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Motorized Scooters

The operation of motorized scooters is codified in the California Vehicle Code, Article 5, sections 21220 -23330.

 

The following is a synopsis of the law.

 

Definition of a motor scooter
Any two-wheeled device that has handlebars, is designed to be stood or sat upon by the operator, and is powered by an electric motor, or gasoline two-stroke engine and is capable of propelling the device with or without human propulsion. V.C. 407.5

 

License Requirements
Effective January 1, 2005  (AB 1878, Chan) a new law requires users of motorized scooters to possess a valid Class C driver’s license or instruction permit. Previously no license was required. The law is also amended to prohibit operating a scooter on a highway or offhighway unless it has a properly maintained muffler in constant operation. It also prohibits sale of a scooter the produces more than 80 decibels at a distance of 50 feet.

 

Maximum Speed
A motorized scooter may not be propelled at a speed in excess of 15 MPH. The operator of a motorized scooter shall not operate it on a highway (which also includes city streets) with a speed limit in excess of 25 MPH, unless the motorized scooter is operated within a bike lane. V.C. 22411

 

Registration, Insurance and License Requirements
A motorized scooter is not required to be registered and no proof of financial responsibility (vehicle insurance) is required. V.C. 21224

Note: Your insurance policies may not provide coverage for accidents involving the use of these scooters. To determine if coverage is provided, you should contact your insurance company or agent.

 

Must Comply With the Vehicle Code
Every person operating a motorized scooter upon a highway has all the rights and is subject to all the provisions applicable to the driver of a vehicle ... including but not limited to, provisions concerning driving under the influence of alcoholic beverages or drugs. V.C. 21221

 

Night Provisions / Equipment
Motorized scooters operated during hours of darkness are required to have the proper lighting equipment and reflectors. Required is a headlight visible 300 feet to the front, red reflector visible 500 feet to the rear and white or yellow side reflectors visible 200 feet. V.C. 21223

 

Rules of the Road
A motor scooter traveling at a speed less than the normal speed of traffic moving in the same direction at that time shall ride as close as practicable to the right-hand curb or right edge of the roadway except when: V.C. 21228

 

Overtaking and passing another vehicle
Preparing for a left turn, the operator shall stop and dismount as close as practicable to the right-hand curb or right edge of the roadway and complete the turn by crossing the roadway on foot, subject to the restrictions placed on pedestrians.
 

Bike Lane
If a bike lane exists, any person operating a motorized scooter upon the roadway shall ride within the bicycle lane except for provisions in V.C. 21228. V.C. 21229

 

Brake, Speed, Helmet, Age of Rider, Passengers, Handlebars, Sidewalks
The operator of a motorized scooter shall not do any of the following:

  • Operate a motorized scooter when the operator is under the age of 16 years old.
  • Operate a motorized scooter without wearing a properly fitted and fastened bicycle helmet per 21212 VC. (Roller Blade and Skateboard helmets do not meet the requirement).
  • Operate a motorized scooter carrying any package, bundle, or article that prevents the operator from keeping at least one hand upon the handlebars.
  • Operate a motorized scooter with any passengers in addition to the operator.
  • Operate a motorized scooter unless it is equipped with a brake that will enable the operator to make a braked wheel skid on dry, level, clean pavement.
  • Operate a motorized scooter upon a sidewalk.
  • Operate a motorized scooter on the highway with the handlebars raised so that the operator must elevate his or her hands above the level of his or her shoulders in order to grasp the normal steering grip area.
  • Leave a motorized scooter on its side on any sidewalk, or parked on a sidewalk in any other position, so that there is not an adequate path for pedestrian traffic. V.C. 21235

The above listed laws went into effect on January 1, 2000 (licensing requirement on January 1, 2005) and will be enforced by the officers of the Irvine Police Department.  If you wish to report a violation, call (949) 724-7200. 

 



How do I get my dog a pet license?
All Dogs must be licensed yearly. Licenses are available at the Police Services Center, 11576 Telegraph Road, during normal business hours. The process for licensing your pet(s) is:

• You must show proof of current rabies vaccination (vaccinations must be valid through the entire licensing period July 1 to June 30).
• The cost of licensing your pet is $45.00 if your dog is not spayed or neutered.
• If your dog is in fact spayed or neutered, a sterility certificate is required for the reduced price of $23.
• If your dog is spayed or neutered and you are a senior citizen the cost is $8.00.
• If your dog license has not been renewed by September 30, you will be in violation and incur the risk of receiving a citation.

Senior Clubs

Several senior citizen clubs and organizations are available to older residents who are looking for enrichment opportunities and community involvement.   Membership in some groups requires a nominal organizational fee and some are at no cost to the senior.  For more information on senior clubs and organizations in the area, contact Senior Services at (562) 692-0261.

How do I stop water service?
You may call us or use our Online Service Request system to let us know you would like to stop water service.

Please let us know your forwarding address, so we can send you your final bill and the date you would like your service to be stopped. Note that the City requires 24 hour advance notice before your water service can be stopped.

Water Billing Phone #: 562-868-0511 x7333

I want to stop water service

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



Can I pick the type of City tree to be planted in the parkway?
No, the City has a master plan for tree planting throughout the City which creates uniformity in neighborhoods and insures that proper tree
species are planted in the correct areas.

How can I get a City tree planted in front of my house?
You can call the City at (562) 868-0511, extension 3601 and Public Works staff will take your information and you will placed on a list for tree to be planted.

How do I obtain a water quality report?
You may go to here to view the latest edition of the water quality report.

How do I report a raised sidewalk?
You can call Public Works staff at (562) 868-0511, extension 3601 or use our Online Service Request system (click the link below). They will schedule someone to come out and inspect the sidewalk; they may grind it to even it out, ramp it if it is too severe to grind and then it will be placed on the sidewalk replacement schedule.

Report A Raised Sidewalk

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



How often are City trees trimmed?
City trees are trimmed on average of about every 3 years, depending on the growth characteristics of the tree, some grow faster than others.  You can call (562) 868-0511, extension 3601 and Public Works staff will assist you in determining when the next cycle of tree trimming is due in your area.

Who do I call for water questions?
The City of Santa Fe Springs provides water service to the vast majority of the City residents and businesses, but there are several other water companies that provide water services. 

The easiest way to determine who your water provider will be is to check your water bill, which will indicate what agency serves water to your address and it should have a phone number to call for questions and or complaints.

How do I report a street sweeping concern or what if I have a question regarding street sweeping?
Please call Public Works staff at (562) 868-0511, extension 3601 and ask for the following areas:
- If it is a concern regarding debris in the street after sweeper has  completed sweeping

- For any street sweeping changes in schedules due to a Holiday

- For any other street sweeping concerns or issues

You may also use our Online Service Request system (click the link below).

Ask A Question Regarding Street Sweeping

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

For parking enforcement questions or concerns, please contact the Police Service Center at (562) 409-1850.



Garage-Yard Sales   
When and where can a garage/yard sale be held?
A garage/yard sale may held three times a year, not to exceed three consecutive days. A garage/yard sale must be held in the driveway or yard behind the front setback or in the rear yard. At the end of the day, any property offered for sale shall not be stored in the front yard or side yards of any property adjoining public streets or right-or-ways. The property should be stored in the garage or rear yard. Items that you sell shall be used household items.

Extension Of Time
I received a Notice of Violation allowing a specified day to correct certain violations. Most of the violations have been corrected, but I need more time. Would it be possible to get an extension of time?
Yes, it is possible to get an extension of time. Extensions are granted on a case by case basis. It is best to contact the Code Enforcement Officer handling your case, as they have first hand knowledge of the violations that exist at your property.  The Code Officer's name can be found on the front page of your Notice. Please have the property address available when contacting the Code Enforcement Officer.

Please call (562) 868-0511 or you may use our Online Service Request system.

Request Extension on Notice of Non-residential Violation

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



Extension Of Time
I received a Notice of Violation allowing a specified day to correct certain violations. Most of the violations have been corrected, but I need more time. Would it be possible to get an extension of time?
Yes, it is possible to get an extension of time. Extensions are granted on a case by case basis. It is best to contact the Code Enforcement Officer handling your case, as they have first hand knowledge of the violations that exist at your property.  The Code Officer's name can be found on the front page of your Notice. Please have the property address available when contacting the Code Enforcement Officer.

Please call (562) 868-0511 or you may use our Online Service Request system. If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

Request Extension on Notice of Residential Violation



Abandoned or Inoperable Vehicles
Abandoned or inoperable vehicles either on private property or on a public street is handled trough the Police Services Center. Please contact the Police Services Center at (562) 409-1850 for more information.


Abandoned Vehicles
Vehicles that have been abandoned for over 72 hours can be reported to the Irvine Police Department to be marked for Abandoned Auto. This includes all vehicles in public sight that are inoperable for any reason. 72 hours after the vehicle has been marked it can be towed at the owners expense. To report an abandoned vehicle, contact the Irvine Police Department at (949) 724-7200. 

Access Barrier (Access Irvine)

If you encounter any kind of accessibility barrier during your travels about town be sure to report the information to the Office of Disability Services. An accessibility barrier may include, but is not limited to, inaccessible restaurants or businesses, broken pedestrian signals, and inaccessible curb-cuts.

 

A report will be taken and forwarded to the governing City Department for investigation and remediation. For more information regarding Access Irvine or to file a report, call (949) 724-6637. TTY  users may call (949) 724-6607. 



Accessible and Affordable Housing

The City of Irvine offers several affordable and accessible housing options within the City.For a list click www.cityofirvine.org/depts/cd/planningactivities/affordablehse/housing_resources.asp

In addition, the Irvine Company Apartment Communities offers the Apartment Information Center. I A C   can locate apartments within Irvine that have been modified for persons with disabilities, as well as income-restricted units. The Center is located at 17625-B Harvard Avenue and can be reached at 1-800-IAC-5115. Please note the City of Irvine does not place tenants in units, maintain a waiting list or maintain City-owned rental properties. To receive additional information, contact Disability Services at (949) 724-6637. TTY users may call (949) 724-6607.



Accounts Payable/ 1099's
Vendors requesting a W-9,  please call (949) 724-6042.

Customers requesting a W-9, please call (949) 724-6049 or 6048. 

Accounts Payable/ Check Status

For status of a current City check, call Accounts Payable during normal working hours Monday through Thursday from 7:30 a.m. to 5:30 p.m. (Fridays from 8 a.m. to 5 p.m., closed alternate Fridays).  If the company or person's last name starts with a letter between  "A and L," call (949) 724-6047, and if it begins with a letter between  "M and Z," call (949) 724-6041. 



Accounts Payable/ Electronic Payments
To set up an account for electronic payment, contant the City's Accounts Payable Department and they will fax the information to you. Their number is (949) 724-6042. 

Accounts Payable/ Lost Checks
If you have lost a city-issued check, contact the Accounts Payable Department at (949) 724-6042. 

Accounts Payable/ Old Checks

You have 90 days to cash a city-issued check.  For more information, contact the City's Accounts Payable Department at (949) 724-6042. 



Accounts Receivable
To reach the City's Accounts Receivable Department call (949) 724-6048 or (949) 724-6049 during regular business hours. 

Accounts Receivable/ Accepted Types of Payment
The City of Irvine accepts cash, Mastercard and VISA for payments.  You can make a cash payment in person at the Irvine Civic Center, which is located at 1 Civic Center Plaza in Irvine or you can make a payment over the phone with your VISA or Mastercard at (949) 724-6048 or (949) 724-6049.  

Accounts Receivable/ Change Billing Name for Development Deposit

To change a billing name for Development Deposit you must submit your request in writing and mail it to:  City of Irvine, Accounts Receivable, 1 Civic Center Plaza, Irvine, CA  92606.  For more information, call (949) 724-6048or (949) 724-6049. 



Accounts Receivable/ Request Duplicate Invoice
To request a duplicate invoice, contact the City's Accounts Receivable Department at (949) 724-6048 or (949) 724-6049

Accounts Receivable/ Request W9
To request a W9 form, contact Clarissa Brangwin at (949) 724-6042.

Activities and Events for Persons With Disabilities

The City of Irvine’s Disability Services provides a variety of events and excursions for youth and adults with disabilities. Registration is on a first come, first serve basis with priority given to Irvine Residents. Events fill quickly and waiting lists are common. Payment is due before the event and registration for all events (excluding dances) is required.

 

If you wish to receive more information regarding the City’s events for persons with disabilities, register for an event or be added to the event mailing list, call (949) 724-6637. TTY  users may call (949) 724-6607. 



Administrative Relief

The City of Irvine Zoning Ordinance ensures consistency between the City’s General Plan and proposed development. The Zoning Ordinance identifies land use categories, boundaries and development standards; as well as, requirements for discretionary procedures, such as Administrative Relief, Conditional Use Permit, Master Plan, and Tentative Map. The Administrative Relief procedure allows for flexibility in regulations when a standard is inappropriate to a specific use or design. Administrative Relief may only be requested for parking, walls and fences, landscaping, signs and child care centers.

 

A copy of the Administrative Relief Information Sheet may be obtained by clicking on the following link www.cityofirvine.org/pdfs/cd/43_39.pdf or by contacting the Development Assistance Center at (949) 724-6308. 



Adult Education
, Citizenship, Vocational Education, GED  Test Preparation, and Parent Education. 

The Administrative Office for Irvine Adult School is located at 311 West Yale Loop, Portable Building #3, Irvine, CA  92604, and their telephone number is (949) 936-7457.   For more information, visit their website at www.irvineadultschool.com/IAS/


View PDF

Adventure Playground - University Community Park

Adventure Playground provides an opportunity for children to explore environments that were once naturally available but are now non-existent in “urban impacted” areas.  In an enclosed area, children of all ages can explore, create, and challenge themselves. Adventure Playground activities include exploring, jumping, crawling, and climbing through forts, tires, and the challenger rope bridge.  Kids are invited to come and enjoy staff-facilitated games and activities, including a trip down the waterslide and a jump into the Mud Pit (open during summer season only). Adventure Playground is located within University Community Park at 1 Beech Tree Lane near the corner of Lexicon and Sandburg.  For more information regarding classes or activities, visit the web site at www.cityofirvine.org/depts/cs/classreg/default.asp or call (949) 724-6815 or 724-6818. 

A-Frame Signs and Handheld Signs
All signs require a permit or Planning Department approval. The City of Santa Fe Springs strives to maintain a pleasant and safe living and working environment; as a result, a-frame signs and signs held by people are not permitted in the City. We encourage the use of banners, (please see "Banners").

AIDS

Acquired Immunodeficiency Syndrome, or AIDS, is the last stage of the HIV, or Human Immunodeficiency Virus.

 

AIDS Services Foundation, Orange County, helps more than 1,500 men, women, children, and families in Orange County living with HIV disease.

 

AIDS Services Foundation, Orange County, is located in Irvine at 17982 Skypark Circle, Suite J, Irvine CA  92614.  You may contact them at (949) 809-5700,  Once again, that number is (949) 809-5700, or visit their website at www.ocasf.org 



Alcohol Permits
Any citizen or group who wishes to serve alcohol on public or commercial property within the City of Irvine needs to contact the Alcohol, Beverage and Control (ABC) department at (714) 558-4101.    Additionally, the citizen or group also needs to contact the Community Development department regarding having alcohol at a city location.  The Community Development phone number is (949) 724-6300.   If the reason for an alcohol permit is because of a special event, you need to contact Sgt. Barry Aninag at (949) 724-7022.    Sgt.Aninag will advise you if a additional permits are needed for your event.  If additional permits are needed, you may also be required to pay for police officers to be on hand for the event.

Alcohol Use At City Facillities/Parks

Alcohol is allowed in certain City facilities and at parks available for reservation. An Alcohol Permit, ABC License, Security, Insurance, and a Certified Bartender may be required. An alcohol use fee will also apply. For further information on these items, call Facilities Reservations at (949) 724-6620.



Allowable and Maximum Number of Pets
The City of Irvine allows up to 3 dogs or 3 cats per household, not to exceed a total of 3 animals. Most other mammals, birds, fish, insects or reptiles are also allowed. Potbellied pigs are considered livestock and require a Livestock Permit. No pet that is considered a health hazard, poisonous or dangerous is allowed. A Kennel License is required for anyone with a number of pets exceeding these regulations. License applications are available at the Irvine Police Department located at 1 Civic Center Plaza . To obtain a complete list of allowable pets, file a complaint, or receive additional information, call the Animal Services- Field Division at (949) 724-7092. 

Alzheimer's Disease Support Group
Senior Services offers a number of different support groups that help citizens cope with problems and concerns through educational speakers, group therapy, and individual counseling. One such program is the Alzheimer's Caregivers support group. This program, targeted for senior citizens, seeks to bring together families of Alzheimer patients to share experiences, thoughts, coping methods, and ideas regarding the day-to-day care of patients with Alzheimer's Disease or other similar disorders. Groups are mediated by trained personnel who lead discussion, provide information, and coordinate activities and events, which include social functions, speakers, and field trips. The group meets on the 4th Tuesday of each month at Lakeview Senior Center located on 20 Lake Road, from 1 p.m. to 3 p.m.  Participation is open to family and friends of Alzheimer's patients, and is confidential and free of charge. Topics of discussion have included physical and medical concerns, resources for thorough medical and neurological examinations, methods for coping with the patient's memory loss, ways of dealing with family member stress, and community services that may be of benefit to the patient and family. For more information, contact (949) 724-6926. 

Am I eligible for financial assistance with my water bill?
The City offers discounts to senior residents, please contact City Water Services at (562) 868-0511 x7333. 

If you are a resident and require financial assistance, the City maybe able to assist you.  Please contact our Neighborhood Center at (562) 692-0261 or visit them at 9255 Pioneer Blvd. 

9255 Pioneer Blvd
Santa Fe Springs
CA 90670

Phone: 562-692-0261
Fax: 562-695-8620

View Map of Neighborhood Center

American Red Cross

The American Red Cross is a volunteer organization whose mission is to help provide life-saving and survival necessities to those in need. The organization offers food, housing, and clothing,  to disaster survivors, helps feed and clothe needful or homeless citizens, and organizes blood and organ drives to help assist local health organizations. They are always looking for gifts of  food and clothing, blood, and volunteers, to help them in their quest. For more information, or to find out when their next blood drive will occur, contact their Orange County Chapter Office located at 601 N Golden Circle Drive, or call them at (714) 481-5300,  or visit their website at www.oc-redcross.org 



Americans with Disabilities Act

Signed into law on July 26, 1990, the Americans with Disabilities Act (ADA) was written to protect the rights of people with disabilities and to prohibit discrimination in employment, transportation, government services, public facilities and education.

 

Are you covered under ADA? Ask yourself the following: Do you have a medical, physical or mental impairment that is serious enough to affect one or more of your major life activities such as walking, talking, thinking or speaking? Do you have a medical, developmental, or "hidden" disability such as cancer, heart disease or epilepsy? Do you have a record of having a disability in the past, even though you have recovered? Do you feel you are discriminated against because you have a disfiguration even though it does not limit your activities? Are you a family member of someone with a disability?

 

If you answered yes to any of these questions, your rights are protected under the ADA. For more general information about  A D A, ADA, go to www.usdoj.gov w w w dot u s d o j dot gov or call the Department of Justice at (800) 514-0301 (TTY T T Y, 1-800-514-0383).Once again, that number is (800) 514-0301 or for T T Y, the number is 1-800-514-0383.



Amphitheatre Event and Ticket Information/ Verizon Wireless

Verizon Wireless Amphitheater is located at 8808 Irvine Center Drive, Irvine,  CA  92618.

For event and ticket information, call (949) 855-8095    or visit their website at  www.verizonwirelessamphitheater.com/losangeles

 



Animal Abuse and Cruelty
It is a violation of  law to beat or needlessly kill an animal, or to treat an animal in an inhumane manner. Such abuses are punishable by fine and/or imprisonment. To report instances of abuse or cruelty, or for more information regarding animal care, please call Irvine Animal Services Field Division between 7 a.m. and 9 p.m. at (949) 724-7092 and an Animal Services Officer will return your call or for immediate assistance contact Irvine Police Dispatch at (949) 724-7200. 

Animal Adoptions

The Irvine Animal Care Center houses impounded, stray, quarantined or unwanted animals. Animals are available for adoption from the shelter on a daily basis. The shelter is located at 6443 Oak Canyon, Irvine, California 92618.

 

Shelter Hours

Monday, Wednesday, Thursday, Friday:  12pm - 7pm
Saturday:  10am - 5pm
Sunday:  11am - 5 pm

Tuesday and on all civic holidays: the shelter is closed to the public

 

Adoption fees are $110.00 for a dog or a cat. Puppies and kittens are $120.00. Information on other animals can be obtained from the shelter. The Irvine Animal Care Center alters, microchips and vaccinates every dog, cat and rabbit before adoption. For more information about adopting animals, contact the shelter at (949) 724-7741.


Animal Bites - Reporting

If your pet has bitten someone you are required by law to report such incidents within 24 hours to Irvine Animal Services Field Division . This requirement is specifically important because there has been known cases of rabies in animals in the county of Orange.  It is also important to get a description of the animal that has bitten. If the owner is unknown, try to keep the animal in sight until an Animal Services Officer arrives.

There are three things to consider when treating animal bites:

1. preventing infection

2. preventing rabies

3. stopping bleeding.  

 

If bleeding is not severe, the wound should be washed with mild, soapy water for 3 to 5 minutes. It should then be covered with a clean dressing. Bleeding may be controlled by applying direct pressure over the wound with a clean, dry cloth. Elevation of the area also helps control the bleeding. If the wound does not need stitches, it should be observed for the next 24 to 48 hours for signs of infection. If the wound becomes infected, a healthcare professional should be consulted. The provider should also be contacted if the person has not had a tetanus shot in the past 5 years.

 

Emergency care should be sought immediately in the following situations:

  • There are serious injuries
  • The person is suffering from severe blood loss
  • There are many bites
  • A significant amount of flesh has been lost
  • The person has been bitten by a strange animal

For more information or to report an animal bite, call Animal Services at (949) 724-7092 or for immediate assistance contact Police Dispatch at (949) 724-7200. 



Animal Care

The Irvine Animal Care Center encourages citizens who own pets to be familiar with proper care instructions for all of their animals. In general, owners or keepers of pets are required to provide their pets with the following amenities: adequate food, water; shelter; and adequate space in the primary enclosure based on the particular type, age, size, and weight of animal.

Veterinary care is also encouraged for humane care and treatment and to prevent suffering. In addition, always seek the advice and follow the instructions of your veterinarian. For more information regarding animal care, call the Irvine Animal Care Center at (949) 724-7741. Once again, that number is (949) 724-7741.

Animal Care Center hours are:
Monday, Wednesday, Thursday, Friday from 12 - 7pm
Saturday 10am - 5pm, and
Sunday 11am - 5pm


Animal Department - Emergencies

The Animal Services Field Division can respond to emergency incidents such as bite cases or injured animals that occur after normal hours. For emergency assistance contact Irvine Police Dispatch, the number is (949) 724-7200. If you need assistance between 7 a.m. to 9 p.m., call the office at (949) 724-7092 and an Animal Services Officer will return your call. If you are requesting immediate assistance contact Irvine Police Dispatch at (949) 724-7200.  The office responds to calls regarding bothersome animals, abused or neglected animals, lost or found animals, and animals in need of medical attention and takes appropriate action.

If your personal pet is in need of veterinairian care, contact your local animal hospital.

 



Animal Department - General Information
The Animal Services Field Division investigates cases regarding bothersome, abused or neglected animals, lost or found animals, and animals in need of medical attention and takes appropriate action. The City of Lakewood also operates a shelter facility for temporary housing of impounded, stray, quarantined or unwanted animals. The Lakewood Animal Care Center is located at 6443 Oak Canyon . Contact the Animal Care Center at (949) 724-7740 to obtain current hours of operation. To report an incident, file a complaint or obtain more information, call the office at (949) 724-7092 or for immediate assistance contact Lakewood Police Dispatch at (949) 724-7200. 

Animal License and Vaccination Violations

If your pet requires licensing or vaccination and you have not satisfied the requirements,  a ticket may be issued by Irvine Animal Services for failure to have a current animal license or proof of rabies vaccination.

 



Animal Licensing

Irvine Animal Care Center
6443 Oak Canyon Road
www.IrvineShelter.org

Office hours are 12 - 7pm Monday, Wednesday, Thursday and Friday; 10am - 5pm on Saturday, and 11am - 5pm on Sunday. To obtain a license, dog and cat owners must furnish the following information: the owner's name, address, and telephone number, rabies vaccination information including veterinarian, date vaccinated, lot number and type of vaccine, and expiration of the vaccine. The breed, approximate age, color and gender of the animal will also be needed to complete the license information. If the animal has been spayed or neutered, a certificate from a veterinarian is required.

The license fee for dogs is $18 per year for altered dogs and $40 per year for unaltered dogs. For cats, the license fee is $8 per year for altered cats and $15.00 per year for unaltered cats. For more information about licensing requirements for other animals or for general information, contact the Irvine Animal Care Center at  (949) 724-7741.


Animal Services Special Permits

Any person wishing to obtain a permit to operate a private or commercial establishment or event within the City of Irvine where animals are involved must meet all the requirements set forth by the City if Irvine Animal Services Program and any other concerned state or federal agency.

 

All such persons shall be required to complete this application in full.  Prior to such approval, an inspection of the intended facilities will be conducted by an Animal Services Department – Field Division representative.

 

The permit, if granted, will be good for a designated period of time.  It may be revoked at any time for violations of any regulations pertaining to this type of business.  The fee for this permit shall be as designated by the City of Irvine resolution.

 

For further information or to obtain an application contact Animal Services at (949) 724-7092. 

 



Antique Market

"The Groves" outdoor Antique Market takes place at Irvine Valley College, every 1st and 3rd Sunday of the month from 7 a.m. to 2 p.m.

The Antique Market is located at Irvine Valley College, 5500 Irvine Center Drive, Irvine CA  92618.

For more information call (949) 786-5277. 



Aquatics Center Programs - William Woollett Jr. Aquatics Center

The William Woollett Aquatics Center, located at 4601 Walnut in Heritage Park, is the host to a variety of activities offered through a combined effort of the City of Irvine and various competitive/ recreational aquatic clubs.  For more information about the specific programs please call or visit:

Swim Lessons: (949) 724-6717, www.ci.irvine.ca.us/depts/cs/aquatics/learn_to_swim/default.asp

Summer Swim League: (949) 451-4411, http://irvineswimleague.org

Competitive Swimming: (949) 559-NOVA (6682), www.novaquatics.com

Masters Swimming & Triathlons: (949) 338-NOVA (6682), or (949) 724-6717

Age Group Water Polo: (949) 280-4804, www.irvinewaterpolo.org

Masters Water Polo: info@irvinewaterpolo.org

Synchronized Swimming: (949) 713-2201, www.meraquas.org



Are parking citations moving violations? 

The Department of Police Services is responsible for the enforcement of laws related to parking within the City of Santa Fe Springs. Parking citations list the violation and the fine amount. Parking citations are not moving violations and will not reflect on a drivers DMV record. Citations are issued to the registered owner of the parked vehicles.          

Be sure to read the instructions printed on the front and back of the citation. Certain violations require proof of correction. The Police Services Center front desk is able to verify proof of correction for "fix-it-tickets" for a cost of $17.00.

Are temporary canopies and/or canopy structures permitted in the City?
Temporary canopies and/or canopy structures are not permitted within the City of Santa Fe Springs due to the fact that they are a violation of the City Zoning Ordinance, the Los Angeles County Building Code and the Uniform Fire Code.  If you have any questions regarding temporary canopies and/or canopy structures, please contact Department of Planning and Development at 868-0511 ext. 7550.

Are the Wading Pools free?
There are no fees to access the wading pool(s).

Are there facilities at the Neighborhood Center that are for rent?
The Neighborhood Center is available for weddings, quinceaneras, funerals, social events and meetings. Rooms are available to accommodate up to 183 people.  For further information regarding fees and rental rules contact the Neighborhood Center at (562) 692-0261.

What type of facility rental fees are there?
Usage fees and deposits are required. Additional fees, insurance and/or security may be required, depending on the nature of the reservation.  All deposits will be cashed and a refund check issued if all requirements are met.

Can we serve alcohol?
Yes, alcohol can be served, ONLY if it is a 21 years of age and over event.

Are deposits refundable?
Deposits are refunded if, after an event, the facility is left in clean and orderly condition.

You may also request more information using the City's Online Service Request system.

Request Information Regarding Facility Rental (Neighborhood Center) 

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



Are there regular Fire Department office hours?
Administration, Fire Prevention and Environmental Protection are located at Fire Headquarters, 11300 Greenstone Avenue, Santa Fe Springs.  The offices are open from 7:00 a.m. through 6:00 p.m. Monday through Friday.  Fire Prevention and Environmental Protection staff is available for over-the-counter services without an appointment from 7:00 to 10:00 Monday through Friday.

Are there regular Fire Department office hours?
Administration, Fire Prevention and Environmental Protection are located at Fire Headquarters, 11300 Greenstone Avenue, Santa Fe Springs.  The offices are open from 7:00 a.m. through 6:00 p.m. Monday through Friday. 

Fire Prevention and Environmental Protection staff is available for over-the-counter services without an appointment from 7:00 to 10:00 Monday through Friday.

Are you hiring?

Please check Employment Opportunities on our City web page.   You can also call our Humane Resources Office at (562)868-0511

As an interested citizen, how do i convey my opinions about a proposal/project?
All public hearings are open to the public to appear and give testimony.  Testimony can include written correspondence or a statement made at the public hearing.  Any correspondence provided to staff will be forwarded to the Planning Commission and/or City Council as part of the evidence of the case.  All pertinent correspondence should be routed through the Planning Department staff.

Assessment District Bonds

Assessment District Bond information can be obtained during normal business hours by calling Andy Do, Senior Accountant, at (949) 724-6032. 



Athletic Field Reservations

 

The City's Athletic Services section manages some of the most beautiful sports facilities in Southern California.  The staff coordinates an allocation process and reservations of both City-owned and Irvine Unified School District sports fields.  These fields are used by many Irvine youth sports organizations, adult leagues sponsored by the City of Irvine and private reservations from the public for various athletic events.

 

LINK TO :    Irvine's Athletic Field Sites 

 

Available Fields

Fields are available (lighted and unlighted) throughout Irvine via advanced reservation by calling (949) 724-6661.  While most athletic fields are reserved nightly for youth and adult league play, a limited number of athletic fields are available during the week between 8:00 am and 4:00 pm.  These fields can be reserved for a fee, or they can be used for walk-on groups if a field is not reserved to another group. 

 

Reservation Fees

Fees vary by type of field, intended use and hours.  All lighted field use, organized games and tournaments for youth and adult events must have an approved reservation.    

 

LINK TO :    Athletic Field Reservation Policies 

                        Bill Barber Athletic Fields Reservation Policies 

 

Walk-on Field Use

Pick-up games and walk-on games can be played on the fields on a first-come, first-served basis.  Pick-up games and walk-on games may not have formal referees, uniforms, or in any way be representative of a formal game.  However, if a field is allocated to a group or a group with a paid reservation arrives, the walk-on group must vacate the field. 

 

Open Reservation Period

Sports fields are scheduled year-round for City of Irvine programs, Irvine and Tustin Unified School District programs and nonprofit Irvine-based youth sports organizations.  Availability is limited for other reservations, but reservation requests are welcomed.  Reservations for spring/ summer use may be requested beginning January 2nd each year and fall/ winter reservations may be requested beginning July 1st.  Deposits, fees and liability insurance are required for most reservations. 

 

To reserve a field or seek additional information, contact the Irvine Athletics staff at the Irvine Civic Center, 1 Civic Center Plaza, PO Box 19575, Irvine, CA 92623 or call (949) 724-6661.

 

 

 

 

Informational Links Below...

Athletic Field Reservation Form

Athletic Field Reservation Policies 

Bill Barber Athletic Fields Reservation Policies 

Tournament Rental Policies 

 

 

 



Athletics Facilities

 

Outstanding athletics facilities are located throughout Irvine and supervised by the City's Athletic Services. The staff coordinates an allocation process and reservations of all City-owned sports fields.

 

 

LINK TO:   Irvine's Athletic Field Sites



Audio and Video Tapes, Request City Council Meeting

Audio and video tapes of City Council meetings are available by contacting the City Clerk's Department, at (949) The cost is $3.00 per tape.

You may also access our streaming video of current and past City Council meetings on our website at http://irvine.granicus.com/ViewPublisher.php?view_id=6



Babysitting Safety Tips For Babysitters

Babysitting can be an excellent way to give children safe and affodable child care right in their homes.  Babysitters should consider the following safety tips:

The many resources available to teens and young adults who babysit include:

 

 



Badminton

The City of Irvine does not have access to Badminton facilities and does not currently offer any Badminton programs; however, the privately-managed Irvine Badminton Club can be contacted at www.members.cox.net/smashingsports/ibc/ibc.

  



Banners-Commercial Uses
Where can I display a banner?
Banners may be displayed on building walls or on landscaped parkways provided that they don’t interfere with access to the public right-of-way or the visibility of pedestrians or vehicular traffic.

Basketball - Adult Leagues

Adult Basketball Leagues are forming; call today to register!  The Community Services Department is proud to offer one of the most successful adult Basketball Leagues in Southern California.  City leagues were packed with more than 200 teams in 2004.  Leagues are operated by Irvine's Athletic Services, and games are played indoors in gymnasiums throughout the city.

To Register A Team

Download, complete and return a Team Roster      

     LINK TO:  Basketball Registration Information

     LINK TO:  Basketball Team Roster      

      

Download, complete and return a Team Questionnaire   

     LINK TO:  Basketball Team Questionnaire

 

Submit team fees to Athletics Staff @ the Irvine Civic Center

     LINK TO:  League Registration Deadlines

 

League Fees

    $525 per team

 

Other League Details

 

Men's

Monday through Thursday nights

B, C, and D classification levels

 

6ft and Under

Thursday night

Open

 

Masters

All players on team 35 & older

Minimum of 4 teams needed

Thursday night

 

Locations

Northwood High School

Irvine High School

Woodbridge High School

University High School

 

For more information call (949) 724-6669 or email mzozaya@ci.irvine.ca.us

 

 

 

 

 

Adult Basketball leagues are forming, call today to register! 

 

Leagues are operated by Irvine's Athletic Services, and games are played indoors at gymnasiums throughout the city.

 

To register a team, complete and return a Team Roster and Team Questionnaire and submit them to staff at the Irvine Civic Center.  These forms and the team's league fees are due by the league registration date.

 

Forms for downloading, league dates and registration deadlines can be accessed through the internet at w w w dot Irvine Athletics dot org.  Forms can also be picked up, mailed or faxed.  For forms via fax, wait for the conclusion of this message for a prompt and the forms will be faxed automatically.  Contact (949) 724-6669 for assistance, if needed.  Once again, that number is (949)724-6669. 

 

The fee to enroll a team for a ten-game season is $525.  Insurance programs are available to interested teams at an additional expense; contact staff for details.

 

Weeknight leagues are offered during fall, spring and summer.  A Sunday-only league is offered in the winter.  League and registration dates are available on the web at w w w dot Irvine Athletics dot org.  At the conclusion of this message, there will also be a prompt for information via fax.

 

The variety of leagues offered include Men's leagues, 6 foot 2 and under leagues, and Masters leagues for men 35 years and older.  Leagues are scheduled into divisions to match up teams with similar skills.

 

Leagues play Monday through Thursday; teams choose their night, pending availability. 

 

Contact staff at (949) 724-6669.  Leagues are very popular and space is limited.   

 



Basketball Court Surface Maintenance

To report basketball court surface problems at City neighborhood and/or community parks call (949) 724-6696 or e-mail pkrantz@ci.irvine.ca.us.


Basketball Hoops

Portable basketball hoops left in the public right-of-way create safety problems for motorists and pedestrians.  They create hazards to motorists when left in the street.  They create hazards to pedestrians and our disabled community when left on the sidewalks.  In addition, portable basketball hoops left in the street restrict street sweepers from cleaning the gutter area thoroughly.

The City of Irvine requests that home owners place unattended basketball hoops back onto their property when they are not in use.  By removing basketball hoops from streets and sidewalks, you can ensure that the public right-of-way remains free of obstructions that can cause injury to residents and damage to vehicles.  The street sweeper will also be able to access the gutter area..

If you have any questions, please call Public Works Monday through Friday, 7 a.m. to 4 p.m. at (949) 724-7600.      



Bees
If there is an issue of bees on City property, such as bee hives in City trees, please contact the Public Works Landscape Division, Monday through Friday, 7 a.m. to 4 p.m. by calling (949) 724-7600, and ask for Bruce Carleton or Dennis Chiotti.   

If there is an emergency bee situation on City property outside normal working hours, call the Irvine Police Department at (949) 724-7200.

Animal Services and/or Public Works do not respond or handle bee problems on private property. For bees on private property the property owner should call any exterminator or beekeeper of their own choosing. The following information on companies who can assist is provided as a courtesy and should not be construed as an endorsement of any such company. This list may not include all companies that are able to assist, please consult your phonebook for complete listings.

The Bee Man....................... Laguna Niguel.......... 949 455-0123
 Aliso Canyon Bee Removal .. Laguna Niguel.......... 949 499-6031
Aliso Viejo Pest Control ....... Aliso Viejo................ 949 643-0569
Bee busters ......................... Laguna Beach.......... 949 497-6264         
                                         24 hour...................... 888 424-2337
CVS Services             ......... Mission Viejo............ 949 583-9616
Newport Exterminating......................................... 949 261-0700
Orange Co Pest Control  ...... Laguna Hills.............. 949 586-8700
                                         24 hours.................... 888 271-0303
The Bug Man..................... Fullerton.................... 714-992-1292
                                                                           800-660-6942
Vector Control  ................................................... 714-971-2421
Western Exterminator..........Irvine......................... 949 364-1911

Better Business Bureau

The Better Business Bureau of the Southland serves Los Angeles, Orange, Riverside and San Bernardino counties and is one of nearly 200 Better Business Bureaus across the U.S. and Canada.  If you suspect consumer fraud or would like to receive more information or file a complaint, contact the Bureau's local office. They are located at 550 West Orangethorpe Ave, Placentia, CA 92870.  They can be reached by phone at (714) 985-8900 ext 106 for membership, and (714) 985-8922 to register a complaint, or visit their website at www.bbbsouthland.org     that number is (714) 985-8900 ext 106 for membership, and (714) 985-8922 to register a complaint.

 

 



Bicycle Licenses
All bicycles that are operated in The City of Irvine are required to have a bicycle license from the Irvine Police Department.  Licensing is free, but the bicycle must be in safe working condition to be licensed. You must also report the bicycle make, model, and serial number. This helps police and other officials track your bicycle should it be lost or stolen. When you apply, you will receive a license decal to be placed on your bicycle and a pamphlet outlining bicycle safety tips and regulations. For more information, or to license your bicycle, contact the Irvine Police Department located at 1 Civic Center Plaza, between 7:30 a.m. and 8 p.m. Monday through Friday, or Saturday from 9 a.m. to 1 p.m. or by calling (949)724-7000.

Bike Trails Maintenance
The City of Irvine Public Works Department regularly inspects and sweeps all off-street bike trails on a weekly basis.  If you notice any problems on the bike trails, please contact the Street Maintenance Division with the location and observed problem, between 6:30 a.m. and 5 p.m., Monday through Friday, at (949) 724-7600.

Bike Trails Maps
The City of Irvine Bikeways Map illustrates the on-street and off-street bikeways constructed throughout the City, as of July 2003.  The Bikeways Map and important safety information can be viewed and/or downloaded from the City's website.  You can also pick up copies of the map at Irvine City Hall, 1 Civic Center Plaza.  For additional information, call (949) 724-7365. 

Birth Certificates

When a birth has taken place in Irvine, copies of a birth certificate are available through The Orange County Clerk - Recorder's Office, located in Santa Ana. 

  • The address of the Orange County Clerk - Recorder is:  The Hall of Finance and Records, 12 Civic Center Plaza, Room 106, Santa Ana, CA. 
  • The phone number is (714) 834-2500.
  • The Orange County Clerk -  Recorder's Office is open from 8 a.m. to 4:30 p.m., Monday through Friday.  
  • For more information visit their website at www.oc.ca.gov/recorder/births.htm 


Blood Donations

Contact the American Red Cross for blood donation information at (800) GIVE LIFE.

There are several donor sites located in Orange County, including one in Laguna Hills at  Laguna Hills Donor Center, 22971 Mill Creek Drive, Laguna Hills,  CA  92653, (cross street:  Lake Forest Drive).  For information on other donor sites, contact the American Red Cross Orange County Chapter Office at (714) 481-5300,  or visit their website www.oc-redcross.org 



Boards and Commissions - General Information

Irvine's three advisory commissions provide many opportunities for residents to become involved in the City.  Commissions make recommendations to the City Council.  Generally, each commission meets twice a month in the City Council Chamber.  Agendas for each meeting are available at Irvine City Hall and are also posted in the lobby of the Police Department.

The Community Services Commission, meets on the 1st Wednesday of each month and as needed at 6:30 p.m. in the City Council Chamber.  For more information, call (949) 724-6682. 

The Finance Commission, meets on the 1st & 3rd Monday of each month at 6 p.m. in the City Council Chamber.  For more information, call (949) 724-6025. 

 

The Planning Commission meets on the 1st & 3rd Thursday of each month at 5:30 p.m. in the City Council Chamber.  For more information, call (949) 724-6457. 

 



Bommer Canyon

Bommer Canyon is a rustic, former Cattle Camp and a wonderful setting for special events such as parties, company picnics, weddings, family reunions and campouts.  The fifteen-acre facility includes picnic-tables sheltered by a lush sycamore canopy, a covered stage area, a barbeque pit, a large Chuck Wagon suitable for food preparation and service, a sand volleyball court, horseshoe pits, a fire ring, and lots of open space.  For availability, pricing information or to make a reservation call the City's Facility Reservations staff at (949) 724-6620. .  For general information or to schedule a walk-through of the facility please call the Nature Center at  (949) 724-6738, or visit our website at www.IrvineOpenSpace.org 



Boomers! Amusement Park

Boomers! is a family amusement park, owned and operated by Palace Entertainment, and it is located at 3405 Michelson Drive, Irvine, CA  92612.  Their telephone number is (949) 559-8335.  

For more information, visit their website at  www.boomersparks.com 



Bounce Houses at City Community Parks

A permit is required to use an enclosed Bounce House in the City's community parks. The Bounce House company must have a $1,000,000 commercial general liability insurance policy and list the City of Irvine as an "additional" insured. In some instances, the community park must be reserved. Neighborhood parks do not require permits, but restrictions may apply. Vehicles are not permitted to drive on park sites and Bounce Houses are not allowed to be set up on athletic fields. Access to an electrical outlet cannot be guaranteed. Portable generators may be used, but cannot be placed on the grass.

Contact Facility Reservations in the Community Services Department, at (949) 724-6620 for information regarding the use and placement of Bounce Houses at City of Irvine parks.

 



Bridge Maintenance

Major bridges in the City of Irvine are inspected every two years to ensure that problems are identified early and rectified.  Public Works can then schedule repairs, as necessary, to protect the traveling public.  For information, or to report a problem with any bridge in the City of Irvine, contact the Public Works Department, Monday through Friday, 7 a.m. to 4 p.m. at (949) 724-7600. 



Brush and Leaf Collections
Waste Management of Orange County collects brush, leaves, and other yard waste for Irvine residents and businesses. These collection days are in addition to your normal collection days and are strictly for the pickup of yard and outdoor waste.  Clippings should be bagged or boxed according to department regulation.  Stumps should be placed curbside. If you are having trouble disposing of brush or leaves, contact Waste Management of Orange County for assistance at (949) 642-1191. 

Building Codes Adopted by the City

The City of Irvine currently enforces the following codes:

 

2001 California Building Codes (Vol. 1 & 2)

 

Amendments:

  • High-rise building provisions are required for buildings 55 feet or higher from grade.
  • All apartments or condominiums are required to be provided with fire sprinkler systems.
  • Buildings located in identified very high fire severity zones require special provisions identified in our building code.
  •  Wood roofs are restricted to use of Class A for new construction and Class B for repairs, re-roof, and additions.

2001 California Electrical Code (Based on the 1999 National Electrical Code)

Amendment:

  • Special provisions restricting use of aluminum wiring. 

2001 California Plumbing Code

Amendment

  • Regenerating self contained water softeners are prohibited.  

2001 California Mechanical Code (published by ICBO)

2000 Uniform Solar Code

2000 Uniform Swimming Pool Code

1997 Uniform Housing Code

2001 California Fire Code (including numerous amendments by the Orange County Fire Authority)

 

 

The City of Irvine publishes an Information Bulletin that documents our Code interpretations and policies. The Bulletin is available by annual subscription ($85 first year; $75/year thereafter). Quarterly supplements are mailed as part of the service. To subscribe to the bulletin, contact the division secretary at (949) 724-6452.   

 

The City maintains a grading manual covering the City's grading procedures.  A copy of the City of Irvine Building and Fire Code can be obtained from the Records Center in the lobby at City Hall.

 



Building Inspections

Building Inspections as required by code, may only be scheduled after a building permit authorizing the construction project has been issued. Instructions for scheduling inspections by way of the City's automated phone-in system are contained in a brochure that is available when the permit is issued. To view these instructions, click here

Instructions are also printed on the back of the project building card. A building card is issued for all projects involving the construction or modification of a structure. Inspections may also be scheduled via the Internet by logging on to the City of Irvine website at www.ci.irvine.ca.us and clicking the “Online Building and Planning Services” button in the left margin.

To verify that your inspection has been scheduled, please contact the Building and Safety Department at: (949) 724-6452. .

 



Building Permits

A building permit is generally required to erect, construct, enlarge, alter, repair, move, improve, remove, convert or demolish a building or structure. Exceptions include movable cases, counters, and partitions not over 5 feet 9 inches, fences under 6 feet high, retaining walls under 4 feet high, painting, papering and other finish work. Please remember that work not subject to a permit still must conform to applicable Building and Zoning Code provisions. For additional information on permit requirements call (949) 724-6471,  Click here to view a building permit application or visit the City's website at www.cityofirvine.org/depts/cd/buildingsafety/permit_processing_center.asp

 



Building Plan Check Status
To check the status of your plan check you may contact the Permit Processing Section at (949) 724-6313.    You may also visit the City's website and select the Online Building & Planning Services button.

Building Plan Check Submittal Requirement

The City of Irvine has the following Building Plan Check Submittal Requirements:

 

Plans
All proposed grading, architectural, structural, electrical, plumbing and mechanical plans are required to be drawn to scale on blue line prints. Grading plans are required to be drawn on 30" x  42" 30 inch by 42 inch sheets. All plans need to be of sufficient clarity to indicate the existing conditions, location, nature and extent of the work proposed to allow us to determine if the proposed work will conform to all City requirements.

 

Each individual sheet of construction plans must be signed by the person responsible for their preparation. Each sheet of such plans, calculations and reports for non-exempt works (works not exempted by the State from the licensing requirements) shall be signed and sealed by the California State Licensed engineer or architect responsible for their preparation.

 

A seismic evaluation must be reviewed and approved by the City when grading is proposed in a seismic hazard zone, as identified by the State Department of Mines and Geology. Upon approval, the City is required to submit one copy of the evaluation to the State geologist.

