Operations is the largest division of the Santa Fe Springs Department of Fire - Rescue. The Division operates with three Division Chiefs, twelve Captains, and 51 fire suppression personnel that are deployed out of four strategically located fire stations throughout the City. The Operations Division responds to over 3,100 calls for service a year, with a 90% arrival time within five minutes.

The Operations Division responds to all fire, medical aid, and hazardous materials incidents. The Division is deployed through four fire engine companies, one truck company, and a Division Chief. Fire department personnel who have received specialized training can also provide advanced life support emergency medical services, respond as a Hazardous Materials Response Team, and conduct urban search and rescue.

Firefighters do much more than put out fires. Typical duties of a firefighter include maintenance of the fire stations; assisting the Engineer with apparatus maintenance as may be necessary; continuing education; the performance of various tasks as may be required to mitigate an emergency, including stretching hoselines, raising ladders, performing search and rescue and fire suppression. Firefighters train continuously to meet state and federal mandates, ongoing continuing education related to hazardous materials, urban search and rescue, Emergency Medical Technician (EMT) and paramedic recertification. Additionally, training includes updating personnel in new technologies and methodologies to ensure preparedness for the broad range of situations to which the Fire Department responds.

The specialized units with the Operations Division include:

Emergency Medical Services

Hazardous Materials Response Team

Urban Search and Rescue