 

Please visit the City's website w w w dot c i dot irvine dot c a dot u s   for additional information on plan check requirements.

 

 


Click to View

Building Plan Check Turnaround Timeframe
Plans submitted in connection with a permit application will be reviewed by the City Plan Check staff for compliance with the provisions of all City adopted codes and regulations, and for compliance with the State mandated energy conservation standards and handicapped accessibility regulations. The permit application may be approved after the first review, or the permit applicant will receive a plan check correction list indicating all issues that need to be clarified or corrected before the plan can be processed for permit issuance.

Plan Check turnaround time is 15 working days for projects up to 400,000 square feet, five working days for tenant improvements and residential remodeling. Additional time may be required for large or complicated projects.

For more information on this process or on a specific application, call (949) 724-

 



Bulk Trash Collections
Waste Management of Orange County provides bulk trash collection for Irvine residents and businesses. These collection days are in addition to your normal collection days and are strictly for the pickup of ordinary household bulk items, such as refrigerators, stoves, washing machines, and furniture.  A bulk trash collection schedule can be obtained from the department so you know what day this collection occurs in your neighborhood. The department will not collect regular trash, building materials, hazardous materials, recyclables, or other non-household bulk item for these special pickups. For more information about what you can and cannot leave, or to find out when bulk trash collection occurs in your neighborhood, contact Waste Management of Orange County Monday through Friday at (949) 642-1191.

Burglary Prevention for Businesses
Security is an important part of business management, just as important as inventory control, advertising, pricing and location. Good security practices can save money and time and lessen the vulnerability of your business as a criminal's next target. Make your business uninviting to a burglar by using lighting inside and outside. Lighting should be in areas such as entrances, windows and alleys. Inside the business, it is important to use lighting to reduce hiding places for thieves. Make it difficult for burglars to get inside your business by using heavy solid doors, deadbolt locks and an alarm system. Make sure that skylights, vents, loading docks, sidewalk grilles or other openings are secured. Do not keep large amounts of cash on the premises. Make bank deposits at varying times of the day. If a retail establishment upon closing, remove cash & checks, leave cash registers open and tills sitting on the counter to indicate that there is no money on the premises.  Alarm systems can be very helpful as deterrents and in helping to catch burglars as long as they are properly installed, used correctly by employees and maintained. To report suspicious activity or persons or for more information, call the the Irvine Police Department at (949)724-7000. 

Business Licenses

According to the Irvine Municipal Code, any person doing business, conducting any trading, calling or practicing any profession within the City of Irvine and any person opening an office for a place of business or by the use of signs or otherwise advertising any trade, business or profession within the City of Irvine, shall apply for and obtain a business license certificate with the Irvine Police Department - Business License section. However, prior to filling out an application for a business license, the business owner or representative needs to contact Community Development to determine if the location is zoned properly for the potential business and they can assist you with determining what appropriate licenses and permits are needed for the business.  Community Development is located at 1 Civic Center Plaza and the phone number is (949) 724-6300.     Once Community Development has approved the type of business and location, a business license application must be completed. Applications can be found at the Community Development counter, Business License desk or on the city's website.  Office hours for Community Development are 7:30 a.m. to 5:30 p.m. Monday through Friday and 8 a.m. to 5 p.m. alternate Fridays.  The business license office is located at 1 Civic Center and office hours are 8 a.m. to 5 p.m.  Monday through Friday, closed alternate Fridays.  Business licenses must be renewed annually through the department and the license fee is $50 a year.  Late fees do apply. Some businesses may require additional licenses. For example, certain contractors, hair dressers, automobile repair businesses, etc. must have a license from the State of California - Department of Consumer Affairs.  Food-related businesses must be cleared by the Health Department.  Liquor stores and desiring restaurants must obtain liquor licenses from the Alcohol, Beverage and Control department in order to sell alcoholic beverages at the location. For a complete list of specific business license requirements, or for more information about obtaining a license or renewing an existing license, call the Business License department at (949) 724-6310, or visit the website at: www.cityofirvine.org/ipd/divisions/business_licenses/default.asp. 



Cable Television Service

Cox Communications provides cable television for The City of Irvine.

To inquire about starting, stopping, or transferring cable service, or to answer your cable billing or service question, contact Cox Communications, located at 6771 Quail Hill Parkway, Irvine,  CA  92602 (Quail Hill Village Center, Sand Canyon/ Shady Canyon Drive exit on the 405 freeway), from 10 a.m. to 7 p.m. Monday through Saturday, and from 11 a.m. to 5 pm on Sundays, or call (949) 720-2020. 

For more information visit their website at www.cox.com/oc  



CAFR/ Request Copy
You may request a copy of the City's Comprehensive Annual Financial Report (CAFR) through the City's Office of Records and Information at (949) 724-6281.    In order to be placed on the permanent, yearly distribution list of the CAFR, you must receive approval from the Finance Administrator at (949) 724-6031 or the Manager of Fiscal Services at (949) 724-6027. 

CAFR/ When is it available?
The City's Comprehensive Annual Financial Report (CAFR) is finalized each January and must be adopted by the City Council before it is posted on the City's website and copies are made available to the public. Call the Administrative Secretary in Finance at (949) 724-6055 for availability dates. 

Can I appeal the inspection results or payment?

Appeals must be sent to the City Manager, and must state with specificity the reason(s) why the inspection results are being appealed.  There is no right of appeal from the requirement of registration in the program.

Can I have a picnic at Heritage Park?
Yes, however parties of 15 or more must obtain a permit to do so.

Can I park my recreational vehicle in my front yard?
Recreational vehicles shall be permitted in a required front yard and/or side yard on a paved parking pad/driveway.  Please contact Department of Planning and Development for recreational vehicle parking requirements at 868-0511 ext. 7550.

Can I pay a city bill online?
The City will be providing online payment services in the near future.

Can I pay my child care fees with a credit card?
Yes. All major credit cards are accepted for payment except American Express.

Can I pay my parking ticket online?
The City hopes to bring this feature to you in the near future.

Can I place a temporary swimming pool within my front and/or side yards?
Placing a temporary swimming pool within the front and/or side yards is not allowed within the City of Santa Fe Springs and is a violation of City Zoning Ordinance.  Please contact Department of Planning and Development for further details at 868-0511 ext. 7550.

Can I put a storage shed up in my back yard?
A storage shed is allowed within your rear yard setbacks.  The shed can not be larger than 120 square feet and must be set 3 feet away from any adjoining property line.  Please contact Department of Planning and Development for further setback requirements at 868-0511 ext. 7550.

Can I put up a sign for a yard/garage sale?
For all yard/garage related information, please contact our Police Services Center at (562) 409-1850.

Can I rent a soccer field? 

Yes, only with an approved permit through the City’s Parks and Recreation Division.  You can contact the Adult Sports Coordinator at (562) 944-5895 for additional information.

Can I request extra patrol around my home if I go on vacation?

Yes. We offer a Vacation House Watch Program. Residents may fill out a vacation check form prior to the vacation and request that a patrol vehicle make periodic checks of their home while they are away. Be sure to mention what lights you will leave on in the house, what lights you will have set on timers, what security devices you have to protect your home, who will pick up your mail and who will have access to your home.

Please call Police Services at (562) 409-1850.



Can I take a tour of Heritage Park?
Yes, and we have a few options for taking a tour of Heritage Park.  The Park Ranger is available on weekends for impromptu tours of the park as time allows. You will see a clock sign which will indicate the time of the next tour. If you would like to schedule a school, club, or an organization tour, you may do so by calling the Heritage Park office during business hours.  Staff will assist you in choosing a tour that fits your needs.

Phone: (562) 946-6476

Can my teenager satisfy his/her court ordered community service through this program?
Yes, the service is free to Santa Fe Springs residents and there is a $100 fee for non-residents.

Can you tell me where my property lines are located?
Unfortunately, it is the property owners’ responsibility to determine where the property lines are.  Unless the property was previously surveyed (would have a coin-like marking on or near the curb), you will need to hire a land surveyor to help you determine the location of your property lines.

Cat Problems
While the City of Irvine does not have a leash law for cats, free-roaming cats can be a nuisance. All cats must be vaccinated annually against rabies; however, cats are not required to display the rabies tag on a collar. Owners are encouraged to confine their cats indoors at all times. The indoor cat escapes exposure to disease, traffic hazards and other dangers. There are several solutions to bothersome cat problems, such as an exterior animal repellant used in areas where cats are a problem. In "sandbox" areas the feces should be removed or the soil replaced before repellant is applied. If the owner of the problem cat is known, contact them and ask for their cooperation. This is often the most effective way to solve the problem. Live traps may also be purchased for the capture of elusive cats that are a nuisance. Friendly ones should be transported in a sturdy box, carrier or pillowcase. All bothersome cats must be treated humanely and transported to the Irvine Animal Care Center . The Animal Services - Field Division does not pick up cats unless they are seriously injured or sick, or have bitten a human within the past 10 days. For further information, call Animal Services at (949) 724-7092. If you are in need of immediate assistance contact Irvine Police Dispatch at (949) 724-7200 or visit the police department website at www.cityofirvine.org/ipd  

Cemeteries - General Information

Currently, there are no cemeteries located in the City of Irvine. The Orange County Cemetery District owns and operates three cemeteries within The County of Orange.

  • Anaheim Cemetery is located at 1400 East Sycamore Street, Anaheim, CA  92805 and the phone number is (714) 535-4928. 
  • El Toro Memorial Park can be found at 25751 Trabuco Road, Lake Forest, CA  92630 and the phone number is (949) 951-8244. 
  • Santa Ana Cemetery is located at 1919 East Santa Clara Avenue, Santa Ana,  CA  92705 and the phone number is (714) 953-2959.

All cemeteries are open to the public from 8 a.m. to 5 p.m. every day of the week. Inquiries of any of the cemeteries regarding records, grave space sales or other information may be made by contacting the The Orange County Cemetery District Office, located in Lake Forest at 25751 Trabuco Road.  The office is open from 8 a.m. to 5 p.m. Monday through Friday. To reach the office by phone, call (949) 951-9102, or visit their website at  www.ocgov.com/cemetery.



Central Bark Off-Leash Dog Park

Click here for more information or call (949) 724-7740.


Certificate of Occupancy
A newly built or remodeled building or portion thereof, may only be occupied after authorization by the Chief Building Official. Authorization is typically granted after passing final inspection, and formalized by the issuance of a Certificate of Occupancy. A project Certificate of Occupancy is mailed to the property owner as listed on the project building permit within approximately one week of passing final inspection. For additional information relating to Certificates of Occupancy please call the Building and Safety Permit Division at (949) 724-6321.

Chamber of Commerce - General Information

The Irvine Chamber of Commerce is a non-profit organization designed to support the business interests of the community and to provide services and information to the residents and visitors of Irvine about local businesses. The Irvine Chamber of Commerce is not affiliated with The City of Irvine.

 

The Irvine Chamber of Commerce offices are open 9 a.m. to 5 p.m. on Mondays, 8:30 a.m. to 5 p.m. on Tuesdays through Thursdays, and 8:30 a.m. to 1 p.m. on Fridays.  They are located at 2485 McCabe Way, Suite 150, Irvine,  CA  92614.

 

For more information about services and programs that the Irvine Chamber of Commerce offers, call (949) 660-9112, or visit their website at www.irvinechamber.com  Once again, that number is (949) 660-9112.

 

 



Child Care Center Operational Requirements
Parties wishing to operate child care facilities within the City of Irvine must meet strict State and local operational requirements before they can admit children. A child care center must first receive a State license to operate a facility for fewer than twenty-four hours a day for the care of children who are not related to the owner, operator, or manager of the facility.  The facility may be operated with or without compensation for such care and with or without stated educational purposes.  Twenty-four hour care may be provided in day care centers on an emergency basis only.  Child care providers are required to meet and adhere to State and local regulations, such as a protective service and criminal records check, TB skin tests on all facility members, and a home study.  Regulations are enforced by the Department of Social Services, Community Care Licensing Division, which is responsible for periodic inspections of all child care facilities.  Child care centers may operate either in business districts or in residential districts with a conditional use permit. For more information about child care center requirements or to apply for a license for your facility, contact the Department of Social Services located at 750 The City Drive, Suite 250, Orange, CA 92668 between the hours of 8 a.m. and 5 p.m., Monday through Friday, or call them at (714) 703-2800. 

Child Care Coordination Office

The City of Irvine's Child Care Coordination Office provides a variety of services designed to enhance and maintain the quality of child care in the community.  Members of our City staff work with individuals, agencies, and businesses to help provide quality services for children.

Services and programs provided by the Child Care Coordination Office include:

  • Child care referral for infants, toddlers, and children through age twelve.
  • Informational resources including scholarship opportunities, transportation services, Americans with Disabilities Act requirements, and tips for chosing quality child care.
  • Parent education and support groups.
  • Annual special events for children and families.
  • Family-friendly business support.
  • Staff training for school-age providers and preschool providers

For further information, contact the Child Care Coordination Office at (949) 724-6632 or visit their Web site at w w w dot irvine child care dot org www.irvinechildcare.org. Once again, that number is (949) 724-6632.

 



Child Care Programs in Irvine

The Department of Social Services, Community Care Licensing Division, and the City of Irvine Child Care Coordination Office aspire to keep parents informed about the best ways their children can receive quality, safe child care.  The Child Care Office works with both public and private child care centers, home care providers, and co-ops to help assure availability of the care children need.

A full list of licensed child care centers located within the City of Irvine can be obtained by calling the City of Irvine Child Care Coordination Office, at 949-724-6632 or by visiting the website at www.irvinechildcare.org.    



Child Resource Center

The Child Resource Center is a place for parents, teachers, students, and child care providers to expand their knowledge of child development, gain ideas for children's activities, and enhance their creativity utilizing on-site tools and equipment.  The Center's hours are Monday through Thursday from noon to 8 p.m. and the fourth Saturday of each month from 9 a.m. to 1 p.m.  It is located at 14341  Yale Avenue, Heritage Park, in Irvine.  Please visit their website at www.ci.irvine.ca.us/depts/cs/childcare/resource_center.asp  for further information or call (949) 724-6721.

 



Child Safety Program/Safe Escape

The Safe Escape Program is a very important presentation that will help teach families the "Velcro", "Bicycle", and "Windmill" techniques (among others) that can help children reconize and/or escape from potential predators . Families participate with their children in role-playing to ensure the children understand and become proficient in these techniques.  For more information, contact the Irvine Police Department Crime Prevention Unit at (949) 724-7079. 

 



Child Seat Inspections
Perhaps you've heard the statistics: four out of five car seats are not installed correctly. What could possibly be so difficult about installing a car seat? Many times the car seat just doesn't fit the inside contours of the automobile, says Pamela Bryant, R.N., Manager of Community Education at Children's Hospital of Orange County and Orange County SAFE KIDS Coordinator. Without a snug, tight fit, the car seat cannot provide full protection during a collision. The result may be fatal, even at speeds as low as 30 miles per hour.

Irvine Police participates in countywide Child Car Seat Inspection Days sponsored by Orange County SAFE Kids, Orange County Health and CHOC Hospital. They are held throughout Orange County and hosted by area businesses.  These events allow parents to have their car seats installed properly, learn information on recalls, and are staffed by trained, knowledgeable people able to answer questions that arise. Car seats are also available to those in need at a reduced price.  Find out about the next Inspection Day at:

http://www.nhtsa.dot.gov/people/injury/childps/CPSFitting/Index.cfm

Basic Car Seat Information

Installing the Car Seat
Before installation, check your car owner's manual as well as the instructions that come with the car seat. Your owner's manual will indicate the best location for the car seat. It will also identify what type of seat belt restraint system your car has and whether a locking clip is necessary. Install it per the car seat manufacturer's instructions. After installation, test the seat. Pull it as hard as you can sideways and from front to back. It should be rigid. If there is more than one inch of "give", the car seat is not safely installed.

Other Important Do's and Don'ts

  • Do not put blankets or pillows between your child and the seat
  • Buy one car seat for each car. Once it's installed correctly, why move it?
  • Complete the warranty card
  • Never buy a used seat

For More Information:

These web sites can be trusted to provide updated and concise information about Child Passenger Seats.  Check them regularly for updates!

http://www.nhtsa.dot.gov/people/injury/childps/

http://www.carseat.org/

http://www.safetyalerts.com/rcls/category/seat.htm

 


Christmas Tree Collections
Waste Management of Orange County offers Christmas tree collection for Irvine residents who wish to dispose of their trees.  Trees should be placed curbside with regular waste and recycling. Trees may be bundled, but it's not necessary. All decorations, lights, metal stands and other dressings should be removed. Trees longer than six fet must be cut in half and flocked trees will be collected but cannot be recycled.  For more information, contact Waste Management of Orange County at (949) 642-1191.

Citizen Services
The City of Irvine continually seeks to create a safe, vibrant, and productive environment by meeting its citizens' needs with the highest quality of service. Our operations span the spectrum of daily life. Before getting your next pet, starting your own business, looking for a job, buying a house, or getting your next flu shot, check out our listing of city services. Irvine publishes a new listing every year that guides you through the multitude of government services, pointing out services and events that are completely free to the public or offer benefits to low income or special needs citizens. For more information, call (949) 724-6000. 

Citizen Suggestions

There are many different ways your voice can be heard to directly improve the quality of service that The City of Irvine provides you, your family, or your business.

While public meetings, hearings, and debates are an excellent place to make a suggestion or address a problem on a broad scale, the most effective path of communication is usually directly with the department or program concerned. Customer Response Forms are available at the counters of each department so that you may rate your satisfaction with services received.

Please request these forms if they are not displayed. You may also complete these forms by phone or internet by either calling the department directly.  Our goal is to provide you with responsive quality service. For a listing of department phone numbers and addresses, call the The City of Irvine's main number at (949) 724-6000. 



City Council Meetings - General Information

Irvine City Council meetings are held the second and fourth Tuesday of each month in the City Council Chamber at the Irvine Civic Center.  Regular sessions begin at 4 p.m. with a possible recess prior to 5 p.m., to discuss matters under Closed Session. Irvine City Council meetings are open to the public with the exception of Closed Session Meetings.

Irvine City Council meetings are cable cast live on ICTV , cable channel 30.

Any member of the public may address the City Council on items within the Council's subject matter jurisdiction but which are not listed on this agenda during public comments. However, no action may be taken on matters that are not part of the posted agenda. Public Comments are scheduled for 30 minutes and are limited to three minutes per person. If you wish to speak, you may fill out a speaker's card and submit to the City Clerk during the City Council meeting.

For more information on City Council meetings or to obtain information on how to address the Council, call (949) 724-6205. 



City Council Meetings - Requesting Staff Reports

You may request a copy of a staff report 72 hours prior to the City Council meeting by contacting the City Clerk's Department at (949) 724-6205, , or on the City's website at www.cityofirvine.org/council/agenda click on the meeting agenda desired and scroll to the item.  Click on the item desired and a pdf version of the document is available.

 



City Employment Application Procedures for Full-Time Positions

After the application deadline, Human Resources will review the materials submitted by all applicants. Based on the information provided, the most highly qualified candidates will be invited to participate in the selection process. Each recruitment's selection process consists of various "tests" designed to assist us in predicting your abilities for the specific position being recruited; therefore, each selection process may be different depending on the type of job for which you are applying. Usually, our testing process will consist of one or more of the following:

  • Written Test – Written tests are designed to test general aptitude or specific knowledge of the technical aspects of the job for which you are applying. You may wish to thoroughly review the job flier to familiarize yourself with the areas which may be tested. Casual and comfortable attire is appropriate.
  • Performance/Practical or Agility Examination – Practical examinations are typically given for positions which require a specialized skill or ability, such as typing proficiency or the operation of special equipment. You may or may not be given prior information regarding the content of the exam, depending on the nature of the job for which you are applying. If you are informed of the general content of the exam in advance, we encourage you to take the opportunity to practice your skills. It is important for you to dress in clothes that are comfortable, yet appropriate, for the skills you will be demonstrating.
  • Assessment Centers – This testing method is generally used for mid- and upper-level management positions. If you are asked to participate in an assessment center, it would be to your advantage to research the position thoroughly and be prepared to draw upon your direct and related experience and/or training.
  • Oral Interviews – Those applicants who are successful in passing the initial testing and/or screening process(es) will be invited to an oral interview. Oral interviews are typically conducted by a panel of qualified subject matter experts. Please dress in professional attire which is appropriate for the position for which you are applying. We recommend that you research the job thoroughly to determine what knowledge and skills may be evaluated during the interview. Keep in mind that you will be asked to discuss your qualifying background. You may want to prepare by practicing an opening statement regarding your specific education and experience. Try to relax and provide concise but complete responses to the panel's questions. The interview will last approximately 20 - 45 minutes, depending on the position for which you are applying.

Following the selection process, Human Resources will notify you, in writing, of the results of the recruitment. If you are successful in passing the selection process, your name will be placed on an eligibility list for the current position opening as well as any future positions which may become available for up to 12 months after the eligibility list was established. Depending on the number of candidates who were successful in being placed on the eligibility list, the City Department which is attempting to fill the vacant position may elect to second interview some or all of the candidates who are on the eligibility list prior to making a final decision to hire.

Reference Checks will be conducted by the City to verify employment related information for all potential employees prior to extending a job offer. This is done to ensure that individuals who join the City workforce are well qualified and have a strong potential to be successful in their employment here at the City of Irvine. The extent of the inquiry will depend on the position being applied for, but will at least include:

  • Verification/Reference from current and past employers.
  • Fingerprint and Department of Justice criminal background check (a conviction for a crime is not an automatic bar to employment).
  • Confirmation of necessary licenses, certificates, and degrees.
     
    Please have all necessary documentation ready    .

Additional inquiries may be necessary depending on the position for which you are applying.

 

Human Resources will also schedule a post-offer physical examination once a job offer has been made.  For more information, contact Human Resources at the Irvine Civic Center at (949) 724-6200. once again, that number is (949) 724-6200.  



City Manager's Office

The City Manager's Office oversees the entire operation of all seven City departments. Representing the views of the citizens of Irvine, the City Council sets goals and policies, and then provides direction to the City Manager to carry out the goals.  In addition to managing all of City Hall, the City Manager's Office also encompasses the City Attorney, the Sister Cities Program, Business Planning and Budget development.

 

For more information on the City Administrative Offices, call (949) 724-6246 Once again, that number is (949) 724- or visit the city's website at www.cityofirvine.org/depts/citymanager/default.asp.  

City of Irvine Employment

Our goal at the City of Irvine is to attract and retain a highly talented and qualified workforce.  If you enjoy working in a challenging and innovative work environment and are motivated by providing excellent municipal services to a community with high standards, we encourage you to apply for a position with the City of Irvine!

 

If you are considering employment with the City of Irvine, or are currently participating in the application process, you may wish to browse through the Employment Opportunities section or link directly to the How to Apply for a City Position and the City's Recruitment Process pages. The information provided on these pages will help to familiarize you with the City's testing processes and provide you with a summary of important employment application instructions.

Whether you are interested in pursuing a career with the City of Irvine, or wish to contribute to the Irvine community by volunteering your valuable time and efforts to one of our many City programs, the Human Resources staff would like to offer our helpful services to you. You may contact us at 949-724-6200.

The City of Irvine is an Equal Employment Opportunity employer and does not discriminate on the basis of race, religious creed, color, national origin, ancestry, disability, medical condition, family care status, marital status, veteran status, sex, or pregnancy. All personnel actions and selection techniques are based upon job-related qualifications and successful job performance.




City of Santa Fe Springs Licensed Child Care Programs
The City of Santa Fe Springs operates several types of licensed child care and development programs that provide services to children birth through 12 years of age.  For all child care inquiries please call (562) 944-6419.

For Infants & Toddlers..

The city offers a network of licensed family child care providers that are contracted with the city to provide child care services to low income families.  Families must meet income and other eligibility requirements in order to participate.  Fees are based on a sliding scale.

For children ages 2 to 5 years…

The city has both full and half day licensed preschool programs that offer a developmentally appropriate, nurturing environment that prepares your child for life long learning.   Full day preschool education and care is available Monday through Friday from 6:30 a.m. to 6:00 p.m.  Half day and part week programs are also available.  Some families may qualify for sliding scale fees.

For school-age children (kindergarten through 6th grade)….

The city has two school age child care facilities conveniently located adjacent to three of the elementary school campuses in the city.  Each center offers before and after school care and full day care during vacation periods and non-school days.  For information regarding enrollment, fees, or any other questions, please call (562) 944-6419 or you may send us your question (request) using our Online Service Request system.

Request Tour/Visit of a Child Care Facility

Request Information on a Child Care Facility

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

 



City's Tax Identification Number
The City's Tax I.D. number is  95-2759391.

Civic Center

The Irvine Civic Center is located at 1 Civic Center Plaza (on the corner of Barranca Parkway and Alton Parkway) in Irvine.  The mailing address is P.O. Box 19575, Irvine, CA 92623-9575.  The phone number is (949) 724-6000. 

The Hours of Operation are Monday - Thursday from 7:30 a.m. - 5:30 p.m., and Friday from 8 a.m - 5 p.m.  City offices are closed on alternate Fridays.



Civic Center Building Maintenance and Parking Lot Light Maintenance

To report non-emergency building maintenance and parking lot lighting items at the Civic Center, call (949) 724-6696.   To report emergency or safety requests on a weekend, or after 5 p.m. weekdays, call Public Safety Dispatch at (949) 724-7200.  .



Class Instructors - Class Proposal/Advertising

Instructors seeking to teach classes in the City of Irvine on contract should call (949) 724-6610 for information and to receive a Contract Class Proposal.  For class advertising information, email brochure@ci.irvine.ca.us.

Clothing Assistance 

The Family and Human Services Division has a Community Closet Program which assists resident school aged children and teens by allowing them the opportunity to trade "moderately worn" clothing that no longer fits for clothing that fits. For further information contact the Neighborhood Center at (562) 692-0261.

Colonel Bill Barber Marine Corps Memorial Park
Colonel Bill Barber Marine Corps Memorial Park boasts many amenities, including a 6-court tennis complex with a championship court, stadium-style seating and a practice ball wall; four softball fields including the Deanna Manning Stadium, three soccer fields, a formal and informal garden area, an outdoor amphithearer, six picnic shelters, and three children's play areas. A multipurpose modular recreation building is staffed by the City's Community Services Department. The park is located at 4 Civic Center Plaza on Harvard between Alton and Barranca, and is open from 9 AM to 9 PM Monday through Friday, and from 9 AM to 6 PM  on Saturday and Sunday. Most of the amenities are free and open to the public; however drop-in picnics are limited to groups of fewer than 50 on a first come-first serve basis.  Rooms, picnic shelters and gardens may be reserved through the City's Facility Reservation system. For more information, visit the website at: www.cityofirvine.org   or call (949) 724-6620. Softball and Soccer fields can be reserved by calling (949) 724-6661. 

Commercial Zones
The City of Irvine has several commercial zones, ranging from neighborhood commercial, which provide convenient access to goods and services within residential neighborhoods, to regional commercial, which provide shopping, restaurants and entertainment opportunities to a wider regional area.  These zones are located throughout the City.  For specific information regarding the uses permitted within each commercial zone, and the other development requirements such as setbacks, building height and minimum site coverage, go to www.municode.com, select “online library,” choose California, and then select “Irvine Zoning.”   From there, click on the yellow folder next to “Division 3” along the left side of your screen, then click on the yellow folder next to “Section 3-37, and then click on any of the text page icons next to the Section numbers.  This will bring you to the beginning of Chapter 3-37, and you can then scroll down to the commercial zone sections, which are Sections 3-37-19 to 3-37-28.  Note that some commercial uses are also permitted in multi-use zones.  For more information, consult Sections 3-37-17 and 3-37-29.

Community Development Department - General Information
The Community Development Department oversees the review of development projects in the City of Irvine.  The Department provides professional “City” staff guidance and information to the developers and homeowners to ensure that all developments and construction meet appropriate planning and building codes to protect public safety. To obtain information on the Community Development Department from the City of Irvine’s website, highlight “Departments” located on the tool bar at the top of the City’s Homepage.  Click on Community Developments and the drop down list will reveal the information on the department.  If you need additional assistance regarding the above, please contact the Development Assistance Counter at (949) 724-6308. 

Community Development Grant Program

The City of Irvine sponsors an annual Single-Family Rehabilitation Grant Program, which provides grants to rehabilitate residential properties throughout the City of Irvine.  Property owners of owner-occupied single-family dwellings or mobile homes whose income does not exceed 60 percent of the County Area Median Income (AMI) are eligible to participate in the Program.  The City’s Program provides grants up to $5,000 to pay for rehabilitation costs to correct substandard conditions, correct violations of local housing codes and bring the property up to current code.

 

For more information about the program contact Amy Urcis, Associate Planner at (949) 724-6546 or email aurcis@ci.irvine.ca.us

Community Emergency Response Team (C.E.R.T.)
The City of Irvine began its Community Emergency Response Team (CERT) program in October 2000. This eight week course covers: Disaster Operations, Disaster Psychology and Team Organization, First Aid, Fire Suppression, Light Search and Rescue. This course cumulates with an exercise where students can test the skills they have learned. CERT graduates are trained to care for their families and their neighbors in the event of a local disaster.  For further information contact Dawna Finley at (949) 724-7148 or email dfinley@ci.irvine.ca.us. 

Community Hospitals

Currently, one hospital is located in the City of Irvine, and several hospitals that may serve our citizens' medical needs are located in surrounding areas of Orange County.

  • Irvine Regional Hospital and Medical Center is located in the City of Irvine at 16200 Sand Canyon, Irvine, CA  92618.  Contact the hospital at (949) 753-2000,  or visit their website at www.irvineregionalhospital.com  
  • Children's Hospital of Orange County (CHOC) is located in the City of Orange at 455 South Main Street, Orange, CA  92868.  Contact the hosptial at (714) 997-3000, or visit their website at www.choc.com  
  • Hoag Memorial Hospital Presbyterian is located in the City of Newport Beach at One Hoag Drive, Newport Beach, CA  92658.  Contact the hospital at (949) 645-8600,  or visit their website at www.hoag.org  
  •  U C I  Medical Center is located in the City of Orange at 701 City Drive South, Orange, CA  92868.  Contact the Medical Center at (714) 456-7890,  or visit their website at  www.ucihealth.com
  • Western Medical Center is located in the City of Santa Ana at 1001 North Tustin Avenue, Santa Ana, CA  92706.  Contact the Medical Center at (714) 835-3555, or visit their website at www.westernmedicalcenter.com 

 



Community Police Academy
As part of the Irvine Police Department’s community policing effort, the Community Police Academy is an educational program designed to provide participants with real-life, hands-on experience about the everyday operations of our department. Participants don’t just sit in a classroom either; much of the instruction involves hands-on experience! Just some of the courses include:

  • Arrest & Control Response
  • Special Weapons Unit Demonstration
  • Emergency Vehicle Operations
  • Firearms
  • Orange County Jail Tour

The Community Police Academy is a 14-week program. Classes are held each Wednesday from 6:15 p.m. to 9:30 p.m. Classes are held at the Irvine Police Department. The class culminates the 14-week program with a formal graduation banquet and ceremony that family and friends can attend. The next Academy begins in September 2005.

Minimum age for participation is 21. Participants must live or work within the City of Irvine.
Participants cannot have any prior felony convictions and no misdemeanor arrests within one year of application. A background check, including fingerprinting, will be conducted on all applicants. Prior police contacts and arrests will be reviewed and considered in the screening process.

To apply for participation in a CPA Class, download an application and mail it in, or call Katie Brannen at (949) 724-7045. For additional information, you may contact the CPA Program Coordinator at kbrannen@ci.irvine.ca.us or  (949)724-7045.

ALUMNI ASSOCIATION

Are you a Community Police Academy past participant? Join the Community Police Academy Alumni Association. Contact the Alumni Association here: laurie@emgpros.com.


 



Community Services Advisory Boards
To request an application for an open Advisory Board or Committee position, please call (949) 724-6600.

Community Services Commission

Residents can take a leadership role in the development of Community Services programs and facilities through participation on the Community Services Commission.  Commissioners bring the resident's perspective to deliberations on matters ranging from land acquisition to youth diversion, helping assure quality programs and facilities.

Purpose
The Community Services Commission advises the City Council regarding park, recreational, and cultural programs that would be of interest and benefit to the City's residents.  The Commission also advises on the development and improvement of the City's recreational facilities.

 

Appointments by City Council
Five members at large are appointed to the Community Services Commission by the City Council.  Currently, the following individuals serve on the Commission:

 

Chair Cathy M. Garris

(Appointed by Mayor Beth Krom)

 

Vice Chair Mariam Khosravani
(Appointed by Councilmember Larry Agran)

 

Comissioner Tim Cheng
(Appointed by Mayor Pro Tem Sukhee Kang)

 

Commissioner Carol Liittschwager

(Appointed by Councilmember Christina Shea)


Commissioner Jeannie Luong

(Appointed by Councilmember Steven Choi)

 

For additional information or a list of Community Services Commission duties, call (949) 724-6682.   



Community Services Department - General Information

The Community Services Department offers quality recreation and human services programs ranging from athletic services to child care and senior citizen support.  Additionally, the Department cooperates with community organizations, local businesses, advisory and policy bodies, and other City Departments to ensure an integrated response to community concerns.


Parks and other recreational facilities are important components of Irvine's quality of life. The Community Services Department is committed to bringing exciting, beneficial activities to all Irvine citizens, as well as planning and rehabilitating top-of-the-line parks and community facilities. 

 

Recreation and human services programs include, but are not limited to:

  • Animal Care Center
  • Aquatics Centers
  • Athletics Services
  • Child Care
  • Classes & Activities
  • Disability Services
  • Employment
  • Facility Reservations
  • Facility Services/Maintenance
  • Family Services
  • Fine Arts Center
  • Open Space
  • Parks, Areas & Facilities
  • Park Planning
  • Senior Services
  • TRIPS Transportation Service
  • Youth Services

For detailed information regarding parks, recreation, and programs in Community Services, call (949) 724-6682.  Once again, that number is (949) 724-6682.

Concealed Weapon Permits

The CCW (Carrying a Concealed Weapon) permit process is being revised.  If you are interested in obtaining a CCW permit, please contact Cristine Gaiennie, Regulatory Affairs Supervisor, at (949) 724-7066 or you can email her at cgaiennie@ci.irvine.ca.us   for further information.



Conditional Use Permits

The City of Irvine is divided into Planning Areas; these planning areas are then divided into land use districts. Each district includes a list of Permitted and Conditionally Permitted uses. A Conditional Use Permit is required to determine land use compatibility and to thoroughly identify all project related impacts, and, where applicable, appropriate mitigation. A public notice of the project and a public hearing is required for all Conditional Use Permit applications.

 

If you would like assistance in determining whether or not a Conditional Use Permit is required for your proposed project, please contact the City of Irvine Development Assistance Center at (949) 724-6308. 

 

Or, visit www.municode.com.  Click on “Online Library”; “California”, “Irvine Zoning” Once the Irvine Zoning Ordinance is on your screen, you can move throughout the document by simply using your cursor in the gray box to the left of the screen. Conditional Use Permit information can be found in Division 2, Chapter 2-9. By clinking on the file you can identify the chapters, then sections. By clicking on the page icon, you can open the section you would like to see. It will appear on the right side of your screen.

 

Information pertaining to the discretionary review process in the City of Irvine can be obtained by clicking on the following link: 

Consumer Problems

The State of California, Department of Consumer Affairs has a division that consumers can receive information about businesses and business regulations as well as report problems or concerns about area businesses. For assistance or further information, write to the California Department of Consumer Affairs at 400 R Street, Sacramento, CA  95814 or call them at 1-800-952-5210, or visit their website at www.dca.ca.gov.  Once again, that number is 1-800-952-5210

 



Contractor Bidding Information
The City of Irvine maintains a listing of contractors who are state certified and locally licensed to perform particular kinds of building and construction within the Irvine. All contractors in the listing who meet the requirements of a government project's specifications are eligible to bid on that project. These contractors are sent a pre-qualification package that includes the following: Cover letter explaining guidelines for completing the package Reference Forms Contractor's Pre-qualification Declaration of contractor status Contractor affidavit or financial capability Certificate of insurance The packages must be completed correctly and returned by the date specified on the cover letter in order to be eligible for the particular project. For more information about government project bidding or to receive a pre-qualification package, stop by the Purchasing Department located at 1 Civic Center Plaza ,from 7:30 a.m. to 5:30 p.m. Monday through Friday, or call them at (949) 724-6180. 

Court System Information

Irvine Police Department works with various courts to handle the needs of our citizens. Our jurisdictional court is Harbor Justice Center.   They handle most misdemeanor and some felony cases brought against adults including traffic violations.  Civil and Small Claims cases are also heard there.  Harbor Justice Center is located at 4601 Jamboree Road, Newport Beach, CA. For more information, you may contact them by calling (949) 476-4699, or you may access their website at www.occourts.org 

Lamoreaux Justice Center hears both criminal and civil cases brought against minors and other cases involving families, including petitions for custody and support. For more information call their office at (714) 935-7000,  or you may access their website at: www.occourts.org/family 



Coyotes

Report coyote sightings and unusual occurrences to the Irvine Police Department at (949) 724-7000.  Teach your children to avoid stray animals.   Keep your pets on a 6 foot leash and under your immediate control.    

 

For further information, contact Irvine Animal Services at (949) 724-7092. 

 

 



Crime and Incident Reports
Released to: 
--  Victim(s) 
--  Authorized representative of victim
--  Insurance carrier against which a claim has been made and/or might be made 
--  Person suffering bodily injury, property damage or loss

Not released: 
--  If the disclosure would endanger the safety of a witness or other involved party 
--  If disclosure could endanger the successful completion of an investigation and/or related  investigation 
--  Name and address of a victim(s) of certain specified crimes will not be disclosed
--  If the Department is prohibited by law from releasing the report (e.g. child abuse reports)

Crime Prevention for Businesses
Free crime prevention assistance for businesses in Irvine is available from the Irvine Police Department. Free informational brochures and a specially-developed program provide suggested crime prevention techniques you may implement to reduce your chances of becoming a victim of burglary, larceny, fraud or other business-related crime. An officer can conduct a security survey of your business and make crime prevention presentations to your employees as well as business and professional groups.  For more information about the crime prevention assistance, contact the Irvine Police Department at (949) 724-7000. 

Crosswallks

If you are inquiring about having a crosswalk installed, an evaluation needs to be performed by Traffic Engineering staff.  Not all locations are suitable for the installation of a crosswalk.  For more information, contact Jim Lizzi at (949) 724-7355, or email Jim at jlizzi@ci.irvine.ca.us 



Cultural Arts and Activities

The Cultural Arts and Activities Program provides affordable, culturally diverse community events and activities in and around the Irvine Civic Center.  Some of these include:  Spring Concert Series, Irvine Global Village Festival, Art at the Civic Center, City of Irvine Lecture Series, September Sundays Concert Series and Holiday Chorale Concert.  For information about the Cultural Arts and Activities Program or any of the events, click on the Community Calendar button.  You may also call the Information Line at (949) 724-6606 or send an email to specialevents@ci.irvine.ca.us 

 



Curfew Violations
To insure the safety of Irvine citizens, especially minors, the Irvine Police Department enforces curfew regulations for minors under the age of 18. These regulations make it unlawful for children to loiter, idle, or linger unsupervised in parks, playgrounds, vacant lots, or other public places and buildings between the hours of 11 p.m. and 6 a.m. of the following day.   This law does not apply to a minor accompanied by his or her parent, guardian, or other adult responsible for child care and custody, or in situations where the minor is upon an emergency errand or legitimate business directed by the parent, guardian or adult supervisor or  the minor is attending an official school, religious or other recreational activity supervised by adults and sponsored by the City, a civic organization, or another similar entity that takes responsibility for the minor, or going to or returning home from, without any detour or stop, an official school, religious or other recreational activity supervised by adults and sponsored by the City, a civic organization, or another similar entity that takes responsibility for the minor. Violation of this ordinance will result in a misdemeanor citation being issued to the minor, and can result in the same for the supervising adult if they knowingly permit the minor to violate this regulation. For more information about the curfew regulation, or to report a suspected violation of the law, contact the Irvine Police Department Business Desk at (949) 724-7000. 

Dance Classes
The City of Irvine offers dance classes throughout the year at various City facilities and also at private facilities throughout the City. Lessons are open to persons of all ages and skill levels and are taught by qualified dance instructors. Group classes are available for beginner, intermediate, and advanced dancers. Classes are 45 minutes to one hour each, for approximately four to twelve weeks. Classes are offered in a wide variety of styles, including: ballet, tap, Jazzercize, hip hop, aerobic, ballroom, swing, country and more. For registration information, contact the City of Irvine, Program Registration, 1 Civic Center Plaza, Irvine, CA 92606 or call (949) 724-6610. To view class schedules and prices, visit our website at www.IrvineQuickReg.org

DARE Program

The Irvine Police Department in conjunction with the Irvine Unified School District and the Tustin Unified School Distict, sponsors the Drug Abuse Resistance Education Program, or D.A.R.E. Program, at several Irvine Elementary schools.  D.A.R.E. is a drug education and prevention program taught in the 5th or 6th grades with a primary emphasis on helping students to recognize drugs and realize their effects. The program provides accurate information about alcohol and drugs and aims to equip youths with skills needed to resist the peer pressure to experiment with harmful drugs. D.A.R.E. also teaches children decision making skills and provides ideas of alternative ways for kids to spend their time. Additional lessons are also taught on bullying, youth laws, and internet safety. The program is unique in that all instructors are uniformed police officers who dedicate their time to educate the youth of the Irvine Schools . For more information about the D.A.R.E. program, contact the Irvine Police Department main offices, located at 1 Civic Center Plaza , between 8 a.m. and 4 p.m. Monday through Friday, or call them at (949) 724-7000. 

Day Camps at Community Parks

A variety of Day Camps are offered during the winter, spring and summer school breaks at the City of Irvine’s seven Community Park sites (Turtle Rock Park, Bommer Canyon in Irvine’s Southern Open Space Preserve, University Park, Deerfield Park, Colonel Bill Barber Park, Heritage Park Community Center and Northwood Park).  The world of discovery and creativity await Irvine’s children and youth with activities including; sports, games, arts and crafts, nature, science, special events and off-site excursions.  Program content, day options, fees, times, dates and ages vary from site to site.  Please refer to the following website for more information www.IrvineQuickReg.org.  or call (949) 724-6610. 



Dead/Stray/Wild Animals
The City of Lakewood Animal Services - Field Division is responsible for picking up dead, stray or wild animals within the City of Lakewood City limits. To report a dead, stray or wild animal, call City of Lakewood Police Dispatch at (949) 724-7200.

Death Certificates

When a death has taken place in The City of Irvine, copies of the death certificate are available through The Orange County Clerk - Recorder's Office, located in Santa Ana. 

  • The address of  The Orange County Clerk - Recorder's Office is:  The Hall of Finance and Records, 12 Civic Center, Room 106, Santa Ana, CA.
  • The phone number is (714) 834-2500.   
  • The Orange County Clerk - Recorder's Office is open from 8 a.m. to 4:30 p.m., Monday through Friday.
  • For more information visit their website at  www.oc.ca.gov/recorder/deaths.htm 


Deerfield Community Park

Deerfield Community Park  boasts many amenities including sand volleyball courts, racquetball courts, an 18 hole Disc Golf course, tennis courts and  children's play areas. The recreation building, operated by Community Services staff, includes a small multipurpose room with an attached kitchen as well as a separate craft room.  The park is located at 55 Deerwood West near the corner of Irvine Center Drive and Deerwood, and is open from 9 AM to 9 PM Monday through Saturday and from Noon to 6 PM  on Sunday. Most of the amenities are free and open to the public; however, drop in picnics are limited to groups of fewer than 50. Rooms may be reserved through our Facility Reservation system by calling (949) 724-6620,  or for more information visit the website at: www.cityofirvine.org 

For more information about staff -ed activities at Deerfield Community Park please call (949) 724-6725,  or visit their website at www.IrvineQuickReg.org 



Demographic Data

Demographic data about the City can be obtained through the City’s website at www.cityofirvine.org/about/demographics.asp   or through the U.S. Census Bureau’s website at www.census.gov



Demolition Permits
If you are planning a construction project in The City of Irvine that involves the demolition of a structure, please contact The Building & Safety Department, Permit Processing Counter at: (949) 724-6311, to learn about the required and recommended steps to obtain a demolition permit.  You also need to submit the written releases from all utility companies certifying that services have been disconnected and an asbestos exemption certificate, when applicable. The cost of a demolition permit is a base fee plus additional costs dependent on the nature of the work. If you would like a demolition permit application or to obtain more information, visit them at Community Development, Building & Safety Department, at 1 Civic Center Plaza, Irvine from 7 a.m. to 5 p.m., Monday through Friday.

Digging and Filling Permits-Encroachment Permits

If you are planning a construction project in the City of Irvine that involves any digging, dredging or filling, contact the City of Irvine Community Development Department to learn the required and recommended steps for performing such work in the City of Irvine.  This includes foundation work, drain laying’ or utilities installation. In addition to issuing permits for digging and filling work, the department can also provide you with utility contacts and practical assistance for the project. Before excavating on your property where utilities such as electric, water, telephone and gas lines are buried, state law requires that you call dig alert at 1-800-422-4133 two working days before youbegin digging. Dig alert will locate all utilities within the 2 days period prior to digging.  This law is designed to protect you from serious injury and the liability that digging could cause. You are required to apply for a digging, dredging or filling permit before excavation can begin unless such work is specifically covered in your building or grading permit. The cost of such permits vary dependent on the nature of the work. Other costs are also associated if the project will be establishing new water or sewer service or adding to existing service. If you would like more permit information or utility contacts before you dig, visit the Community Development Department at 1 Civic Center Plaza,  from 8 a.m. to 5 p.m. Monday through Thursday, and from 8 a.m. to 5 p.m. on alternate Fridays, (City Hall is closed on every other Friday) or by phone at (949) 724-6471. 



Directions to the Irvine Civic Center

The Irvine Civic Center is located at 1 Civic Center Plaza, Irvine, CA 92606-5208

 

Heading Northbound on I-5:

Exit Culver Drive and Turn Left
Turn Right onto Barranca Parkway
Turn Left onto Harvard Avenue

 

Heading Southbound on I-5:

Exit Jamboree and turn Right
Turn Left onto Alton Parkway
Turn Left onto Harvard Avenue

 

Heading Northbound on 405:

Exit Jamboree and turn Right
Turn Right onto Alton Parkway
Turn Left onto Harvard Avenue

 

Heading Southbound on 405: 

Exit Jamboree and turn Left
Turn Right onto Alton Parkway
Turn Left onto Harvard Avenue

 

Heading Southbound on the Foothill Corridor:

From the 261 Merge onto Jamboree

Turn Left onto Alton Parkway

Turn Left onto Harvard Avenue



Disability Services
The City of Irvine Disability Services provides information and support services to people with disabilities who live or work in Irvine. Services include social/  recreational opportunities for young adults with disabilities, community awareness events, information and referral services, quarterly newsletter, classes and much more. For more information, click on our website www.irvinedisabilityservices.org or call (949) 724-6637. TTY users may call (949) 724-6607.

Disability Services Newsletter "Know No Limits"

The Know No Limits Disability Services newsletter is available quarterly.  Call (949) 724-6637 to be placed on our mailing list or click here to view. TTY users may call (949) 724-6607.

 



Disability-Related Accommodations for City Meetings and Activities

If you wish to attend a meeting of the City Council or any City Commission and want to request a disability-related accommodation such as a sign language interpreter, or if you require printed materials in an alternate format, please call the City Clerk's Office at least 48 hours in advance at (949) 724-6205.   Office hours are 7:30 a.m. to 5:30 p.m., Monday through Thursday and 8 a.m. to 5 p.m. on alternate Fridays.

If you wish to attend any other public meeting or activity sponsored by the City of Irvine and want to request a disability-related accommodation, call Disability Services at (949) 724-6637 at least 3 business days in advance so that appropriate accommodations may be made.   Office hours are 7:30 a.m. to 5:30 p.m., Monday through Thursday, and 8 a.m. to 5 p.m. on alternate Fridays. TTY users may call (949) 724-6607.



Disaster Supplies Kit

In the event of a major emergency or disaster, you and your family may need to survive on your own for three days or even more. Prepare now by assembling an emergency supply kit.  Water, food and other necessary supplies should be stored in an easily accessible location, and should be updated on a regular basis.  Irvine's Emergency Management Office offers free brochures that have more comprehensive information. For more information, call (949) 724-7148. 

Here are some of the recommended supplies:

  • Flashlight  with batteries
  • Portable radio with batteries
  • Three gallons of water per person
  • Non-perishable foods
  • Manual can opener
  • First aid kit
  • Prescribed medications
  • Whistle
  • Eyeglasses
  • Heavy shoes, clothing, gloves
  • Blankets
  • Plastic garbage bags
  • Crescent wrench
  • Personal hygiene items
  • Cash
  • Pet food
  • Blankets

Remember: Many families may have individual needs.....be sure to take these into consideration as you prepare for their safety and comfort following a disaster.



Diseased Animals
Irvine Animal Services in conjunction with Orange County Health Care Agency regularly monitor disease patterns in animal communities that may threaten human health. Though not frequently contracted by humans, such diseases are constantly present in the animal population, including household pets. Such diseases can be transmitted by direct contact, insects or even wind. If you suspect that you or your pet has been infected by a diseased animal, contact your physician and veterinarian immediately. For more information about animal diseases, or to report an infected animal, call Animal Services at (949) 724-7092 

Dissolution of Marriage-Divorce

For Dissolution of Marriage (Divorce), contact the Family Law Court, Superior Court of California, Orange County located at Orange County Superior Court, Lamoreaux Justice Center, 341 The City Drive, 7th Floor, Orange, CA  92868.

 

For more information, call the Lamoreaux Justice Center at (714) 935-7236 Once again, the number to contact the Lamoreaux Justice Center is (714) 935-7236,or visit their website at www.occourts.org/family.   



Do I have to live in SFS to rent the hall/park?  What if I work in the City? What if my cousin lives in the City, can she rent it for me?  I am paying for the party; I can’t rent it for my cousin?
Only SFS residents are eligible to rent most city facilities. The Clarke Estate and Heritage Park allow non-residents. Business owners in SFS are extended the courtesy of renting city facilities.  All Business owners would also be extended the courtesy of our resident rate for facility rental and program / class registration. 

Employees of businesses in the City of Santa Fe Springs would be extended the courtesy of registering for city programs / classes at the city’s resident rate.

Do I have to pay to take photos at Heritage Park?
Yes, a permit is required for all photography.  To obtain a permit you must do so through the office staff.  The fee for the permit is a minimum $100 for an hour. Additional time may be purchased depending on the photo schedule that day.

Do I have to reserve a spot for a picnic?

Most picnic venues do not require a reservation nor a fee.  However, each of the city parks hosts a formal pavilion.  You must reserve these formal sites, at a fee, to guarantee availability.

Do I need a fire inspection for my business?
All businesses will eventually be inspected by the fire department.  Please contact the Fire Department Headquarters for more information.  They can be reached at (562) 944-9713. 

Do I need a license or permit to run a business out of my house?
Yes, provided that you can comply with the requirements set forth in Section 155.635 of the City’s Zoning Regulations.  Please note that you will need to get both a Business License and a Home Occupation Permit.  Please contact Cecilia Pasos at (562) 868-0511 x7527 for information relating to a Business License and the Planning Department for information relating to a Home Occupation Permit and/or requirements identified in Section 155.635 of the City’s Zoning Regulations.

Do I need a license to work from home?
You are required to have a license if you operate a business within your residence.  The form is available by fax, email, downloaded from the website or it can be picked up at City Hall. 

Please contact our Business License Clerk for more information at (562) 409-7527.


Downloadable forms

Do I need a permit for a yard/garage sale?
For all yard/garage related information, please contact our Police Services Center at (562) 409-1850.

Do I need a permit to film in the city?
Yes, you are required to obtain a film permit.  Please contact our public relations officer at (562) 868-0511 for more information.

Do I need a permit to have a yard sale?

A permit is required to have a yard sale. The fee for a permit is $14.00.

City Ordinance No. 743 provides the following limitation on Yard Sales:
  1.  A resident shall be allowed a maximum of three yard sales permits in any calendar year.

  2.  Each yard sale shall not exceed three consecutive days.

  3.  Each sale may begin no earlier than 8:00 a.m. and conclude no later than 6:00 p.m.

  4.  One sign, with an area not greater that six (6) square feet, may be posted on the private property where the yard sales occurs. The sign must be removed at the conclusion of the sale each day. No other signs are permitted, including signs of public property.

  5.  The merchandise offered for sale shall be limited to resident’s personal goods. The offering of merchandise acquired for the purpose of resale is prohibited.

Each violation of the ordinance is a misdemeanor punishable by a fine of up to $500 or imprisonment for not more than six months, or both.

Do I need Planning Department approval for the change I am proposing to my commercial/industrial?
In general, any change which may alter the site plan or changes/additions to the exterior of the building will require a review of the site plan, elevations and/or landscape plans by the Planning Department.  This includes, but is not limited to, building additions, changes to existing parking layout, generator or equipment placement on the ground, new structures, façade changes to the building, etc.  Please contact the Planning Department to determine if the changes proposed will require site plan approval and the appropriate process. 

Do I need to schedule an appointment to view your venue for my wedding?
You don’t have to have an appointment to view our venue.  You can come to the park anytime during park hours from 7 a.m. to 9 p.m. Sunday through Saturday except holidays.  Office staff is available to meet with you from 8 a.m. to 5 p.m. on Mondays and till 6 pm Tuesday through Friday. The Park Ranger is available from 5 p.m. to 9 p.m. Monday through Friday or 7 a.m. to 9 p.m. Saturday and Sunday.

If you are ready to go over your wedding in detail, appointments are best with our wedding staff during office hours and evenings by appointment only. Please call (562) 946-6476 or use our Online Service Request system.

Request Information - Heritage Park

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



Do you allow jumpers on the park? Is there an additional fee?

Jumpers are allowed with an approved permit from the Parks and Recreation Services Division.  There is no fee but a refundable deposit is required.

Do you offer fingerprinting services?

The Police Services Center provides fingerprinting services during normal business hours for fingerprint cards only. There is a $22.00 processing fee per applicant for two cards and individuals are encouraged to schedule an appointment prior to visiting.

To schedule an appointment for Livescan fingerprints, contact the Whittier Police Department at (562) 567-9200. Livescan fingerprints are done Monday, Wednesday and Friday from 12 p.m. to 8 p.m. There is a $38.00 processing fee for two fingerprint cards or Livescan and $17 for each additional card. Federal and state agency fees may also apply, depending on the type of prints needed.

Does Human Resources conduct the selection interviews?
Typically, the Human Resources Office is not involved in the final selection interviews. The City’s objective is to hire the best person for the position. The Human Resources Office recruits, screens, and tests applicants based upon requirements for the position in order to create a pool of eligible candidates for consideration. The Hiring Department reviews this pool of eligible candidates, evaluates each candidate’s qualifications for the particular job, and selects the candidate.

Does my dog need a dog license?

All dogs in the City of Santa Fe Springs are required to have a dog license and are required by law to be vaccinated against rabies. The rabies vaccine must be valid through the licensing period which is July 1 – June 30. The license fee is $22 per year for altered dogs and $44 per year for unaltered dogs. The fee for senior citizen, 62 years or older, is $44 for unaltered dogs and $7 for altered dogs.

Does Santa Fe Springs have a Chamber of Commerce?
Yes, they can be reached at  or call (562) 944-1616. 


City of Santa Fe Springs Chamber of Commerce Website

Does the City have a Safe Neighborhood Team?
The City of Santa Fe Springs Safe Neighborhood Team (SNT) Program relies on the efforts of community volunteers.  It is a program for emergency preparedness and neighborhood watch.  It is coordinated by the combined efforts of Block Captains, Area Coordinators, and Assistant Coordinators.  The goal of the program is to prepare residents to be self-contained for 72 hours during an emergency and to assist with crime prevention awareness in the community.  The SNT has been recognized by the State of California Office of Emergency Services and the Federal Emergency Management Agency for its excellence management.

For more information on the SNT Program or to sign-up, please call the Police Services Center at (562) 409-1850.

Does the City have a senior lunch program?

The City provides a Low Cost Senior Nutrition Program which is available to seniors age 60 and older at one location only, Neighborhood Senior Center 9255 Pioneer Blvd.  Come and enjoy lunch and meet new friends in a pleasant and social atmosphere.  A small donation is requested and daily reservations are required.  Lunch is served at 11:30 a.m. Monday through Friday.  For more information please call Neighborhood Center at (562) 692-0261.

Does the City have a program to assist me with home rehabilitation?
The City of Santa Fe Springs offers a Home Rebate Program for all owner occupied residents.  A rebate is a return to you of a portion of the amount you spend on eligible home improvements.

The City also offers a Home Repair Program which provides free labor and materials for low income owner occupied residents. 

For further details regarding these programs, please contact the Department of Planning and Development at 868-0511 ext. 7309.

Does the City of Irvine offer internships?
The City of Irvine offers a number of challenging internship opportunities.

To inquire about the availability of an internship, contact Human Resources at (949) 724-6200, and press 0.

Does the City provide a First Time Homebuyer or other Mortage Assistance Program?
Unfortunately, the City of Santa Fe Springs does not provide a First Time Homebuyer or other Mortgage Assistance Program at this time.  However, the City of Santa Fe Springs does have a Home Rebate and Home Repair Program for owner occupied residents. 

For further details regarding these programs, please contact the Department of Planning and Development at 868-0511, ext. 7309.


Does the City provide notary services?

Yes, notary services are available at three locations: City Hall, Police Services Center and the Neighborhood Center.  Please see the receptionist at each of the facilities and advise her you would like to obtain notary services.

Does the City provide transportation for non-driving seniors?

The City provides transportation services through Transportation
Services for seniors 60 years and older and for disabled adults.

Medical Transportation

Transportation to medical and dental appointments are available for residents 60 years and older and for persons with disabilities.  Reservations are required at least one day in advance by calling (562) 409-7572.  Transportation is provided to the cities of Downey, Norwalk, Pico Rivera, Santa Fe Springs, and Whittier, according to the following schedule:

        Days of Service & Area Covered

          Monday:          Downey, Norwalk, Pico Rivera, Santa Fe Springs

          Tuesday:         Pico Rivera, Santa Fe Springs, Whittier

          Wednesday:     Pico Rivera, Santa Fe Springs, Whittier

          Thursday:        Pico Rivera, Santa Fe Springs, Whittier

          Friday:             Downey, Norwalk, Pico Rivera, Santa Fe Springs


PLEASE SCHEDULE YOUR APPOINTMENTS BETWEEN 9:30 AM & 1:30 PM

Senior Center Route Schedule

Transportation is available to residents, ages 60 years or older, to attend programming and lunch program (NC Senior Center only) at the Betty Wilson and Neighborhood Center Senior Centers.  Transportation services are provided between 8 am and 9:15 am (Pick up) 11:45 am and 12:15 pm (Drop off).  Please call at least one day in advance to request transportation at (562) 409-7572.

Does the owner have to be present at the inspection?

The owner, owner’s agent, or tenant (over the age of 18 years old) may allow the inspector access to enter the said premises.  The owner is legally obligated to give the tenant at least a 24 hour verbal or written notice to enter the premises for inspection.

Does the Police Services Center accept credit cards? 

No, the Police Services Center will only accept cash or checks.

Does the Santa Fe Springs Policing Team offer ride-a-longs? 

Yes, ride-a-longs are scheduled through the Police Services Center.  To schedule a ride along you must come into the Police Service Center to fill out an application. All prospective riders must be checked through criminal databases before acceptance.

Donations
Donations of cash, goods and in-kind services can be made to the City of Irvine directly, or through the City's affiliated non-profit organization, the Irvine Community Alliance Fund.  Donations are tax deductible to the extent permitted by law. For information regarding donations related to public facilities or community services programs and activities, contact the City's Community Services Department at: (949) 724-6600.  For information regarding other donations, contact the City Clerk's office at (949) 724-6205. 

Door to Door Solicitation - Permit Required

Persons or businesses selling goods or requesting donations door to door must obtain a business permit from the Irvine Police Department. Any time somebody comes to your door selling something or requesting donations, ask for identification and their permit. A business permit is necessary to solicit anywhere in the City of Irvine, including streets and public buildings as well as private residences. Should a person be soliciting without a valid permit, they are subject to fines and/or arrest.  Per Irvine Municipal Code section 2-10-902, Solicitators are also prohibited from soliciting before 9 a.m., on Sundays, any national holiday, and after sunset.

To ensure your safety, never pay or donate cash or valuables to a door to door solicitor, whether they appear legitimate or not. If a solicitor does not have a permit or appears fraudulent, contact the Irvine Police Department at (949) 724-7200.



Driver's Licenses and Permits

Driver's Licenses are issued by The State of California, Department of Motor Vehicles.

The Department of Motor Vehicles (DMV) may be contacted at 1-800-777-0133. 

The following local DMV offices serve Irvine and surrounding communities:

  • Costa Mesa:  650 W. 19th St, Costa Mesa, CA  92627
  • Laguna Hills:  23535 Moulton Parkway, Laguna Hills,  CA  92653
  • Santa Ana:  1330 East First Street,  Santa Ana,  CA  92701
  • Westminster:  13700 Hoover Street, Westminster, CA  92683

For more information, visit their website at www.dmv.ca.gov 

 

 



Driving Regulations

Driving Regulations information can be obtained from the State of California, Department of Motor Vehicles.

The Department of Motor Vehicles (DMV) may be contacted at 1-800-777-0133.

The following local DMV offices serve Irvine and surrounding communities:

  • Costa Mesa:  650 W. 19th Street, Costa Mesa,  CA  92627
  • Laguna Hills:  23535 Moulton Parkway,  Laguna Hills,  CA  92653
  • Santa Ana:  1330 East First Street, Santa Ana,  CA  92701
  • Westminster:  13700 Hoover Street, Westminster,  CA  92683

For more information, visit their website at www.dmv.ca.gov

 



Ducks

From late February and into August, Irvine Animal Services receives many phone calls from residents who are concerned about the well being of ducks who have selected, what appears to be, strange locations to nest and raise their young.  Many calls are received regarding a mother duck and ducklings crossing the road, or ducks nesting around a backyard swimming pool.  Some calls are from residents who feel the presence of ducks at a private residence is a nuisance and should be removed.

 

Federal law strictly prohibits interfering with nesting ducks. Irvine Animal Services will not ignore federal law concerning migratory waterfowl.  Heavy fines are levied against anyone who violates the Federal Migratory Waterfowl Act.

                                                                                                                                               

Steps to prevent ducks from nesting in undesirable areas should be taken prior to the arrival of duck mating season.  The following is a list of steps which may be taken to discourage ducks from making a backyard area a nesting site:

  • Cover swimming pools during the nesting season.Allow beach or pool balls to float on the surface of pools, ponds, or fountains.
  • Clear away foliage from around water sources to eliminate a protected nesting area.
  •  Enclose above ground decks with skirting to eliminate a nesting site.

 

In any instance of an injured duck, it is appropriate for Animal Control to be called.   An Officer will respond and appropriate actions will be taken.  Be aware, however, that many times the appropriate response will be to remove only the injured duck and leave the rest alone.  Should a mother duck and ducklings be crossing a busy street, Animal Control should be contacted so both human life and the ducks can be protected.

 

For more information, contact an Irvine Animal Services Officer at (949) 724-7092.  Once again, that number is (949) 724-7092

 

 



Early Childhood Sports Classes
The City of Irvine offers a variety of staff led sports classes for early childhood ages (3-6 years old). These classes offer opportunities for children to experience sports basics in a fun non-competitive atmosphere. Some classes may require parent participation. Classes may include: Saturday Ice Cream Leagues, Fun Time Gymnastics, All Sorts of Sports, Tiny Tigers, Soccer Basics, Half Pint Hoops, Sports and Fitness, Baseball and Basketball Basics, Wide World of Sports n' Games and Soccer Starters. Classes are offered by Community Services staff at the following park sites: Colonel Bill Barber Marine Corps Memorial Park, Deerfield Community Park, Heritage Park Community Center, Northwood Community Park, Turtle Rock Community Park and University Community Park.  For more information about staff led activities at Community Parks please  call (949) 724-6610,  or visit the website at: www.IrvineQuickReg.org

Earthquakes - General Information
An earthquake is the sudden release of energy when pieces of the earth's crust move against on another.  This often occurs along fault lines, which reflect zones of weakness in the earth's crust. Movement along these fault lines is horizontal, vertical, or a combination of both ways. The faults of concern for Irvine include the Inglewood-Newport, the San Andreas, and the San Joaquin Hills faults. Earthquakes can cause buildings and bridges to collapse, down telephone and power lines, and result in fires, explosions, and landslides. Earthquakes can also cause huge ocean waves, called tsunamis, which travel long distances over water until they crash into coastal areas. Earthquakes are measured on the Richter scale, a measurement system that measures the intensity and strength of an earthquake on a scale from 0 to 10.  For more information about earthquakes,  call the Emergency Management Office at (949) 724-7148. 

Easement Approval Process

Easements are frequently required for a variety of reasons, such as access, drainage sidewalks, or street right-of-way.  If your project requires easements to be established, you must complete an application with the Public Works Department and submit it with the application fee.  Two copies of the legal description of the easement area, closure calculations, title reports, and the conditions of approval for your project must be included with the application.  The City will either approve the application or provide you with comments within fifteen working days of receipt of the application.  Upon approval of the easement, the City will have it recorded and return a copy of the recorded document to you.  For more information, please contact the Public Works Department at One Civic Center Plaza, between 7:30 a.m. and 5:30 p.m., Monday through Thursday, and Fridays 8 a.m. to 5 p.m., except on alternate Fridays when City Hall is closed.  If you have any questions, you may contact the City’s Right-of-Way Administrator, Tim Kirkham, at (949) 724-6422.   

 



Electric Energy Safety Tips

Electrical energy is vital to the function of our homes and businesses. By conserving electricity, you not only save on your electric bill but you also save the environment.   There are many steps you can take to make your home more energy efficient. For more information, contact Southern California Edison at 1-800-655-4555 Once again, that number is 1-800-655-4555, or visit their website at  www.sce.com  w w w dot s c e dot com



Electric Service

Southern California Edison is the electrical utility provider for the City of Irvine, offering convenient 24-hour customer service at 1-800-655-4555.

To establish electric service, for questions about your bill, or to report outages, contact Southern California Edison at 1-800-655-4555.   Visit their website at  www.sce.com. 

 



Electrical Permits and Inspections
If you are planning a construction project in the City Of Irvine that involves installing new electrical service equipment, relocating or modifying existing electrical service or connecting fixed appliances or other equipment, contact the City Of Irvine Community Development Department to learn the required and recommended steps for performing electrical work in the City Of Irvine.  In addition to issuing permits, providing regulations, and inspecting work, the department also will provide you with practical assistance in everything from wiring a new building to arranging temporary construction power. You are required to apply for an electrical permit before any electrical work can begin. Please call the Permit Counter at (949) 724-6313 to request a permit.  Electrical permits are based upon the service amperage, number of circuits and type of installations. The cost of an electrical permit is based upon the take off sheet that you will prepare itemizing all proposed fixtures.  Once electrical work has been completed, you can request an inspection from the Community Development Department by calling the Inspection Request line at (949) 724-6501. When requesting an inspection, please give the relevant permit numbers, the date, the place you would like the inspection and the name of the contractor. If the request for inspection is received prior to 2 p.m. you can expect the actual inspection to be performed the following working day.  After the inspection has been completed, the inspector will sign and date the job card that will indicate the date of inspection and whether or not the work passed. If you would like a permit application, inspection or more information about ways the Community Development Department can assist you, visit us at 1 Civic Center Plaza from 8 a.m. to 5 p.m. Monday through Thursday,  and from 8 a.m. to 5 p.m. on alternate Fridays, City Hall is closed on every other Friday, or you may call us at (949) 724-6471. 

Electrical Savings - General

Electrical energy is vital to the function of our homes and businesses. By conserving electricity, you not only save on your electric bill but you also save the environment.   There are many steps you can take to make your home more energy efficient. For more information, contact Southern California Edison at 1-800-655-4555 Once again, that number is 1-800-655-4555, or visit their website at  www.sce.com  w w w dot s c e dot com

 



Emergency Broadcast Stations
The Emergency Broadcast System, known as EBS, is a network of commercial radio and television stations that have agreed to broadcast emergency announcements in case of an emergency or disaster. These announcements keep you aware of the nature and immediacy of the emergency, as well as providing instructions regarding evacuation routes, shelter locations, and the like. The majority of area television and radio stations participate in EBS. Your best sources for emergency information for Irvine is the city's website, ICTV Channel 30, or am  radio station 1640.  For more information about disaster and emergency planning and relief, call the Emergency Management Office at (949) 724-7148. 

Emergency Management Office - General Information

Emergency Management is responsible for the overall preparation, coordination and management of any potential/actual major emergency or disaster within the City of Irvine. The functions of Emergency Management include Planning/Preparation, Training, Education, Mitigation, Response, and Recovery.  The following information will provide a general outline of each of these functions.

Planning/Preparation--Updating the City's Emergency Management Plan, overseeing the maintenance and upkeep of the Emergency Operations Center and the Mobile Command Center, and networking with other local agencies and the Orange County Operational Area.

 

Training--Conducting and scheduling disaster-related training and exercises within the City and in cooperation with other agencies.

 

Education--Providing emergency awareness and disaster preparedness information to the general public, businesses and schools.

 

Mitigation--Overseeing the implementation of the City's Natural Hazard Mitigation Plan.

Response--Activating the Emergency Operations Center during emergencies, acting as liaison with outside agencies, assisting the Emergency Operations Director as needed.

 

Recovery--Assisting in the procurement of needed documentation for State and Federal disaster-related reimbursement, participating in evaluation of the infrastructure, arranging for emotional recovery programs as needed.

For more information about Emergency Management, call (949) 724-7148.



Emergency Planning Checklist

When disaster strikes, you may not have much time to act. Citizens need to prepare to be on their own for the first 72 hours after a disaster.  Emergency preparedness is important to ensure the safety of yourself and your family.

The City of Irvine's Emergency Management Office has identified those disasters which are most common in this area and the ways to prepare for them. For more information, call (949) 724-7148. 

Prepare a checklist as the first step in identifying the information you will need to be prepared.  Post the list where everyone will see it. Explain how to respond and stay safe during an emergency situation. Plan escape routes from your home and set up a meeting place outside. Show responsible family members how to turn off the main water, gas, and electrical switches. Post emergency telephone numbers near telephones. Choose one out-of-state and one local contact for family members to call if separated during a disaster (it is often easier to call out-of-state than within the affected area). Teach children how and when to call these numbers. Assemble disaster supplies kits that includes a battery-powered radio, flashlight, family records and valuables, food, water, and clothing. Take a basic first aid and CPR class. Make arrangements for your pets, as they are not allowed in public shelters. Talk with employers and school officials about their emergency response plans.

 

Additionally, if you are or live with elderly or disabled persons, there may be other considerations. You might wish to register with the Community Services Department for special needs assistance. Create a network of neighbors, relatives, and friends to aid you in an emergency. Discuss with them your needs, and make sure they know how to operate any necessary equipment. If you live in an apartment building, ask the management to mark accessible exits clearly and to make arrangements to help you evacuate the building. Keep extra wheelchair batteries, oxygen, catheters, medication, etc., available. Also, keep a list of the type and serial numbers of medical devices you need.



Employment Applications via Fax
You may fax your employment application to Human Resources at (949) 724-6075 no later than 5 p.m. on the closing date posted for each job opening.  Your original application will then need to be delivered to Irvine City Hall at 1 Civic Center, Irvine.  We strongly encourage you to call Human Resources at (949) 724-6200, and press 0, to verify that your faxed application was received.

Employment Verification
Fax a Request for Verification of Employment along with an Authorization to Release Information form signed by the employee to Human Resources-Payroll at (949) 724-6075, or mail the forms to the City of Irvine, Attention: Payroll, P. O. Box 19575, Irvine, CA  92623-9575.

Energy Conservation Program
The purpose of the City of Irvine Energy Efficiency program is to preserve and enhance the quality of life of the City’s residents for both the present and future.  The City’s website lists a variety of strategies that City residents and businesses can implement to conserve energy and reduce costs both to themselves and to the environment.  For information, click on “About Irvine” along the top, select “Economic Development” and then click on “Energy Efficiency Incentives.”

Energy Efficiency Programs
The City of Irvine, in partnership with The Energy Coalition, Southern California Edison and The Gas Company, offers a variety of energy efficient programs and resources.  For more information contact Marcia Beckett at (949) 724-6380. 

Facility Rental Fees

The City of Irvine utilizes six different categories to determine fees for rental of City facilities.  To determine the fees applicable to you or your organization, please review the Public Facilities Reservation and Fee Policy located on the City's website at: www.cityofirvine.org/depts/cs/facilityresv/policies_n_fees.asp , or contact Facility Reservations at (949) 724-6620.



Facility Reservations

Irvine's Public Facility Reservations Department is located at One Civic Center Plaza, Irvine, on the second floor in the Community Services suite. Operational hours are Monday through Thursday 7:30 a.m. to 5:30 p.m., closed every other Friday. Open Friday hours are 8 a.m. to 5 p.m.  Community centers with various venues for birthday parties, anniversaries, weddings, reunions, social events, school functions, fundraisers, dances, and picnics are available for rental.  Advance reservations are required. For further information, call Facility Reservations at (949) 724-6620, or visit the City website at www.cityofirvine.org/depts/cs/facilityresv/default.asp.   



Fairgrounds/ Orange County Fair & Exposition Center

The annual Orange County Fair, Centennial Farm, The Ranch, Youth Expo and more than 100 events are held throughout the year at The Orange County Fair & Exposition Center.

The Orange County Fair & Exposition Center is located at 88 Fair Drive, Costa Mesa, CA  92626.

For more information, call (714) 708-3247,    or visit their website at  www.ocfair.com 



Families Forward

Families Forward is a 501(c)(3) non-profit corporation based in Irvine.  Since 1984, this agency has helped families in need achieve and maintain self-sufficiency through housing, counseling, education and other support services.

 

Five primary programs support families at any point in their crisis:

  • Homeless Prevention Program
  • Homeless Intervention Program
  • Reach for Success
  • Career Coaching
  • Community Partners Program

Families Forward is located at 9221 Irvine Boulevard, Irvine, CA  92618, near the corner of Irvine Boulevard and Alton Parkway. 

 

For more information, call (949) 552-2727,  Once again, that number is (949) 552-2727,or visit their website at www.families-forward.org w w w dot families dash forward dot org

Farmer's Markets

The Orange County Farm Bureau sponsers a Certified Farmer's Market in Irvine every Saturday from 8 a.m. to 12:00 noon, rain or shine, and it is located at the Irvine Center on the corner of Bridge and Campus.

California Certified farmers' markets are places where genuine farmers sell fruits, nuts and vegetables directly to the public.

For more information, contact the Orange County Farm Bureau at (714) 573-0374,  or visit their  website at www.cfbf.com 



FasTrak/ The Toll Roads

FasTrak is an electronic toll-collection system used on tollways in California that allows drivers to drive through designated "FasTrak Only" lanes without stopping.  The toll is automatically deducted from a prepaid account.  With Transportation Corridor Agencies FasTrak, you can establish a FasTrak account with a credit card, or with cash.

For assistance with FasTrak Toll Violations, The Toll Violations Department may be contacted at (949) 727-4800.

For more information about FasTrak, call The Toll Roads, FasTrak Customer Service at 1-800-378-8725,  Monday through Friday from 9 a.m. to 6 p.m., or visit their website at www.thetollroads.com 



Fax Library

The City of Irvine is proud to offer a unique way to obtain documentation and forms, 24 hours a day, 7 days a week.  Frequently requested documents, including Council and Commission agendas, may be obtained through the City of Irvine Fax Library System.

The number to call the Fax Library is (949) 724-6210.   If you know the document number that you are requesting, simply enter the document number when the Fax Library Voice System instructs you to.  If you do not know the requested document number, call the Fax Library System at (949) 724-6210, and press 2 on the menu to receive a catalog of Fax Documents that are available to you. 

 



Federal Government Representatives

In addition to local government officials, many other officials represent the citizens of The City of Irvine on the federal level. Your current elected federal officials include: President George W. Bush; Vice President Dick Cheney; United States Senators Barbara Boxer and Dianne Feinstein;  and  United States Congressman Christopher Cox, 48th District.

For more information about the Federal Government or to contact one of your representatives, call the U.S. Federal Government Information Line at: 1-800-333-4646,  or call The White House at: (202) 456-1414, or visit the U. S. Federal Government's website at:  www.us.gov.



Fence, Walls and Retaining Walls Permits

Building permits are required for fences and walls over 6 feet high above grade and retaining walls that are over 4 feet in height measured from bottom of footing to the top of wall. Retaining walls that are in any height supporting a surcharge, the backfill behind the wall having upward slope, require a building permit also. The applicant shall submit calculation, structural details together with a site plan showing the set back distances from property line, for those items requiring a building permit. Both Planning and Building and Safety Divisions will review the submitted documents. The licensed engineer shall stamp and sign the top sheet of calculations, and each sheet of structural detail. Refer to Planning Division for Fencing Regulations under ID1332.

 

Any questions related to the building permit submittal and processing, such as permit fees, and how many set of plans are required for submittal, please contact permit counter at (949) 724-6313. To schedule an inspection, after the permit has been issued, call (949) 724-6501 .



Finance Commission

Recognizing the importance of strong economic and financial affairs with regard to the proper functioning of the City, high importance is placed on citizen participation provided through a Finance Commission that has expertise in financial management.  The Finance Commission is comprised of five members who are residents of the City of Irvine and it is charged with acting in an advisory capacity to the City Council in matters pertaining to short- and long-range financial planning and funding for City activities.  The five member Commission reviews the City’s General Fund, Capital Improvement Program, and Special Funds budgets including review of policy and procedures, time frames, format, service deliveries, funding alternatives, and City Council priorities.  The Commission also reviews proposals and makes recommendations regarding new and increased revenue sources; advises Council of the fiscal impacts of franchise agreements and major contracts or revisions to such agreements/contracts; and reviews and makes recommendations regarding City support or opposition to proposed state or federal legislation that impacts City finances.  It is intended that the Finance Commission acts in an advisory capacity only and that it not be vested with final authority in the establishment of priorities or the expenditure of funds.   To be assured of consideration and action at a Finance Commission meeting, matters coming from the public including communications from civic organizations and community associations must be received in writing at least 14 days preceding the Commission meeting.  All outgoing written communications shall be sent out over the signature of the Director of Administrative Services or an officer of the Commission so officially designated.  The Finance Commission meets on the 1st and 3rd Mondays of each month at 6 p.m. in the Council Chambers. 

 

Appointments by City Council
Five members at large are appointed to the Finance Commission by the City Council.  Currently, the following individuals serve on the Commission:

 

Chair Don Dressler

(appointed by Mayor Beth Krom)

 

Vice Chair Charlene Hatakeyama

(appointed by Councilmember Christina Shea)

 

Commissioner Illan Kim

(appointed by Mayor Pro Tem Sukhee Kang)

 

Commissioner David Sparks

(appointed by Councilmember Steven Choi)

 

Commissioner Omar Ezzeldine

(appointed by Councilmember Larry Agran)

 

Additional information about this Commission is available by calling the Finance Commission Secretary at (949) 724-6025.  



Financial Assistance

City of Santa Fe Springs Families needing assistance to prevent eviction or avoid utility shut off may apply for assistance by calling the Neighborhood Center at (562) 692-0261.

Find an Address

For information regarding a specific address in the City of Irvine, please contact the City's Development Assistance Center at (949) 724-6308. 



Find Flood Zone Information for a Parcel

For information regarding a specific address in the City of Irvine, please contact the City's Development Assistance Center at (949) 724-6308. 



Find Zoning Information for a parcel

For information regarding a specific address in the City of Irvine, please contact the City's Development Assistance Center at (949) 724-6308. 



Finding Licensed Child Care in Santa Fe Springs
The Mexican American Opportunity Foundation (MAOF) can provide referrals to licensed child care centers and family child care homes in the City of Santa Fe Springs.  For more information you can visit their website or call them at (323) 890-1555.

Fine Arts Center - ArtBeat Brochure
The ArtBeat is a quarterly publication that contains detailed information and descriptions of upcoming fine arts programs for children, teens, and adults, as well as special event and exhibition information.

Please call the Irvine Fine Arts Center at (949) 724-6880 to receive a copy of the ArtBeat or to be placed on the mailing list.   You can also fax your request to (949) 552-2137.

Fine Arts Center - General Information

The Irvine Fine Arts Center is a multi-use community facility, hosting three fine art galleries, an art center store, photography, jewelry and ceramics studios, and classes for all age groups. Year-round events include exhibition receptions, Family Arts Day, Studio Arts Festival, and Irvine Holiday Faire.

For more detailed information go to www.IrvineFineArts.org. 

Street Address and City
14321 Yale Avenue (at Heritage Park)
Irvine, Ca 92604

Public Information
(949) 724-6880

Hours
Monday - Thursday, 9am to 9pm
Friday-Saturday, 9am to 5pm
Sunday, Closed


Fine Arts Center - Holiday Faire Vendor Information

If you are interested in participating as a vendor at the Irvine Fine Art Center's annual Holiday Faire, please call the vendor hotline at (949) 724-6897. You will hear a recorded message with up-to-date information on the next faire. If you are a new vendor and would like to receive an application packet, please wait until the end of the message and record your name, address, phone number, and the type of media you work in. A packet will be mailed to you if spaces are available, otherwise you will be placed on the mailing list for next year's faire.

Contact Janet Godard at (949) 724-6880 with specific event questions or email at jgodard@ci.irvine.ca.us.


Fine Arts Center - Juried Exhibitions

The Irvine Fine Arts Center, located in Heritage Park at the corner of Walnut and Yale, hosts several juried exhibitions throughout the year. To receive a prospectus for the next juried exhibition, please call the Irvine Fine Arts Center at (949) 724-6880 to be placed on the juried exhibitions mailing list, or fax your request to (949) 552-2137. 

Please click here  for more information.



Fine Arts Center - Juried Exhibitions

The Irvine Fine Arts Center, located in Heritage Park at the corner of Walnut and Yale, hosts several juried exhibitions throughout the year. To receive a prospectus for the next juried exhibition, please call the Irvine Fine Arts Center at (949) 724-6880 to be placed on the juried exhibitions mailing list, or fax your request to (949) 552-2137.


Fine Arts Center - Membership

The Irvine Fine Arts Center offers memberships for individuals, households, students, and seniors. Benefits include discounts on many classes, workshops, and lectures, as well as a 15%-off "members only" discount in the Art Center Store. Members also receive invitations to exhibition receptions, special events, and the exclusive IFAC Appreciation Celebration.

Call the Irvine Fine Arts Center at (949) 724-6880 for more information.


Fine Arts Center - Open Studios

Open Studio is an opportunity for individuals to independently pursue their art projects using the Irvine Fine Art Center's facilities and equipment. The Center offers open studio time to students, and for a fee, to the general public. Ceramics and jewelry studios are available to participants ages 18 and up. The photography darkroom can be used by participants ages 16 and up, but students ages 16 and 17 must have a parent permission slip signed by a parent or legal guardian prior to use. A short quiz must be passed prior to darkroom use. For more information visit IFAC's website at www.IrvineFineArts.org.


Fine Arts Center - Volunteer Opportunities
The Irvine Fine Arts Center has volunteer opportunities for ages 18 and up, available in the Photography Darkroom, and the Ceramics and Jewelry Studios. All potential volunteers must have previous experience and knowledge of studio equipment. For more information, contact studio technicians at (949) 724-6880. 

The Fine Arts Center Youth Program has seasonal volunteer opportunities available, for ages 15 and up. For more information, contact Kristin Warren at (949) 724-6880 or email: kwarren@ci.irvine.ca.us 

Fine Arts Center - Volunteer Opportunities

The Irvine Fine Arts Center has volunteer opportunities, for ages 18 and up, available in the Photography Darkroom, Ceramics, and Jewelry Studios. All potential volunteers must have previous experience and knowledge of studio equipment. For more information, contact studio technicians at (949) 724-6880. 

The Youth Program has seasonal volunteer opportunities available, for ages 15 and up, at the Irvine Fine Arts Center. For more information, contact Kristin Warren at (949) 724-6880 or email at kwarren@ci.irvine.ca.us.


Fingerprinting Program

Fingerprinting services are offered at Irvine Police Department Tuesday through Saturday 9 a.m. to 1 p.m. 

Effective July 1, 2005, the Department of Justice will no longer accept ink fingerprint cards.  The Front Desk will no longer be offering this service. 

Livescan fingerprinting is done by appointment only.  The cost is $10.00 per license plus the cost of DOJ fees.  Please call the Irvine Police Department Business Desk at (949)724-7000 to schedule an appointment. Appointments are typically booked two-weeks in advance.  Please allow sufficient time to schedule your appointment.   



Fire Department - General Information

The City of Irvine contracts for Fire and EMS  services with the Orange County Fire Authority. Contact them at (714) 573-6000, or visit their website at www.ocfa.org



Fire Lane Parking Violations
Parking in designated fire lanes or in front of fire hydrants in the City of Irvine is strictly prohibited. Fire lanes and hydrants are considered part of the fire protection system of any building. They are designed to allow unobstructed fire apparatus access at all times to the building in the event of a fire or a medical emergency. Whenever a fire lane is blocked, the safety of that building and its occupants are in jeopardy. Fire lane curbs are marked red in order to define their limits. If you are found parked in front of a red curb, your car will be ticketed, towed, or both. To report a violation, contact the Irvine Police Department at (949)724-7200.

Fireplace and Stove Permits

A fireplace and stove permit is required to install or construct any kind of fireplace or stove within  The City of Irvine . Once a complete set of plans or the construction is approved by the City of Irvine Building and Safety Division , a permit will be issued for the project. For masonry fireplaces and stoves, a copy of structural plans and calculations shall also be provided.

 

When submitting plans for pre-fab models, the following information shall be provided:      manufacturer, name,  model number,  specifications,  BTU  rating, input BTU rating of all appliances served, approving testing agency, sketch of the existing gas line and length from meter (for gas units).  Additional permits may be  required depending on the nature of the work.

 

Please contact the Building and Safety Permit Counter for more information, and to apply for a fireplace and stove permit at (949) 724-6313.



Fireworks Regulations

Fireworks cannot be sold in the City of Irvine. Per Irvine Municipal Code fireworks offered for sale can be seized and destroyed at the owners expense. Section 4-4-113 of the Irvine Municipal Code is outlined below:

Sec. 4-4-113. Seizure of fireworks.

The Fire Chief or Director of Public Safety shall cause to be seized, taken, or removed at the expense of the owner all stocks of fireworks offered or exposed for sale, and all fireworks stored or held in violation of the City Code. For the purpose of this section, "fireworks" shall be defined in the same manner as defined in section 7802.3 of the Uniform Fire Code, as adopted by the City pursuant to section 5-9-305 of the Code.
(Code 1976, § IV.D-111; Ord. No. 93-5, § 1, 5-25-93)


Fitness Classes

The City of Irvine offers fitness classes throughout the year at various City facilities and also at private facilities in Irvine and other local cities. Classes are open to citizens of all ages and skill levels and are taught by qualified fitness instructors. Group classes are available  for beginner, intermediate, and advanced level participants. Class prices vary and can be found on the City's website. Classes are 45 minutes to 1-1/2  hours long and last  approximately four to six weeks.  A wide variety of classes are offered including cardio, aerobics, Jazzzercise, marathon running, triathlon swimming, karate,and kickboxing. For registration information, contact the City of Irvine, Program Registration, 1 Civic Center Plaza, Irvine, CA 92606 or call (949) 724-6610. To view class schedules, visit the internet at www.IrvineQuickReg.org 



Floods - General Information

Floods are the most common and widespread of all natural hazards. Some floods develop over a period of days, but flash floods can result in raging waters in just a few minutes. Flash floods carry a deadly cargo of rocks, mud, and other debris, and can occur without any visible sign of rainfall. Mudslides are another danger created by flooding. Be aware of flood hazards, especially if you live in a low-lying area, near water, or downstream from a dam. Most areas in Southern California are at risk from the hazards of flooding, especially during El Nino rainstorm events.

For more information about floods and their likelihood in Irvine, call the Emergency Management Office at (949) 724-7148. 



Food Safety

The  U. S. Food and Drug Administration has created the 4 C's of Food Safety:

  • Clean - be sure to wash hands and surfaces often to kill bacteria that can make you sick. Also, clean your produce to combat bacteria too.
  • Cook - be sure to cook meats at the proper temperature
  • Combat Cross-Contamination -  separate raw meats from other foods, use two cutting boards one for meats the other for fruits and vegetables.
  • Chill - keep perishable foods in the refrigerator, keep refrigerator no high than 40 degrees Fahrenheit.

The U. S. Food and Drug Administration is a scientific, regulatory, and public health agency.  To contact the U. S. Food and Drug Administration regarding food safety issues, call 1-888-463-6332,  Once again, the number to call is 1-888-463-6332, or visit their website at  www.fda.gov. 



Food

Needy families and individuals can receive free food items from the Neighborhood Center Food Pantry.  Contact the Neighborhood Center at (562) 692-0261.

For a banner, is a permit required?
Banners are permitted to be displayed with a permit issued by the Planning Department.

If have any questions regarding banners, please call the Planning and Development at (562) 868-0511, ext. 7550 or you may use our Online Service Request system.

Request Information Regarding a Sign or Banner Permit

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



For Families

For Families is a family support program serving, free of charge, anyone who lives or works in Irvine.  Services include assessment, short-term support, problem solving, resource linkage and referrals for on-going assistance. Issues addressed include: individual, couples and family counseling; parenting classes; separation and divorce; adolescent behavior difficulities; stress; depression; substance abuse; new resident assistance; job or housing needs; financial and legal assistance; neighbor disputes; child abuse and domestic violence (including restraining orders).

Confidential consultations are scheduled with individuals and appropriate family members or others involved. Outside referrals are provided as appropriate.

Hours of operation are Monday through Thursday from 9 a.m.to 5 p.m. and alternate Fridays. Evening appointments are available upon request.

For more information, contact FOR Families at (949) 724-6650, or visit their website at  www.irvineforfamilies.org.



Free Transportation

Transportation  Identification Cards 

Transportation identification cards are available to city residents 60 years and older and for persons with disabilities.  The free card entitles patrons to unlimited transportation services as outlined above, free of charge.  The I.D. cards may be obtained at the Neighborhood Center and Betty Wilson Center Monday through Friday from 8:00 a.m. – 5:00 p.m.

Taxi Voucher Program

The City provides a Taxicab Voucher Program that will provide city residents that are 60 years and older and persons with disabilities rides to medical appointments for a minimal cost.  This program is intended to offer our clients and alternative when transportation is not available through the existing Medical Appointment Transportation Program.

Seniors can purchase taxi vouchers coupons for $1 each, which will entitle the holder to $7 value of taxi travel to various medical facilities within the cities of Bellflower, Downey, Lakewood, Norwalk, Pico Rivera, Santa Fe Springs and Whittier.  The coupons may be purchased at City Hall, Neighborhood Center or Betty Wilson Center and are valid for 30 days from date of purchase.  The coupons can be used 7:00 a.m. to 7:00 p.m., Mondays – Fridays.

How to use the Voucher:

  • Present Voucher to the driver upon pickup.
  • Up to 4 people may ride using one voucher coupon.
  • Maximum of two vouchers may be used per one-way trip.
  • Drivers will not give change if meter reading is less than the voucher value.
  • No portion of the voucher can be used for a tip for the driver.

Coupons are good for the meter amount only.  If the trip exceeds the value of one coupon, the difference can be paid by a second coupon, but no more than two coupons may be used for a single trip.

For more information, please call (562) 868-0511 or send us an Online Service Request (click the link below).

Request Information - Dial-A-Ride/Metro Express

If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



Game Schedules - Adult Leagues

 

Schedules for the City of Irvine's adult sports leagues are distributed and posted on the web once available, and updated when necessary throughout the season.  

 

Schedules typically do not change once they are finalized.  In the event of rain-outs or other circumstances that result in schedule changes, City staff notify team managers of the revised game schedule as soon as it is available.  This notification is made either at the field, by phone or by email.  

 

Links are available to the schedules for City leagues at the Irvine Athletics web page at w w w dot Irvine Athletics dot org below:

 

 

Softball League Schedules

 

Basketball League Schedules

 

Soccer League Schedules



Garage/Yard Sale Signs
Garage/yard sale signs should only be posted in your front yard. Signs of any kind are not allowed to be posted, stapled, taped or otherwise attached to any light pole, trees, street sign, or signal light. Signs are also not allowed on vehicles. Signs removed by the City will be destroyed immediately and your privileges for future garage/yard sales may be terminated.

General Municipal Elections

General municipal elections are held in the City of Irvine on the first Tuesday following the first Monday in November of even-numbered years. Other municipal elections or special elections may be called from time to time by the City Council. When possible, the municipal elections are consolidated with the State elections to provide convenience for the voters and to lower costs.

The City Council is made up of a Mayor and four Councilmembers, for a total of five people. These positions are elected by Irvine citizens at large, and elections are held every two years. The offices of Mayor and City Council are non-partisan.

 

The Mayor serves a term of two years, while City Councilmembers each serve a term of four years. The Mayor and City Councilmembers may serve no more than two full consecutive terms. The terms of the Councilmembers are staggered.

 

For more information regarding General municipal elections in the City of Irvine, contact the City Clerk's Office at Irvine City Hall, located at 1 Civic Center Plaza, Irvine CA 92606.  Their number is (949) 724-6205, or visit their website at www.cityofirvine.org/council/elections/default.asp 

 



General Plan

The General Plan is a state-mandated document that represents the long-range vision of the City.   The Irvine General Plan is a comprehensive, long-range statement of Irvine's development and preservation policies.  The Plan is comprehensive because it addresses all geographic areas of the City and its sphere of influence and the relationships between social, financial, environmental and physical characteristics.  To view the City's General Plan click here General Plan. 

 

For more information regarding the City’s General Plan contact Amy Urcis, Associate Planner at (949) 724-6546 or email aurcis@ci.irvine.ca.us   If you would like to obtain a copy of the General Plan call the City’s Records Department at (949) 724-6281.



General Plan Amendment Process

A General Plan Amendment is a development case is specified by the Zoning Ordinance to be initiated by a property owner, the City Council, Planning Commission, or Director of Community Development.  The purpose of a General Plan Amendment is to amend any portion of the City of Irvine General Plan, which is the legal document of goals, policies, and implementing actions regarding long-term development on the City.  The City Council is the final approval body of a General Plan Amendment, with advisory recommendations from the Planning Commission and other commissions as appropriate.  The cost of processing a General Plan Amendment is charged according to the hours spent by staff in checking plans, writing a staff report, preparing an environmental analysis, notifying the public and attending the public hearing.  Total cost varies according to the size of the project and the complexity of the issues. At the City's sole discretion, a planning consultant may process your application.

 

For more information on submitting a General Plan Amendment, see the City of Irvine General Plan Amendment information sheet, which is available on the City’s website or through the Development Assistance Center (DAC) in the Community Development Department.  The DAC can be reached at (949) 724-6308. 

Geographic Policing - General Information

In an effort to continuously improve the quality of service the Irvine community deserves, the Irvine Police Department transitioned to Geographic Policing on May 24, 2003. This change means Irvine has been divided into three geographic areas for policing purposes. These areas were then given names after much discussion, research, input from department members and the community and based on their geographic location. The names selected are “Portola,” “University” and “Crossroads” . Each of the areas are lead by a single Commander supported with a cadre of supervisors, Patrol officers, Traffic officers, Investigators and civilian support staff, all of whom are tasked with working toward preventing community safety issues and quickly and effectively resolving issues as they evolve. 

This change allows for patrol officers, investigators and traffic officers to be assigned to the same geographic area for a “one year” time period. This will make these personnel more familiar with the people that live and work in that area while giving them “ownership” for an entire geographic area. Although the officers may move from area to area within a shift based on the entire city needs they will be held accountable for those issues in their area. A special emphasis will be placed on “Quality of Life” issues that affect each of these communities. These issues generally include traffic, noise and vandalisms. Working on these issues help to reassure our community members that we work and live in one of the safest cities in the nation. These changes strengthen our “partnership” mission and our Values of providing quality of service, integrity, respect and accountability.

The University area of the City of Irvine is bordered by the San Diego Freeway (I-405) on the north, Laguna Canyon Road (I-133) on the east, the San Joaquin Hills Transportation Corridor (SR 73) on the south.  This area includes the communities of Rancho San Joaquin, Turtle Rock, University Park, University Town Center, Quail Hill, Shady canyon and Turtle Ridge. 

The University area also includes the Irvine Business Complex (IBC), which is bordered by the San Diego Creek on the east, Barranca Parkway on the north, The Newport Freeway (I-55) on the west and MacArthur Blvd. on the south.  This area of the city includes both commercial and residential areas. Click the link for additional information on the University Area.

The Crossroads area is the central area of Irvine. It  encompasses the communities of Windwood, Woodbridge, Westpark, Walnut Square, Deerfield, The Ranch, The Colony, College Park, Irvine Groves, Harvard Square, Heritage Park, Greentree, The Willows/Greentree, Smoketree, and California Homes. Click the link for additional information on the Crossroads Area.

The Portola area is basically east of Jeffrey Road and north of the I5 Freeway. It encompasses the communities of Northwood, North Park, Racquet Club, Oak Creek, Orangetree, West Irvine, East Irvine, Old Towne Irvine, Woodbury, Heritage Fields and the Irvine Spectrum. Click here for additional information on the Portola Area.



GIS Data
The City of Irvine has a map library of more than 150 layers, including a parcel based map that includes Coordinate Geometry (COGO) accurate to within a foot. Other information includes general plan designations, city zoning, flood zones, noise contours and more.

We produce customized map sheets with data inside the City of Irvine. 

For information regarding the preparation of customized maps, call (949) 724-6343. 



Golf Lessons
The City of Irvine offers golf lessons throughout the year at the Rancho San Joaquin Golf Learning Center located at 1 Ethel Coplen Way in Irvine. Rancho's lessons are open to citizens of all ages and are taught by qualified golf instructors. Group classes are available for beginner players.  Class prices vary and can be found in the City's website. Adult classes are 1-1/2 hours long and youth classes are one hour; both classes run for four weeks. Lessons focus on learning and polishing the basic skills of the set-up, the full swing, chipping, and putting. Range balls and clubs are provided as needed. For more information, contact the City of Irvine, Program Registration, 1 Civic Center Plaza, Irvine, CA 92606 or call (949) 724-6610. To view class schedules, visit the internet at www.IrvineQuickReg.org 

Graffiti Removal

To report graffiti, please call one of the agencies below depending on where the graffiti is located:

  • For City parks and facilities contact the Graffiti Hotline at 949-724-7196. Graffiti removal is usually completed between the hours of 8am to 4pm and within 48 to 72 hours from initial notification or sighting. Click here for more information on the City of Irvine's Graffiti Abatement Program.
  • For Street traffic signs, signal control cabinets, landscape irrigation control cabinets, any utility boxes, sidewalks and roadways, bike trails, etc., contact public works at 949-724-7600.
  • For County owned property relative to Metro Link train easement, including freeway and highway underpasses that the train goes under/over contact OCTA at 714-920-9578.
  • For flood control channels and basins contact OC Graffiti Hotline at 714-834-3400.
  • For freeway underpasses, outside of overpasses (in freeway view), on-ramps, off-ramps and sound walls, contact Cal-Trans Graffiti Hotline at 949-724-2500.
  • For school property contact IUSD at 949-936-5070 or 949-936-5300.
  • For association property contact your association and/or your village master association (if applicable).
  • For private property and/or private business property, shopping centers etc. please contact the owner.


    • Graffiti Removal

    To report graffiti, please call one of the agencies below depending on where the graffiti is located:

  • For City parks and facilities contact the Graffiti Hotline at 949-724-7196. Graffiti removal is usually completed between the hours of 8am to 4pm and within 48 to 72 hours from initial notification or sighting. Click here for more information on the City of Irvine's Graffiti Abatement Program.
  • For Street traffic signs, signal control cabinets, landscape irrigation control cabinets, any utility boxes, sidewalks and roadways, bike trails, etc., contact public works at 949-724-7600.
  • For County owned property relative to Metro Link train easement, including freeway and highway underpasses that the train goes under/over contact OCTA at 714-920-9578.
  • For flood control channels and basins contact OC Graffiti Hotline at 714-834-3400.
  • For freeway underpasses, outside of overpasses (in freeway view), on-ramps, off-ramps and sound walls, contact Cal-Trans Graffiti Hotline at 949-724-2500.
  • For school property contact IUSD at 949-936-5070 or 949-936-5300.
  • For association property contact your association and/or your village master association (if applicable).
  • For private property and/or private business property, shopping centers etc. please contact the owner.


    • Handgun and Firearm Regulations

    The Discharge of Firearms within the City of Irvine limits is prohibited under Irvine Municipal Code 4-14-103. The municipal code section is detailed below:

    Sec. 4-14-103. Discharge of firearms prohibited; exemptions.

    A.     Prohibition. It shall be unlawful for any person, other than peace officers and members of the armed forces and National Guard acting in their official line of duty, to shoot, fire or discharge, or for any person to cause or permit to be shot, fired or discharged, within the City, any rifle, shotgun, pistol, revolver or firearm, or BB gun, pellet gun and air rifle of any kind, except when it may be necessary to do so in order to protect life or property or to destroy or kill any predatory or dangerous animal.
    B.     Firing ranges exempted. The provisions of section 4-13-103A shall not be deemed nor construed to prohibit the establishment or maintenance of any pistol, rifle, or target range, nor to prohibit the discharge at any target thereon, by any person using such range, of any rifle, shotgun, pistol, revolver or firearm or BB gun, pellet gun and air rifle of any kind in or on such range, provided that such range is so installed, constructed, safeguarded, equipped, maintained, and used so as to adequately prevent any bullet, shot or missile from being projected beyond the confines of such range.
    C.     Hunting clubs exempted. The provisions of section 4-13-103A shall not be deemed nor construed to prohibit the establishment or maintenance of any hunting club, nor to prohibit the discharge, by any member or guest of such club, of any rifle, shotgun, pistol, revolver or firearm or BB gun, pellet gun and air rifle of any kind upon the premises thereof; provided, however, that said premises have first been approved for such use by the Planning Commission, and provided further that the premises shall be so operated and maintained as to adequately prevent any bullet, shot or missile from being projected beyond the confines thereof.
    (Ord. No. 45, §§ 32.011--32.013, 9-26-72; Code 1976, §§ IV.L-103--IV.L-105)


    Harvard Skate Park

    Harvard Skate Park skateboarding facility is located at the corner of Harvard and Walnut, adjacent to the Harvard Community Park building.  The skatepark is operated under the supervision of Irvine's Athletic Services staff.  Its many features include the Pyramid, the Spine, the Bowl, Rails, lights for night skating, picnic tables, restrooms and bleachers for spectators.

     

    PARK HOURS

     

    During the School Year  

    Monday - FridayMonday through Friday 

    2pm - 8pm 2pm to 8pm

    Saturdays

    10am - 9pm 10am to 9pm

    Sundays

    12pm - 8pm   12pm to 8pm 

     

    During the Summer, Winter & Spring Breaks the hours are 

    Monday - SundayMonday through Sunday 

    10am - 9pm 10am to 9pm

     

    Don't miss out... stop by the park today and give it a ride.

     



    Hazardous Materials Incidents - General Information
    From industrial chemicals and toxic waste to household detergents and air fresheners, hazardous materials are part of our everyday lives. Hazardous materials are substances, which because of their chemical, physical, or biological nature, pose a potential risk to life, health, or property if they are handled improperly. Chemical plants are one source of hazardous materials, but there are many others. Service stations store gasoline and diesel fuel, hospitals use a wide range of radioactive and flammable materials, and hazardous materials waste sites process thousands of different materials every day. Accidents involving hazardous materials can happen anytime, and range from a chemical spill on a highway, to groundwater contamination by naturally occurring methane gas, to ingesting a household cleaner at home. Hazardous materials incidents are accidents which affect a large number of people.  While fairly uncommon, these incidents can happen anytime, anywhere. For more information about hazardous materials incidents and their likelihood in Irvine, call the Emergency Management Office at  (949) 724-7148.

    Health Department - General Information

    The County of Orange, Health Care Agency,  performs a variety of public health, medical, behavioral, and regulatory functions that promote and protect the health of the general public.

    To contact the County of Orange, Health Care Agency call (714) 834-4722,   or for more information, visit their website at  www.ochealthinfo.com 



    Heritage Park

    Heritage Park Community Center is located at 14301 Yale on the corner of Yale and Walnut. The Heritage Park Complex includes the Heritage Park Community Center, the William Wollett Jr. Aquatics Center, the Irvine Fine Arts Center, the Youth Programs Office, the Child Resource Center and athletic fields. Amenities available to the public include sand volleyball and racquetball courts, outdoor stage, soccer fields, tennis courts, lighted basketball courts, ball diamonds, three pools, two multi-use buildings, amphitheater, barbecues and picnic tables and a group picnic area. The Community Center houses a large multipurpose room and stage with an attached kitchen, a lounge, an arts and craft room, a band practice room, and a game room. 

    Park hurs are 9 a.m. to 9 p.m.Monday through Saturday and Noon to 6 p.m. on Sunday.  Rooms and some picnic areas may be reserved through our Facility Reservation system by calling (949) 724-6620 or visit www.cityofirvine.org/depts/cs/facilityresv/default.asp.   For more information about staff-led activities at Heritage Community Center call (949) 724-6750 or visit www.cityofirvine.org/depts/cs/classreg/default.asp. 

    For more information regarding William J. Woollett, Jr. Aquatics Complex, located at 4601 Walnut, call (949) 724-6717 or visit www.cityofirvine.org/depts/cs/aquatics/default.asp 

    For more information regarding the Irvine Fine Arts Center, located at 14321 Yale Avenue, call (949) 724-6800 or visit www.cityofirvine.org/depts/cs/finearts/default.asp 

    For more information regarding the Child Resource Center, located at 14341 Yale Avenue, call (949) 724-6721 or visit www.cityofirvine.org/depts/cs/childcare/default.asp 

    For more information regarding Youth Programs call (949) 724-6744, or visit www.cityofirvine.org/depts/cs/youthservices/default.asp 
     

     



    Higher Education

    Students seeking further education after they complete high school have several higher education opportunities both abroad and around the Irvine area.

    Irvine Valley College is a community college located at 5500 Irvine Center Drive, Irvine,  CA 92681.  To contact the college, call  (949) 451-5100, or visit their website at  www.ivc.edu. 

    Concordia University is located at 1530 Concordia West, Irvine, CA 92612.  To contact the University, call  (949) 854-8002, or visit their website at  www.cui.edu.  

    University of California, Irvine, (U.C.I.) may be contacted at (949) 824-5011, or for more information visit their website at www.uci.edu. 



    Hiking

    The City of Irvine's Open Space Section offers a number of guided hikes into the City's 2,137 acre Open Space Preserve - South. These hikes, led by a staff person or trained docent, provide participants with an opportunity to experience nature while learning about plants and animals.  Examples of the guided hikes include: birding programs, geology walks, cardio-hikes, sunset picnic hikes, full-moon hikes, and meditation hikes.  For more information please call (949) 724-6738, or visit our website at www.IrvineOpenSpace.org 



    Historical Landmarks and Sites
    The Irvine Historical Society, which was founded in 1976 to preserve, research, and promote the heritage of the original Irvine Ranch, has actively worked with The Irvine Company, the City of Irvine, and the County of Orange to promote the preservation of historical areas. For more information visit, www.irvineranchhistory.org.

    For more information regarding Historical Landmarks and sites, call (949) 786-4112, or visit The Irvine Historical Museum, which is operated by The Historical Society. 

    The Irvine Historical Museum is adjacent to the Rancho San Joaquin Golf Course Clubhouse, south of the 405 freeway, west of Culver Drive at 5 San Joaquin, Irvine,  CA  92612.    The Irvine Historical Museum is open Sunday and Tuesday from 1 p.m. to 5 p.m. and by appointment.  It is closed on holidays.  The Museum is staffed entirely by volunteers, so prior to visiting the museum, a phone call is encouraged at (949) 786-4112. 

    Home Meals Program for Persons with Disabilities

    The City of Irvine’s Home Meals Program was designed to respond to the needs of Irvine residents by providing home delivered, nutritionally balanced meals to residents who are permanently or temporarily disabled.

    To be eligible, you must be an Irvine resident,  60 years of age or younger, have a physical, cognitive or medical disability that is either permanent or temporary,  must be unable to prepare meals or obtain meals due to a disability and your physician must verify your disability along with your need for the Home Meals Program.

    The cost for meals is $5.50 per day which includes:  breakfast, lunch and dinner.  Meals are delivered between 11:30 a.m. to 1 p.m. Monday through Friday. 

    To obtain more information or to request a Home Meals application, contact Disability Services at (949) 724-6637 or TTY users may call (949) 724-6607. , that number is (949) 724-6637 or for ,T T Y,  users, may call (949) 724-6607



    Home Safety Tips
    Burglary is a serious crime to which we are all vulnerable. It is however one of the most preventable of crimes. A few simple precautions will greatly reduce the possibility that you will become a victim of this crime. Follow these guidelines to help prevent crime in your home: Make your home look occupied at all times. Leave interior lights on when you go out for the night and utilize exterior lighting or motion sensitive outdoor lighting. Lock your outside doors and windows before you leave the house or go to bed. Do not allow daily deliveries, such as mail and newspaper, to accumulate. If you are gone, have a neighbor pick up these items for you and arrange to have your lawn cut in the summer.  You should maintain a detailed description, pictures and the serial numbers of all appliances, tools, radios, televisions, firearms, and other valuables you own. Whenever possible, inscribe or label your valuables with your driver's license number. The Irvine Police Department offers programs that provide crime prevention techniques you may implement to help protect you and your home. Crime Prevention officers can also conduct a security check of your home to make sure it is safe. For more information about home safety programs, or to receive safety brochures at your home, contact the Irvine Police Department, Crime Prevention Unit at (949) 724-7079.

    Home Security Inspection

    What is a Home Security Inspection?

    An Irvine Police Department Crime prevention officer will conduct an on site inspection of your home, evaluating your locks, lighting and landscaping and make any recommendations to better secure your home to reduce your chances of becoming a burglary victim.

     

    How much does it cost?

    This is a free service, and is provided to all Irvine residents at no cost to them what-so-ever.

     

    What are the hours that inspections are conducted?

    We conduct the inspections Tuesdays thru Fridays between the hours of 9 a.m. and 2 p.m.

     

    How long does it take?

    The inspection normally takes about 1/2 hour to 45 minutes, possibly longer if the resident has many questions to be answered.

     

    How do I schedule an inspection?

    You may call the Crime Prevention Bureau at (949) 724-7051 to schedule an appointment. 

     



    Homebound Nursing and Assistance

    The Community Services Outreach Department coordinates nursing, therapy, and assistance to homebound or health impaired citizens who are not able to leave home without assistance or are prescribed a skilled nursing or physical therapy service by their physician.  Some of the many services available include: 

    • Social visitations to homebound residents by staff and volunteers who are also trained to observe and report signs that a citizen may need assistance;
    • Meals on Wheels programs that deliver hot meals 5 days a week at home for a small fee;
    • Protection services through security watches and protective shelters that shield senior citizens from the danger of abuse, neglect, or exploitation;
    • Home health nursing aides who can assist with medication, treatments, baths, grooming care, bed transfer, and other nursing aide duties, as well as handle light housekeeping, shopping, and meal preparation;
    • Physical therapists who can provide physician-directed therapy and care to patients who cannot reach a hospital or medical center

    Fees for these services vary and are determined by income. Medicare, Medicaid, and insurance programs may pay for these services, which recipients and their families can request. For more information, contact the Outreach office located at 20 Lake Road, between 9 a.m. and  4 p.m. Monday through Friday, or at (949) 724-6926. .



    Hood and Duct Permits

     A residential hood and duct permit is required to install a kitchen exhaust hood and duct system  in a residential building within the City of Irvine.  Additional permits may be required depending on the nature of the work.  For information regarding the cost of the permit, call our permit issuance counter at (949) 724-6313.   Additional fees may be required dependent on the scope of the work. Hood and duct systems also require inspection before the system can be used. Inspections may be requested through our automated inspection request line by calling (949) 724-6501, or by calling our inspection desk at (949) 724-6396.  Inspection request information may be found at the City of Irvine website at www.cityofirvine.org/depts/cd/buildingsafety/inspect/default.asp  When calling the Inspection Desk, please provide the relevant permit numbers, the time and date you would like the inspection, where the inspection will occur, and the name of the contractor. Allow a minimum of 1 working day from the time of your request for an inspector to inspect your site. For more information about hood and duct permits, fees and inspections, contact the Building and Safety Division of the Community Development Department located at 1 Civic Center Plaza (corner of Alton Parkway and Harvard Boulevard) , from 7:30 a.m. to 5:30 p.m., Monday through Thursday, and 8 a.m. to 5 p.m. on alternate Fridays, City Hall is closed every other Friday, or call the department at (949) 724-6396.



    Hotel and Restaurant Guide/ SHOP IRVINE

    The Irvine Chamber of Commerce publishes a SHOP IRVINE Guide.  SHOP IRVINE is a local hotel and restaurant guide, as well as a Community Access Guide.

    You can pick up your guide at The Irvine Chamber of Commerce, located at 2485 McCabe Way, Suite 150, Irvine, CA  92614, or contact the Chamber at (949) 660-9112.  The SHOP IRVINE Guide is also available at the Irvine Civic Center, located at 1 Civic Center Plaza in Irvine.

    For more information, to have a hotel and restaurant guide mailed to you, or to include your business in the guide, contact The Irvine Chamber of Commerce or visit their website at www.irvinechamber.com 



    Housing Assistance Programs

    The City of Irvine is committed to providing a wide range of housing opportunities for all income levels.  A variety of housing assistance programs are available to low, very-low and moderate income to obtain income restricted rental units in Irvine as well as ownership opportunities.  The goal of these programs is to insure that all Irvine citizens have safe and affordable housing for their families.  To accomplish this goal, the City requires that all new residential developments provide a percentage of the units as affordable to families earning less than the area median income.  As a result, the City currently has over 3,000 existing affordable rental units for very-low, low and moderate income with more planned for the near future.  In addition, a total of 93 affordable for-sale units were recently approved.  The City also has a First Time Homebuyer Program, which consists of three components: the Down Payment Assistance Program (DAP), the Lease Purchase Program (LPP) and the Mortgage Credit Certificate Program (MCC). 

    To obtain information about affordable housing programs in Irvine, call Amy Urcis, Associate Planner at (949) 724-6546. 

     



    How can I be appointed to a city committee?

    Committee application forms are available either from the City Clerk’s Office or from the City’s website.

    How can I find a good contractor?
    The Planning Department has a list of licensed contractors that have current business licenses in the City.  Please call 562-868-0511 Ext. 7550 to inquire.

    How can I find available properties for sale or lease in Santa Fe Springs?
    To learn more about available sites it is recommended to refer to this link for a list of active real estate brokers in Santa Fe Springs, or you may contact the Santa Fe Springs Chamber of Commerce at www.sfschamber.com or the City Planning and Development Department at (562) 868-0511 x7550.  Also refer to the city’s Economic Development and Redevelopment webpage for related information and resources.

    How can I find out if a Business is licensed in Santa Fe Springs?
    To find out if a business is licensed in Santa Fe Springs, please call the Business License Clerk at (562) 409-7527 or you may send us your question (or request) using our Online Service Request system.

    Find out if a business in Santa Fe Springs has a Business License

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org. 



    How can I find Restaurants or Coffee Shops in Santa Fe Springs?
    You can see or download a list of places to eat or drink in Santa Fe Springs at www.SantaFeSprings.org/Restaurants. The online list also has map links.

    How can I get more information about job placement, job training, or other business assistance resources?
    See the city’s Economic Development and Redevelopment webpage by clicking here for general information. This page also includes links to many job training and business assistance partner organizations. For job placement and job training you may contact our local Worksource Center at www.myjoblink.org. For other business assistance resources you may contact the Los Angeles Economic Development Coroporation at www.laedc.org or the Small Business Development Center at www.smallbizla.org . For job openings for the City of Santa Fe Springs municipal organization, see http://www.santafesprings.org/about/jobs.

    How can I get more information about redevelopment in Santa Fe Springs?
    See the Economic Development and Redevelopment webpage by clicking here. This page also includes links to redevelopment related documents. The California Redevelopment Association is also a good source of information. Or you can contact the Planning and Development Department at (562) 868-0511 x7550. The Community Development Commission ("CDC") acts as the redevelopment agency – to see the CDC agenda click here.

    How can I obtain a restraining order?
    Temporary Restraining Orders can only be issued by Family Court located at  12720 Norwalk Blvd., Norwalk CA 90650.

    How can I obtain a restraining order?
    Temporary Restraining Orders can only be issued by Family Court located at 12720 Norwalk Blvd., Norwalk CA 90650.

    How can I obtain copies of City Council Meeting agendas, minutes, staff reports ordinances, and resolutions?

    City Council agendas and minutes for all meetings are posted on the City’s website.  Staff reports, ordinances, and resolutions can be obtained from the City Clerk’s Office by submitting a written request via letter, email, or in-person.

    How can I report an issue relating to a City Park, Facility or Landscaping?
    Contact us (562) 409-7540 during normal business hours or you can use the Online Service Request system.

    Facilities

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    How can I report child abuse?

    If you suspect child abuse is in progress, call 911. To report less urgent situations, or to make anonymous reports, you may call The Department of Child and Family Services at (800) 540-4000. This number is answered 24 hours a day, seven days a week.

    How can I report elder abuse?

    If you suspect on-going physical or fiduciary abuse of an elder, please call (800) 992-1660. In-progress physical abuse should be reported on 911.

    How can I see a map of the redevelopment project areas in Santa Fe Springs?  
    Click here to view map or go to the general handouts and maps webpage by clicking here.

    How can you tell if you are in an abusive relationship?

    Does the person you love:
    Intimidate you, make you feel isolated or alone?
    Frighten you with his/her temper?
    "Track" all of your time?
    Constantly accuse you of being unfaithful?
    Discourage your relationships with family and friends?
    Prevent you from working or attending group meetings or school?
    Criticize you for little things such as your cooking or appearance?
    Anger easily when drinking alcohol or taking drugs?
    Control all the finances and force you to account in detail for what you spend?
    Humiliate or degrade you in front of others by name-calling, putdowns, or accusations?
    Make frequent threats to withhold money, have an affair, or take away the children?
    Use, or threaten to use, a weapon against you?
    Threaten to hurt you or the children?
    Force you to engage in sex against your will?

    Do you…
    give in because you are afraid of your partner’s reaction?
    apologize to yourself or others for your partner’s behavior when they are treated badly?
    experience a pattern of violence?

    If you answered "yes" to even a few of these questions, it’s time to get out. There are no easy answers, but there are things you can do to protect yourself. The most important step is not ignoring the problem. Call the Police Services Center at (562) 409-1850 to inform Police Services staff that you have been a victim or know someone who is being victimized.

    How close to the property line can I build?
    Setback requirements vary depending on the property’s zoning and type of structure being built.  Contact the Planning Department to verify the zoning regulations and the development standards for your property. You can also view the City’s Zoning Regulations online.

    How do get Utilities Released?
    To obtain utility releases, contact Loretta Keener, Senior Permit Specialist,  at (949) 724-6321. 

    How do I sign up for automatic payment of my water bill?
    We currently have a Direct Debit service which would deduct your payment from your checking account.  We can either fax you the form, mail you the form, or you may walk in to pick up the form.

    Please call us at City Water Services, 562-868-0511 x7333 or may use our Online Service Request system for more information.

    I want to sign up for automatic payment of my water bill.

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I access the City’s Calendar?

    Santa Fe Springs City Calendar

    How do I apply for a vacant position?

    You must submit a completed City of Santa Fe Springs employment application. We accept applications only for positions that are open for recruitment.


    Employment Opportunities

    How do I become a Deputy Inspector?
    To become a Deputy Inspector in the City of Irvine, contact Russ Helmick at (949) 724-6331.   or you may download a form by clicking here.

    How do I contact a building inspector?

    To contact a building inspector between the hours of 7:30 a.m. and 3:30 p.m., contact the Building and Safety Department at (949) 724-6452. 



    How do I contact someone after work hours for water related emergencies?
    If you are not sure who your water provider is, please check
    your water bill which should provide a 24-hour emergency number. 

    If the City of Santa Fe Springs is your water provider, please call (562) 868-0511, whereby you will be directed through the City’s after hours notification procedure.

    How do I file an Employment Application?
    Applications must be filed within the filing deadline in person at City Hall or by mail. Mailed applications must be received by the Human Resources Office before the final filing date. Postmarks will not be accepted.

    Most positions require a completed application form and a supplemental questionnaire, however attaching a resume is encouraged. Please DO NOT write "See Resume" on your application in lieu of completing the job history information.

    How do I find out about bidding for city contracts?
    Please check our RFP and Bid Results web page for more information.


    RFP and Bid Results Page

    How do I find Zoning of my property?
    You can find out the zoning of your property by calling the Planning Department. You can also view the zoning map online.  We still recommend that you call the Planning Department to verify if the information is correct and that no recent zone change has occurred on the property.

    How do I get a copy of a fire/accident report?

    Please contact Fire Headquarters at (562) 944-9713 with the date of the incident and the address where the fire or accident occurred. Provide your name and mailing address and the report will be mailed to you.  There is no charge for the report.

     

    Request a Fire/Accident Report

     

    You may also use the City's Online Service Request system. If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

     



    How do I get my business’ fire extinguisher serviced?
    Check the yellow pages for a fire extinguisher maintenance company to make arrangements for your fire extinguishers to be serviced and establish a schedule for future service.

    How do I get my vehicle out of impound?

    The vehicle can be released only to the registered owner who has a valid California driver's license only. The vehicle must have current registration.

    Regular impound: $166
    30-Day impound: $166
    DUI Impound: $319

    How do I initiate contact for a child or family?
    By simply calling the offices for an appointment, by inquiring with any City office/facility, or by using the City's Online Service Request system.

    Request an appointment with FYIP staff

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I know if a request is handled by the Public Works Department or not?


    Public Works generally handles all water, street, signal, street lighting, facility, park, tree and engineering related concerns.  Sometimes Santa Fe Springs public works departments coordinates with other governmental agencies such as Los Angeles County, other local cities, Southern California Edison, MTA and the State of California.

    How do I know the work is correct?
    The Building Department is responsible for implementation and enforcement of city and state codes related to construction, remodeling, alternation, repair and demolition of buildings and structures located in the city.  A Building Inspector will be signing off on all work done.

    How do I make sure my smoke detector works?
    Make sure to change the battery in your smoke detector once a year.  In the meantime, press the test button on your smoke detector to make sure it is working.  If at any time your smoke detector begins to "chirp" consistently this is a signal that your battery needs replacement.

    How do I obtain a City of Santa Fe Springs employment application?
    Applications are available from our website, by calling the Job Line at (562) 409-7600, or by visiting the City of Santa Fe Springs City Hall in person.

    How do I obtain a copy of a police report? 

    Individuals must be named in the report, or owner of the property involved, to obtain a copy. Police reports are $13 (Identity Theft Reports are free). Please call the Police Services Center at (562) 409-1850 during normal business hours to have the report prepared ahead of time and allow 10 business days. Bring picture identification with you when picking up the report. Reports cannot be faxed. Additionally, some reports are not releasable. Please call the Police Services Center to ascertain if your report is available. 

    Insurance company requests for police reports can be sent through the U.S. Mail. Requests should include: authorization for the report and a check for the cost of the report (made payable to the City of Santa Fe Springs).

    How do I obtain a copy of my Business License?
    To get a copy of your business license, we require a request in writing. There is a $5.00 fee for the duplicate license. The copy can be mailed (no P.O. boxes) or it can be picked up form City Hall. You may also use our Online Service Request system to send us your request.

    Request a Copy of my Business License

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I obtain a Regulatory Business Permit application?
    If you are interested in operating as a Catering Truck, Secondhand Dealer, Taxi Cab Company, or Towing Company, you are required to obtain a Regulatory Business Permit. You may obtain a Regulatory Business Permit application by printing a copy.  You may also pick up an application in person from the Police Services Center located at 11576 Telegraph Road. Santa Fe Springs, CA 90670.

    Please contact the Police Service Center at (562) 409-1850 or use our Online Service Request system to request more information related to application fees.

    Request Information - Regulatory Business Permit

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I obtain a Special Events Permit Application?

    If you are interested in having a Special Event open to the public you are required to obtain a Special Events Permit from the Department of Police Services. You may obtain a Special Event Permit application by printing a copy directly from our website.  You may also pick up an application in person from the Police Services Center located at 11576 Telegraph Road. Santa Fe Springs, CA 90670. 

    Completed applications must be submitted no later than 30 days prior to the event date. Permits will be issued after review and approval from the Director of Police Services.

    Please contact the Police Service Center at (562) 409-1850 to request more information related to application fees.



    How do I obtain an Alcohol Sales Conditional Use Permit application?
    If you are interested in selling, storing, or manufacturing alcoholic beverages you will need to apply for an Alcohol Sales Conditional Use Permit. You may obtain an Alcohol Sales Conditional Use Permit application by printing a copy of the packet directly.  You may also pick up an application packet in person from the Police Services Center located at 11576 Telegraph Road. Santa Fe Springs, CA 90670.

    Permits will be issued after final review and approval from the Planning Commission and City Council respectively. Please contact the Police Service Center at (562) 409-1850 or use our Online Service Request system to request more information related to application fees.

    Request Information - Alcohol Sale Conditional Use Permit

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I obtain an Entertainment Conditional Use Permit Application?

    If you have entertainment at your place of business you are required to obtain an Entertainment Conditional Use Permit. You may obtain an Entertainment Conditional Use Permit application by printing a copy of the packet directly from our website.  You may also pick up an application packet in person from the Police Services Center located at 11576 Telegraph Road. Santa Fe Springs, CA 90670. 

    Permits will be issued after final review and approval from the Planning Commission and City Council respectively. Please contact the Police Service Center at (562) 409-1850 or use our Online Service Request system to request more information related to application fees.

    Request Information - Entertainment Conditional Use Permit

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I obtain information on a particular street address?
    To obtain information on new or proposed tracts or developments please contact the Community Development Assistance Center (DAC) Counter at (949) 724-6308.  For information on an existing property address, contact our GIS department at (949) 724-6342. 

    How do I obtain information on construction truck routes
    To obtain information on authorized construction truck routes, please contact Jim Northcutt, Plans Examiner, at (949) 724-6522. 

    How do I order a Knox-box for my business?
    To obtain a Knox-box, request a Knox-box Authorization/Order Form from the Fire Department.  Mail the form with payment to the Knox Company (details are on the form.)  Once you receive the Knox-box, consult the Fire Department about its placement before installation.  For more information, contact Fire Administration at (562) 944-9713.

    How do I proceed?
    New construction, additions or remodeling require submission of detailed plans and obtaining appropriate permits before construction begins.  Call the Building Department, 562-868-0511 Ext. 7560.

    How do I register my bike?
    You must come into the Police Services Center and report the bicycle make, model, and serial number. This helps police and other officials track your bicycle should it be lost or stolen. When you apply, you will receive a license decal to be placed on your bicycle. Licensing is $5.00, but the bicycle must be in safe working condition to be licensed.

    How do I report a pothole or needed street repair?

    Please call Public Works staff at (562) 868-0511, extension 3601 and provide them the location of the problem. You can also use the City's Online Service Request system to send the request (just click the link below).

    Report A Pothole or Needed Repair

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I report a vegetation fire hazard?
    The Santa Fe Springs Municipal Code prohibits anyone from allowing vegetation to create or promote the existence of a fire hazard.  To report a vegetation fire hazard, please call the Fire Marshal at (562) 944-9713 or use our Online Service Request system.

    Report a Vegetation Fire Hazard

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I report an issue regarding a street light or a traffic signal?
    Please contact our Public Works department at (562) 409-7540 or in the case it is an non-emergency issue, you can use our Online Service Request system (click the link below).

    Report a Street Light Outage

    Traffic Signal Not Working

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I report an issue relating to a City street, sidewalk or sign?
    Contact Public Works at (562) 409-7540 or use our Online Service Request system (click the link below) for non-emergency situations or inquiries.

    Streets, Sidewalks or Signs

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I report annoying or harassing phone calls? 

    Call the Police Services Center at (562) 409-1850. Typically these kinds of reports can be taken over the phone. The Police Department does not have the capability of tracing or trapping phone lines. Those services must be done by the phone company at your request. They will request a police report number.

    How do I report that a traffic sign is broken, missing, or illegible?
    Please contact our Signals Maintenance at the Municipal Services Yard at (562) 868-0511 or in the case it is an non-emergency issue, you can use our Online Service Request system (click the link below).

    Report a Street Light Outage

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I report that a traffic signal is out?
    Please contact our Signals Maintenance at the Municipal Services Yard at (562) 868-0511 or in the case it is an non-emergency issue, you can use our Online Service Request system (click the link below).

    Traffic Signal Not Working

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.


    How do I Request a Building Variance?

    To obtain a Building Variance, please request a Building Variance Form from the Community Development receptionist by calling (949) 724-6471. once again, that number is: (949) 724-6471. The cost of a noise variance is $150.00,  and all other variances are $350.00.

     



    How do I request a fire safety presentation from the Fire Department?

    The Santa Fe Springs Department of Fire-Rescue offers free fire safety and emergency preparedness presentations to seniors and school-aged children.  To request a presentation, please call Fire Administration at (562) 944-9713 or use the City's Online Service Request system.

    Request a Fire Safety Presentation

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I request a Fire Station tour?

    The Santa Fe Springs Department of Fire-Rescue can accommodate up to 20 school-aged children for a tour of Fire Station 1 (Headquarters) located at 11300 Greenstone Avenue, Santa Fe Springs.  To request a Fire Station tour, call Fire Administration at (562) 944-9713 or use can use our Online Service Request system.

    Request a Fire Station Tour

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

     



    How do I request a zoning verification letter?
    To submit a formal request, please mail a letter to the Planning Department along with a check for the current fee.  At minimum, the letter should identify the property address, information being requested, who the letter should be addressed to, and where the letter should be sent.  The current fee is $101.00 (per lot), checks shall be made payable to the City of Santa Fe Springs.  Please note that the turnaround time for a zoning verification letter is typically 10-working days.

    How do I request an extension of my permit?
    To request an extension of your building permit, write a letter to Eric Tolles, Chief Building Official.  Please include your permit or plan check number, project address, and reason for your request.  Submit your letter via U.S. Mail  addressed to: City of Irvine, P. O. BOX 19575 , Irvine CA, 92623-9575.  You may also submit your letter via fax at (949) 724-6402.

    How do I schedule a meeting with a Councilmember?
    Contact the City Clerk to schedule an appointment with Councilmembers.

    You may e-mail the City Clerk, call (562) 868-0511, ext. 7314, or use our Online Service Request system.

    Request a Meeting with a Councilmember 

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How do I schedule a meeting with the City Manager?

    Please contact the City Manager’s Office at (562) 868-0511, ext. 7510.

    How do I set up a tour of City Hall for my classroom or Girl/Boy Scout Troop?
    Tours can be arranged by contacting Julie Herrera, Public Relations Specialist.

    Phone: 562-868-0511 x7538
    E-mail Julie Herrera


    How do I start water service?
    Residential Service:  $75 deposit
    Commercial Service: $150 deposit

    Your deposit amount is required before your water service is started.  You can pay that either with a credit card (everything except American Express) over the phone or you can pay in person.  We will also need your billing information.

    To pay over the phone, please call us at 562-868-0511 x7333 or may contact us through the Online Service Request system.

    I want to start new water service

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    To pay in person, come to City Hall at 11710 Telegraph Road, Monday thru Thursday between 7:30 am - 5:30 pm. 



    How do I submit a public records request?
    Public records requests are handled through the City Clerk’s Office in City Hall (562) 868-0511. The request must be written and submitted via mail, e-mail, or in-person.

    Please direct correspondence to:
    City of Santa Fe Springs
    City Clerk's Office
    11710 E. Telegraph Road
    Santa Fe Springs, CA  90670

    How do I transfer my business to a new owner?
    New forms need to be completed by the new owner.  You can download the application or pick up the forms from City Hall/Finance Department.  If you have any questions, please contact our business license clerk at (562) 868-0511.


    Download Business License Application Form

    How do I contest a Parking Ticket?
    Please contact Police Services Center for more information in regards to your parking ticket.  You can contact them at (562) 409-1850.

    How do I notify someone about gang activity?
    If this is an emergency, please call 911 for immediate assistance.  Otherwise, please contact our Police Services Center at (562) 409-1850.

    How do I schedule inspections?
    Inspections are done 24 hours in advance.  The General Contractor or the owner of the building will call 562-868-0511 Ext. 7560 to schedule inspections.

    How does Human Resources determine if I qualify for a position?

    The Human Resources Office staff and the hiring department review all application materials submitted to determine if you meet the minimum qualifications and special requirements as stated on the job announcement. It is important to include not only paid work experience, but all experiences/certificates which may apply to the job, i.e., volunteer experience, licenses, professional affiliations, classes you have taken, training you have received and any other qualifications. Failure to include all information requested could result in the rejection of your application.

    How early do you open the gates at Lakeview Park and Santa Fe Springs Park?

    Santa Fe Springs Park

    Gates open daily at 8am.

    Lakeview Park

    During the school year the gates open weekdays at 3:00pm. and weekends at 8:00am.  Gates open at 8:00am, 7 days a week, during the Summer.

    How high can a fence be on my property?
    Fence heights vary depending on the property’s zoning.  Contact the Planning Department to verify the height limitations and if any design restrictions apply to your property.

    How long can a vehicle be parked on a public street?

    Vehicles can be parked on a public street for no longer than 72 consecutive hours as long as it is parked legally and has valid registration. If you feel a vehicle has been parked for an extended period of time, you can contact the Police Services Center to have the vehicle posted.  An officer will issue a warning to the vehicle and if the vehicle does not move in 72 hours the vehicle will be cited and/or impounded for violation of the California Vehicle Code Section 22651(K).

    You can call the Police Services Center at (562) 409-1850.



    How long can I leave my trashcans on the street?
    Refuse and recycling containers may not be placed on the curb, parkway, street, alley, or any other area near any residence earlier than 6:00pm on the day preceding regular collection, and may not remain after 6:00am on the day following collection.

    How long can I leave my trashcans on the street?

    Refuse and recycling containers may not be placed on the curb, parkway, street, alley, or any other area near any residence earlier than 6:00pm on the day preceding regular collection, and may not remain after 6:00am on the day following collection.

    How long is my license good for/when does it expire?
    All Licenses are good for one year.
    In-City Businesses are on a Fiscal Year  (July 1 – June 30) Basis.
    Contractors:  Year-to-Date (12 months from month issued)
    All vehicle-related businesses: Expire every December 31st.
    Miscellaneous-Out-Of-City Businesses: Year-to-Date (12 months from month issued)


    How many cars can an individual/household have?

    There is no limit as to how many vehicles an individual may own. However, all vehicles parked on a public street must be moved every 72 hours, must be parked legally, and have valid registration.

    How many people are allowed to live in a residence?
    There are codes that suggest the number of people per square foot of residence size; however, legally there is no set limit.

    How many vehicles are allowed per residence?
    Legally there is no set limit. 

    If you have any other questions about vehicle parking violations, please call the Police Services Department at 409-1850.

    How much do I owe?
    All families have a weekly contract for a fixed weekly amount. Billing is bi-weekly. Fees are not prorated.

    How much does a business license cost?
    The business license fee depends on various criterias such as the type of business you operate, the number of employees, etc...  Please contact our Business License Clerk at (562) 409-7527.

    Please download our business application form at:




    Downloadable Forms

    How much would it cost?
    Permits must be obtained by a licensed contractor or property owner and will vary depending on type and scope of work.  Please contact the Building Department by phone (562) 868-0511, Ext. 7560 or in person between the hours of 7:30 – 4:30.

    How often are jobs available?
    The City opens recruitment for positions as needed. We accept applications only for positions that are open for recruitment. If you are interested in a position that is not open, you may complete a Job Interest Card in person, by phone or online. We keep all Job Interest Cards for up to twelve months. If we recruit for the position listed on your Job Interest Card, we will notify you by mail with the deadline to submit a City application.

    Submit a Job Interest Card

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    How often do you recruit for a particular position?
    There is no set time frame.  Recruitments are initiated depending on individual departmental needs.  If there is a specific position of interest to you and it is not included in our current position openings listed at Employment Opportunities, you may complete an Interest List Request Form and mail it to the City of Irvine, P. O. Box 19575, Irvine, CA  92623-9575.  When the position opens for recruitment, you will be notified.

    How often does the Planning Commission meet?
    The City’s Planning Commission meets on the second and fourth Mondays of every month.  In instances where the Monday falls on a city recognized holiday, Planning Commission meetings are generally held on the following day.

    How to Obtain Copies of Building Plans

    Copies of building plans are available through the Office of Records and Information. Because building plans are copyrighted, the law requires that the City request the permission of the architect or engineer before copies can be made. The process to obtain copies of building plans includes the following steps: 

    1. Call the Office of Records and Information at (949) 724-6281 to make sure the City has the plans you are looking for. once again, that number is (949) 724-6281
    2.  If you are not the owner of the building, a signed letter from the owner is needed to request the release of any architectural plan.
    3. The Office of Records and Information sends a notarized Affidavit of Intent by certified mail to the architect or engineer. (The City charges $10 for each notarized signature, and $4.42 per certified letter.)
    4. By law, we must allow the architects and engineers 30 days to respond to a request for copies of plans. 
    5. Once the releases are received, we will make 11xby17 copies of the requested plans at 10¢ per page.  If full size blueprint copies are needed, arrangements can be made with a bonded reprographic company to make copies at your expense.

    If you have any additional questions, contact the City Clerk's Office of Records and Information at (949) 724-6281.



    How Will I Be Notified About Outages

    As soon as a Stage 3 Emergency is declared, Southern California Edison (SCE) will contact the news media, especially radio and television stations, which are encouraged to broadcast the news immediately. SCE may have as little as 10 minutes after a Stage 3 Emergency is declared before it begins rotating outages. Obviously, that is not enough time to allow individual notifications for the affected customers. Customers can contact SCE at 1-800-611-1911 to find out whether their neighborhood is part of a current controlled outage.   

    For more information about Stage 3 Emergencies and rotating outages, check out the SCE website at www.sce.com.



    I don’t have a driver’s license. Can I still apply for a position?
    Yes. However, many positions require that you provide a valid California Driver’s license by date of appointment. Check the Job Flyer for specific license requirements.

    I have a criminal record. Can I still apply for a position?
    For most positions, having a criminal record does not automatically disqualify you from the selection process.

    I have a question about a parking ticket.
    You can get more information from the Police Services Center at (562) 409-1850 or visit them in person at 11576 Telegraph Road. 

    I have a question on Fire Sprinklers
    To obtain information on fire sprinklers, contact the Orange County Fire Authority at (949) 724-6512. 

    I have a question regarding unpermitted construction.
    All construction, building modifications, alterations or additions requires a building permit. If you suspect that construction work is being conducted, please call the Building Department at (562) 868-0511 or may use our Online Service Request system.

    Note: Reporting a violation can be sent anonymously. No contact information is required to report a violation. If you do choose to give us your name and phone number, that information will not be shared.

    Report a Non-residential Violation

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    I have information about a crime
    If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our Police Services Center at (562) 409-1850.

    I haven’t received my (water, electric, gas) bill this month.
    If you have not recieved your water bill for this month, please contact the City's Water Services at (562) 868-0511 x7333.

    If you have not received your gas bill for this month, please contact the Southern California Gas Company call center at 1-800-427-2200.

    If you have not received your electricity bill for this month, please contact Southern California Edison customer service at 1-800-655-4555.

    I want to give away my dog or cat (for adoption).
    You can contact SEAACA at 562-803-3301 or visit their website.  SEAACA provides Animal Services to the cities of Bell Gardens, Bellflower, Downey, Lakewood, Montebello, Norwalk, Paramount, Pico Rivera, Santa Fe Springs, South El Monte, South Gate and Vernon.

    SEAACA’s Shelter and Animal Wellness Clinic are open to all.

    9777 Seaaca st
    Downey
    CA 90241

    Phone: (562) 803-3301

    View Map

    I want to report a burglary
    If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our Police Services Center at (562) 409-1850.

    I want to report a hate crime
    If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our Police Services Center at (562) 409-1850.

    I want to report an abused pet.
    If you want to report an abused pet, please contact our Police Services Center at (562) 409-1850.

    I want to report drug dealing
    If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our Police Services Center at (562) 409-1850.

    I want to report spousal abuse
    If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our Police Services Center at (562) 409-1850.

    I want to start or join a neighborhood watch
    For more information, please contact our Police Services Center at (562) 409-1850.

    I want to volunteer to work with animals.
    You can contact  SEAACA for more information on volunteering to work with animals.  Click here to get more information or contact them at (562) 803-3301.

    9777 Seaaca Street
    Downey
    CA 90241

    Phone: (562) 803-3301

    View Map

    I work in SFS. Can I register my child for a class?

    The courtesy of a resident rate is only extended to you as an industrial resident.  All family members would be charged the non-resident rate.

    I would like to request a Proclamation or Certificate of Commendation. Who do I talk to?

    Contact the City Clerk to request a Proclamation or Certificate of Commendation. You may e-mail the City Clerk, call (562) 868-0511, ext. 7314, or use our Online Service Request system.

    Request a Proclamation or Certificate of Commendation

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    I would like to view environmental site information.  Who do I contact?

    Environmental site information for properties within the City of Santa Fe Springs is maintained by the Environmental Protection Division at Fire Headquarters.  To request to view and/or make copies of the records, please complete the form Request for Site Information and submit it to the Fire Department via email to fire@santafesprings.org or fax (562) 941-1817.  A copy of the form can be found here or by calling Fire Administration at (562) 944-9713.

    You may also send us your request via our City's Online Service Request system.

    Request Environmental Site Information

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    I want to report a city vehicle driven recklessly.
    Please report any city vehicle driven recklessly to the Police Services Center at (562) 409-1850 or visit them in person at 11576 Telegraph Road.

    11576 Telegraph Road
    Santa Fe Springs
    CA 90670

    View Map

    I’ve lost my citation. What should I do?

    If you need to retrieve information about a citation, such as the citation number, address to send payment, or to check status of a citation that has been paid, you can reach the Santa Fe Springs Parking Administration by calling (800) 273-6488. The Parking Administration phone number is an automated system and should provide you with selections on ways to assist with your particular needs. You will need to give them your first and last name or the license plate number of the vehicle. This will assist them in locating your citation information.

    Personnel at the Police Services Center do not have access to information about parking citations.

    Ice Skating Lessons

    The City of Irvine offers ice skating classes throughout the year at the Disney Ice Arena. The Arena is located at 300 West Lincoln in Anaheim. Lessons are available for Tots, Parent and Child, Youth and Adults and are taught by qualified instructors. All classes are beginner level and last 1/2 hour. Fee includes skate rentals, lesson, free practice on day of class and three additional skating passes to be used during the four-week session. For registration information, contact the City of Irvine, Program Registration, 1 Civic Center Plaza, Irvine, CA 92606 or at (949) 724-6610. To view class schedules and fees, visit the internet at www.IrvineQuickReg.org 



    If I want to apply for more than one position, do I have to file more than one application?
    You must submit a separate City Employment Application for each position. You may apply for as many positions as you wish, as long as the positions are currently open.

    Illegal Dumping
    Illegal dumping has become a bigger problem and it is the victimized property owner’s responsibility to properly dispose of the dumped items – even if it was not their trash. 

    To avoid illegal dumping, provide proper lighting around your building. Installation of video cameras also deters illegal dumping. Don’t allow employees or friends to dispose of trash in your trash bin. Report suspicious activity immediately, even if it’s on your neighbor’s property – you may be next.

    If you have any questions regarding illegal dumping, please call (562) 868-0511 or you may use our Online Service Request system.

    Note: Reporting a violation can be sent anonymously. No contact information is required to report a violation. If you do choose to give us your name and phone number, that information will not be shared. 

    Report a Non-residential Violation

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    Immunizations and Vaccinations

    The County of Orange, Health Care Agency, provides a variety of public health, medical, behavioral, and regulatory functions that promote and protect the health of the general public.

     

    For information regarding Immunizations and Vaccinations, contact the County of Orange, Health Care Agency at (714) 834-8444.  Once again, that number is (714) 834-8444.  For more information, visit their website at www.ochealthinfo.com 



    Impounded Vehicles

    PURPOSE OF HEARING. As a vehicle owner or other person entitled to possession of an impounded vehicle, you have the right to a hearing if you believe your vehicle should not have been impounded. The purpose of the hearing is to determine whether there was probable cause to impound the vehicle, that is, whether the impounding officer was legally authorized to remove your vehicle.

     

    WHEN AND WHERE HEARING WILL BE HELD. The hearing will be held within forty-eight (48) hours of the request, excluding weekends and holidays. The hearing will consist of a meeting with a hearing officer at the City of Irvine Police Department. You may present any witnesses or any other evidence you believe will show that your vehicle should not have been impounded. You must establish that you are the owner of the vehicle or that you have some other right to possession of it.

     

    ATTENDANCE BY IMPOUNDING OFFICER. At the time you request a hearing, you may also request that the police officer who directed the impound appear and answer your questions at the hearing.

     

    CONDUCT OF THE HEARING. If the Hearing Officer determines that your vehicle should not have been impounded, it will be released to you without charge, or you will be repaid after processing by mail for the charges you paid to the Official Police Garage. If the Hearing Officer determines that the vehicle was properly impounded, you must pay the impound and storage charges to the Official Police Garage (if you have not done so already), or the garage will have a lien placed on the vehicle.

     

    HOW TO REQUEST A HEARING. Request must be done within ten (10) business days of the date of mailing of the “Notice of Stored Vehicle”. Failure to request a hearing within ten (10) days of the notice, or failure to attend a scheduled hearing will end your right to a hearing.

    (1)  Complete a Request for Vehicle Impound Hearing Form. Click here to download a form Forms can be obtained on our website, www.irvinepd.org or by calling 949-724-7000. 

    (2) Telephone the Irvine Police Front Desk at (949) 724-7004 during normal business hours.

    (3) Write or appear in person at the Irvine Police Department, One Civic Center Plaza, Irvine, CA 92606-5208.

     

    NOTE: Your right to a hearing within forty-eight (48) hours does not affect your right to seek an immediate release of your vehicle, without waiting for a hearing, by obtaining a written release from the Irvine Police Department and paying the impound and storage charges of the Official Police Garage. In this event, the Hearing Officer will determine whether you are entitled to a refund of the charges.

     

    RESULTS OF HEARING: A written reply will be provided by the Hearing Officer. The time within which to file a judicial challenge of the Hearing Officer’s decision is governed by section 1094.6 of the California Code of Civil Procedure.        

     



    Industrial Zones
    The City of Irvine has two industrial zones, one is called the Spectrum areas of the City, and the other is located in the Irvine Business Complex.  The intent of industrial zones is to provide an area of the City reserved for uses such as manufacturing, warehousing, research and development, and other service industries.  For specific information regarding the uses permitted within each industrial zone, and the other development requirements such as setbacks, building height and minimum site coverage, visit www.municode.com,   select “online library,” choose California, and then select “Irvine Zoning.”   From there, click on the yellow folder next to “Division 3” along the left side of your screen, then click on the yellow folder next to “Section 3-37, and then click on any of the text page icons next to the Section numbers.  This will bring you to the beginning of Chapter 3-37, and you can then scroll down to the commercial zone sections, which are Sections 3-37-19 to 3-37-28.  Note that some industrial uses are also permitted in the multi-use zones and in the medical and science zone.  For more information, consult Sections 3-37-17 and 3-37-29, and 3-37-34.

    Injured or Sick Pets
    If your pet is injured or becomes ill, call your veterinarian or the one nearest to you. Local veterinarians's phone numbers are listed in the yellow pages of the phone book. For cases after your vet's normal hours, an emergency veterinary clinic provides care for sick or injured pets. To contact the emergency clinic, please call the Orange County Emergency Pet Clinic at (949) 261-7979. The clinic is located at 3720 Campus Drive, Suite D in Newport Beach. 

    Installing New Utility Meters

    Replacing or relocating a water, gas, or electric meter requires a permit and must be coordinated with the serving utility. In addition to permit fees, a relocation or replacement meter fee will be charged by the serving utility. For more information contact the Irvine Ranch Water District at (949) 453-5596, the Gas Company at (800) 427-2200, or Southern California Edison at (949) 458-4416.



    Investigative Division

    Our Investigative Team is trained to investigate a wide range of crimes, including crimes against persons, burglary, fraud, identity theft, narcotics violations, juvenile offenses, and a host of others. All of our detectives have been assigned to a geo-policing district, which allows them to become familiar with crime trends specific to their particular district. Click here for more information  on the Investigative Division.

    If you have already filed a police report and need further assistance, please call (949) 724-7160 and ask to speak to the detective handling your case. If you have not filed a police report and need to do so, or need general information, call (949) 724-7000. 



    Irvine - General Information

    The City of Irvine was incorporated on December 28, 1971, under the general laws of the State of California. We operate under a charter law form of government, which was adopted in 1975, meaning we have a City Council-City Manager form of government. The City Manager is appointed by the City Council to function as the chief administrator of the City. City Council sets the policy directions for the City, and the City Manager is charged with implementing those directions. Additionally, the City Manager keeps the Council informed of City operations, prepares the annual budget, oversees special programs, and coordinates the various department activities.

    The City of Irvine is home to more than 171,900 residents who seek to create a safe environment in which to work and live.  

    Irvine is one of the nation's largest planned urban communities and encompasses more than 55 square miles. We contract for fire and medical services with the County of Orange, and have three independent districts: library, educational and utility services. Other government services include: animal control; building and safety regulation and inspection; general administrative services; planning and zoning; police; public facility/capital improvement construction; recreation and cultural programs; refuse collection and recycling; street lighting; street maintenance; landscape maintenance and transportation management.



    Irvine Child Care Committee

    Mission and Purpose
    The primary functions of the Child Care Committee are to serve as a resource and to make recommendations on child care issues to the Community Services Commission and the City Council.

     

    The Child Care Committee works in a cooperative relationship with the support of the Child Care Coordination Office, the Community Services Department, and the Community Development Department to identify child care needs, early care and education concerns, and to promote the availability of quality, affordable child care within the community.

     

    Current subjects being discussed by the Committee include community awareness and education, programming and training for child care providers, and the economic impact the child care industry has on the business sector in the community.

     

    The Child Care Committee is comprised of 14 members: five City Council appointees; two community child care providers; two parents/guardians; and five Agency Representatives.

     

    For further information, please contact the Child Care Coordination Office, One Civic Center Plaza, Irvine at (949) 724-6632 or visit their website at www.Irvinechildcare.org. Once again, that number is (949) 724-6632.



    Irvine Child Care Project

    The Irvine Child Care Project (ICCP) is a joint powers authority between the City of Irvine and the Irvine Unified School District (IUSD).  The ICCP works with non-profit organizations to provide before and after school child care on elementary school sites serving children in kindergarten through sixth grade.  For a listing of ICCP programs, visit us at www.irvinechildcare.org or call (949) 724-6697.



    Irvine Elected Official's Biography

    Mayor Beth Krom was elected as Mayor in 2004.  She was first elected to the Irvine City Council in November 2000 and again in 2002.  After receiving her Bachelor of Science degree in Education from the University of Texas at Austin in 1981, Beth began a career as a teacher of the visually impaired. In addition to her local City Council responsibilities, Beth is a member of the Orange County Great Park Board of Directors, as well as the Orange County Great Park Community/Government Relations Committee and the Environmental Committee for Sustainability/Recycling. Beth also represents Irvine on the Board of the Transportation Corridor Agencies, where she serves as Vice Chair of the San Joaquin Hills Operations and Budget Committee, as well as the Orange County Sanitation District Board and other regional oversight committees.                  

                                                                                                                                                                  

    Council Member Larry Agran graduated Phi Beta Kappa from the University of California at Berkeley in 1966, majoring in both History and Economics. In 1969, he graduated with honors from the Harvard Law School, where he specialized in public interest law.  Mr. Agran has served as Legal Counsel to California State Senate Committee on Health and Welfare. He has taught legislation and public policy at the UCLA School of Law and at UC Irvine’s Graduate School of Management. Mr. Agran served on the Irvine City Council from 1978 to 1990, including six years as Mayor. Mr. Agran now serves on the Orange County Great Park Board of Directors and the Orange County Great Park Environmental Committee for Sustainability/Recycling and the Property Management Committee.

     

    Council Member Dr. Steven Choi was elected to the Irvine City Council for the first time in 2004. Previously, he was elected as a Trustee of the Irvine Unified School District in 1998 and was re-elected in 2002. Dr. Choi earned his Ph.D. in Library and Information Science at the University of Pittsburgh, his Master's degree in Library Science from Louisiana State University, and his BA degree from Kyung Hee University in Seoul, Korea.  He founded and serves as Director of Dr. Choi's Academy and is the owner of Kumon Education Center.  Dr. Choi serves as a Member of the Concordia University President's Advisory Council.  He is eager to hear the voices of Irvine's residents and has formed his "Citizens Advisory Council," which is open to all residents.

     

    Mayor Pro Tem Sukhee Kang was elected to the Irvine City Council in 2004. Born and raised in South Korea, Sukhee and his wife, Joanne, came to the United States in 1977 after graduating from Korean University in Seoul.  Currently, Mr. Kang he is the President of Global Products Network, Inc., an international marketing company that offers high-level service of imports and exports.  Mr. Kang has served as Chairman of the Korean American Coalition Orange County, and as President of the Korean American Scholarship Foundation's Western Region. He was appointed by the Governor to serve on the California Workforce Investment Board.

     

    Council Member Christina Shea was elected to the Irvine City Council in 1992 and, after a four-year term, was elected Mayor in 1996 and re-elected in 1998. After a two-year hiatus from public office, Ms. Shea returned to the Irvine City Council.  Ms. Shea has been named one of Orange County’s "Leaders of the Year” by the Conservative Women’s Leadership Association and featured as one of the “Most Influential Women in Orange County” by Orange County Metro Magazine.  Ms. Shea has served on the El Toro Reuse Planning Authority, the Board of Directors for the Transportation Corridor Agencies, the Orange County Sanitation District, and is a member of the Orange County Great Park Board of Directors and the Orange County Great Park Community/Government Relations Committee.  Ms. Shea is involved in numerous volunteer organizations, including the Board of Directors of the American Cancer Society. She has also served on the Board of Directors for the Irvine Child Care Project, and on the Advisory Board and past Capital Campaign Director for Human Options.

    Irvine Global Village

    The Irvine Global Village Festival is the signature event of the City of Irvine’s Cultural Arts and Activities Program. The Festival was developed with the goal of celebrating the diversity of the Irvine Community. Some of the activities offered include an international shopping marketplace, a food court, colorful exhibits, educational children’s games and crafts, live entertainment and a community partner pavilion. For the latest information about the Irvine Global Village Festival, visit our website at www.irvinefestival.org. For additional information call the CAA Information Line at (949) 724-6606 or send an email to festival@ci.irvine.ca.us.


    Irvine Historical Society and Museum
    The Irvine Historical Society was founded in 1976 to preserve, research, and promote the heritage of the original Irvine Ranch.  The Irvine Historical Museum, which opened in 1980, is operated by the Society.

    The Irvine Historical Museum is open Sunday and Tuesday from 1 p.m. to 5 p.m. and by appointment.  It is closed on holidays.  The Museum is staffed entirely by volunteers, so a phone call to the museum prior to visiting is encouraged.

    The Irvine Historical Museum is adjacent to the Rancho San Joaquin Golf Course clubhouse, south of the 405 freeway, west of Culver Drive at 5 San Joaquin, Irvine, CA  92612. 

    For more information, call (949) 786-4112 or visit www.irvineranchhistory.org.  

    Irvine Lake

    Irvine Lake is a scenic fishing lake nestled at the base of the Cleveland National Forest.  Their address is 4621 Santiago Canyon Road, Silverado, CA  92676.

    For hours, admission fees, boat rentals, facilities, and general information, contact Irvine Lake at (714)649-9111    or visit their website at www.irvinelake.net   



    Irvine Office Hours and Closings

    The City of Irvine is open Monday - Thursday 7:30 a.m. - 5:30 p.m. and Friday 8 a.m - 5 p.m.  City offices are closed on alternate Fridays.

     

    There are 14 government holidays throughout the year on which all city offices will be closed. These holidays are January 17, February 14 & 21, May 30, July 4, September 5, November 11, 24 & 25, December 23, 26 -29. 

     

    For more information or to obtain a copy of Irvine's calendar, stop by the Civic Center at 1 Civic Center Plaza Monday - Thursday 7:30 a.m. - 5:30 p.m. and Friday 8 a.m - 5 p.m., or call (949) 724-6000. 



    Irvine Residents With Disabilities Advisory Board
    The Irvine City Council created the Irvine Residents with Disabilities Advisory Board to advise the Council on all matters pertaining to people with disabilities in Irvine, and their needs as a group. The Irvine Residents with Disabilities Advisory Board meets on the first Tuesday of each month from 6 to 8 p m at the Civic Center, located at One Civic Center Plaza. To request a disability-related accommodation, please call Disability Services at least three business days in advance of the Advisory Board meeting at (949) 724-6637. Hearing impaired callers may call the TTY  line at (949) 724-6607.

    Irvine Residents with Disabilities Advisory Board Speaker's Bureau

    The Irvine Residents with Disabilities Advisory Board offers its Speakers' Bureau to the public. The primary goal of the service is to educate the public about issues that affect, and challenges that face, individuals with disabillities. The Speakers' Bureau is made up of members from the Advisory Board, many of whom have disabilities, or have a family member with a disability. The speakers are FREE and their presentations are tailored to meet your group's interests and needs. Topics of interest may include:

    • Living with a disability-a personal perspective.
    • Disability Etiquette-"How to interact with a person with a disability."
    • The benefits of hiring employees with disabilities.
    • Disability- related services offered through the City of Irvine.

    If you,  your group, or your business is interested in organizing a presentation  from the IRDAB , I R D A B, Speakers' Bureau or require any additional information, call (949) 724-6637. Complete the Request for Speaker form at www.irvinedisabilityservices.org. w w w dot irvine disability services dot org. TTY ,T T Y,  users may call (949) 724-6607. Once again, that number is (949) 724-6637, or if a T T Y,  user, call (949) 724-6607.

     



    Irvine Transportation Analysis Modeling

    The current Irvine Transportation Analysis Model  (ITAM) is used to estimate future traffic conditions, identify future roadway needs, and assess possible circulation system impacts of the City's new development and roadway improvements. 

     

    The Irvine Transportation Analysis Model is designed to meet regional model consistency requirements in accordance with the Sub-Area Modeling Guidelines Manual ("the Guidelines") developed by the Orange County Transportation Authority (OCTA). 



    Irvine Transportation Center

    The City of Irvine, Transit Services Program, implements and maintains the City transit services programs including the Irvine Transportation Center (ITC) and the Bus Shelter and Bus Bench Programs.  The Irvine Transportation Center is located at 15215  Barranca Parkway, Irvine, California  92618 (cross streets:  Barranca Parkway and Ada).  

    The amenities available at the ITC include the following:

    • 24-hour security
    • Parking Management Program
    • Restaurant
    • Bike Lockers
    • Enterprise Rental Car Service
    • Shuttle and Taxi Service
    • Information Kiosks
    • ATM 
    • Newspaper Stands

    For more information, call the Irvine Transportation Center at (949) 724-7777,  or visit the website at www.cityofirvine.org/depts/pw/projdev/transit_services.asp



    Is a permit required for a garage sale?
    A permit is required to conduct a garage/yard sale. Permits may be obtained at the Police Services Center Monday through Friday, from 8 a.m.-8 p.m. Please contact the Police Services Center for additional information at (562) 409-1850

    Is my neighbor allowed to store an inoperative vehicle in their driveway?
    The accumulation and storage of abandoned, wrecked, dismantled or inoperative vehicles or parts thereof on private or public property not including highways is hereby found to create a condition tending to reduce the value of private property, to promote blight and deterioration, to invite plundering, to create fire hazards, to constitute an attractive nuisance creating a hazard to the health and safety of minors, to create a harborage for rodents and insects and to be injurious to the health, safety and general welfare.

    To report an abandoned vehicle on private or public property, contact the Police Services Center at (562) 409-1850.

    Is the Activity Center free?

    The Activity Center is available for all residents and business residents free of charge.

    Is the tree in my front yard a City tree?
    If you are a Santa Fe Springs resident, the easiest way to determine if it is a City tree is that it would be located between the sidewalk and the curb.  If you are a resident without a sidewalk, the tree would be located within four feet of the curb.  If you are a business in an industrial area, the tree again will be located within four feet of the curb.

    If you are not sure, please call (562) 868-0511, extension 3601 and Public Works staff will assist you, or you may use our Online Service Request system.

    Ask A Question Regarding a Tree On/Near My Property

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org. 



    Is there a cost?
    No, the program is a free service of the library.

    Is there playground equipment at Heritage Park?
    There is no equipment and we do not have ball fields.  Heritage Park is a cultural museum and historical park, not a recreation park.  There are, however, many exhibits to visit with your family.

    Is this City Council in their office (City Hall) during the day?

    The City Council does not have set office hours. If you would like to speak to, or request a meeting with, a Councilmember you may contact the City Clerk.

    Is this for rental units only?

    Santa Fe Springs Municipal Code Section 150.095 requires rental units to be inspected annually, excluding owner-occupied dwellings and mobile home parks.

    Jail Information/Ordered Bookings

    The Irvine Police Department's Jail is only a holding facility. Arrestees are either booked into Orange County Jail, Orange County Juvenile Hall, or Cited and Released. Arrestees are not allowed incoming phone calls while in the holding facility but can make outgoing calls according to the established booking procedures. Arrestees are not allowed visitors.

    Persons ordered to be booked by the Court (Court Ordered Booking) or by an Officer (Prior to Appearance Booking) should call the Irvine Police Department at (949) 724-7000 and ask to speak to a Custody Officer. Ordered bookings are generally performed Monday through Friday from 7 a.m. to 8 a.m. The Custody Officer will schedule the appointment. All persons must bring photo identification and any paperwork required when they arrive for their appointment. A fee may apply.



    Job Assistance

    The Neighborhood Center has a listing of job opportunities available to reference. In addition, the Southeast Area Social Services Funding Authority (SASSFA) offers assistance in job searching to adults and youth at the Neighborhood Center.

    For more information, contact the Neighborhood Center at (562) 692-0261 or use our Online Service Request system (click the link below).

    Request Information Regarding Job Assistance

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    John Wayne Airport

    John Wayne Airport, located in the City of Santa Ana, serves the citizens of Irvine, and the surrounding community by supplying local service for commercial aircraft, as well as commuter, cargo, and general aviation aircraft.

    John Wayne Airport is located at 18601 Airport Way, Santa Ana, CA  92707. 

    For more information regarding John Wayne Airport, including: Airline Information; Terminal Information; Parking; Ground Transportation, and Directions, call (949) 252-5200,  or visit their website at  www.ocair.com



    Jury Duty

    Jury Services take place at the Superior Court of California, County of Orange, and may be contacted by mail at Superior Court of California, County of Orange, Jury Services, PO BOX 1970, Santa Ana,  CA  92702-1970

     

    Jury Services may be contacted by phone at (714) 834-4692.

    Once again, that number is (714) 834-4692.

     

    For more information, visit their website at www.occourts.org/home/jury/contact.asp  



    Juvenile Reports
    Released to:

    --  Parents of a juvenile may receive a copy of certain types of reports if their child is the only juvenile identified in the report.

    --  All other requestors must petition the Presiding Judge of the Juvenile Court directly for the release of juvenile records. The Juvenile Court has the exclusive authority to determine whom, and the extent to which juvenile record information may be released.

    Juveniles Loitering

    Juveniles loitering may, or may not, be committing a criminal act. Irvine Municipal code contains several sections that may, or may not, be applicable depending on the situation. Call the Irvine Police Department at (949) 724-7200 to notify police. Please be sure to articulate any of the following circumstances, which may constitute a violation:

    • Loiter, or stand Obstructing sidewalks and/or a highway. I.M.C. section 4-14-105.
    • Minors out after curfew (11 p.m. to 6 a.m.). I.M.C. section 4-14-303A.
    • Parents knowingly allowing their minor children to loiter after curfew are in violation of I.M.C. section 4-14-305A.
    • Disorderly conduct within a City park. I.M.C. section 3-4-122A.



    Kids Klub Child Care Programs

    The Community Services Department offers after school Kids Klub licensed child care at four of its community centers. Kids Klub provides a quality, safe extended day care program on school days for children from 1st to 6th grade from the time they get out of school until 6 p.m. These licensed facilities are staffed by Community Services Leaders. A scholarship program is available for low income families.

     

    During the summer, winter and spring school recesses, Kids Klub day camps and programming are provided at two community centers from 7:30 a.m. to 6 p.m. Monday through Friday for children who have completed Kindergarten through 6th grade. 

     

    Other options for licensed care are available through the City's child care information and referral line at (949) 724-6635. 

     

    Kids Klub details are posted, and registration is available at QuickReg on the City's website at www.cityofirvine.org/depts/cs/classreg/default.asp  Call (949) 724-6610 for additional information. 

     



    Laguna Beach Community Mobile Clinic

    The Laguna Beach Community Mobile Clinic provides the following services:

    • Primary Care
    • Health Screenings
    • Immunizations
    • Walk-In Services
    • Referrals

    The Laguna Beach Community Mobile Clinic comes to the Irvine Civic Center parking lot, located at 1 Civic Center Plaza, Irvine, CA 92606, every 1st and 3rd Tuesday of the Month from 9 a.m. to 12 Noon, and from 1 p.m. to 4 p.m.

     

    For more information, call (949) 494-0761. Once again, that number is (949) 494-0761,  or visit their website at www.lbclinic.org 



    Landslides-General Information

    A landslide is defined as the movement of a mass of rock, debris, or earth down a slope. Factors which can initiate a landslide include rainfall, earthquakes, volcanic activity, changes in groundwater, as well as changes or disturbances in a slope caused by man-made construction activities. Landslides can be rapidly moving or slow moving.  Rapidly moving landslides present the greatest risk to human life, and people living in or traveling through areas prone to rapidy moving landslides are at increased risk of serious injury.  Slow moving landslides can cause significant property damage, but are less likely to result in serious human injuries.

    For further information on landslides, call  the Emergency Management Office at (949) 724-7148.



    Lap Swimming

    The City of Irvine offers daily adult lap swimming at the William Woollett Junior Aquatics Center located at 4601 Walnut, in Heritage Park, and at the Northwood High School Aquatics Center located at 4515 Portola Parkway, at Northwood High School.  

    Lap swimming is offered at Woollett Aquatics Center from 6 a.m. to 9 a.m. and from 11 a.m. to 2 p.m. Monday through Friday.  Northwood Aquatics Center holds lap swimming Monday through Friday from 6 p.m. to 8 p.m.  Lap swim is offered at both pools on Saturdays from 9 a.m. to 1 p.m. and on Sundays from 8 a.m. to 12 noon. 

    Daily admission rates are $4.00 for adults, and $2.00 for seniors over 55. Thirty-visit memberships are $90.00 for adults and $52.50 for seniors over 55. Ninety-visit memberships are $225 for adults and $135 for seniors over 55.  All memberships are non-transferable.  Sorry, no children under the age of 16 will be admitted. 

    Lifeguards are on duty at all times.  For more information about the City of Irvine's public swimming pools or for cancelled dates, please call (949) 724-6717, or visit their website at www.cityofirvine.org/depts/cs/aquatics/lap_swim.asp 



    League Game Standings - Adult

    The standings for the City of Irvine's adult sports leagues are updated several times each season, at a minimum; however, staff typically have them updated and available for participants weekly. 

     

    Links are available to the standings for the City Leagues below:

     

    Softball League Standings

    Basketball League Standings

    Soccer League Standings

     



    League Registration Dates - Adult

    The City of Irvine offers several highly successful sports leagues operated by the City's Athletic Services.  Games are played on award-winning fields and in high school gymnasiums.   See below for a listing of the upcoming leagues and the league registration dates.

    LINK TO:   League Registration Deadlines

     



    Leash Law
    The City of Irvine Leash Law Ordinance requires all dogs to be on a handheld leash, or confined to their owner's property at all times. Also, dogs may not be tied on public property. Besides being the law, this ordinance is a common sense practice to avoid injury, illness, or loss of your dog. Dogs roaming free are in violation of the leash law ordinance and are subject to impoundment by the Irvine Police Department . Owners of dogs running free may receive a citation and/or a fine. To report a dog running loose or for more information about the leash law ordinance, call the Irvine Police Department at (949) 724-7200 or visit their website at www.cityofirvine.org/ipd  

    Legal Aid

    The Legal Aid Society of Orange County & Community Legal Services, provides free, civil legal services to low-income persons and seniors who live in Orange County.

     

    For more information contact The Legal Aid Society of Orange County & Community Services at 901 North Main St., Santa Ana, CA  92701, or call them at 1-800-834-5001, or (714) 571-5200, Once again, the numbers to call are 1-800-834-5001, or (714) 571-5200,or visit their website at www.legal-aid.com.  



    Legal Services
    The Family and Human Services Division offer a Legal Services program where volunteer attorneys provide free consultation. Several volunteer attorneys specialize in a variety of different fields.

    For more information, contact the Neighborhood Center at (562) 692-0261 or you can use our Online Service Request system (click on the link below).

    Request Information Regarding Legal Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    Licensed Child Care Operational Requirements (Centers/Family Child Care Homes)

    Citizens wishing to operate either a licensed child care center or a licensed family child care within the City of Santa Fe Springs must meet strict State and local operational requirements before they can admit children.

    Child Care Centers

    A child care center is usually located in a business district and must first receive a State license to operate a facility for fewer than twenty-four hours a day for the care of children who are not related to the owner, operator, or manager of the facility.  The facility may be operated with or without compensation for such care and with or without stated educational purposes.  Twenty-four hour care may be provided in day care centers on an emergency basis only.  Child care providers are required to meet and adhere to State and local regulations, such as a protective service and criminal records check, TB skin tests on all facility members, and a home study.  Regulations are enforced by the Department of Social Services, Community Care Licensing Division, which is responsible for periodic inspections of all child care facilities.  

    For more information about child care center requirements or to apply for a license for your facility, contact the Department of Social Services Los Angeles East Regional Office located at 1000 Corporate Center Drive, Suite 200B, Monterey Park, CA 91754, or call them at (323) 981-3350. 

    Family Child Care

    A Family Child Care Home must be in the licensee's own home. A Family Child Care Home reflects a home-like environment where non-medical care and supervision is provided for periods of less than 24 hours. There are Small Family Child Care Homes and Large Family Child Care Homes. A small family child care home provides care to no more than 8 children.  A large family child care home provides care to no more than 14 children.  A family child care home must receive a State license before they can admit children.  Licensed family child care providers are required to meet and adhere to State and local regulations, such as a protective service and criminal records check, TB skin tests on all facility members, and a home study.  Regulations are enforced by the Department of Social Services, Community Care Licensing Division, which is responsible for periodic inspections of all child care facilities.  

    For more information about child care center requirements or to apply for a license for your facility, contact the: Department of Social Services, Los Angeles East Regional Office located at 1000 Corporate Center Drive, Suite 200B, Monterey Park, CA 91754, or call them at (323) 981-3350.

    Light Maintenance (Public Parks, Trails, Bridges, Tunnels & Underpasses)

    To report non-emergency lighting or electrical items at City community parks, neighborhood parks, trails, bridges, tunnels and underpasses, call (949) 724-6696..  To report emergency or safety lighting or electrical items on a weekend or after 5 p.m. weekdays, call Public Safety Dispatch at (949) 724-7200.   

     



    Liquor Licenses

    If a business is interested in obtaining a liquor license, those requests, applications and questions need to be directed to the Alcohol, Beverage, and Control (ABC) agency at (714) 558-4101.   For further information, you may also visit www.abc.ca.gov.



    Liquor Licensing Authority

     If a business is interested in obtaining a liquor license, those requests, applications and questions need to be directed to the Alcohol, Beverage, and Control (ABC) agency at (714) 558-4101.    For further information, you may also visit www.abc.ca.gov.

    In addition to contacting ABC, you may also want to contact the Community Development Department at (949) 724-6300.    The Community Development Department will advise you if a Conditional Use Permit (CUP) is needed for the location, which determines whether alcohol sales is permissible or not. 

     



    Local Government Annual Budget

    Business Planning and Budget Services is responsible for producing the City’s Annual budget and the City’s Five-Year Strategic Business Plan. These documents are the "blueprints" used to provide a sound financial framework for all City operations.  

     

    Copies of the Proposed Budget are made available to the general public in May.  At least two public meetings are conducted by the City Council during the month of June for the purpose of discussing the Proposed Budget.  The budget is then adopted by the City Council prior to June 30 at either a regular or special City Council meeting.  Citizens are invited to provide comments at these hearings.  

     

    For more information or to download the annual budget click on the link below.

    www.cityofirvine.org/depts/citymanager/city_budget.asp

     

     

    For more information on the Annual Budget, call (949) 724-6053 Once again, that number is (949) 724-6053.

     



    Local Government Communications
    The City of Irvine believes that communication between a government and its citizens is one of the most vital aspects of an effective community. For that reason, we provide as many forums to you as possible to obtain and disperse information - including ICTV Channel 30, and the city's website where you can get information 24 hours a day 7 days a week  Additionally, Irvine publishes a quarterly newsletter, which contains City Council information, a message from the City Manager, a community calendar, and other useful facts and reminders. Finally, you can always receive information personally by calling the Civic Center directly or stopping by. For more information, call (949) 724-6000. 

    Local Maps and Boundaries
    The City of Irvine has a map library of more than 150 layers, including a parcel based map that includes Coordinate Geometry (COGO) accurate to within a foot. Other information includes general plan designations, city zoning, flood zones, noise contours and more.

    We produce customized map sheets with data inside the City of Irvine. 

    For information regarding the preparation of customized maps, call (949) 724-6343. 



    Locating Utilities Before You Dig
    A permit to excavate will not be valid until a Dig Alert number has been obtained. In addition, 48 hours prior to commencing excavations, Dig Alert must be notified. To obtain a project number or to notify Dig Alert call (800) 422-4133. Other information may be obtained by visiting Dig Alert's website at    www.digalert.org.

    Looking for a Street

    For information regarding streets in Irvine, call (949) 724-6343. 



    Looking for Legal Description of a Parcel

    For information regarding the legal description of a parcel, call (949) 724-6343. 



    Lost and Found Pets
    To report a lost or found animal, contact the Irvine Police Department at (949) 724-7200.  When reporting a stray, provide a description of the animal along with any identification it is wearing. 

    If you find a stray animal and would like to keep it until an owner is located, you will need to report that you have found the animal.  Contact the Irvine Animal Care Center at (949) 724-7740 to report that the animal is a stray, and that you will be holding on to it.  Additionally, you will need to supply a detailed description of the animal to aid in returning it to its owner. Stray animals turned over to the Irvine Animal Services - Field Division will be transported to the Irvine Animal Care Center.  For further details of the holding period and adoption process please contact the Irvine Animal Care Center at (949) 724-7740. 

    Lost/Stolen Property

    If you have lost property in the City of Irvine, you may contact the Property Department at (949) 724-7095 or (949) 724-7096, to see if the property has been turned in.  You will need to give a complete description of the property and the approximate time that you lost it. 

     

    If you have had property stolen in the City of Irvine, and you made a police report, you may contact the investigator assigned to your case for the status.  If you have not made a police report, you may call (949) 724-7000 for the procedure for filing a police report. 

     

    If you have received a letter from the Property Department advising that they have your property and it is ready for release, you may pick up your property between 8:30 a.m. through 4 p.m.Monday through Friday with the exception of holidays.

     



    Loud and Barking Dogs
    Barking dogs and other loud or bothersome animals bring frequent complaints to the Irvine Police Department, particularly in warm weather when windows are open. Not only is it extremely inconsiderate to allow dogs to bark excessively or continuously, but it is also against the Irvine City Ordinance. Owners of barking dogs may be in violation of the City of Irvine Noise Nuisance ordinance. Violators are punishable by law. Animal Service- Field Division investigates all complaints of barking dogs reported in the City of Irvine jurisdiction. To file an initial complaint contact Irvine Police Dispatch with the exact address of the barking dog and be prepared to supply as much detail as possible regarding the nuisance.  For more information call (949) 724-7092

    Low Cost Medical Services

    Presbyterian Intercommunity Hospital in partnership with the City of Santa Fe Springs offers free and low cost services to individuals who do not have insurance.  The Santa Fe Springs Family Health Center is located at 9251 Pioneer Blvd. (next door to the Neighborhood Center). For further information call (562) 695-0292.

    Mail-In Permits

    The City of Irvine offers a mail-in permit program that applies to residential work of a limited nature:  replacement or installation of dishwashers and water heaters;  minor plumbing and mechanical projects;  and re-roof projects.

    Mail-in permits are available to contractors who have an active Contractors' License and Home Improvement Certificate (HIC) with the Contractor's State License Board, and contractors must have an active City of Irvine Business License.  Homeowners performing their own improvements are also eligible.

    Permits can be obtained by mail if mail-in permit submittal requirements are met. 

    Please contact the Permit Processing Center for more information at (949) 724-6313, or visit the City's website at www.cityofirvine.org/depts/cd/buildingsafety/permit_processing_center.asp

     



    Manufactured Home Permits

    Erection of manufactured homes requires a permit from the City of Irvine Building and Safety division. Approval by the State of California Department of Housing and Community Development is required for manufactured homes. Structural calculations for the attachment of the manufactured home to the foundation will be required. Planning Department requirements shall also have to be satisfied. For more information, please contact the Building and Safety Permit Counter at (949) 724-6313. 



    Maps for Irvine
    To obtain information on maps for the City of Irvine, contact the City's GIS Department at (949) 724-6342. 

    Marriage License

    A marriage license is a public record of a legally recognized marriage between two citizens.  Any citizens who plan to get married in the City of Irvine, or who are residents of the County of Orange, and plan to marry within this state, can apply for a marriage license through the Orange County Clerk-Recorder.

     

    For information, or to apply for a marriage license, call (714) 834-3005.  or visit their website at www.ocgov.com/recorder/MarLicen.htm



    Mayor-City Council Information

    The City of Irvine is a Charter City governed as a Council/Manager form of government. 

     

    In the Council/Manager form of government, the City Council, as the elected body, adopts legislation, sets policy, adjudicates issues and establishes the budget of the City. The City Manager is charged with the duty of implementing City Council policy and laws as the administrative head of the government.

     

    For more information or to contact the Mayor or a City Council Member, call (949) 724-6233.  Once again, that number is (949) 724-6233. or visit the city's website at www.cityofirvine.org/council/default.asp 

     

     



    Meals on Wheels

    Meals on Wheels is a home-delivered hot meal service for elderly and disabled citizens who are unable to cook for themselves.  The delivery times and costs will vary. For information please contact Meals on Wheels at: (949) 786-6870.



    Meals on Wheels
    Meals on Wheels provide nutritious meals for residents who are frail or homebound whether it is a temporary or permanent need.  Meals are delivered by friendly SASSFA employees five days a week, Monday through Friday.  Each delivery consists of a hot meal eaten at noon and a cold supper for the evening meal.  The fee is minimal and the service is available to anyone who needs it, regardless of income.  For more information on home delivered meal please contact SASSFA (Southeast Area Social Services Funding Authority) at (562) 946-2237.

    Mechanical Permits and Inspections
    A residential mechanical permit is required to add, replace, repair or alter air conditioning, heating or ventilation equipment, as well as related work such as minor modifications of gas piping, electrical work, etc., before any work can begin. Mechanical permits are based upon valuation of work for mechanical systems or equipment. For information regarding the cost of a mechanical permit call the permit issuance counter at (949) 724-6313.  Additional costs may be required dependent on the nature of the work. Additional costs apply if the project is establishing new electrical or gas service or adding to existing service. Once mechanical work has been completed, you can request an inspection.  An inspection is included in the cost of the permit and is mandatory before a Certificate of Occupancy can be issued. Inspections may be requested through our automated inspection request line by calling: (949) 724-6501, or by calling our inspection desk at (949) 724-6396.  Inspection request information may be found at the City of Irvine web site at www.cityofirvine.org/depts/cd/buildingsafety/inspect/default.asp   When requesting an inspection, please give relevant permit numbers, the time, date, the place you would like the inspection and the name of the contractor. Allow a minimum of one workday from the time of your request for a mechanical inspector to visit your site. After the inspection has been completed, a sticker will be left in a central location on the premises that indicate the date of inspection and whether or not the work passed. If you would like a permit application, inspection or more information about ways the Department can assist you, visit them  at 1 Civic Center Plaza (corner of Alton Parkway and Harvard Boulevard), from 7:30 a.m. to 5:30 p.m., Monday through Thursday, and 8 a.m. to 5 p.m. on alternate Fridays, City Hall is closed every other Friday, or call the department at (949) 724-6396.

    Medicare and Medicaid Programs
    Medicare and Medicaid are joint federal and state programs that help to provide medical care for eligible senior, disabled, or needful citizens. Medical assistance eligibility is based mainly on eligibility for Social Security. These programs help pay charges for hospitalization, stays in skilled nursing facilities, physicians' charges, and some associated health costs. There are limitations on the length of stay and type of care. For more information about  Medicare or Medicaid, please call 1-800-633-4227, or visit their website at www.medicare.gov 

    Megan's Law
    In 1994, seven year old Megan Kanka was tricked into Jesse Timmendequas' house in Hamilton Township, New Jersey. Jesse Timmendequas, the neighbor, was a convicted sex offender with two prior convictions for sexual abuse of a child, but no one in the neighborhood knew that. Once Megan was inside, Timmendequas raped and murdered her. Eventually, Timmendequas was convicted for the murder of Megan Kanka.

    Following the death of Megan a grass roots movement led to the removal of the prohibition of law enforcement notifying the public of the presence of serious and high-risk sex offenders living in their community. On May 17, 1996, President Clinton signed the Federal "Megan's Law". This law permitted law enforcement to release relevant information to protect the public from sexually violent offenders.

    For the past fifty plus years California has maintained a record of those individuals convicted of sexually related crimes. In 1995 California instituted the Child Molester Identification Line, which was expanded in 1996 with the passage of California's Megan's Law. This law, allows for the first time, public access to information on serious and high-risk sex offenders.

    In California sexual offenders are classified by the Department of Justice into one of three sexual offender categories, High Risk, Serious, or Other. The criteria for each of the categories is defined in the California Penal Code.

    In summation, a High-Risk registrant is a Serious sex offender who has been convicted of a combination of offenses including a violent sex offense and other crimes. High-Risk status must be determined and verified by the Department of Justice. Generally, these "High-Risk" sex registrants pose a greater threat of re-offending based on their prior criminal acts.

    A Serious Sex Offender is required to register with law enforcement if they have been convicted of:

    • Assault with intent to commit specified sex offenses
    • Rape
    • Sodomy
    • Lewd and lascivious conduct with a child or dependent adult
    • Oral copulation
    • Continuous sexual abuse of a child
    • Foreign object penetration
    • Child molestation
    • Kidnapping with intent to commit specified sex offenses
    • Felony sexual battery
    • Felony enticement of a child for purposes of prostitution
    • Abduction of a child for purposes of prostitution

    The Other sexual offender category consist of persons convicted of possession of pornography, spousal rape, indecent exposure, or misdemeanor sexual battery - OR - juveniles adjudicated in juvenile court. Persons falling within the Other category are NOT subject to public disclosure.

     

    For a complete list of all crimes which require registration go to the California Department Justice page at http://caag.state.ca.us/registration/soffenses.htm h t t p semi colon forward slash forward slash c a a g dot state dot ca dot us forward slash registration forward slash s offenses

     

    The law is not intended to punish the offender and specifically prohibits using the information to harass or commit any crime against the offender. It recognizes that public safety is best served when registered sex offenders are not concealing their location.

     

    Memorial Recognition Program

    The City has developed a process for individuals to recognize deceased family members and friends through the Park Improvements Memorial Program.  The policy establishes procedures for the planting and dedication of trees in City parks, rosebushes at the Memorial Rose Garden at Colonel Bill Barber Marine Corps Memorial Park, and opportunities to donate benches, fountains, or related park equipment.

     

    For more detailed information on the donation process or to obtain a copy of the policy, call (949) 724-6685. 

     



    Missing Persons and Runaways Reports
    If you suspect that someone you know is either missing or has run away, you can file a missing persons report with the Irvine Police Department.  You do not have to wait 24 hours, you may make the report at any time following the person's disappearance.  An officer will gather pertinent facts about the missing person, such as where and when they were last seen and who they were with. It is always helpful if you can provide physical descriptions, facial features, clothing when they disappeared, and ages of the people involved. If a vehicle is involved, a physical description as well as the color, model, year, and license plate number are very helpful. Any detail you can remember will greatly assist police in the apprehension of criminals. After you file your report, be as patient as possible while the department investigates your report. Be assured that officers make every effort to quickly and comprehensively follow up each situation. For more information, or to file a missing persons report, contact the Irvine Police Department at (949) 724-7200.

    Mitigation
    One of the most effective means of protection against disaster is to take steps to reduce, or mitigate, the impact of disaster. Mitigation is the cornerstone of Emergency Management.  It's the ongoing effort to lessen the impact disasters have on people's lives and property through damage prevention and insurance.  Engineering buildings and infrastructure to withstand earthquakes, and creating and enforcing building codes to protect against natural disasters are examples of mitigation.  The City of Irvine has a Natural Hazard Mitigation Plan that addresses a variety of ways to lessen the impact of disasters locally.  Citizens can also take mitigation steps of their own, such as installing smoke detectors, securing bookcases and water heaters, and safely storing flammables.  For more information on the City of Irvine's Natural Hazard Mitigation Plan, or for other ideas on how you can mitigate for disasters, please call the Emergency Management Office at (949) 724-7148. 

    Mobile Car Wash and Detailing
    Mobile car washing and detailing is a great benefit to all of us, especially if the detailer uses a water-less system. However, mobile car washers and detailers are required to obtain and carry a business license with the City of Santa Fe Springs. They are also required to use a pool system and/or a containment process to prevent water or soap from entering the storm drain. 

    If you are approached by a mobile car washer/detailer, please ask to see a City business license and I.D. We recommend you make copies of these items before handing over your car keys.

    Mosquito Control
    Mosquitoes are often a nuisance to citizens in Irvine and Orange County, especially when weather grows very hot and humid. More than a mere nuisance, though, mosquitoes can create danger because of the diseases they often carry. The Orange County Vector Control District takes steps to control the mosquito population in both immature larval and adult stages with elimination techniques in all neighborhoods in the community. Citizens are asked to assist in this control by properly disposing potential water holding containers such as old tires, cans, and bottles. Avoid standing water in boat and swimming pool covers as well as toys such as wagons. Water in bird baths, ornamental pools, flower pots, and children's wading pools should be changed at least once a week. For more information, or to report a serious biting mosquito problem, contact the Orange County Vector Control District, which is located at 13001 Garden Grove Blvd., Garden Grove, CA  92843, or call them at (714) 971-2421.  For more information, visit their website at www.ocvcd.org.  

    Mother's Morning Program
    Through interesting guest speakers and stimulating group discussions, the Mother's Morning program can help mothers learn how to become more effective parents, enrich family and marital relationships, and grow as individuals.  Meetings are held at Turtle Rock Community Park, 1 Sunnyhill Drive, in Irvine on alternating Mondays from 9:15 a.m. to 11 a.m.  (Lectures will begin at 9:30 a.m.)  The fee is five dollars per session for Irvine residents and seven dollars per session for non-residents.  Visit the City of Irvine Web site at  for more information or call (949)724-8188. 

    Mountain Bike Rides

    The City of Irvine's Open Space Section offers guided mountain bike rides into the City's 2,137 acre Open Space Preserve - South. These rides, led by a staff person or trained docent, provide participants with an opportunity to enjoy the Open Space Preserve while experiencing a moderate to advanced ride of approximately eleven miles.  Participants must wear a helmet and possess above-average mountain biking skills.  Rides are recommended for ages 16 plus.  For more information please call (949) 724-6738,  or visit our website at www.IrvineOpenSpace.org 



    Moving Violations

    Police Officers of the Irvine Police Department issues tickets for moving violations within the City of Irvine. Tickets will not be marked with the amount of the fine as this is determined by the court based on the violation and the violators driving record. Most moving violations are payable without a court appearance. The court should send a “courtesy notice” with the amount of the fine, if you choose to pay the fine prior to your hearing date. Note that payment of the fine is an admittance of guilt in the offense and cannot be appealed.

    If the violation on your citation can not be handled via the mail or if you wish to contest the citation, you must appear in court for an arraignment on or before the date, time, and court specified on the citation. Failure to appear in court may result in issuance of a bench warrant for your arrest.

     

    For more information about moving violations, contact the Harbor Justice Center, located at 4601 Jamboree Rd. Newport Beach, California, between 8:30 a.m. and 4:30 p.m., Monday through Friday, or call them at (949) 476-4699. 

     



    MUDD LINE Rainy Day Field Closures

    The City of Irvine's  "MUDD LINE" is a recorded phone message detailing the athletic fields that are open and closed due to rainy day weather.  The MUDD LINE also addresses closures to the Central Bark Dog Park.   Call the MUDD LINE  at (949) 724-6833 for an up-to-date account of the field conditions. 

    Fields may be closed for additional days following rain dependent on the condition of the fields.  On weekdays, the MUDD LINE may be updated as late as 3 p.m. to allow for drying time and time for staff to work on the fields.  Due to the early morning activities on weekends, staff will make evaluations of the fields early and will update the recording by 7:30 a.m.  Staff will make every effort to open fields when safe and appropriate for use. 



    My child attends a school in the Little Lake City School District.  His/her school is not in the City of Santa Fe Springs.  Can we still get the resident rate?
    Unfortunately, the school and or/your residence must have a City of Santa Fe Springs address to qualify for the resident rate.

    My neighbor's rear yard is a disaster area. What can be done?
    A notice cannot be sent without first inspecting the property. If the violations cannot be seen from the public right of way, the property owner/occupant must give us consent to enter their property to conduct an inspection. 

    A complaint can be filed by calling our office at (562) 868-0511 ext. 7550 or by using our Online Service Request system.

    Be sure to provide the direct address of the property, and the specific violations that exist at the property. Complaints are investigated in the order they are received. Complaints posing an immediate health or safety hazard will take priority over general maintenance complaints.

    Note: Reporting a violation can be sent anonymously. No contact information is required to report a violation. If you do choose to give us your name and phone number, that information will not be shared.

    Report a Residential Violation

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    My signs were removed by the city, how can I get them back?
    Signs may be returned if they are picked-up within a week. A fine will be accessed for each sign, flag and/or display. Signs not recovered within a week will be destroyed. The City is not responsible for any damages caused to any sign due to the removal. All balloons removed by the City will be destroyed.

    National Security Emergencies-Terrorism General Information

    The City of Irvine Emergency Management Office recommends that citizens be prepared for all emergencies, whether national security emergencies related to terrorism, or other man-made or natural disasters.  The threat of terrorism may prompt some to take precautionary steps, but the reality is that in Southern California, a large-scale earthquake has the potential to exceed the destruction presented through terrorist acts.  Therefore, it is prudent to prepare for the disruption of services that may occur during any major emergency or disaster. Prepare to deal with a terrorist incident by adapting many of the same techniques used to prepare for other crises.

    • Be alert and aware of the surrounding area. The very nature of terrorism suggests that there may be little or no warning.
    • Take precautions when traveling. Be aware of conspicuous or unusual behavior. Do not accept packages from strangers. Do not leave luggage unattended.
    • Learn where emergency exits are located. Think ahead about how to evacuate a building, subway or congested public area in a hurry. Learn where staircases are located.

    Notice your immediate surroundings. Be aware of heavy or breakable objects that could move, fall or break in an explosion. For more information regarding terrorism, contact the Emergency Management Office at (949) 724-7148. 



    Natural Gas Service

    Southern California Gas Company (The Gas Company) is the provider of natural gas to those residing or operating a business in The City of Irvine. The 24-hour Customer Service Call Center is 1-800-427-2200.

    Contact The Gas Company for more information at 1-800-427-2200,   or visit their website at www.socalgas.com.  

     



    Nature Center
    The City of Irvine's Nature Center is located at the base of the San Joaquin Hills in Turtle Rock.  The center serves as a community resource for environmental education and serves as the headquarters for the Open Space staff and all open space programming.  Group tours of the five-acre preserve are offered on a reservation basis.  Other programs include the Kids and Nature nine-month environmental education and enrichment program for kindergarteners, Badge programs for scouts, pre-school nature classes, and volunteer opportunities.  For more information please call (949) 724-6738, or visit our website at www.IrvineOpenSpace.org  

    Neighborhood Traffic - Signal/Stop Sign Installation

    If you are inquiring about having a traffic signal installed, a new traffic signal may already be slated for installation at that location.  If not, an extensive engineering review can be initiated by contacting Jim Lizzi at (949) 724-7355,  or email Jim at jlizzi@ci.irvine.ca.us 

    If you would like to have school areas safer for vehicles and pedestrians, this is often addressed by a joint effort between Police Department staff and members of Public Works.  For more information, contact Jim Lizzi at (949) 724-7355,   or email Jim at jlizzi@ci.irvine.ca.us  



    Neighborhood Traffic - Signs

    If you would like to have a STOP sign installed at a certain intersection, an extensive engineering evaluation needs to be performed prior to implementing STOP control.  A formal evaluation can be initiated by contacting Jim Lizzi at (949) 724-7355.   or email at jlizzi@ci.irvine.ca.us  

    If you believe traffic speeds are too fast and would like to have speed limit signs installed or changed on certain street segments, an Engineering & Traffic Survey needs to be performed in accordance with State guidelines.  Citywide evaluations are made each year, and go to City Council for approval.  For more information, contact Jim Lizzi at (949) 724-7355.   or email Jim  at jlizzi@ci.irvine.ca.us  

    If parking is a problem on a certain street and you would like to have parking signs either removed or added,  if you reside in a private community, a request should be made to your Homeowner's Association Board.  For public streets, parking issues are handled on a case-by-case basis.  For more information contact Jim Lizzi at (949) 724-7355.   or email  Jim at jlizzi@ci.irvine.ca.us  



    Neighborhood Traffic - Striping

    If lane lines, arrows or pavement wording is faded on a certain street and needs to be repainted and you reside in a private community, a request should be made to your Homeowners Association Board.  For public streets, contact Jim Lizzi at (949) 724-7355,  or email Jim at  jlizzi@ci.irvine.ca.us 



    Neighborhood Watch Program
    One of the best ways to prevent crime in residential neighborhoods is to organize a Neighborhood Watch Program. Neighborhood Watch groups are not difficult to organize. You can request information packets from the Irvine Police Department Crime Prevention Unit during regular business hours. Share the information with your neighborhood.  They, in turn, provide information to the police. Neighborhood Watch participants' duties include arranging for a home security survey, practicing operation identification, exchanging identification with neighbors, reporting all crimes and suspicious activity to the police, and participating in passive patrol in your neighborhood. Watch group participants should never attempt to arrest an offender. To learn more about the program, or to obtain an information packet, contact the Irvine Police Department Crime Prevention Unit at (949) 724-7079. 

    New Residents and Visitors Center

    Destination Irvine, a service of the Irvine Chamber of Commerce, serves as a starting point to citizens who are new to Irvine.  It provides guidance in finding dining, shopping, housing, and government services around the area. For new residents to the area, they can additionally help you find your way to area schools, police stations, banks, real estate agencies, grocery stores, and other locations of value to you.

    For more information contact the Irvine Chamber, located at 2485 McCabe Way, Suite 150, Irvine, CA  92614. Their phone number is (949) 660-9112 or visit their website at www.destinationirvine.com



    Noise Violations

    A noisy neighbor may create a disturbance by having a loud television, stereo, or radio. There is no formal time at which noise becomes illegal. We enforce California Penal Code section 415. This section of the penal codes provides that noise is illegal when “any person…maliciously and willfully disturbs another person by loud and unreasonable noise”. Since no time frame is specified within this section it means that any person’s peace can be disturbed at any time of day they consider their peace to be disturbed by unreasonable noise, whether 2 a.m. or 2 p.m. The unreasonableness of the noise is an important and necessary requirement of an actual violation of Penal Code section 415. 

    If this is occurring you should call the Irvine Police Department at (949) 724-7200 to report it. You may be asked if you wish to sign a complaint. In effect, you are being asked if you will sign a citizen’s arrest for disturbance of the peace. Under California law, a police officer’s peace cannot be disturbed. A police officer observing a social gathering and hearing loud music cannot enforce Penal Code 415 without a citizen who has reported this gathering to be disturbing their peace. To allow us the authority to arrest the offending party we must have a victim who has identified himself or herself to us, and is willing to make the citizen’s arrest for this section. Even if you do not wish to do so, you will still be asked for your name, address and phone number, for our information only. 

    Property Maintenance Noise
    Irvine Municipal Code section 6-8-205B prohibits noise of maintenance of real property from 7 p.m. to 7 a.m. on any day except Sundays. On Sundays and Federal holidays property maintenance noise is restricted between the hours of 6 p.m. to 9 a.m. Call the Irvine Police Department if you observe violations of this section.

    Leaf Blower Noise
    Irvine Municipal code section 6-8-205.C.2C requires leaf blowers to be tested and certified to be below 70 decibels before they can be used within the City. Certified blowers are restricted from use 5 p.m. to 8 a.m. on weekdays and 5 p.m. to 9 a.m. on Saturdays. Leaf blowers are not allowed to operate at any time on Sundays. Call (949) 724-6326 to register and certify leaf blowers for use, or to report companies using leaf blowers in violation.



    Northwood Community Park

    Northwood Community Park is operated and staffed by the City of Irvine Community Services Department. The Park boasts many amenities, including basketball half courts, an outdoor racquetball court, tennis courts, one softball field, shuffleboard decks, soccer fields, an outdoor fitness track, and one playground. The Community building houses a desirable multipurpose room with an attached kitchen as well as a separate craft room.  Northwood Community Park is located at 4531 Bryan Ave and is open from 9 a.m. to 9 p.m. Monday through Friday, 9 a.m. to 6 p.m. on Saturday, and 12 p.m. to 6 p.m. on Sunday. Most of the areas are free and open to the public; however drop-in picnics are limited to groups of fewer than 50. Rooms and some picnic areas may be reserved through our Facility Reservation system at (949) 724-6620 or www.cityofirvine.org/depts/cs/classreg/default.asp.  

     

    For more information about staff led activities at Northwood Community Park, visit www.cityofirvine.org/depts/cs/commparks/cparks/default.asp or call (949) 724-6728. 



    Obtaining Police Records and Reports

    In order to obtain a copy of a police report, Individuals must be named in the report or be the owner of property involved. Police reports are .10 per page. Please call the Business Desk at (949) 724-7000 to ascertain if your report is available.  Bring picture identification with you when picking up the report. Reports cannot be faxed. Additionally, some reports are not releasable.

    Insurance company requests for police reports are processed via U.S. Mail only. Requests must be mailed in and include: the report number or full name of the party involved, a self-addressed stamped envelope and check for the cost of the report. The .10 per page fee applies.

    Attorneys can arrange to pick up reports if they can document they are the Attorney of fact, or have authorization from same. The .10 per page fee applies.

    Others may be allowed to pick up copies of police reports if they have a signed written waiver from the involved party with a photocopy of the involved parties Driver’s License.



    Open Space Preserve - South Access

    The City of Irvine’s Open Space Preserve - South currently consists of 2,137 acres, and is made up of a mosaic of habitats including wetlands, oak woodlands, and coastal sage scrub and native grasslands. The area houses some of the most biologically diverse ecosystems in the world. This scenic land provides both preservation of critically important plants and wildlife, as well as an area for recreation and respite.  Over the next five years, the southern Open Space Preserve will grow to 4,000 acres.

    At this time, public access to the City's Open Space Preserve - South is permitted only through guided hikes and programs.  For more information about the Southern Preserve, access and programs, please call:  (949) 724-6738, or visit the City's Open Space website at www.IrvineOpenSpace.org 



    Open Space Programs

    The City's Open Space Services offers a variety of programs on a quarterly basis.  Our activities include guided interpretive hikes, campouts, birding programs, geology walks, cardio-hikes, sunset picnic hikes, full-moon hikes, scout badge programs, summer camps for children K-6th grade, and the nine-month Kids and Nature Environmental Education program offered at the Nature Center for kindergarten children.  For more information please call (949) 724-6738,  or visit our website at www.IrvineOpenSpace.org 



    Orange County Zoo

    The Orange County Zoo is located within Irvine Regional Park.  Irvine Regional Park is located in Santiago Canyon, six miles east of the City of Orange. Their address is 1 Irvine Park Road, Orange, CA  92869.  

    The Orange County Zoo is open daily from 10 a.m. to 3:30 p.m., and it is closed on December 25th and January 1st.

    For more information, call (714) 973-6847  or visit their website at  www.ocparks.com/oczoo 



    Outdoor Displays in Commercial Zone Areas
    Outdoor displays within the Commercial Zoned areas is prohibited at all times.

    Overgrown Vegetation
    The City strives to maintain a pleasant working and living environment. To assist in maintaining the City at its best, the City Council has adopted a Property Maintenance Ordinance which prohibits overgrown vegetation or other nuisances. If you would like to report any property maintenance nuisances, contact the Code Enforcement division of the Planning Department at (562) 868-0511 or you may use our Online Service Request system.

    Note: Reporting a violation can be sent anonymously. No contact information is required to report a violation. If you do choose to give us your name and phone number, that information will not be shared.

    Report a Non-residential Violation

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

     



    Overweight Vehicles

    The Irvine Police Department works in cooperation with the California Highway Patrol and the state of California to insure that all vehicles traveling on local public roads obey posted and standard restrictions regarding vehicle weight.

     

    Motor vehicles may not carry more than the allowed number pounds per axle or a total allowed number pounds on any road in the City of Irvine. The police department enforces these weight regulations through a mobile commercial vehicle enforcement program. Failure to obey the posted weight limit or the allowed vehicle weight limit may result in heavy fines and penalties.  

    For more information about overweight vehicles, or to report a vehicle that you believe is operating illegally, contact Officer Scott Crones, the Commercial Enforcement Officer for the Irvine Police Department located at 1 Civic Center Plaza, between 7 a.m. and 4 p.m., Tuesday through Friday, or call him at (949) 724-7000. 



    Park and Playground Equipment Maintenance/Vandalism

    To report non-emergency park, athletic field and playground equipment maintenance or vandalism at City community and neighborhood parks, call (949) 724-6696. To report park and/or playground equipment emergency or safety items on a weekend or after 5pm weekdays, call Public Safety Dispatch at (949) 724-7200.


    Park Building Custodial Services

    To report custodial maintenance requests at City public community and neighborhood park buildings call (949) 724-6696 or email pkrantz@ci.irvine.ca.us.


    Park Restrooms

    The City of Irvine provides and maintains restroom buildings at the majority of the City Parks.  Restroom buildings are opened and closed each day by Community Services staff. 

    Staff are scheduled to open restrooms daily, year-round, by 9 a.m.  The facilities are closed at dusk or as appropriate for each site.  If you encounter a locked restroom during the daylight hours, contact Irvine Public Safety at (949) 724-7200.    Public Safety will assist in dispatching staff to open the restrooms as soon as possible.

     



    Parking Lot and Bike Trail Rehabilitation Program
    For a list of parking lot and bike trail rehabilitation projects currently scheduled, please go to the Public Works Department web page at www.ci.irvine.ca.us and select "Project Management" from the drop down menu, then choose "Parking Lot and Bike Trail Rehabilitation Program."  For immediate assistance, call (949) 724-7511. 

    Parking Lot Sales
    Parking lot sales are permitted within the Commercial Zoned areas of Santa Fe Springs. However, a written request is to be submitted to the Planning Department 30-days prior to the event. In the written request provide as much detail (i.e. time, date, food, drinks, entertainment, etc.) as possible. Canopies are permitted, but may need Fire Department approval. Also provide a plot plan showing the area you plan to use for the sale/event.   

    Parking Variances

    If you are requesting a parking variance for less than seven days, contact the Irvine Police Department at (949) 724-7037.   If you require a parking variance for seven days or longer, a Parking Variance Request Form can be obtained by calling Jim Lizzi at (949) 724-7355, or Farzad Kasrabod at (949) 724-7336. 



    Parking Violations

    The Irvine Police Department is responsible for the enforcement of laws related to parking within the city of Irvine. Parking citations list the violation and the fine amount. Parking citations are not moving violations and will not reflect on a drivers DMV record. Citations are issued to the registered owner of the parked vehicle.

    Be sure to read the instructions printed on the front and back of the citation. Certain violations require proof of correction. The police department front desk is able to verify proof of correction.

    Parking citation fines must be paid within 21 calendar days from the date of the violation. The parking citation is an envelope that allows the violator to mail the citation and payment at the same time. The reverse of the citation is pre-addressed to a processing center. Do not change the address on the citation.  Violators who pay their citations within 21 days are not required to take any further action. Any fines paid after 21 days may result in late fees and a DMV registration hold. The registration hold will prevent the driver from registering the vehicle until the citation has been paid.

    Violators wishing to contest a citation must follow the following procedure. The initial parking review is handled by mail only. The police department will not review any citation in person, or over the telephone. You must write a letter to the department and provide an explanation of dispute. Please include any evidence or photographs that may be helpful to the Review Officer. Any items sent to the department will not be returned. All parking citation review requests must be post marked within 21 days of the violation. The Police Department will not review any citations after 21 days of issuance. A written response will be sent to you within 10 days.

    If the citation involves any violations relating to disabled person parking, please be sure to include the following information with your review. A copy of the disabled persons placard, a copy of the handicap placard registration, a copy of the registered owners identification card, and a narrative from the disabled person as to the circumstances related to the violation.

    Send your parking citation review request to:
    Irvine Police Department
    Attention: Parking Reviews
    1 Civic Center Plaza
    PO BOX 19575
    Irvine CA 92623

    If you need further information, call (949) 724-7026 or (949) 724-7037. 



    Parks and Recreation Information

    There are a variety of opportunities to learn about park and recreation facilities and activities, including:  internet updates, the Irvine Quick Reg class regiistration website and various publications. The Irvine Community Services Classes and Activities Brochure, published four times a year, is the most comprehensive source for information regarding upcoming programs and activities. Copies of this publication can be obtained at the Irvine Civic Center, 1 Civic Center Plaza, Irvine, Monday through Thursday from 7:30 a.m. to 5:30 p.m. and alternating Fridays from 8 a.m. to 5 p.m.  The Brochure is also available at the various Community Park sites located throughout the City, local Irvine libraries and the two Irvine Senior Centers. Brochure information can also be downloaded from www.IrvineQuickReg.org  

    The City Of Irvine's website is available year-round and includes a complete listing of all the parks, trails, fields, and courts that the Department maintains, along with City of Irvine information, programs and facility reservation procedures. For further information, regarding Parks and Recreation services, call (949) 724-6600 or visit the website at www.ci.irvine.ca.us. 



    Parks and Recreation Volunteers

    Volunteers are always welcome in Community Services. We seek warm and enthusiastic people of all ages to volunteer for a few hours, for a special one-day event, or a few days per week to assist the Community Services Department and fellow citizens at the same time. The need for certain positions varies from season to season and year to year.  Individuals interested in volunteer opportunities can call (949) 724-6603 for additional information or view listings for Community Services Department programs and facilities by visiting the Internet at  www.ci.irvine.ca.us. 

    To request applications for an advertised Advisory Board position, contact Community Services at (949) 724-6600. 



    Passports

    A U.S. Passport is required for any U.S. citizen to travel outside of the country.

    For information about obtaining an Passport, please visit the United States Postal Service website at:  www.usps.com/passport/ 

    The United States Post Office located at 15642 Sand Canyon Avenue, Irvine, does provide Passport Application Service.  For more information, please call 1-800-275-8777. 



    Patio Cover and Deck Permits

    For the submittal of a Patio Cover, Gazebo, or 2nd Story Deck Permit, the following items are required to be completed, prior to project acceptance for processing:

     

    • You must have your assessor's parcel number.
    • Plan check fees must be paid in full upon submittal.
    • One copy of the Building Permit Application; take-off sheet, if applicable; and the Subcontractor's List.  Please use BLACK or BLUE INK only.
    • Two copies of plans, for City of Irvine Guidelines for Patio Construction, shall be submitted (standard forms are available).
    • Details and material's notes applicable to the structure shall be attached.
    • Three copies of plans are required for solid-roof covers, gazebos, or 2nd story decks

    For more information, please contact the Permit Processing Center at (949) 724-6313, once again, the number to call is: (949) 724-6313, or visit the City's website at  w w w dot c i dot irvine dot c a dot u s  www.cityofirvine.org/depts/cd/buildingsafety/permit_processing_center.asp

     

     



    Patrol Division

    Working "in partnership with the community" the Irvine Police Department patrols approximately 47 square miles and is rapidly growing, providing service to over 165,000 persons. The City of Irvine is expected to grow out to its sphere of influence, which encompasses 73 square miles, within the next year with the addition of the Northern Sphere and Heritage Fields (El Toro Marine Air Base). The projected population is 250,000.

    The patrol division of the Irvine Police Department transitioned to Geographic Policing on May 24, 2003. This change means Irvine has been divided into three geographic areas. These areas were then given names after much discussion, research, input from department members and the community and based on their geographic location. The names selected are “Portola,” “University” and “Crossroads.”

    Currently, patrol officers operate under the area policing plan and officers, whether a patrol officer, traffic officer or a detective, are assigned to a specific area. The officers, who are assigned to a geographical area for longer periods of time, are allowed to become more familiar with problems occurring in their respective areas. In doing so, the officers' ability to address the community's needs and concerns will be more effective and specific. In addition to the improvements to the way we operate, we are also implementing cutting edge technology to help our officers and civilian employees to be more effective.

    Each police vehicle is equipped with a laptop computer, offering powerful computer software that allows officers to locate addresses, create reports, generate maps, and receive calls for service. As technology advances, we too will maintain the most state of the art equipment available. We are currently updating our software to make computer operations even more effective. In addition to that technology, several police vehicles are also equipped with moving radar and we are also studying the emerging technologies associated with in-car video technology. These additions to our technological tools will contribute to a safer community. 

    Working as a patrol officer you have the ability to work a wide variety of assignments. Possible assignments include:

     

    • Field training officer (FTO)
    • Special Weapons and Tactics (SWAT)
    • Bike patrol
    • Spectrum entertainment Policing Officer
    • Canine Officer
    • Vice/Narcotics Investigator
    • DARE Officer
    • School Resource Officer


    Personal Property Tax

    The County of Orange collects personal property tax on tangible items. Items such as automobiles, trucks, motor homes, motorcycles, trailers, boats, airplanes, business personal property, farm machinery, and tools, all qualify as personal property and are taxed at a rate based on the assessed value of the property.  For more information about this tax, or to receive instructions and forms for paying personal property tax, contact the Orange County Assessor Department at www.ac.ocgov.com/newpage/TaxInfo.asp  or call (714) 834-2455. 



    Personal Safety Tips
    Self protection means knowing how to avoid being the victim of an attack or robbery by keeping alert for the unexpected and not taking unnecessary chance. It also includes knowing what to do if you are a victim and acting with common sense and cooperating with authorities. The Irvine Police Department has programs in place to help protect yourself against crime. Programs include precautions to take at home, precautions to take while walking or driving a car, sexual assault and robbery prevention, and various other topics of concern. Programs are intended to help you evaluate a crime risk and provide you with skills and information to help reduce the possibility of crime occurring and what to do if you do become a victim. For more information about personal safety programs, or to receive safety brochures at your home, contact the Irvine Police Department at (949) 724-7000. 

    Picnic Area Reservations
    Picnic areas can be reserved at five locations: Northwood Community Park (up to 100 people); Turtle Rock Community Park (up to 200 people; sound restrictions apply); Heritage Community Park (up to 500 people, with special approval); Colonel Bill Barber Marine Corps Memorial Park (up to 300 people); and Bommer Canyon (up to 350 people). Fees are charged for community park rental; other requirements/restrictions apply. All other parks are considered neighborhood parks (available on a first-come, first-serve basis for groups of fewer than 50) or association parks (managed through the individual homeowner associations).  To reserve a park picnic area, please call (949) 724-6620, or visit the City's website at www.ci.irvine.ca.us  

    Plan Check and Permit Fees

    Plan check fees and deposits are payable at the time of submittal. Plan check fees can be calculated prior to submittal via fax request.  For information regarding plan check and permit fees, please contact the Permit Processing Center at: (949) 724-6313,   or visit the City's website at www.cityofirvine.org/depts/cd/buildingsafety/permit_processing_center.asp

     



    Planning Commission

    The Planning Commission is the ruling authority on all applications for or complaints regarding various types of land use and zoning matters. The 5-member committee reviews everything from site plan and subdivision plat approvals to easement and encroachment disputes to rezoning and annexation requests. In addition, the committee works to modify and update the City of Irvine 's comprehensive plan and zoning ordinance. The purpose of the Planning Commission is to insure that any new building, signage, right-of-way, or other proposal serves the best interest of the community at large and the zoning district in which it will be built. The commission strives not to destroy individual freedom and creativity but rather to insure that all citizens' health, safety, and rights are considered in any proposal or dispute. The members of the Planning Commission come from both the private and public sectors of the community and all bring an expertise to the commission, whether it be in urban planning, architectural design, citizen concerns, business needs, or engineering feasibility. The committee meets on the first and third Thursday of each month to hear zoning disputes and rule on applicant requests. These hearings are open to the public and take place at 5:30 p.m. in the Council Chambers at City Hall . Prior to hearings, applicants or complainants shall not approach any member of the commission regarding their case as it may prejudice his or her decision. If this happens, the commission will not be able to hear their request.

    Appointments by City Council
    Five members at large are appointed to the Planning Commission by the City Council.  Currently, the following individuals serve on the Commission:

     

    Chair Mary Ann Gaido

    (Appointed by Mayor Beth Krom)

     

    Vice Chair Bill Mavity
    (Appointed by Councilmember Christina Shea)

     

    Commissioner Cameron Cosgrove
    (Appointed by Councilmember Larry Agran)

     

    Commissioner Adam Probolsky

    (Appointed by Councilmember Steven Choi )


    Commissioner Doug Sheldon

    (Appointed by Mayor Pro Tem Sukhee Kang)

    For more information about the Planning Commission 's function or to receive a hearing agenda or minutes, contact the Planning Commission's secretary at (949) 724-6457. 



    Plumbing Permits and Inspections
    A residential plumbing permit is required to add, replace, repair or alter water service, drains, water lines, gas lines, sewer lines, water heaters, sewage disposal systems and other plumbing fixtures and appliances. You are required to apply for a plumbing permit before any work can begin.  Plumbing permits are based upon the number and types of fixtures, sewers , drains, and water service piping that are included in the project.  For information concerning the cost of a plumbing permit, call the Permit Counter at (949) 724-6313.   Additional costs may apply if the project involves establishing new water or sewer service, or adding to existing service. Inspection costs are included in the permit fee. The inspections are mandatory before a Certificate of Occupancy can be issued. Inspections may be requested through our automated inspection request line by calling (949) 724-6501, or by calling our inspection desk at (949) 724-6396.  Inspection request information may be found at the City of Irvine web site at   www.cityofirvine.org/depts/cd/buildingsafety/inspect/default.asp  When requesting an inspection, please give relevant permit numbers, the time, date and place you would like the inspection, and the name of the contractor. Allow a minimum of 1 working day from the time of your request for a plumbing inspector to visit your site. After the inspection has been completed, a sticker will be left in a central location on the premises that indicate the date of inspection, and whether or not the work passed. If you would like a permit application, inspection, or more information about ways the Building and Safety Division can assist you, visit them at 1 Civic Center Plaza (corner of Alton Parkway and Harvard Boulevard) , from 7:30 a.m. to 5:30 p.m., Monday through Thursday, and from 8 a.m. to 5 p.m. on alternate Fridays, City Hall is closed on every other Friday, or call the department at (949) 724-6396. 

    Police Department - Emergencies
    In the event you need the emergency services of the Irvine Police Department, please dial 9-1-1. Please remember that 9-1-1 should only be used for in-progress crimes and/or life threatening situations. When you dial 911 for emergency assistance, the dispatcher will answer the phone and ask you questions about the emergency. They are: your name, the address of the emergency, the telephone number you are calling from, and a brief description of the emergency such as "An intruder is in my house," or "There is an accident at the intersection of Alton and Culver." Stay on the line until the dispatcher tells you it is ok to hang up.  Dispatchers ask standard questions to help them make evaluations, decisions, and forward the necessary information to those responding to your call. Generally personnel are dispatched while the dispatcher is still on the line with you.  For more information about police and emergency procedures call the Irvine Police Department at (949) 724-7200. 

    Police Department - General Information

    The Irvine Police Department consists of 168 sworn Police Officers who are trained to provide you with the highest level of public safety and emergency assistance.   The Irvine Police Department also has 911 services for emergency police, fire, and rescue assistance 24 hours a day.   For more information about the emergency and non-emergency services that the Irvine Police Department brings to you, stop by the department's main office, located at 1 Civic Center Plaza, between 8 a.m. and 8 p.m. Monday through Friday, or call them at (949)724-7000. You may also visit our website at www.irvinepd.org.  

     



    Police Department Tours

    Crime Prevention Officer Pat McNally will provide your group or organization with a tour of the Irvine Police Department.  The tour will begin at the Front Desk of the police department and the fingerprinting station.  While on tour your group will also see the Communications Center, Emergency Operations Center, ITRAC, Report Writing Room, Briefing Room, and Secured Parking Lot with police vehicles.  The highlight of the tour is the Jail.  (If facilities are in use-they will not be included in the tour.)  Please contact Pat McNally to schedule your tour at (949) 724-7079 or email pmcnally@ci.irvine.ca.us.



    Police Employment

    The information provided in this section is quite lengthy. If you are a phone listener is it recommended that you call the Recruitment team at (949) 724-7106 during normal business hours.  Once again, that number is (949) 724-7106.

     

    What qualities and characteristics does the Irvine Police Department look for in police officer candidates?

     

    There are 10 basic traits that the Irvine Police Department seeks in their police officer candidates:

       1. Integrity
       2. Professionalism
       3. Good communication skills
       4. Good judgment/common sense
       5. Courage
       6. Self-motivation
       7. Knowledge of the job and the criminal justice system
       8. Discretionary decision-making
       9. Enthusiasm
     10. Team oriented

     

    What kinds of education & experience should I consider before applying to become a police officer with the City of Irvine?

    1. Education:  Most of the progressive agencies in California place a high value on a college education. An AA is a good start. The choice of a major is not nearly as important as the college experience itself.
    2. Work experience:  A track record as a dependable & reliable employee is just as important as education. The best predictor of future behavior is past performance. Positive job references from a reputable employer are extremely important. Any consistent employment is helpful, however jobs which emphasize public contact, interpersonal communications, dependability and responsibility are the most important.
    3. Law enforcement Exposure:  Make an ongoing effort to learn about law enforcement. Most agencies have part-time positions. They may be cadets, community service officers, police aides, public safety aides, etc. All provide exposure to the law enforcement environment. Agencies also have volunteer programs that can provide similar exposure and may also lead to employment opportunities.
    4. Physical fitness:  Start now on an ongoing physical fitness program, since you will need to be in good physical condition to successfully compete for employment and complete a police academy.
    5. Moral character:  Realize that any poor choices you make, especially as an adult, could jeopardize a future law enforcement career. While perfection is not expected or required, drug use, theft, dishonesty and poor judgment end many careers before they get started.
    6. Balance:  Above all, successful law enforcement applicants tend to be those who have balance in their lives. All of the above factors are important and development of one to the exclusion of the others will probably frustrate your career efforts.

    What are the physical requirements of police officer candidates?

    Weight must be in proportion to height; good physical condition as determined by an examining physician approved by the City of Irvine; vision must be 20/100 or better in each eye without correction, correctable to 20/20 in the better eye and not less than 20/30 in the lesser eye; and normal color vision.

     

    What is involved in the hiring process for a police officer with the Irvine Police Department?

    Our hiring process is highly selective and includes the following steps:

     

    I. Application: Applications may be downloaded from the employment page or picked up from Irvine City Hall or the Irvine police department, or may be mailed to you.
    After completing the application, you may fax it to the Human Resources Department at (949) 724-6075, or mail it to the Human Resources Department, or drop it off in person at the Irvine City Hall.

     

    II. Application screening for most qualified.  Human Resources and Personnel Services representatives review applications to assure job prerequisites are met.
    Unqualified applicants are sent a letter by Human Resources thanking them for their interest and eliminating them from the process.

     

    III. Physical abilities test.  The P.O.S.T. Job-Related Test Batter includes the following five tests:

    • 99-Yard Obstacle Course:  Run a 99 yard obstacle course consisting of several sharp turns, a number of curb height obstacles, and a 34 inch high obstacle that must be vaulted.
    • Body Drag:  Lift and drag a 165 pound lifelike dummy for 32 feet.
    • Chain Link Fence Climb:  Run 5 yards to a 6 foot chain link fence, climb over the fence and continue running another 25 yards.
    • Solid Fence Climb:  Run 5 yards to a 6 foot solid fence, climb over the fence and continue running another 25 yards.
    • 500 yard run:  Run 500 yards (equivalent to 1 lap plus 60 yards of standard running track).

    IV. Reading & writing skills test.
    The reading & writing skills tests are different depending on whether you are applying as a recruit officer or a lateral officer. Both tests are developed by P.O.S.T. and any civil service preparation book for police officer exams will be helpful in preparing for the tests.

     

    V. Oral interview.
    One or more oral boards are established depending on the number of applicants. Generally, the oral board will include one police lieutenant, one police sergeant, and one police officer from the Irvine Police Department.

     

    VI. Secondary oral interview.
    Sometimes a secondary oral interview will take place with 2-3 police operations lieutenants if a lieutenant is unavailable to sit on the initial oral interview panel.  Personnel Services develops a ranked working list of the top applicants for further consideration. The ranked list is returned to the Human Resources Department for verification and file.

     

    VII. Polygraph examination.
    Based on positions available, a background package will be given to successful applicants in the oral interview process. The applicant is responsible for arranging an appointment with the department authorized polygraph examiner.  If applicant passes the polygraph examination, the background investigation moves forward. If applicant fails the polygraph, a letter will be sent from Personnel Services and they are then eliminated from the process.

     

    VIII. Background investigation.
    The personal history statement given to the applicant in the background package must be completed and returned within 10 days. The applicant is responsible for arranging to have their photograph and fingerprints taken by the Irvine Police Department front desk personnel.  The background investigation generally takes from 3-6 months to complete.

     

    IX. Psychological evaluation.
    The applicant will be notified to schedule an appointment with the department psychologist. A copy of the background summary is faxed to the psychologist. The Personnel Services Lieutenant will be notified by the psychologist of the exam results. Successful completion of the exam advances the applicant to the medical examination. Unsuccessful applicants receive a letter from Personnel Services eliminating them from the process.

     

    X. Medical examination.
    Applicants are sent to the department approved medical facility for a physical examination. Any medical problems identified will be reported to the Human Resources Department representative. The Human Resources Representative will consult with the Personnel Services Lieutenant and a decision will be made to accept/reject the applicant.

     

    How long is the training program for a new officer?

    After a two-week orientation period, new officers are released to the Field Training Program. The field training program is a 4-phase program.

    Phase I  -  2 weeks
    Phase II  -  5 weeks
    Phase III -  5 weeks
    Phase IV -  2 weeks

    Officers may move more quickly through the program or may be extended in the program based upon their performance. 

    What kinds of specialty assignments does the Irvine Police Department have?

    The following are specialty assignments available at the Irvine Police Department:

    • Special Operations Unit (S.O.U.) *SWAT*
    • Narcotics Unit
    • School Resource Officer
    • DARE Officer
    • K-9
    • Field Training Officer
    • Investigations
    • Motorcycle Officer 

    Do you have to be a United States citizen to become a police officer?

    Yes. California State law, (California Government Code, sec. 1031) requires that peace officers be U.S. citizens or permanent resident aliens who are eligible for citizenship. The Irvine Police Department will allow you to test for the position of police officer while your application is being processed for citizenship, however, you will not be given a job offer until your citizenship is granted.

     

    What is a "Lateral Transfer"?

    This classification is for experienced police officers who have graduated from a P.O.S.T. certified basic academy, completed a probation period of full-time sworn police experience and be in possession of a California P.O.S.T. Basic Certificate at the time of filing the employment application.

     

    Do you accept police officer lateral transfers?

    Yes. We accept applications for lateral transfer on a continuous basis and we will screen and process applicants every few months as needed. There is some flexibility on the education, depending on your experience.

     

    What is the process for an out of state lateral officer applicant?

    The requirements do include a California POST Basic Certificate, satisfactory completion of probation and either an AA/AS or 60 units. All out of state applicants will need to complete the California Peace Officer Standards & Training (P.O.S.T.) Re-qualification Course prior to testing as a lateral police officer applicant. Please refer to the California Peace Officer Standards & Training web page for more details on the re-qualification course at http://www.post.ca.gov.

     

    What is P.O.S.T.?

    The California Commission on Peace Officer Standards and Training (POST) is responsible for regulating and certifying all law enforcement agencies in the state.  The Commission's goal is to concentrate its services on the three ingredients believed to be most critical to effective law enforcement:

    • Meeting the statewide need for consistent peace officer selection standards by developing and updating job-related selection standards.
    • Assuring that California peace officers have access to appropriate training to acquire the skills, knowledge, attitudes and behaviors which are consistent with the requirements and expectations of professional competence associated with the job at each career and experience stage.
    • Fostering and facilitating healthy and productive organizational environments in which officers work by providing a system of leadership development programs and offering management counseling services.

    Commission
    The Commission on POST is a state agency which was formally established in 1959. It consists of 14 members, 13 of whom are appointed by the Governor with the advice and consent of the Senate, for three-year overlapping terms. Commissioners are selected to provide a balanced group of city and county administrators, law enforcement professionals, educators, and public members. The State Attorney General is a Commissioner by law.

    The POST Advisory Committee is the Commission's "sounding board" and provides input on many of the Commission's complex issues. The Advisory Committee represents the major associations and organizations within California's law enforcement community. Educators and public members also serve on the Committee.  The POST Commission establishes minimum selection and training standards, provides counseling on improving management practices, and provides financial assistance to agencies to support the training of their peace officers, dispatchers and para-professional employees. Other major responsibilities include:

    administering a professional certificate program for peace officers, reserves and dispatchers;

    incorporating instructional technology in training; conducting feasibility studies regarding peace officer status; and implementing statutory mandates as required.

    For more information about P.O.S.T. visit their web page at http://www.post.ca.gov

     

    What is a P.O.S.T. Certificate?
    The POST Basic Certificate is the first of several levels of professional peace officer certificates issued by the state. The POST Basic Certificate is required within 18 months of being appointed as a peace officer.  You can obtain a California Basic POST Certificate in two ways:

    • Seek employment with an agency that sponsors recruits through a POST basic police academy.
    • Sponsor yourself through one of the POST basic police academies which accepts independent recruits.

    These basic police academies are operated by several community colleges throughout the state, including Fullerton, Goldenwest & Rio Hondo. If you are a lateral applicant from out-of-state, or you were not hired within 3 years of completing the basic academy, you may take the P.O.S.T. re-qualification course that is 3 weeks in length. For more information on POST certificates, refer to the California POST website: http://www.post.ca.gov

     

    During the testing process, do you receive additional points for being in the military service?
    No. However, military service, education, training and/or work experience will be included in your background file for review by the administration during the selection process.

    How long is the training period for an entry level police recruit?
    As an entry-level officer, you will need to complete the Basic Academy, which may range from 664 hours to 980 hours depending upon which academy is attended. The Irvine Police Department generally utilizes the Orange County Sheriff’s Training Academy that is 952 hours. After completion of the academy, you must successfully complete a 16-week training program provided by the Irvine Police Department.

     

    Will I be paid while I attend the academy?
    Yes. While attending the police academy you will receive the regular salary for a police recruit.

     

    Do you have to live at the academy?
    No. The general hours of the academy are 0700-1600 with weekends and holidays off.

     

    How do I apply if I have already completed the P.O.S.T. Basic academy?
    We accept applications from academy graduates on a continuous basis. The requirements do include graduating in the top 35% of your class within the past 12 months and either an AA/AS or 60 units.

     

    Do you have to live in Irvine?
    No. You do not need to be a resident of the City of Irvine, but you do need to be a resident of the State of California.

     

    Do you have a tuition reimbursement program?
    Yes. The City of Irvine offers a tuition reimbursement of $1,300.00 per year. A portion of that ($350) may be used toward professional development.

     

    What kind of work schedule do the patrol officers have?
    Patrol officers have the option of choosing to work four 10-hour days or three 12-hour days. Those who choose the 4/10 work Monday-Thursday. Those who choose the 3/12 work Friday-Sunday.

     

    Common Disqualifiers for Police Officer Positions
    Below is a list of the most common areas that may disqualify an applicant for a Police Officer position with the Irvine Police Department.  If you have a question regarding any of these areas, please contact Lieutenant Rick Handfield at (949) 724-7143. 

    SUBSTANCE ABUSE 
    Will Disqualify:

    Use of marijuana, hashish, or cocaine within the last 12 months. 

    Use of cocaine more than 5 times within the last 3 years. 

    Use of LSD or heroin at anytime. 

    Sale of marijuana, drugs, or narcotics at any time. 

     

    May Disqualify:

    Knowingly remaining in place where narcotics were used.

    Experimentation with barbiturates, amphetamines, or hallucinogenics, other than LSD. 

    Use of non-prescription steroids within the last 12 months.

     

    CRIMINAL OFFENSES

    Will Disqualify:

    Felony conviction. 

    On probation or parole. 

     

    May Disqualify:

    Adult conviction for a property related offense. 

    Theft from any employer as an adult in excess of $100.00 (property or cash). 

    Sex act for which criminal prosecution would have resulted had the incident been reported. 

     

    TRAFFIC RELATED
    Will Disqualify:

    Unable to obtain a valid California drivers license. 

    Unable to obtain motor vehicle insurance. 

    Conviction of 4 or more moving violations.

    Revocation/suspension of drivers license within the past 3 years. 

    At fault in 3 traffic accidents within the last 5 years.

     

    POLYGRAPH EXAM

    Will Disqualify:

    Continued responses indicating deception on questions asked.

     

    May Disqualify:

    Withholding information from polygraph examiner.

     

    PSYCHOLOGICAL

    Will Disqualify:

    Failure to meet the standards as determined by the department psychologist (written and oral interview. 

     

    MEDICAL

    Will Disqualify:
    Physically incapable of safely performing job duties pursuant to ADA regulations. 

     

    GENERAL
    Will Disqualify:

    Falsification and/or omission of any data on personal history statement. 

    Untruthfulness to the background investigator. 

     

    May Disqualify:

    Not U.S. citizen or resident alien having filed for citizenship within the last 12 months. 

    Inability to communicate with a variety of types of people as is expected of a police officer. 

    Unfavorable work history (discipline, firing, attendance problems, etc.). 

    Signs of immaturity from background investigator. 

     

    NOTE: This list is not all inclusive and other information or facts revealed in the detailed background investigation may also be sufficient to disqualify an applicant.

     

    Contacting the Recruiting Team  
    For more information, or to be personally contacted by a member of the Irvine Police Department Recruiting Team, email them at PS_RecruitmentTeam@ci.irvine.ca.us or click here for an information form to submit.  Or  you can call us direct at     (949) 724-7106.

     

    The Hiring Process

    What does it take to get hired?  The process for hiring all police officer applicants is essentially the same. The seven steps illustrated below are designed to identify those individuals best qualified for a career in law enforcement:

    • STEP 1: The written application is the first step in the process. Applications are screened for minimum qualifications and the most qualified applicants are notified by mail if they are to continue to the next phase.

    Click here for the Job Application Form
    (PDF Format)

    •  STEP 2: A written examination and physical agility test are provided to determine job fitness. The written exam tests report writing skills and the physical agility test determines the applicant's ability to perform job-related tasks.
    •  STEP 3: An oral interview by an interview board is the next step in the process. The board members ask job-related questions designed to assess the applicant's knowledge and skills.
    • STEP 4: The most qualified applicants are invited back for a second interview. This interview is with the Chief of Police. Applicants must schedule a police ride-along prior to the second interview to learn more about Irvine's policing philosophy. The ride-along can only be scheduled after successfully passing the first oral interview for police recruits. Lateral officer candidates may ride-along at any time before or during the hiring process.
    • STEP 5: The next step in the process is the polygraph and the background investigation. A polygraph is used to confirm information on the application form, present and past use of narcotics or drugs, and any previous job-related problem. The background investigator will contact employers, references, family members and neighbors to assess the applicant's character. The background investigation normally takes between 3-6 weeks to complete.
    • STEP 6: Police officer applicants who successfully complete the first five steps may receive a job offer contingent upon the applicant passing the medical and psychological exams.
    • STEP 7: The final step in the process is complete medical and psychological exams. These exams are conducted by the department to determine the applicant's fitness for duty.  While these steps may take two to three months to complete, the successful applicant can then begin his or her career in law enforcement. Recruits are scheduled for a 26- week academy in Orange County, while academy graduates and laterals officers from other police agencies are assigned to Field Training Officers for their assignments in Patrol.  In past years the Irvine Police Department has enjoyed great success in recruiting highly qualified candidates for sworn positions within the department. This is due, in part, to the professional reputation that the department has earned over the past 25 years and to the continued support of City management and the Irvine City Council who have identified public safety as the number one priority in the City's strategic business plan.


    For Current Employment Opportunities please visit the Irvine Police Website.

     



    Police Explorers Program

    The Irvine Police Explorers is a program that allows teenagers to investigate a career in law enforcement. Explorers volunteer at a variety of community events and provide services ranging from traffic control to fingerprinting small children. After explorers complete a five-day training academy, they are invited to participate in monthly patrol ride-alongs. "I have the best time when I am on ride-alongs, I get to be right in the middle of all the action. I have been able to have a much better understanding of law enforcement and now know that this would be a great career." said Police Explorer Captain, Scott Grange.

    Explorers meet the second and fourth Wednesday of every month, at 6:30 p.m. During meetings, they discuss upcoming events and receive training ranging from homicide investigation to first aid. Explorers are greatly involved in the community and encourage all members to develop strong ethics and leadership. Many former explorers have gone onto careers in law enforcement.

    The Explorers raise money while working community events and use that money to take annual summer vacations. Past trips have included: a five-day cruise, seven days in Hawaii and this year they will travel up north for a river-rafting trip.

    The police department recruits new explorer members throughout the school year. Those interested are encouraged to attend the open house. Candidates must attend two consecutive meetings and complete an oral interview. Those interested in joining, should be of strong moral character and free of any significant criminal history. 

    For more information, contact the Irvine Explorer Hotline at (949) 724-7048. 



    Polling Places and Times
    The Orange County Registrar of Voters attempts to maintain consistent polling sites for each area; however, polling places may vary from election to election. Registered voters will receive a sample ballot a few weeks before the election reminding them when and where to vote for their elected officials.  If you are unsure of when and where you vote or if you would like more information, call the Orange County Registrar of Voters at (714) 567-7600, or visit their website at  www.oc.ca.gov/election.

    Pooper Scooper Law (Excreata Nuisance)

    The Irvine City Ordinance requires that the owner or custodian of any dog must immediately remove the dog's excrement from public or private property other than the dog owner's property. Violation of this Ordinance could result in a fine of up to $100.00 . This is a misdemeanor and police cannot issue a summons for this violation unless they actually view the offense; however, any citizen who sees this violation can request that an officer issue a summons for the offender. For more information about the Excreata Nuisance Ordinance, call Animal Services at (949) 724-7091.

     



    Postal Service

    There are several Post Office Locations in Irvine and surrounding areas that serve our citizens with mail services:  

    Irvine Main Office at (949) 453-4910, 15642 Sand Canyon Avenue, Irvine, 92619

    Harvest Station at (949) 474-0292, 17192 Murphy Avenue, Irvine, 92623

    University Station at  (949) 474-0292, 4255 Campus Drive, Ste A100, Irvine, 92616

    Industrial Station at (714) 546-7010, 2230 S Grand Avenue, Santa Ana, 92705

    Tustin Main Office at (714) 544-2258, 340 E 1st Street, Tustin, 92781

     

    To inquire about mail services available to you, or to answer your postal delivery and zipcode questions, contact the United States Postal Service at 1-800-275-8777,Once again, that number is 1-800-275-8777,or visit their website at  www.usps.com w w w dot  u  s  p  s  dot  com



    Preschool Education

    Parents may enroll their preschool-age child or children in any one of a number of private preschools and day care centers in and around the City of Irvine.  A full list of licensed day care centers may be obtained by calling the City of Irvine's Child Care Coordination Office at (949) 724-6635.

     



    Probate Court

    The Orange County Superior Court is a trial court that operates in seven court facilities throughout Orange County.  The Court handles matters that include Probate and Mental Health Probate/ Mental Health.  The Probate and Mental Health Court Probate/Mental Health Court is located at Orange County Superior Court, Lamoreaux Justice Center, 341 The City Drive, Orange, CA  92868

     

    For general information regarding Probate and Mental Health Court  Probate/ Mental Health Court, call the Orange County Superior Court, Lamoreaux Justice Center at (714) 935-8043 once again, that number is (714) 935-8043, or visit the website at www.occourts.org/probate 



    Problems with Wild Animals

    From time to time, wild animals such as raccoons, skunks, opossum, deer, squirrels, coyote, bobcat or even mountain lion wander into residential areas. The animals may be dangerous and could carry transmittable diseases and cause destruction of property. Do not to attempt to capture or trap wild animals without contacting Animal Service first. Whether using your own or a borrowed trap, the office is best qualified to handle traps and animals.   For tips, or for assistance with removing a wild animal from your property, contact an Animal Service Officer at (949) 724-7092. 



    Problems with Wild Birds
    Wild birds often make their homes in your trees and occasionally, the eaves, attic or frame of your house. Besides being a general nuisance, they can also cause damage to your trees and home. When this happens, Irvine Animal Services recommends that citizens try to encourage the animal to leave the area before resorting to other methods. To prevent birds from nesting in the wood of your home, attach screening from the roof edge to the bottom of the eaves. This will prevent easy roosting. The Animal Service - Field Division does not recommend trying to capture wild birds who are disturbing your home. If birds are nesting in or causing damage to you property, or for more information, call an Animal Services Officer at (949) 724-7092. 

    Program Registration
    There are five ways to register for Community Services classes and activities: on-line, using your Family Pin Number and Client Identification Number at www.IrvineQuickReg.org; touch-tone on your phone, using your Family Pin Number and Client Identification Number at (949)222-2251; by faxing an application and Client Information Form to (949) 724-6608; by mailing a completed application and Client Information Form to C/S Registration, P.O. Box 19575, Irvine, CA 92623, or in person at 1 Civic Center Plaza (second floor-Community Services) Monday through Thursday 8:30 a.m. to 5:30 p.m. and alternating Fridays from 8 a.m. to 5 p.m. For questions regarding new Pin and Identification numbers, registration process questions, general information, billing, and requests to correct address information and/or add or delete information from your Client Information Form, or for instructor contact information, call (949) 724-6610. To view class schedules and prices, go to www.IrvineQuickReg.org 

    Public Disaster Shelters
    In extreme emergencies, the City of Irvine may advise you by means of emergency broadcast radio or television to evacuate your home and seek shelter. When this happens your first choice for shelter should always be a friend or relative's house in a safe and accessible area. When conditions prevent this, you should try to take refuge in a public disaster shelter operated by emergency management agencies. Irvine has designated a number of buildings, primarily schools, as possible public shelters. The exact number and location of shelters opened will be determined based upon the emergency. Listen for local radio and television announcements on shelter locations and opening times. Do not go to a shelter before it is scheduled to open. Public shelters are little more than basic survival facilities, so when going to a shelter be prepared to bear the inconveniences of shelter life and to cooperate with the officials in charge. For more information on shelters, call the Emergency Management Office at (949) 724-7148. 

    Public Library Hours and Locations

    The Orange County Public Library System consists of two branches located in The City of Irvine.

    • Heritage Park Regional Library is located at 14361 Yale Avenue, near the corner of Walnut and Yale, and is open from 10 a.m. to 9 p.m. Monday through Thursday, from 10 a.m. to 5 p.m. on Fridays, from 10 a.m. to 5 p.m. on Saturdays, and from Noon to 5 p.m. on Sundays. For information, call (949) 936-4040.


    • University Park Library is located at 4512 Sandburg Way, near the intersection of Culver and Michelson and is open from 10 a.m. to 9 p.m. Monday through Thursday, from 10 a.m. to 5 p.m. on Fridays,  from 10 a.m. to 5 p.m. on Saturdays, and  from Noon to 5 p.m. on Sundays. For information, call (949) 786-4001. 

    For more information visit their website at  www.ocpl.org  



    Public Park Inventory/Amenities

    A list of the City’s parks and other facilities and their amenities is available on the City’s Website at www.ci.irvine.ca.us   The listing includes the locations of community and neighborhood parks, their sizes, number and types of playing fields and courts, recreational amenities, and the number of picnic tables and other available picnic amenities.  Scenic vista points, and the special facilities of Bommer Canyon Cattle Camp and Central Bark are also included.  Addresses and phone numbers are listed to enable inquiry on the days and hours of operation of each of the parks. The inventory listing can be printed for future reference.

     

    For further information, or to have the Public Park Inventory mailed or faxed, call (949) 724-6685.



    Public Records Request

    Public Records Requests are submitted to the City Clerk's Office of Records and Information.  Requests may be made in person at City Hall, or by mail, email, or fax.  For your convenience, Public Records Requests forms are available on the city's website at  www.cityofirvine.org/pdfs/cityclerk/request_for_public_records.pdf  or at the Office of Records and Information.

    If you have any additional questions, please contact the Office of Records and Information at: (949) 724-6281.



    Public Transit Bus Schedule

    The Orange County Transportation Authority provides extensive bus service throughout Irvine and Orange County.

    For bus schedules, bus fares, and general information, contact The Orange County Transportation Authority at (714) 636-7433.

    For more information, visit their website at  www.octa.net 



    Public Transit Rail Schedule

    Public Transit Rail Service for Irvine and surrounding communities is provided by Amtrak and Metrolink.  Amtrak and Metrolink have routes that stop at the Irvine Transportation Center located at 15215 Barranca Parkway (at Ada Street).

    For information regarding Amtrak, call 1-800-872-7245, or visit their website at  www.amtrak.com 

    For information regarding Metrolink, call 1-800-371-5465,  or visit their website at  www.metrolinktrains.com 

    For information regarding the Irvine Transportation Center, call (949) 724-7777.



    Purchase a map of Irvine
    The City of Irvine has a map library of more than 150 layers, including a parcel based map that includes Coordinate Geometry (COGO) accurate to within a foot. Other information includes general plan designations, city zoning, flood zones, noise contours and more.

    We produce customized map sheets with data inside the City of Irvine. 

    For information regarding the preparation of customized maps, call (949) 724-6343, or fax a request to (949) 724-6440. 



    Purchasing/ Bid Inquiry

    To obtain a bid packet, go to the city's website and check the Purchasing Department under Administrative Services.  When sending your request, include your complete mailing address (not a PO Box), contact name, phone number, fax number and email address.

    A bid packet will be sent to you by the next business day via email.  You will then be the document holder of record and will be notified of any changes to the bid. (This document must not be distributed outside your firm, as the City of Irvine must keep a record of all document holders.)

    For more information, go to www.cityofirvine.org/depts/as/purchasing/bid_opportunities.asp 



    Purchasing/ Bid Results
    For information on Bid results, contact the Purchasing Department at (949) 724-6180. 

    Purchasing/ Supplier Registration

    Purchasing services in the City of Irvine are provided through the City’s Administrative Services Department, Fiscal Services Division and Purchasing Department.

    To ensure an open and competitive supplier selection process, the "Supplier Library" has been developed. The Supplier Library is a system that allows firms to register for consideration for future bidding opportunities.

    To register for the Supplier Library, please complete the Supplier Registration Form , and mail to the address shown on the form. You may include company brochures or detailed information about your firm’s capabilities. Your information will be held for a period of three years, during which time your company will be considered for bidding opportunities when available.



    Rabies - General Information
    Rabies is a fatal disease caused by a virus carried by animals infected with the disease. The most common carriers of rabies are wild animals such as raccoons and bats. These animals can infect a household pet that could pass it on to people or other animals. Care should be taken to avoid situations that place your pet in contact with wild animals. All dogs in the City of Irvine are required by law to be vaccinated against rabies. It is highly recommended that cats are vacinated against rabies even though it is not required by law. There are still animals, of course, that have not been vaccinated, so adults should caution children to use care when around unfamilar pets. For more information about rabies or other animal diseases, call Irvine Animal Services at (949) 724-7092. 

    Railroad Crossings
    Maintenance of railroad crossings is the responsibility of Burlington Northern Santa Fe (BNSF) and Southern California Regional Rail Authority (SCRRA), also known as Metrolink, the railroad companies that own the tracks. Together, they work to keep signs and signals functional and visible, as well as keeping the pavement well-marked and smooth for transport by both vehicles and trains.  For more information, or to report a problem at any City railroad crossing, contact the City of Irvine between 7 a.m. and  5 p.m., Monday through Friday, at (949) 724-7600

    Rats
    Irvine Animal Services does not provide pest control services for mice and rats.  We suggest you contact your local phone directory under Pest Control.  If you feel you have an extreme rat infestation you can contact Orange County Vector Control at (714) 971-2421, or visit their website at: www.ocvcd.org 

    Red Curb Request

    If you are requesting a a red curb to be installed and if you reside in a private community, you should contact your Homeowners Association Board.  For public streets, contact Jim Lizzi at (949) 724-7355,  or email Jim at: jlizzi@ci.irvine.ca.us 



    Registering to Vote

    The following qualifications are necessary in order to Register to Vote:  you must be a U.S. citizen at the time you register; you must be at least 18 years of age on or before the date of the next election; and, you are not in prison or on parole for a felony conviction.

    To vote in an election, you must register to vote at least 15 days prior to the election date. Voter registrations are filed by county. Be sure to register when you move to a new county. Once registered you must reregister every time you: move; change your name; or change your Political Party Affiliation.

    You can register to vote by picking up a registration form at the Irvine Civic Center, located at 1 Civic Center Plaza, Irvine, CA  92606, (at the corner of Alton Parkway and Harvard Avenue)between 7:30 a.m. and 5:30 p.m. Monday through Thursday, and on alternating Fridays between 8 a.m. and 5 p.m., City hall is closed every other Friday.  You may also pick up a registration form at the Orange County Registrar of Voters, located at 1300 South Grand Avenue, Building C, Santa Ana, CA  92705, (at the corner of Grand Avenue and McFadden) between 8 a.m. and 5 p.m. Monday through Friday, except Holidays. 

    For more information, contact the City Clerk's Office at the Irvine Civic Center at (949) 724-6205, or visit the Orange County Registrar's website at  www.oc.ca.gov/election/Registration/2a.htm 



    Religious Institutions
    There are numerous religious institutions in the City of Irvine.  For a detailed list go to the "New to the Neighborhood" icon on the left hand side of the home page and click on the Religious Institutions icon. For more information, call (949) 724-6000. 

    Relocating your Business within the Area
    Before relocating your business within the City of Irvine, you must contact the Community Development Department at (949) 724-6300  to ensure that the area you are moving to is zoned for your business. Not all businesses are allowed in all zoning districts. The office is located at 1 Civic Center Plaza and is open from 7:30 a.m. to 5:30 p.m. Monday through Thursday and alternate Friday's from 8 a.m. to 5 p.m.  Once you have received notification that the area of interest is appropriately zoned for your business, you will need to contact the Business License unit in Regulatory Affairs to complete a business license application.  Business License applications can be obtained in Community Development, Regulatory Affairs, or downloaded from www.cityofirvine.org/ipd/divisions/business_licenses/default.asp    

    Reporting a Crime
          Many people have questions about what is suspicious. It could be a stranger who enters your neighbor's home while your neighbor is away with no apparent lawful purpose, or someone carrying property such as TVs, radios, or stereos at an unusually late hour or in an unusual place. It could be non-public employees using or damaging public utilities. Other suspicious activity is the sound of shattering glass, which could be the sign of a burglary or vandalism in progress. Anyone being forced into a vehicle could be the victim of a possible abduction. In general, any activity which you observe that is out of the ordinary and potentially illegal should be reported. When you make your report, the police officer or dispatcher will ask for your name, address, and phone number for informational purposes; however, you may remain anonymous and any information you provide will be kept in confidence. An officer will gather pertinent facts about what you witnessed, such as what happened, where, when, and who was involved. It is always helpful if you can provide information like names, physical descriptions, facial features, types of clothing, and estimated ages of the people involved. If a vehicle is involved, a physical description as well as the color, model, year, and license plate number are very helpful. Any detail you can remember will greatly assist police in the apprehension of criminals. If you are reporting a crime such as a burglary, breaking and entering, or theft, provide the police with as much information as possible about the property taken, including property value and serial numbers. After you file your report, remember that the Irvine Police Department receives numerous reports everyday and that it may be some time until your report is investigated. The department must prioritize reports by the nature and severity of the crime committed and the factor time plays in a particular investigation. Be assured that officers make every effort to quickly and comprehensively follow up each situation. For more information about detecting criminal or suspicious activity, or to file a criminal report, contact the Irvine Police Department Business Desk, located at 1 Civic Center Plaza, between 7:30 a.m. and 8 p.m. Monday through Friday, and Saturday 9 a.m. to 1 p.m. or call them at (949)724-7000. 

    Reporting Fire Hazards
    If you spot a potential fire hazard, such as a downed power line, a leaking fire hydrant, dry and crackling brush, or a leaking fuel tank, please call  9-1-1. All potential fire hazards will be investigated by the Orange County Fire Authority and the Irvine Police Department. When you call, be prepared to disclose the exact nature and location of the hazard so that the department can remedy the situation quickly and effectively.

    Request a Claim Form for Damages

    Claim for damages forms may be requested by contacting the City Clerk's Department at (949) 724-6205,

    You may also access the form on line, at www.cityofirvine.org/pdfs/cityclerk/10_04.pdf 

     



    Reserve a Public Facility
    To reserve a City facility, a Facility Reservation Application must be completed. An application may be obtained by visiting the Community Services Department located on the second floor of City Hall at One Civic Center Plaza, or by calling (949) 724-6620, by accessing the City's FAX Library at (949) 724-6210, catalog number 308.  Reservations must be made at least thirty days in advance; payment is due thirty days prior to the event. Cash, money orders, or credit cards (Visa or MasterCard) are accepted. A deposit is due at the time of application. Picnic site reservation fees are due at time of application.

    Residential Business Licenses
    The City of Irvine allows home occupations in most residential zoning districts. A home occupation is a business activity which results in a product or service that is conducted in whole or in part of a dwelling unit. A residential business license certificate is required before a home occupation can begin operation.  The list of stipulations, in order to operate a business from your home, can be found at www.cityofirvine.org/ipd/divisions/business_licenses/default.asp (business license section) along with a home occupation application.  The certificate can be applied for and obtained from the Business License Department in Regulatory Affairs which is  located at 1 Civic Center Plaza between 8 a.m. and 5 p.m. Monday through Thursday and alternate Fridays.  For more information about licensing a home business or the home business ordinance, call the Business License department at (949) 724-7128.    

    Residential Remodels/ Additions

    The following items are required to be completed prior to project acceptance when submitting plans for  Residential Remodels / Additions:

    • You must have your Assessor's Parcel Number.
    • One copy of the Building Permit Application and Residential Take-off sheet; Subcontractors' List (which must be completed prior to issuance); and a School Determination Fee Form.  Please use BLACK or BLUE ink only.
    • Three sets of architectural and structural plans are required, including: Foundation plan and details; floor plans; roof plan; exterior elevations, sections cut through addition and existing structure.  The Site Plan with dimensions and setbacks are also to be included with each set of bluelines.
    • One copy of the Engineer's Structural Calculations (if applicable).
    • One set of the Energy Conservations Standards, including both the Title 24 Calculations and Compliance Forms.

    For more information, contact our Permit Processing Center at (949) 724-6313, or visit the City's website at

     

     



    Ride-Along Program
    The Irvine Police Department offers a ride along program in which citizens may ride with a uniformed police officer during his or her regular duty shift. This program is a great way for Irvine citizens to witness firsthand how their law enforcement officials help to keep the community safe.  Typically, only residents of Irvine will be permitted.   A routine background check will be conducted on all applicants. For more information, or to receive an application, contact the Business Desk  located at 1 Civic Center Plaza , between 7:30 a.m. and 8 p.m. Monday through Friday, or call them at (949) 724-7000. 

    Rideshare Assistance

    For information on carpooling in the Irvine area contact Spectrumotion at (949) 727-4273 or visit their website at www.72share.com



    Right-of-Way Permits - General Information
    Any construction or demolition occurring in City Of Irvine that involves work within the public right-of-way requires an encroachment permit issued by the City Of Irvine Community Development Department, prior to beginning the work. Encroachment permits vary in type and cost based on the kind and amount of work that will take place in the public right-of-way. The most common encroachment permits involves: street closure - these are necessary when construction activities impede traffic flow or involve full or partial closure of any roadways in the City Of Irvine.  An encroachment permit is also required for the construction of drive approach gutters, that enter or are adjacent to the public right-of-way.  If you have questions about the necessity of an encroachment permit, or for more information about obtaining one, please contact The Community Development Department located at 1 Civic Center Plaza from 8am to 5pm Monday through Thursday, and from 8am to 5pm on alternate Fridays, City Hall is closed every other Friday, or by phone at (949) 724-6313. 

    Right-of-Way Permits - Oversized Loads
    Any construction or demolition in City Of Irvine that necessitates oversized vehicles traveling through the City Of Irvine, requires an oversized load permit issued by the City Of Irvine Community Development Department prior to beginning work. These permits apply whenever any vehicle travels on a highway, street, or alley within the City Of Irvine with a loaded height, weight, or length larger than what state traffic regulations normally allow.  Oversized load permits can be obtained from the Community Development Department, located at 1 Civic Center Plaza, and  by phone at  (949) 724-6313, or you may fax the application to (949) 724-6440.

    Road Construction Projects

    For a list of current projects and contacts for road construction presently taking place within the City of Irvine, visit the City's website at www.ci.irvine.ca.us  w w w dot c i dot irvine dot c a dot u s, then go to the Public Works Department web page and select "Project Management" from the drop down menu.  For immediate assistance, call (949) 724-7511. Once again that number is (949) 724-7511

     



    Rodent Control

    Irvine Animal Services does not provide pest control services for mice and rats.  We suggest you contact your local phone directory under Pest Control.  If you feel you have an extreme rat infestation you can contact Orange County Vector Control at (714) 971-2421. 

    For more information, visit their website at www.ocvcd.org.  



    Roof Signs/ Character Balloons
    Any roof sign and/or display is prohibited in the City of Santa Fe Springs. Helium balloons are permitted during a special event; however, tethered helium balloons are to be setback from the property line equal to the length of the tether (string). To simplify, if the tether/string is 10 feet in length, the balloon anchor has to be 10 feet back from the property line. Balloons are not permitted to be tethered over neighboring properties, freeways, highways, or streets. The maximum diameter of any balloon is 24".

    Running for Public Office
    Any citizen of Irvine may run for Member of the City Council or Mayor in the City of Irvine if they meet the following general requirements: a citizen of the United States, a legal resident of Irvine, and at least 18 years old on or before the election date. Citizens desiring to run for public office who meet these general qualifications should contact the City Clerk at (949) 724-6205. 

    Santa Ana Zoo

    Santa Ana Zoo at Prentice Park is located at 1801 East Chestnut Avenue, Santa Ana, CA 92701.  The park is open Monday through Friday 10 a.m. to 4 p.m. with the grounds closing at 5 p.m. and Saturday and Sunday 10 a.m. to 5 p.m. with grounds closing at 6 p.m. Admission is $6 for persons 13 and older, $3 for children 3-12 and $3 for seniors, children under 3 are free.

     

    For more information, call (714) 835-7484  or visit their website www.santaanazoo.org 



    School Board Information

    There are two School Districts that provide public education to the citizens of Irvine:  The Irvine Unified School District and The Tustin Unified School District.

    Contact the School District Offices for School Board Information.

    The Irvine Unified School District Office is located at 5050 Barranca Parkway,  Irvine, CA  92604, and their telephone number is (949) 936-5000.    For more information, visit their website at  www.iusd.org. 

    The Tustin Unified School District Office is located at 300 South C Street, Tustin,  CA 92780, and their telephone number is (714) 730-7301.  For more information, visit their website at  www.tustin.k12.ca.us. 



    School Boundary Policy

    Contact the Irvine Unified School District for information regarding the School Boundary Policy. 

    The Irvine Unified School District Office is located at 5050 Barranca Parkway, Irvine, CA  92604, and their number is (949) 936-5000.

    For more information visit their website at:  www.iusd.org 



    School Calendar and Holiday Schedule

    Contact the Irvine Unified School District and the Tustin Unified School District Offices for information regarding school calendars and holiday schedules.

    The Irvine Unified School District Office is located at 5050 Barranca Parkway, Irvine, CA  92604, and their telephone number is (949) 936-5000.

    For more information, visit their website at  www.iusd.org.

    The Tustin Unified School District Office is located at 300 South C Street, Tustin, CA  92780, and their telephone number is (714) 730-7301. 

    For more information, visit their website at www.tustin.k12.ca.us. 



    School District Information

    There are two School Districts that provide public education to the citizens of Irvine: The Irvine Unified School District and The Tustin Unified School District.

    The Irvine Unified School District  is a public school system that seeks to produce educated and well-rounded young people through excellence in teaching, facilities and administration.

    Contact the Irvine Unified School District Office for information about schools located in Irvine.  The office is located at 5050 Barrranca Parkway, Irvine, CA  92604, and their telephone number is (949) 936-5000.   For more information, visit their website at  www.iusd.org.

    The Tustin Unified School District serves residents who live in the western and northern areas of Irvine.  Tustin Unified School District has a long history of excellence that continues to grow and be enriched by the accomplishments of its students, teachers, staff, and community.

    Contact the Tustin Unified School District Office for information about schools that serve students that live in Irvine.  The School District Office is located at 300 South C Street, Tustin,  CA  92780, and their telephone number is (714) 730-7301.   For more information, visit their website at  www.tustin.k12.ca.us



    School Resource Officer Program
     
     

    School Resource Officers

     

    Crossroads Area

     

    Officer Kevin Von Luft
    Irvine High School
    Venado Middle School

    Officer Dale Lawrence
    Woodbridge High School
    Lakeside Middle School

    Officer Dave Tran
    Creekside High School
    South Lake Middle School

     

    Portola Area

     

    Officer Rolf Parkes

    Northwood High School
    Sierra Vista Middle School

    Officer Michael Tu
    Beckman High School

     

    University Area

     

    Officer Tom Goodbrand 

    University High School
    Rancho San Joaquin Middle School



    School Transportation

    The Irvine Unified School District provides a school bus fleet as a service to the school community.  The Transportation Department is located at 14600 Sand Canyon Avenue, and the office hours are Monday through Friday from 6 a.m. to 3 p.m.  The number to contact the Transportation Department is (949) 936-5370.   For more information, visit their website at  www.iusd.k12.ca.us/transportation  

    The Tustin Unified School District also provides a school bus fleet.  The number to contact the Transportation Department is (714) 730-7518. and the office hours are Monday through Friday,  from 9:00am to 3:30pm.  For more information, visit their website at  www.tustin.k12.ca.us/HTML/InfoCenter/General/transportation 



    Senior Activity Programs

    Senior Services offers a variety of activities and programs designed to enhance and enrich the lives of adults age 50 and older. The Neighborhood Center and Betty Wilson Centers offer a broad spectrum of services including a nutrition lunch program at Neighborhood Center, enrichment and educational classes, health, fitness and wellness programs, excursions, special events and Outreach Services.  Operating hours for both centers 8:00 a.m. to 5:00 p.m. Monday through Friday.  For a complete listing of programs and information please call Senior Services at (562) 692-0261 or visit our centers:

    Neighborhood Center
    9255 Pioneer Blvd.
    Santa Fe Springs

    Betty Wilson Center
    11641 Florence Ave.
    Santa Fe Springs

    Senior Center - General Information

    The Lakeview and Rancho Senior Centers are multi-purpose facilities offering a broad spectrum of services and activities for older adults in the community. Lakeview is located at 20 Lake Road in Woodbridge, and Rancho is located at 3 Ethel Coplen Way in University Park.  Operating hours are from 8 a.m. to 5 p.m. Monday through Friday.  Seniors can receive fellowship, services, and participate in activities that enhance their involvement in and with the community. Daily lunches are served at Lakeview Senior Center, and speakers come frequently to inform and entertain. Recreational opportunities include arts, crafts, and needlework groups, literary and history circles, physical fitness activities, health screenings, and educational opportunities. Special luncheons, dances, cookouts, art shows, and games are part of the program, and day trips, tours, and vacation packages are also coordinated for senior citizen participation. The Centers offer workshops and meetings to discuss a number of issues pertinent to seniors. Current meeting groups address senior benefits, insurance, housing, financial and legal matters, employment, health care, and hospitalization. Transportation to the Centers can be arranged for any Irvine senior who needs assistance. For more information about the Centers, call (949)724-6900.



    Senior Center Donations and Fundraising

    The Senior Centers receive donations every year from businesses and individuals that make many of our services possible.  Donations are directed at programs and services such as respite care, social care services, in-home care, transportation, emergency needs and many other services.  For more information, contact Lakeview Senior Center, located at 20 Lake Road, between 8 a.m. and 5 p.m. Monday through Friday, or call (949)724-6690. 



    Senior Clubs and Organizations

    Several senior citizen clubs and organizations are available to older residents who are looking for enrichment opportunities and community involvement. Membership in most groups requires a nominal organizational fee and is open to the public. For more information or a complete listing of senior clubs and organizations in the area, contact Senior Services, 20 Lake Road , between 8 a.m. and 5 p.m. Monday through Friday, or call (949)724-6900.



    Senior Discount - Gold Card

    50+ Gold Card memberships are available to adults age 50 and older, and disabled citizens, at a cost of $10 per year. The 50+ Gold Card program provides members with a variety of benefits, including: savings on select classes offered through the Community Services Department and Lakeview Senior Center Computer Lab, discounted fitness center memberships, priority ticketing and/or discounts on specified senior services activities and events, as well as a free birthday lunch at the Rose Garden Café. Gold Cards are available for purchase at both the Rancho and Lakeview Senior Centers. For additional program information, please call (949) 724-6923.

     



    Senior Employment Services

    At this time, the City provides no services related to Senior Employment.



    Senior Employment Services

    At this time, the City provides no services related to Senior Employment.



    Senior Programs

    Senior Services coordinates a variety of activities and programs designed to enhance and enrich the lives of adults age 50 and older. The Lakeview and Rancho Senior Centers offer a broad spectrum of services including daily lunches, enrichment and educational classes, health, fitness and wellness programs, excursions, special events, and Outreach Services. Operating hours for both Senior Centers are from 8 a.m. to 5 p.m. Monday through Friday. For a complete listing of programs and information, visit the City of Irvine website at www.irvineseniors.org or call (949)724-6900/6800.



    Sheriff's Office

    The Orange County Sheriff’s  (County of Orange) Administrative Offices are located at 550 North Flower St., Santa Ana, CA  92703.  For information call (714) 647-7000, once again, that number to call is (714) 647-7000, or visit their website at www.ocsd.org 



    Shopping Carts
    The City of Irvine Public Works Department is aware that shopping carts left on sidewalks and parkways along City streets can be a nuisance to the community.  Please contact Public Works if you observe carts outside of shopping center parking lots, Monday through Friday, 7 a.m. to 4 p.m. at (949) 724-7600.    You may also contact California Shopping Cart Retrieval Services at 1-800-252-4613  leave a detailed message regarding the location of the cart including the City where the cart is located.

    Sidewalk Maintenance
    The City of Irvine Public Works Department constructs, maintains and repairs sidewalks, curbs, gutters and access ramps in the public right-of-way adjacent to residential and arterial roads.  For more information, or to report a sidewalk, curb, gutter or access ramp in need of repair, contact the Public Works Department between 7 a.m. and 5 p.m., Monday through Friday, at (949) 724-7600.

    Sign Permits
    To obtain information regarding size, type and placement of signs, contact Jan Helf at (949) 724-6326. 

    Slurry Seal
    For a list of work locations currently scheduled for slurry seal, visit the City's website, go to the Public Works webpage and select "Project Management" from the drop down menu, then choose "Slurry Seal Schedule."  For immediate assistance, call (949) 724-7511. Once again, the number is: (949) 724-7511.



    Small Claims Court

    The Harbor Justice Center, Newport Beach Facility (The Superior Court of California, Orange County), serves Irvine and surrounding cities for Small Claims Court.

     

    The Harbor Justice Center is located at 4601 Jamboree Road, Newport Beach, CA  92660 (corner of Jamboree and Birch).  The Small Claims Court may be contacted at (949) 476-4764.  The general information number for the Harbor Justice Center is (949) 476-4699.  Once again, that number is (949) 476-4764.  For more information, visit their website at www.occourts.org/civil/smclaims.asp.   



    Smoking Ordinance

    The New Statewide Smoke-free Entryway Law (AB 846), amends California Government Code Sections 7596-7598, to prohibit smoking within 20 feet of a main entrance, exit, and operable window of all public buildings (buildings owned and occupied, or leased and occupied by the state, county, or city) as well as buildings on the campuses of the University of California (UC), California State University (CSU), and California community colleges, effective January 1, 2004.  For the law to be effective, a sign must be posted describing the no smoking prohibition.

    Section 7596(a) of the law defines a public building as "...a building owned and occupied, or leased and occupied by the state, a county, a city, a city and county, or a California community college district." The law applies to all state, county, and city government buildings.  The new law does NOT apply to privately owned buildings unless they are leased or occupied by a state, county, or city agency.

    For more information regarding Smoking and Tobacco Laws that affect Orange County,  contact the County of Orange, Health Care Agency, at (714) 834-4722, or visit their website at www.ochealthinfo.com/tupp/laws.htm 

     



    Soccer - Adult Leagues

    Adult Soccer Leagues forming; call today to register!  Adult Soccer leagues are operated by Irvine's Athletic Services and  have been modeled after some of the more successful adult soccer leagues in Southern California.  A variety of leagues and levels are offered for interested teams.

     

    TO REGISTER A TEAM

    Download, complete and return a Team Roster

    LINK TO:  Soccer Registration Information

    LINK TO:  Soccer Team Roster

     

    Download, complete and return a Team Questionnaire

    LINK TO:  Soccer Team Questionnaire

     

    Submit team fees to the Athletics Staff @ the Irvine Civic Center

    LINK TO:  League Registration Deadlines 

     

    LEAGUE FEES

    $500 (7v7 Soccer Leagues)

    $1200 (11v11 Soccer Leagues)

     

    LEAGUE FORMATS

    Full-Size 11 v 11 leagues

    Short-Sided 7 v 7 leagues

    Men’s Leagues

    Women’s Leagues

    COED Leagues 

     

    SEASONS

    Winter (November-March)

    Spring (March-May)

    Fall (August-November)

     

    11 v 11 LEAGUES

    Leagues will play two (2) 40 minute half's with a 10-minute halftime.

     

    7 v 7 LEAGUES

    League will play two (2) 25 minute half's with a 5-minute halftime.

     

    Leagues are scheduled on weeknights and on Sundays.

     

    PLAYER ID CARDS

    All players in the league must purchase a Player ID Card to participate in the league.  Fee is $5 per card.  All participants must have their ID Cards at all games (no exceptions).  

     

    Player cards can be obtained at the Player ID Card photo sessions.  These photo sessions are listed in the league registration materials.  After these dates, players may obtain a Player ID Card at the Community Services office Monday through Thursday from 9am to 5pm.

     

    For more information please call (949) 724-6605 or by email MMiles@ci.irvine.ca.us.    

     

    Adult Soccer Leagues are forming, call today to register!  Leagues will be operated by Irvine Athletic Services and have been modeled after some of the more successful adult soccer leagues in Southern California.   A variety of leagues and levels are offered for interested teams.

     

    To register a team, complete and return a Team Roster and a Team Questionnaire, and submit them to the staff at the Irvine Civic Center.  These forms and the team's league fees are due by the league registration date.

     

    Download forms, check out league and registration dates from the internet site, w w w dot Irvine Athletics dot org.  Forms can be picked up, mailed or faxed.  For faxed information, wait for the prompt at the end of this recording and the forms will be faxed automatically.  

     

    The fee is $1,200 to enroll a team for the 11-on-11 leagues and $500 to enroll a 7-on-7 team.  All leagues are scheduled for ten games each season.  Insurance programs are available for interested teams at an additional expense.  Contact staff for details.

     

    League and registration dates are available on the web at w w w dot Irvine Athletics dot org.  At the conclusion of this message, there will also be a prompt for faxed information.

     

    There are a variety of leagues from which to choose.  Men's 11-on-11 leagues, men's 7-on-7 leagues, and coed 7-on-7 leagues.  Leagues are divided into divisions to match up teams with similar skills.

     

    For questions assistance with registering a team, call (949) 724-6605.  Once again that number is (949) 724-6605.  Leagues are very popular and space is limited.  

     

     



    Social Security Administration
    The U.S. Social Security Administration provides financial assistance such as welfare and unemployment benefits as well as other services to seniors, disabled citizens, and low income residents across the country. Contact the Social Security Administration directly for answers to Social Security questions. Social Security Adminstration offices are located at: 

    1. The Federal Building at 2400 Avila Road, Laguna Niguel

    2. 1851 East First Street, Santa Ana

    3. 17075 Newhope Street in Fountain Valley, CA 

    For general information, a listing of services, or specific questions, contact the Administration at 1-800-772-1213, or visit their website at  www.ssa.gov 

     

    Social Services Agency - General Information

    The Orange County Social Services Agency (SSA) operates under the policy direction of the Orange County Board of Supervisors and the California Departments of Social Services and Health Services. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes from State, Federal, and County sources. The Social Services Agency is located at 888  N. Main Street, Santa Ana, CA  92701, or call them at (714) 541-7700.  For more information, visit their website at www.oc.ca.gov/ssa

     



    Social Services

    The Family Services Section provides a variety of social services to youth, families and older adults who live and/or work in Santa Fe Springs. Families or individuals needing assistance can contact the Neighborhood Center for an assessment appointment.  Services and referrals may then be provided to qualifying families.  Services may include: emergency food items, Notary Services, Advocacy Referrals, Income Tax Assistance (VITA), Youth Summer Employment, Legal Services, financial relief, utility bill assistance programs, and health and wellness. For further details or assistance, please contact the Neighborhood Center at (562) 692-0261.

    Softball - Adult Leagues

    Adult Softball Leagues forming… call today to register!  Leagues are scheduled and operated by Irvine’s Athletic Services, and games are played on the finest of Irvine's award winning fields.

     

    TO REGISTER A TEAM...

    Download, complete and return the Team Roster

                LINK TO:            Softball Registration Information

                LINK TO:            Softball Team Roster 

     

    Download, complete and return the Team Questionnaire         

                LINK TO:            Softball Team Questionnaire          

     

    Submit team fees to Athletics Staff @ the Irvine Civic Center          

                LINK TO:            League Registration Deadlines   

     

    Don’t have a team but still want to play…?

    EVERYONE IS WELCOME!  Teams with more residents and individuals employed in Irvine receive priority in these over-impacted leagues.  If you are an individual looking to join a team we'll do our best to match you up with a team looking to add players.  On occasion, we are able to form a team of individuals. 

     

    LEAGUE FEES

       $500 per team

     

    SEASONS

    Winter (November-February)

    Spring (February-May)

    Summer (May-July)

    Fall (August-November)

     

    LEAGUES, DIVISIONS & NIGHTS OF PLAY

    Men's Leagues

    COED Leagues

    Women's Leagues

    Masters Leagues (40 and over)

     

    Upper Divisions "C" through Lower Divisions "D" 

     

    Games are played Sunday through Friday; choice of evening as available.

     

    LOCATIONS

    Harvard Community Athletic Park

    Bill Barber Community Park

    Alton Community Athletic Park

    Heritage Park Athletic Fields 

     

    For more information call (949) 724-6605 or email mmiles@ci.irvine.ca.us

     

    OTHER LINKS

    The Bat Lists  (Legal/Illegal)

    Softball League ByLaws

     

     

    Adult Softball Leagues are forming, call today to register!  L. 

     

    To register a team, complete and return a Team Roster and a Team Questionnaire and submit them to the staff at the Irvine Civic Center.  These forms and the team's league fees are due by the league registration date.

     

    Download forms, check out league and registration dates from the internet site, w w w dot Irvine Athletics dot org.  Forms can be pickedup, mailed or faxed.  For faxed information, wait for the prompt at the end of this recording and the forms will be faxed automatically.  

     

    The fee is $500 to enroll a team.  All leagues are scheduled for ten games each season.  Insurance programs are available for interested teams at an additional expense.  Contact staff for details.

     

    League and registration dates are available on the web at w w w dot Irvine Athletics dot org.  At the conclusion of this message, there will also be a prompt for fax information.

     

    There are a variety of leagues for you to choose from, including Men's, Women's, COED and our Masters Leagues designed for Men 40 years of age and older.  Lagues are also divided into divisions to match up teams with similar skills.

     

    For questions or need assistance with registering a team, call (949) 724-6605.  Once again that number is (949) 724-6605.  Leagues are very popular and space is limited.  

     



    Spaying and Neutering

    The overpopulation of unwanted animals is a serious problem in any area. To reduce this problem, The Irvine Animal Care Center asks that all pet owners have their pets spayed or neutered. In addition, the law requires that all animals adopted from a shelter facility be spayed or neutered.

     

    For more information, call the Irvine Animal Care Center at (949) 724-7741. Once again, that number is (949) 724-7741.

    The Animal Care Center hours are:
    Monday, Wednesday, Thursday, Friday from 12 - 7pm
    Saturday 10am - 5pm,     and
    Sunday 11am - 5pm


    Special Event Permits
    Any citizen or group who wishes to hold a parade or race through City of Irvine right-of-way must apply for a permit prior to the event. Permit applicants should come to the Irvine Police Department  to apply. You must include a map of the exact route of the parade or race with your application.  Plan your permit needs early; it can take up to 4 weeks to process your application. The office has the right to modify the time or nature of your application or to deny the application outright if it does not fit with the needs of the City of Irvine. You may also be required to pay for police officers or other City of Irvine  personnel to be on hand for the event. For more information or to apply for a parade or race permit, stop by the Irvine Police Department, located at 1 Civic Center Plaza, Tuesday  through Friday, or call them at (949) 724-7022. 

    Special Events

    The City of Irvine Community Services Department proudly hosts many seasonal family events.  Watch for such events as The Great Egg Hunt, Haunted Adventure, Boo Bash, Winter Fest, Picnic in the Park, Lounge Chair Theatre, and many more.  These events are themed to the season and are usually held at local Community Parks.  All families are welcome.  For more information see www.cityofirvine.org/citycals/special_events.asp, or call (949) 724 6610. 



    Special Olympics

    Special Olympics is an international program of year-round sports training and athletic competition for more than one million children and adults with intellectual disabilities and closely associated developmental disabilities.

    Special Olympics Southern California (SOSC) is a 501(C)(3) nonprofit organization accredited by Special Olympics Inc. - one of 52 accredited operating in the United States.

    For information regarding Special Olympics Southern California, Orange County, contact them at 2080 North Tustin Avenue, #B, suite B,Santa Ana, CA 92705.  Their phone number is (714) 564-8374, once again, that number is (714) 564-8374, or visit their website at www.sosc.org/orangecounty.html w w w dot s o s c  dot org / orange county dot h t m l



    Starting a Business
    There are many steps that need be taken when starting a new business.  A list of agencies to contact before starting a business can be found on the City of Irvine business license application and instruction website.  To find the list, search the City of Irvine website homepage at www.ci.irvine.ca.us.  and look under the Business License link. After you have identified what type of business you are starting, a location for the business needs to be found.  Once the location has been found or if you need to speak to someone regarding a potential business site, contact the Community Development department at (949) 724-6300.    The Community Development department will be able to assist you by explaining zoning issues, building and business permits, and site selection.  Once you are ready to begin your business, your final step is to file for a business license with the City of Irvine.  If you need assistance with the application or have a general question, call (949) 724-6310. 

    State and Federal Legislation

    Many citizens find it both educational and essential to stay abreast of legislation being debated in the state assemblies or in the U.S. Capitol to ensure that their representatives are addressing their concerns and needs.

     

    U.S. Representative Christopher Cox, 48th DistrictHe can be reached at (949) 756-2244.  Once again that number is (949) 756-2244.

    One Newport Place, Suite 420

    Newport Beach, CA 92660

    (949) 756-2244

     

    U.S. Senators Barbara Boxer, whose Southern California Office phone number is (213) 894-5000. Once again, that number is (213) 894-5000.

    312 N. Spring Street

    Suite 1748

    Los Angeles, CA 90012

    (213) 894-5000

     

    and Dianne Feinstein whose Southern California Office number is (619) 231-9712.  Once again, that number is (619) 231-9712.

    750 “B” Street, Suite 1030

    San Diego, CA 92101

    (619) 231-9712

     

    The Governor of the State of California is Arnold Schwarzenegger, whose office number is (916) 445-2841.  Once again, that number is (916) 445-2841.

    State Capitol, 1st Floor

    Sacramento, CA 95814

    (916) 445-2841

     

    California State Senator John Campbell, 35th District, whose office number is (714) 957-4560.  Once again, that number is (714) 957-4560.

    950 South Coast Drive, Suite 240

    Costa Mesa, CA 92626

    (714) 957-4560 and (916) 445-4961

     

    California State Assemblyman  Chuck DeVore, 70th District, whose office number is (916) 319-2070.  Once again, that number is (916) 319-2070.

    State Capitol,. Room 4102
    Sacramento, CA 94249-0001
    (916) 319-2070

     

     



    State Disability/Insurance Claims
    The City of Irvine does not process State Disability Insurance Claims. If you need to file for Disability benefits or have a disability claim-related question, please visit the State of California, Employment Development Department's website at: www.edd.ca.gov  or call SDI  representatives at 1-800-480-3278. TTY users may call 1-800-563-2441.

    State Government Representatives

    In addition to local government officials, many other officials represent the citizens of Irvine at the state level. Your current elected state officials include: Governor Arnold Schwarzenegger; Lieutenant Governor Cruz M. Bustamante; State Senator Dick Ackerman, 33rd District; State Senator John Campbell, 35th District; State Assemblyman Chuck Devore, 70th District;  and State Attorney General William Lockyer.

    For more information about state government or to contact one of your representatives, call the State of California's main information line at (916) 657-9900, or visit their website at  www.ca.gov 

     



    Storage Shed Permits

    One-story detached accessory buildings used as tool and storage sheds, playhouses, and similar uses, exceeding 120 square feet require a building permit. The applicant shall submit plans, structural details, calculations, and a site plan showing accessory building set back distances for both Planning and Building and Safety Divisions to review and approve. The building code minimum set back distances for the sheds are 3 feet. Contact the Planning Counter at (949) 724-6308 to verify zoning regulation code minimum set back distances. once again, that number is (949) 724-6308,  The most critical set back distances shall apply.  The licensed engineer shall stamp and sign the top sheet of the calculations and each sheet of the plans. For questions related to the building permit submittal and processing, such as permit fees, and  how many sets of plans are required for submittal, contact the permit counter at (949) 724-6313. once again, that number is (949) 724-6313, To schedule for inspection after your permit has been issued, please call (949) 724-6396, once again, to schedule an inpsection, that number is (949) 724-6396, or for more information visit the City's website at: w w w dot c i dot irvine dot ca dot u s  www.cityofirvine.org/depts/cd/buildingsafety/inspect/default.asp



    Storm Drains and Drainage Ditches
    The City of Irvine is responsible for installing and maintaining storm drains and drainage facilities within the Public Works Street Division public right-of-way. Storm drains and ditches divert the water after a storm or shower away from road surfaces, public access areas, or low basins where water collection could be unhealthy and dangerous. Water instead flows into drains and ditches where it can be safely channeled.  The system consists of inlets, catch basins, open county storm channels to the ocean, ditches, underground pipelines, and detention ponds. The department routinely inspects and cleans to remove any obstacles obstructing the flow of water and makes structural improvements to insure that the system is efficiently and reasonably handling water flow. Citizens are reminded to never dispose of leaves, grass clippings, or trash into the drainage system or in a location, such as a roadway, where debris could be swept into the system by storm water. For more information, or to report a storm drain or ditch that is backed up or flooding, contact the Public Works Department between 7 a.m. and 5 p.m., Monday through Friday, at (949) 724-7600. 

    Strategic Business Plan

    As a blueprint for the City's future, the Strategic Business Plan defines the Irvine City Council's goals and evaluates the City's financial capacity to achieve them. 

    Each January, the City Council reviews the Strategic Business Plan and sets funding priorities for the coming fiscal year using the financial projections contained within the Strategic Business Plan. When funds are not available to fulfill every goal, priority services are funded first. 

    The City Council's priorities are

    • A clean and well-maintained environment 
    • A safe community  
    • Economic prosperity and a livable community 
    • Effective government 

    For more information on the Strategic Business Plan, call (949) 724-6676.  Once again, that number is (949) 724-6676.

     



    Street Abandonment

    Public Streets may be abandoned or vacated if they are no longer useful to the public, and City Council finds that your project meets the requirements set forth in California Streets and Highways Code Section 8330.  If your project requires a street or public utility easement to be abandoned, you must complete an application with the Public Works Department and submit it with the application fee.  Two copies of the legal description of the easement area, closure calculations, title reports, and the conditions of approval for your project must be included with the application.  In addition, you will also be required to submit clearance letters from all affected utility companies.  The City will either approve the application or provide you with comments within fifteen working days of receipt of the application.  Upon completion of the review process, the City Council will be asked to approve a resolution of abandonment and the City will have it recorded and return a copy of the recorded document to you.  For more information, please contact the Public Works Department at One Civic Center Plaza, between 7:30 a.m. and 5:30 p.m., Monday thru Thursday, and Fridays 8 a.m. to 5 p.m., except on alternate Fridays when the City is closed.  You may contact the City’s Right-of-Way Administrator, Tim Kirkham, at (949) 724-6422. 



    Street Lights
    Street lights in the City of Irvine are owned and maintained by Southern California Edison.  If you are experiencing problems with street lights, contact Southern California Edison at 1-800-655-4555.  If you have any questions regarding street lights, call the City of Irvine Public Works Department, Monday through Friday, from 7 a.m. to 4 p.m. at (949) 724-7600. 

    Street Maintenance and Repairs
    The City of Irvine makes every effort to respond immediately to all repair and maintenance concerns on City roads, but they can always use your help. If you notice City roadways or sidewalks with dangerous cracks or holes, roadways with debris, rights-of-way that are encroached by bushes, trees, or other obstructions, or malfunctioning or broken traffic signals and signs, contact the department to report the problem. When you call, be prepared with the location and type of maintenance problem as well as your name and phone number so that the department can contact you for additional information. Leave these details in a message if a person is unable to answer the phone when you call. For more information, or to report a maintenance or repair need, contact the Public Works Department between 7 a.m. and 5 p.m., Monday through Friday, at (949) 724-7600.

    Street Sweeping

    If you have any questions regarding the City of Irvine Sweeping Program, call Public Works Maintenance at (949) 724-7600 or Joe Dillman, Street Maintenance Supervisor at (949) 724-7696 Once again, those phone numbers are (949) 724-7600 or (949) 724-7696 or visit the City's website to view and print out a copy of the 2005 street sweeping schedule.
     
    The City of Irvine Sweeping Program provides service for arterial, residential and industrial area roadways. Arterial roadways are swept bi-weekly, between the hours of 3:30 a.m. and 7 a.m., Tuesday through Friday. Residential roadways are swept bi-weekly, between the hours of 7 a.m. and 2 p.m., Tuesday through Friday. Residential sweeping generally follows the day after trash collection every other week.  The Irvine Business Complex and the Irvine Industrial Complex East is also swept bi-weekly, between the hours of 10 p.m. and 6 a.m., Monday through Friday.


    Street Vendors/Ice Cream Vendors
    All street vendors are required to obtain a Regulatory Permit through the Police Services Center. We encourage you not to purchase items from street vendors unless they are displaying a sticker issued by the City of Santa Fe Springs. For additional information and/or to report illegal street vendors, please contact the Police Services Center at (562) 409-1850.

    Subdivision Map Approval Process

    Under the Subdivision Map Act, any time land is subdivided in order to be sold, leased, or financed, the subdivision must be approved by the City of Irvine.  For this purpose, the City of Irvine has adopted subdivision regulations that comply with the State law.  In the City of Irvine, a Tentative Parcel Map is required for the division of four (4) or fewer residential lots or non-residential subdivisions, and a Tentative Tract Map for division into five (5) or more residential lots.  All subdivisions require discretionary review and approval by the Planning Commission and/or the Subdivision Committee.  Once the Tentative Map is approved, a Final Map is subject to the review and approval by the City Council of Irvine.  A copy of the Subdivision Map Approval Information Sheet may be obtained by clicking on the following link:    or, by contacting the Development Assistance Center at (949) 724-6308.

    You can visit the city's website at www.ci.irvine.ca.us



    Subpoenas

    Subpoenas for records and information are served to the City Clerk's Office, located on the third floor of City Hall, and processed by the Office of Records and Information. For information call (949) 724-6205. 



    Surveying Information

    The City’s Development Engineering Division, in the Public Works Department, provides survey monument information for City of Irvine street improvement projects.  This information is available at City Hall, which is located at One Civic Center Plaza, Irvine.  The City’s hours of operation are from 7:30 a.m. to 5:30 p.m., Monday through Thursday, and 8 a.m. to 5 p.m. on alternate Fridays.  For assistance, you may contact Ron Allen at (949) 724-6464. 

     

    Survey services do not include work for individual citizens, such as locating property corners and boundary lines or resolving boundary disputes between private landowners.  Citizens requiring these types of services should contact a qualified, private surveying company. 



    Swim Lessons

    The City of Irvine's Learn-To-Swim program offers swimming lessons for all abilities, and ages six months through adult.  Swim lessons are offered year-round at the William Woollett Junior Aquatics Center, and during the summer at the Northwood High School Aquatics Center.  All classes are taught by certified American Red Cross Water Safety Instructors.  Spring and Fall children's lessons are $40.00 per four-week session.  Classes are offered Monday and Wednesday or Tuesday and Thursday, and are 25 minutes in length.  Summer children's classes are $50.00 and are offered in two-week sessions, Monday through Friday, with the exception of Ducklings classes, which are one week only.  Classes are 25 minutes in length.  All adult classes are offered either Monday and Wednesday or Tuesday and Thursday and are 50 minutes in length.  For class times and session dates, please visit the website at www.IrvineQuickReg.org  or stop by either pool.  For questions call (949) 724-6717.



    Swimming Pool, Spas and Hot Tub Permits

    A building permit is required prior to construction of all above ground and in-ground swimming pools, hot tubs and similar structures that contain more than 1.5 feet of water that are built in The City of Irvine. Portable spas that simply plug in may not require a pool and tub permit, though they may require an electrical permit.

     

    Once a complete set of plans and Engineer calculations are reviewed and approved by our Building & Safety Plan Checker, the applicant has to present a receipt of payment to the Irvine Ranch Water District Sewer  for a Tap fee, a pool and tub permit will be issued.

    The cost of the permit is Fees based on the square footage of the construction. Additional permits, such as electrical and plumbing permits, may be required before issuance of a Building permit. If this is the case, The Building & Safety department will contact you to inform you of what you will need to do. For more information about swimming pool and hot tub permits and fees, please contact Building & Safety Department located at 1 Civic Center Plaza, from 7:30 a.m. to 5:30 p.m. Monday through Thursday, and from 8 a.m. to 5 p.m. on alternate Fridays, City Hall is closed on every other Friday, or call the department at (949) 724-6311. 

    Swimming Pools

    The City of Irvine operates and maintains two public swimming pool facilities. William Woollett Junior Aquatics Center is located at 4601 Walnut, in Heritage Park, and Northwood High School Aquatics Center is located at 4515 Portola Parkway, at Northwood High School.  

    Woollett Aquatics Center sports two side-by-side 50-meter pools and a 25-yard teaching pool.  It is also equiped with family changing rooms, classroom, concession area, one-meter diving boards and three-meter diving boards, as well as men's and women's locker rooms.  Northwood Aquatics Center includes a 50-meter pool with a one-meter diving board, and men's and women's locker rooms. 

    Recreational swimming is offered at both pools from 1 p.m. to 3 p.m. Monday through Friday from June 27-September 2, 2005,  from 1 p.m. to 4 p.m. on Saturdays and Sundays beginning April 2 at Woollett Aquatics Center, and starting July 2 at Northwood Aquatics Center. 

    Daily admission rates are $2.00 for children under 17,  $4.00 for adults, and $2.00 for seniors over 55. Thirty-visit memberships are $52.50 for children under 17, $90.00 for adults, and $52.50 for seniors over 55. Memberships are non-transferable. 

    Lifeguards are on duty at all times, and they strictly enforce pool rules. Children under the age of six must be accompanied by an adult one-on-one at all times.  For more information about the City of Irvine's public swimming pools, group admission or for cancelled dates,  call (949) 724-6717 or visit the web at www.cityofirvine.org/depts/cs/aquatics/recreation_swimming 



    Telephone Solicitation
    Beware of any organization soliciting cash or credit card donations by the telephone. Before you purchase from or donate to anyone soliciting by phone, check with the local Better Business Bureau or the State of California. Be sure to request the name of the company, the tax identification number and the name of the representative of the business that has called you. Even if a business is legitimate, it may not be permitted to solicit by telephone. For more information, call the California Department of Justice at (916) 322-3360 or 1-800-952-5225,   or call the Better Business Bureau at (909 )825-7280 or visit their website at www.bbb.org  

    Telephone/ Internet/ Wireless Services

    Cox Communications, is the major provider of advanced cable, video, voice, and data base services for homes and business in the City of Irvine.  Contact Cox Communications at (949) 720-2020, Once again, that number is (949) 720-2020,or visit their website at  www.cox.com/oc.  w w w dot  cox  dot  com /  o  c

     

    S B C, formerly Pacific Bell, provides telephone, wireless communications, pagers and paging services, Internet service and satellite television service to the Irvine Area.  Contact S B C at 1-800-310-2355,  Once again, that number is 1-800-310-2355, or visit their website at www.sbc.com.  w w w dot  s  b  c  dot  com

     

    Verizon provides telephone, wireless communications and Internet service to the Irvine area.  Contact Verizon at 1-800-922-0204, Once again, that number is 1-800-922-0204, or visit their website at www.verizonwireless.com.  w w w dot  verizon wireless  dot  com



    Tennis Court Surface Maintenance

    To report tennis court surface problems at City neighborhood and/or community parks call (949) 724-6696 or e-mail pkrantz@ci.irvine.ca.us.


    Tennis Courts

    Tennis facilities are operated under the supervision of Irvine's Athletic Services.  A variety of Tennis lessons, leagues and activities have been implemented for the community. 


    Although the tennis facilities are utilized by many different organizations, a significant number of courts are available for walk-on use by the public.  A Tennis Court Reservation program is also available for those who wish to use the courts and avoid a wait. 

     

    LINK TO:  Map of Tennis Facilities 

     

     



    Tennis Program

     

    An extensive, award-winning tennis lesson program is operated by Irvine’s Athletic Services.  Instruction is provided on City courts in most Irvine neighborhoods.

     

    Programs consist of:

    Tennis Lesson Program (Juniors, Adults)

    Private Lesson Program

    Junior Team Tennis

    World League Tennis

    Tennis Court Reservations

    Mommy, Daddy & Me Tennis  

     

     

    What’s offered?

    To view a brochure and check out the Tennis Classes

    LINK TO:      Tennis Brochure

     

    To Register On-Line

    Visit the IrvineQuickReg website to enroll for a class on-line    

    LINK TO:     IrvineQuickReg.org

     

    To Register on the Phone

    You can ask questions regarding the lessons and the programs offered by calling (949) 724-6617. A touch-tone registration system is available by calling (949) 222-2251, if you have rgistered for program in the past and have a Client ID# and Family Pin# .

     

    For more information about the program and classes, please call (949) 724-6617 or email SRiggs@ci.irvine.ca.us .

     

     

     

    The Community Services Department is proud to offer one of the most successful tennis lesson programs in Southern California.  Our award winning tennis program is scheduled and operated by Irv Ines Athletic Services and instruction is provided on City courts in Irvine neighborhoods.

     

    The Orange County Community Tennis Association honored Irvines Tennis Program and One of Our Tennis Instructors in 2000.

     

    2000 Tennis Facility of the Year, Heritage Park

    2000 Instructor of the Year, Chris Emery

      

    Our programs consist of…

    The Tennis Lesson Program (for Juniors and for Adults)

    The Private Lesson Program

    Junior Team Tennis

    World League Tennis

    Mommy, Daddy & Me Tennis (and) the Tennis Court Reservations program

     

     

    To view the Tennis Brochure and check out our activities, visit our Irvine Athletics website at  w w w dot Irvine Athletics dot org.  If you would like this information faxed to you, please respond to the prompt at the conclusion of this message and the documents will be sent by fax

       

    If you would like to register for classes on line, you can visit our City web site at w w w dot Irvine Athletics dot org.  This web page has quick links to register for our Tennis Leagues and Tennis Classes.

      

    If you have registered for City programs in the past and would like to register over the phone, we can transfer you to our Touch Tone Registration system.  Please note you will need to have your client I D number and your family pin number available.  Please respond to the prompt at the conclusion of this recording and we will transfer you automatically.

     

    For more information about our programs and classes, call (949) 724-6617 or email us at S Riggs at c i dot Irvine dot c a dot u s  

     

     



    The Government Financial Officer

    The Government Financial Officer in the City of Irvine is the Manager of Fiscal Services who can be reached at (949) 724-6027.



    The Irvine Museum
    The Irvine Museum was founded in 1992 by Joan Irvine Smith and her mother, the late Athalie R. Clarke (1903-1993).  The first exhibition opened on January 15, 1993.

    It is the only museum in California dedicated to the preservation and display of California Impressionism or Plein-Air paintings, an art style that flourished in California from 1890 to 1930.

    The Irvine Museum is located at 18881 Von Karman Ave, Ste 100, (ground level), Irvine, CA  92612.  For information and directions, call (949) 476-2565, and to contact the museum's offices, call (949) 476-0294.

    Once again, the general information number is (949) 476-2565  and the office number is (949)476-0294.

    The Irvine Museum is open Tuesdays through Saturdays from 11 a.m. to 5 p.m.  Admission and parking are both free.  For more information, visit their website at www.irvinemuseum.org.

    The Toll Roads/The Transportation Corridor Agencies

    The Transportation Corridor Agencies were formed in 1986 to plan, finance, construct and operate Orange County's 67-mile public toll road system.

    For information regarding The Toll Roads, or for FasTrak Customer Service, call 1-800-378-8725, Monday through Friday from 9 a.m. to 6 p.m.

    The Toll Roads Walk-In Service Center is located at 125 Pacifica, Ste. 120, Irvine, CA  92618, and it is open Monday through Friday from 8 a.m. to 5 p.m.  The phone number is  (949) 754-3400.  

    The Toll Violations Department may be contacted at (949) 727-4800. 

    For more information, visit their website at www.thetollroads.com   



    Tourism and Attractions Office - General Information

    Both visitors and residents of the City of Irvine can find all the information and resources they need to discover the wide variety of entertainment and cultural amenities available in Irvine through the Irvine Chamber of Commerce's, Destination Irvine. This office provides brochures and pamphlets, maps, and event schedules of the most popular attractions and destinations around the community. Whether you're planning a night on the town, or a convention visit, the office can help you with accommodations and arrangements. 

    For more information about tourism, events, and attractions around Irvine, contact the Irvine Chamber, which is located at 2485 McCabe Way, Suite 150, Irvine,  CA  92614.  Their phone number is (949) 660-9112 or visit their website at  www.destinationirvine.com 



    Traffic Collision Reports

    Released to:
    --  Drivers involved in the collision
    --  Registered owners of vehicles involved 
    --  Parents of a minor driver involved 
    --  Passengers involved listed in the report 
    --  Insurance companies 
    --  Those incurring property damage as a result of the accident 
    --  Those who may incur civil liability as a result of the accident 

    Any attorney who declares under penalty of perjury that he or she represents any of the above persons.

    Traffic Court

    If you received a cititation in Irvine, Traffic Court is conducted at Harbor Justice Center (Newport Beach Facility), located at 4601 Jamboree Road, Newport Beach, CA  92660-2595.  Their office hours are Monday through Friday 7:30 a.m. to 4 p.m.  You can reach them at (949) 476-4699. 

    There are several alternatives for paying traffic court fees:

     

    By the court website www.occourts.org/traffic w w w dot o c courts dot org forward slash traffic  Click on "Traffic" for credit card payment instructions.

     

    By telephone using a Visa, Discover or MasterCard: Harbor Justice Center, Newport Beach Facility (949) 476-4749

     

    By Mail with payment by check, money order or credit card.  Make the check payable to the "Clerk of the Court."  Write your citation number on the check or money order. If you want to attend traffic school, write Traffic School on the check or money order.  If you want to pay by Visa, Discover or MasterCard, mail the payment to the court listed on your citation.

     

    In Person at the court location marked on your citation. Plan to appear on or before the date and time of your scheduled appearance. There is no grace period. Payment to the court can be with cash, money order, Visa, Discover or MasterCard. Please remember to bring your Driver's License or ID and your paper­work that has your case or citation number on it, and proof of insurance. Call the telephone numbers listed above for informa­tion regarding the court's location and hours. 

     

    For additional information  call (714) 834-3575.  Once again, that number is (714) 834-3575



    Traffic Signal Coordination

    Traffic Signal Coordination occurs when a group of two or more traffic signals are working together so that cars moving through the group will make the least number of stops possible. Each traffic signal is set up with a fixed amount of time, also known as a cycle, which is divided among all the directions.  By having all signals in a group running the same cycle, it then becomes possible to "line up" the green lights for one direction.  The way the green lights "line up" depends on the distance between traffic signals and the speed of the traffic. 

     

    Unfortunately, even when traffic signals are coordinated, you will still have to stop at red lights.    In order to operate traffic signals safely, several things must be considered, such as traffic movements, pedestrian crossing, cross traffic, and left turn signals.   For more information, please contact our ITRAC  center at (949) 724-7324. once again, that number is (949) 724-7324.

     

    Many major arterials in Irvine are coordinated, however, where these arterials intersect, Irvine Engineers need to balance the amount of green time in accordance with the nature of traffic flow during peak hours



    Transferring your Business License to a New Owner

    If your business changes ownership during the year, you are required to notify the Business License department.  You must advise them of who the new owner is and the date ownership changed. According to the Irvine Municipal Code, a business license may not be transferred from one owner to another. New owners of a business must apply for their own business license. License fees also will not transfer; therefore, previous owners cannot be reimbursed for fees and new owners must pay for new fees. New owners are required to acquire all necessary occupancy permits and business licenses for the business. For additional information regarding the procedure for applying for a business license, call the Business License desk at (949) 724-6310. 



    Transit Services for Seniors and Disabled Citizens - TRIPS

    In addition to regular public transportation, the Community Services Department operates the City's TRIPS  Program, a low-cost, door-to-door transportation service designed to meet the special transportation needs of senior citizens and persons with disabilities.  To qualify,  an individual must be a full-time Irvine resident, a senior citizen 65 years of age or older, or, a person with a disability 18 years of age or older, who requires a specialized service for transit needs.  Registration forms are required, as well as verification of age, disability and need for specialized transit services.  The current wait period is four to six months for individual rides such as medical appointments, work or classes.  Group shuttle services to and from the Irvine Senior Centers and grocery stores may be more immediately available.  Vans and buses are wheelchair accessible. For more information of contact the TRIPS  program at (949) 724-7433 between the hours of 8 a. m. and 2 p. m., Monday through Friday.



    Transportation - TRIPS Program

    In addition to regular public transportation, the Community Services TRIPS Program is the City’s low cost, door-to-door transportation service specifically in operation to meet the special transportation needs of senior citizens and persons with disabilities.  To qualify, individuals must be a full-time Irvine resident, a senior citizen 65 years of age or older, or a person with a disability 18 years of age or older requiring a specialized service for transit needs.  Verification of age, disability, need for specialized transit services and completed forms are required.  There is currently a wait period of four to six months for individual trip services such as medical appointments, work, school, et cetera.  Group shuttle services to and from the Irvine Senior Centers and some grocery stores may be more immediately available.  Vans and buses are wheelchair accessible. For more information of services, contact the TRIPS program at (949) 724-7433 between the hours of 8 a. m. and 2 p. m., Monday through Friday.



    Transportation for Seniors and Persons With Disabilities

    In addition to regular public transportation, the Community Services TRIPS Program is the City’s low cost, door-to-door transportation service specifically in operation to meet the special transportation needs of senior citizens and persons with disabilities.  To qualify, individuals must be a full time Irvine resident, a senior citizen 65 years of age or older, or, a person with a disability 18 years of age or older, and, require a specialized service for transit needs.  Verification of age, disability, need for specialized transit services and completed forms are required.  There is currently a wait period of four to six months for individual trip services such as medical appointments, work or classes.  Group shuttle services to and from the Irvine Senior Centers and grocery stores maybe more immediately available.  Vans and buses are wheelchair accessible. For more information of services, contact the TRIPS program at (949) 724-7433 between the hours of 8 a. m. and 2 p. m., Monday through Friday.



    Trash Containers
    Trash containers are not permitted to be stored where they can be visible from the street or adjoining property.

    If you have any questions regarding illegal dumping, please call (562) 868-0511 or you may use our Online Service Request system.

    Note: Reporting a violation can be sent anonymously. No contact information is required to report a violation. If you do choose to give us your name and phone number, that information will not be shared.

    Report a Non-residential Violation

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    Travel Visa Clearance Letter
    If you are travelling to different country, you may be asked to provide proof of your criminal record.  The Irvine Police Department can provide you with a Clearance Letter in order to fullfill this requirement. To obtain a Clearance Letter, you must come into the Business Desk during normal business hours and fill out a letter request. Please bring picture identification and proof of Irvine residency. The fee is $15.00

    Tree Pruning and Trimming

    Trees are a wonderful way to beautify the environment and provide shade, but they must be maintained to insure the safety of citizens. That is why the City of Irvine operates on a regular pruning and trimming rotation of all its trees in parks and along public roads.  Trees are pruned in a way that does not deter growth, but which removes branches and limbs that pose a threat to public safety, either because limbs hang above the road surface or foliage interferes with traffic signs or overhead utilities.  For more information, or to make a service request, contact the Public Works Landscape Division Monday through Friday, 7 a.m. to 4 p.m. by calling (949) 724-7611. 

    .



    Triathlon Classes
    The City of Irvine offers running, swimming and biking classes, providing individuals the chance to improve their workout or train for a triathlon.  Classes meet at the William Woollett Junior Aquatics Center and include a brief lecture, video taping and skills sessions.  All classes are held in the evenings and typically focus on one element at a time. For detailed descriptions and course dates visit www.cityofirvine.org/depts/cs/aquatics/triathlon.     Call (949) 724-6717 for more information.   

    Turtle Rock Community Park

    Turtle Rock Community Park is a multi-purpose recreation facility operated and staffed by the Community Services Department. The park area boasts many amenities including a youth softball/soccer field, sand volleyball court, lighted tennis courts, two children's play lots, bicycle and walking paths, an outdoor amphitheater and picnic area.  The community building includes a large multipurpose room with an attached kitchen, a craft room, and a meeting room. The park is located at 1 Sunnyhill, near the corner of Turtle Rock Drive and Sunnyhill and is open from 9 a.m. to 9 p.m. Monday through Saturday and from noon to 6 p.m. on Sunday. Most of the areas are free and open to the public; however, drop-in picnics are limited to groups of fewer than 50. Rooms may be reserved through the Facility Reservation system by calling (949) 724-6620, or the website at www.cityofirvine.org. 

     

    For more information about staff led activities at Turtle Rock Community Park including Kids Klub Child Care, which is offered by the staff at Turtle Rock Community Park, call (949) 724-6734,  or visit the website at www.IrvineQuickReg.org

     

    The City's Nature Center is located adjacent to Turtle Rock Community Park.  For more information, call (949) 724-6738,  or visit  the website a: www.ci.irvine.ca.us



    U.S. Citizenship and Immigration Services

    Service and benefit functions of the U.S. Immigration and Naturalization Service, (INS) transitioned into the Department of Homeland Security,(DHS) as the U.S.Citizenship and Immigration Services(USCIS). The USCIS is responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services policies and priorities. These functions include:

    • adjudication of immigrant visa petitions;
    • adjudication of naturalization petitions;
    • adjudication of asylum and refugee applications;
    • adjudications performed at the service centers, and
    • all other adjudications performed by the INS.

    You can call U.S. Citizenship and Immigration Services (USCIS) toll-free for automated information and live assistance concerning immigration services and benefits within the U.S., including Puerto Rico, Guam, and the U.S. Virgin Islands.

    • The number is: 1 800 375-5283.

    For more information, visit the website:  www.uscis.gov 

     



    Underground Utility Facilities (Identification and Digging)

    Underground Utility Facilities' Identification

    If you plan to excavate within the public right-of-way, contact Underground Service Alert  (USA) of Southern California prior to this excavation.  USA can be reached at 1-800-227-2600, or www.digalert.org .   USA will identify existing utilities within your specified construction area.

     

    Underground Utility Facilities' Digging

    Call 48 hours before you dig: fiber optic cables, power lines, gas mains, traffic signal conduits, water, sewer, electrical, telephone, etc.  Contact “Underground Service Alert of Southern California” (DigAlert) at 1-800-227-2600 or by email at  www.digalert.org

     



    Unemployment Benefits and Information

    When you are unemployed, or working less than full time, and ready, willing, and able to work, you may be eligible to receive unemployment insurance benefits.  Please contact the State of California, Employment Development Department at: 1-800-300-5616, or visit the website: www.edd.ca.gov 

     

    The Employment Development Department can also help you explore career options.  For more information regarding the programs and services that the Employment Development Department has to offer, please call 1-800-300-5616, or visit one of the "Job Seekers" offices that serve Irvine and surrounding areas of Orange County:

    • Anaheim:  2450 East  Lincoln Ave,  (714) 518-2315
    • Irvine: " Orange County One-Stop Center"   125 Technology Way Ste. 200, (at Barranca Pkwy) (949) 341-8000
    • Santa Ana:  1000 E. Santa Ana Blvd., Ste. 220, (714) 558-4403
    • Westminster:  "Orange County One-Stop Center"  5405 Garden Grove Blvd.,  (714) 241-4900 

    For more information about unemployment benefits, eligibility, or the State's unemployment program, please call the State of California, Employment Development Department at 1-800-300-5616, or visit their website at www.edd.ca.gov 



    University Community Park

    University Community Park is a multipurpose recreation facility operated and staffed by the Community Services Department. The Park boasts many amenities, including: sand volleyball and handball courts, an 18 hole Disc Golf course, tennis courts, children's play areas and a picnic shelter gazebo with adjacent athletic fields used for soccer and softball. The building has a multipurpose room with an attached kitchen, as well as a separate craft room.  The park is located at 1 Beech Tree Lane near the corner of Lexicon and Sandburg, and is open from 9 AM to 9 PM Monday through Saturday and from noon to 6 PM  on Sunday. Most areas are free and open to the public; however, drop-in picnics are limited to groups of fewer than 50. Rooms may be reserved through the Facility Reservation system. For more information visit the website at: www.cityofirvine.org    or call (949) 724-6620.  For more information about staff led activities at University Community Park call (949) 724-6815,  or visit the website at: www.IrvineQuickReg.org



    Unregistered or Uninspected Vehicles

    All vehicles driven or parked on a public roadway, within the state of California even those that are not driven, are required to be currently registered. Vehicles exempt from this law, include those (vehicles) with proper temporary permits, those reserved for government use, those moved by manufacturers or licensed dealers and those listed with Dept. of Motor Vehicles as non-operational and parked on private property. Vehicle owners are also required to display all appropriate license plates and yearly registration tags indicating compliance with the registration law. Failure to have your vehicle registered or displaying the current tags may result in fines and penalties.  

     

    New residents to California have 20 days following their change of residency to apply for vehicle registration. Vehicle owners who have allowed their (vehicle) registration to lapse for longer that six (6) months run the risk of having their vehicles towed to a storage garage until such time as they provide current registration for their vehicle. 

     

    For more information concerning vehicle registration contact your local office of the Department of Motor vehicles between 8 a.m. and 4 p.m. Monday through Friday. For more information call (800) 777-0133. 

     



    Utility Customer Service Information

    The following companies provide Utility Services for residents and businesses in The City of Irvine:

    • Cable Television is provided by  Cox Communications at (949) 720-2020 their website is  www.cox.com/oc  
    • Electricity is provided by Southern California Edison at (800) 655-4555 their website is  www.sce.com  
    • Gas is provided by Southern California Gas at (800) 427-2200 their website is  www.socalgas.com  
    • Telephone providers include  S B C at (800) 310-2355 their website is www.sbc.com,  Cox Communications at (949) 720-2020 their website is  www.cox.com/oc, and Verizon at 1-800-922-0204 their website is www.verizonwireless.com  
    • Trash Service is provided by Waste Management at (949) 642-1191 or (714) 558-7761 their website is www.wmorangecounty.com  
    • Water is provided by  Irvine Ranch Water District at (949) 453-5300 their website is www.irwd.com  

     



    Vacation House Watch
    The Irvine Police Department offers the residents of the Irvine a Vacation House Watch Program. Residents may contact the department prior to a vacation or business trip and request that a patrol car make periodic checks of their home while they are away. Simply give the department your name, address, and vacation dates. Be sure to mention what lights you will leave on in the house, what lights you will have set on timers, and what security devices you have to protect your home.  For more information, contact the Irvine Police Department Business Desk at (949) 724-7000 Monday through Friday between 7:30 a.m. and 8 p.m. or Saturday 9 a.m. to 1 p.m. 

    Variance Permits
    This process allows a property owner to request relief from development standards in the Zoning Code (i.e. building height, setbacks from the property line, or lot coverage) due to a unique hardship, such as topographical conditions, not shared by property owners in the same zone.  To apply for a variance, the property owner or authorized representative must submit a development case application along with the appropriate forms  (See website www.municipalcode.com.   Click on “Online Library”; “California”, “Irvine Zoning”.  Once the Irvine Zoning Code is on your screen, you can move throughout the document by simply using your cursor in the gray box to the left of the screen.  By clicking on the file you can identify the chapters, and then sections.  By clicking on the page icon you can open the section you would like to see.  It will appear on the right side of your screen.), and a $1,500.00 deposit to the City’s Development Assistance Center.  You may contact the Development Assistance Center at (949) 724-6308.  The review process is approximately nine-weeks culminating in a public hearing before the Zoning Administrator.  Property owners within 500 feet of the site are required to be notified of the variance application and public hearing. 

    Vehicle Title and Registration

    Vehicle Title and Registration is handled by the State of California, Department of Motor Vehicles.

    The Department of Motor Vehicles  (DMV) may be contacted at 1-800-777-0133. 

    The following local DMV offices serve Irvine and surrounding communities:

    • Costa Mesa:  650 W. 19th St, Costa Mesa, CA  92627
    • Laguna Hills:  23535 Moulton Parkway, Laguna Hills, CA  92653
    • Santa Ana:  1330 East First Street, Santa Ana,  CA  92701
    • Westminster:  13700 Hoover Street, Westminister, CA  92683

    For more information, visit their website at www.dmv.ca.gov 

     



    Vehicle VIN Inspections

    Vehicle VIN Inspections and verifications are done by the California Highway Patrol. For more information, call (714) 559-7888.



    Volunteer Opportunities in Community Services

    Volunteers are always welcome in the Community Services Department. We seek warm and enthusiastic people of all ages to volunteer for a few hours, for a special one-day event, or a few days per week to assist the Community Services Department and fellow citizens at the same time. The need for certain positions varies from season to season and year to year.  Individuals interested in volunteer opportunities can call (949) 724-6603 for additional information or view listings for Community Services Department programs and facilities by visiting the Internet at  www.ci.irvine.ca.us. 

    To request applications for an advertised Advisory Board position, contact Community Services at (949) 724-6600. 



    Voter Registration Requirements

    To register to vote in The County of Orange, California, you must be a citizen of the United States, be a legal resident of The County of Orange, be at least 18 years old on or before the election date, not be under a court order declaring you mentally incompetent, and not be serving a court sentence for a felony or election law violation. If you meet these requirements, you must register to vote at least 15 days before the election date.

    Voter registrations are filed by county.  Be sure to register when you move to a new county.  Once you are registered to vote, you must reregister every time you move, change your name, or change your Political Party Affiliation.

    For more information, call the Orange County Registrar of Voters at (714) 567-7600, or visit their website at  www.oc.ca.gov/election.



    Voting by Absentee Ballot

    Any registered voter, who prefers to vote by mail, may request an absentee ballot by completing the application on the back cover of the sample ballot, and mailing it to the Registrar of Voters.  You must be registered at an address located within the district of the election at least 15 days prior to that election.

     

    Another way to request an absentee ballot is by writing a letter to:

     

    Registrar of Voters Mailing Address:
    P.O. Box 11298
    Santa Ana, CA 92711
    (714) 567-7600
    Or FAX to: (714) 567-7556

     

    Absentee Ballots are available as early as 29 days prior to the election.  Your Absentee Ballot must be received at the Registrar’s Office or at any Polling Place in Orange County before the close of the polls at 8 p.m. on Election Day.

     

    For more information, call the Orange County Registrar of Voters at (714) 567-7600, once again that number is (714) 567-7600, or visit their website at  www.oc.ca.gov/election 

     

     



    Waste & Recycling Programs
    The City of Irvine provides a comprehensive Waste and Recycling Program for residents and businesses.  Visit our website and go to the Department of  Pubic Works for more information, or call the Irvine Recycles Hotline at (949) 724-7669 or Waste Management of Orange County at (949) 642-1191. 

    Watch Mail

    Rapid communications are prime in the prevention of crime. The more timely one receives information about a crime the better the chances are of not being a victim. WatchMail is a neighborhood electronic crime/disaster related information broadcast to neighbors in real time. It also can provide information to the police about crime/disasters in the community. WatchMail consists of a "host" who broadcasts neighborhood crime and disaster related information via e-mail to surrounding neighbors. WatchMail hosts can share information with 300 - 500 homes or as many residences as would be effected by an incident.  For more information about WatchMail please contact the Irvine Police Department Crime Prevention Unit at (949) 724-7079. 



    Water Aerobics

    Water Aerobics are offered year-round at the William Woollet Junior Aquatics Center.  Classes are appropriate for both new and long-time water fitness participants. Weekday morning classes are low impact, while evening classes are geared toward the intermediate level. These classes offer a fun, fast paced workout guaranteed to shape you up with no stress on the back or knees.  Cardio conditioning is followed by total body resistance work and toning.

     

    Classes are offered Mondays and Wednesdays from 10 a.m. to 11 a.m. and from 6 p.m. to 7 p.m., and on Thursdays from 6 p.m. to 7 p.m.  Class fee is $7 for drop-in, or sign up for a session and pay $5 per class.  For more information call (949) -724-6717 or visit www.ci.irvine.ca.us/depts/cs/aquatics/water_aerobics.   

     



    Water and Sewer Service Problems

    If you are experiencing problems with your water and sewer service, call the Irvine Ranch Water District to inform them of the situation. Their offices are located at 15600 Sand Canyon, Irvine, CA  92618-3102.  They are open from 7:30 a.m. to 5 p.m. Monday through Thursday, and from 8 a.m. to 5 p.m. on Fridays.  The Irvine Ranch Water District can be reached by phone at (949) 453-5300, or visit their website at www.irwd.com 

     



    Water Heaters, Dishwashers, Air Conditioning Permits

    A permit is required for replacement of water heaters, dishwashers, furnaces and air conditioning.  Permits for these items are typically issued over-the-counter without plan review; however, they can be obtained by mail.

     

    Mail-in permits may be obtained for: residential re-roofing projects; replacement of dishwashers, water heaters and furnaces; and minor plumbing and mechanical projects.  Mail-in permits apply to those projects without plans. Information about the mail-in permit process and fees may be obtained from the City’s Form Catalog (Forms 24 and 42) on the City’s website at w w w dot c i dot irvine dot c a dot u s  www.cityofirvine.org/depts/cd/formcatalog/default.asp or by contacting the Project Status Desk at (949) 724-6313. once again, that number is (949) 724-6313



    Water Park

    Wild Rivers Waterpark is a family amusement waterpark offering over 40 water rides and attractions for all ages.  Wild Rivers Waterpark is located in Irvine, at 8770 Irvine Center Drive, adjacent to the Verizon Wireless Amphitheater, just north of the El Toro "Y".

    For more information, contact Wild Rivers Waterpark at (949) 788-0808,  or visit their website at www.wildrivers.com 



    Water Purification

    Three Ways to Treat Water
    In addition to having a bad odor and taste, contaminated water can contain microorganisms that cause diseases such as dysentery, typhoid and hepatitis. You should treat all water of uncertain purity before using it for drinking, food preparation or hygiene. There are many ways to treat water. None is perfect. Often the best solution is a combination of methods.

    Two easy treatment methods are boiling and disinfection. These measures will kill most microbes but will not remove other contaminants such as heavy metals, salts and most other chemicals. Before treating, let any suspended particles settle to the bottom, or strain them through layers of paper towel or clean cloth.

    Boiling is the safest method of treating water. Bring water to a rolling boil for 3-5 minutes, keeping in mind that some water will evaporate. Let the water cool before drinking. Boiled water will taste better if you put oxygen back into it by pouring the water back and forth between two clean containers. This will also improve the taste of stored water.

    Disinfection uses household liquid bleach to kill microorganisms. Use only regular household liquid bleach that contains 5.25 percent sodium hypochlorite. Do not use scented bleaches, colorsafe bleaches or bleaches with added cleaners. Add 16 drops of bleach per gallon of water, stir and let stand for 30 minutes. If the water does not have a slight bleach odor, repeat the dosage and let stand another 15 minutes.

    The only agent used to treat water should be household liquid bleach. Other chemicals, such as iodine or water treatment products sold in camping or surplus stores that do not contain 5.25 percent sodium hypochlorite as the only active ingredient, are not recommended and should not be used.

    While the two methods just described will kill most microbes in water, distillation will remove microbes that resist these methods, and heavy metals, salts and most other chemicals.

    Distillation involves boiling water and then collecting the vapor that condenses back to water. The condensed vapor will not include salt and other impurities. To distill, fill a pot halfway with water. Tie a cup to the handle on the pot's lid so that the cup will hang right-side-up when the lid is upside-down (make sure the cup is not dangling into the water) and boil the water for 20 minutes. The water that drips from the lid into the cup is distilled.

    This information regarding water purification is provided on the American Red Cross website.  For further information visit their website at www.redcross.org.



    Water Quality Complaints and Information

    The Irvine Ranch Water District operates a water quality laboratory that works to maintain the purity and quality of the City of Irvine's water supply. For more information, or to speak with a water quality expert about your water, contact the Irvine Ranch Water District main offices, located at 15600 Sand Canyon Ave., Monday through Thursday, from 7:30 a.m. to 5 p.m., and Friday from 8 a.m. to 5 p.m.  Or contact them by phone at (949) 453-5300 or visit their website at  www.irwd.com.  They work to keep elements and mineral content in drinking water, such as lead, lime, and chlorine, stabilized below acceptable levels, and are always happy to answer customer concerns with water quality. Whether you are experiencing cloudy or dirty water, or your water has developed an unusual odor or taste, let the water district know immediately so that they may investigate the situation. If the problem is easily recognizable, the water district will give you advice by phone. For example, water may occasionally become discolored due to water main breaks, fires that use a high volume of water, or problems at the water plant. These problems usually show up in your home as muddy water. This water is not unsafe to drink. It merely contains sediments due to sudden changes in pressure in the system. When the cause of the problem is corrected, the sediments will be flushed from the system. Do not wash clothes because the sediments may cause stains. If the problem appears more serious, or is unable to be solved by phone, you will receive a free residential water audit where a district employee will perform quality tests on your water, learn about your water habits and uses, and observe and test for water leaks or problems in your household and service line. The problem may be from a broken pipe, pipe corrosivity, or even backflow that is causing unsafe drinking water to mix with the potable water supply.



    Water Service

    Irvine Ranch Water District provides domestic water service, sewage collection and water reclamation for the City of Irvine and portions of surrounding communities.

     

    The Irvine Ranch Water District Headquarters is located at 15600 Sand Canyon Avenue, Irvine, 92618-3102.

     

    To establish service or for questions about bill, call the Customer Service Department at (949) 453-5300,  Once again, that number is (949) 453-5300. or visit their website at www.irwd.com.  w w w dot  i  r  w  d  dot  com



    West Nile Virus

    West Nile Virus Prevention & Control

    Avoid outside activity at dawn and dusk during the mosquito season (May to October). This is particularly important for the elderly and small children. Wear protective clothing (long pants and long sleeves) and apply insect repellent (DEET) when outside.  Make sure that doors and windows have tight-fitting screens. Repair and replace screens that have tears or holes in them.  Drain all standing water on private property and stock permanent ponds with fish that eat mosquito larvae. Make sure roof gutters drain properly. Clean clogged gutters in the spring and fall.

     

    For more information, contact Irvine Animal Services at (949) 724-7092 or Orange County Vector Control District at (714) 971-2421, extension 142 or 146.    Visit their website at www.ocvcd.org 



    West Nile: What is the West Nile Virus?

    The West Nile Virus is closely related to St. Saint Louis Encephalitis Virus which has been historically found in the United States including Orange County.  West Nile Virus has been known from parts of Asia, Eastern Europe, Africa, and The Middle East for many years.  The virus was first detected in the United States in 1999  in New York City.  West Nile Virus is transmitted by infective mosquitoes and can infect humans, birds, horses, and many other animals.

    A mosquito acquires the virus by biting an infected bird.  The virus then multiplies in the mosquito.  It is transmitted to a new host in the mosquito's saliva when it feeds again on a person or an animal.  Humans and horses are "accidental hosts" for West Nile Virus, and cannot pass on the infection to another mosquito.  There are records of transmission through blood transfusion and organ transplants but human-to-human transmission is extremely rare.

    Since 1999, West Nile Virus has spread remarkably fast; by late summer of 2003, Imperial, Riverside, Los Angeles and Orange Counties were reporting infected birds and mosquitoes.  By the end of 2003, 46 states had reported West Nile Virus activity.  In March of 2004, evidence of recent transmission was found in birds from Orange County.

    Many Animals can be bitten by an infected mosquito, but they won't all become ill; some may show no symptoms.  West Nile Virus most often affects birds, but occasionally causes disease in other animals as well.

    Wild birds are the reservoirs for West Nile Virus; while most infected birds will not become ill, for some others, the virus can cause serious illness and death.  Birds of prey, and crows, ravens, jays, and magpies are seriously threatened by West Nile Virus.  The virus does not appear to cause extensive illness in dogs or cats.

    Horses are extremely susceptible to West Nile Virus.  Clinical signs of disease consist of central nervous system abnormalities similar to those caused by infection with Eastern Equine Encephalitis and Western Equine Encephalitis.  West Nile vaccines are now available for horses.

    Most people who are infected with West Nile Virus experience no symptoms.  Symptoms of mild illness may include one or more of the following:  unusual fatigue, malaise, fever, headache, and body aches, a skin rash on the trunk of the body, and / or swollen lymph nodes.  These symptoms generally last a few days.  In severe cases, the disease may progress to encephalitis.  Symptoms may include high fever, headache, neck stiffness, disorientation, coma, tremors, and paralysis.  Symptoms may last several weeks, and neurological effects may be permanent.  It is estimated that 1 in 150 people who are infected with West Nile Virus will require hospitalization.  Those most at risk are the elderly and those who have weakened immune systems.

    The time between the mosquito bite and the onset of the illness, known as the incubation period, ranges from 3 to 15 days in humans.

    The Orange County Vector Control District (OCVCD)  routinely surveys for mosquito-bourne diseases such as West Nile Virus, and other viruses.  OCVCD's wild bird surveillance program is an excellent early warning system which allowed the District to detect evidence of virus activity before there were any human cases.  Dozens of finches and sparrows are bled every two weeks and released.  Their blood is tested for antibodies to these viruses.  Adult mosquitoes are routinely trapped, counted, and tested for these viruses.

    OCVCD's Staff  controls mosquito breeding on acres of public and private land throughout the County.  The District works closely with the California Department of Health Services, The University of California, Davis, Mosquito and Vector Control Association of California and The Orange County Health Care Agency.

    To report a West Nile Virus Medical Emergency, please call 911

    For non-emergency medical questions regarding West Nile Virus, please contact your Primary Care Physician.

    For West Nile Virus general information, please vist the website the following websites:  Center for Disease Control at: www.cdc.gov/ncidod/dvbid/westnile/index.htm or the California Department of Health Services at: www.westnile.ca.gov

    For mosquito problems or general questions, please call the Orange County Vector Control District at: (714) 971-2421, or (949) 654-2421,  or visit their website at: www.ocvcd.org 

    To report dead birds, please call the Orange County Vector Control District at: (714) 971-2421, or (949) 654-2421 ext. 117

    To report West Nile Virus in horses, please contact your local veterinarian and the CDFA Animal Health Branch at: (916) 654-1447 or visit their website at: www.cdfa.ca.gov/ahfss/ah/wnv_info.htm

    For further information, contact the Orange County Vector Control District, located at 13001 Garden Grove Blvd, Garden Grove,  CA  92843.  at (714) 971-2421,  visit their website at www.ocvcd.org 



    What are some of the services offered through the FYIP?
    FYIP SERVICES include:
    Family and Youth Case Management
    Afterschool homework/study skills assistance
    Youth Support Group
    Community Based Probation
    Community Services
    Parent Education
    School Attendance Review Team (SART)
    Saturday Leadership Academy
    Diversity Programs including annual Cesar E. Chavez Recognition luncheon and Museum of Tolerance field trips

    What are the ages of youth that the FYIP serves?
    The youth in the FYIP are between the ages of 7 and 17 years of age.

    What are the Department of Police Services lobby hours?

    The Santa Fe Springs Police Service Center is open Monday through Friday from 8am to 6:30pm.  It is closed alternate Fridays, Saturday and Sunday.

    What are the hours of operation for the FYIP?
    Monday thru Friday from 8 a.m. to 5 p.m.

    What are the procedures for applying for a job with the City or Irvine?

    Applications must be received by the City of Irvine at 1 Civic Center Plaza, Irvine, CA  92606 by 5 p.m. on the closing date posted on each job opening.  Late and postmarked applications will NOT be accepted.

    Candidates should refer to the job flyer for instructions on the application and examination process.  The City establishes eligibility lists that remain active for a period of up to one year.  Any candidate on the eligibility list may be selected to fill a vacancy for the same or a similar position.

    Candidates chosen to fill vacancies will be required to pass a physical examination (which includes a drug/alcohol test) and a record check (which includes fingerprinting).  Designated positions require a psychological evaluation, polygraph test screen, and a background investigation.  Some positions are covered by the Department of Transportation (DOT) Drug & Alcohol Testing Program.  Candidates must be able to provide documentation, which authorizes their legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986.

    For more information, contact Human Resources at the Irvine Civic Center at (949) 724-6200.



    What are the requirements to run for City Council?
    Individuals interested in running for City Council must meet the following requirements:

    A United States citizen
    Be at least 18 years of age
    A registered voter
    A resident of Santa Fe Springs

    What are the steps of the recruitment selection process?
    The steps of the testing process vary depending upon the position. For example, an application screening and oral interview may be all that is required. On the other hand, you may be invited to take a written exam, a performance test, such as typing or the operation of heavy equipment, and an oral interview. Decisions about the testing process are determined by Human Resources before the position opens for recruitment.

    What do I do if I believe my electric bill is wrong?
    If you have questions about your electric bill, please contact Southern California Edison at (800) 655-4555.


    Southern California Edison Web Site

    What do I do if I believe my gas bill is wrong?
    If you have questions about your gas bill, please contact Southern California Gas Company at the following numbers:

    Call 800-427-2200 (Residential Customers)
    Call 800-427-2000 (Commercial & Industrial Customers)
    Call 800-772-5050 for Interactive Voice Response Self Service Option (in English & Spanish)
    Call 800-342-4545 for information in Spanish (Residential Customers)
    Call 800-427-6029 for information in Spanish (Commercial & Industrial Customers)

    Or you can visit their web site at


    Southern California Gas Company

    What do I do if I believe my water bill is wrong?
    If you have questions about your water bill, please contact City Water Services at (562) 868-0511 x7333.

    What do I do if I didn't find the answer to my question?
    If your question related to the City Council isn't listed above, please call (562) 868-0511  or you may send us your question (or request) using our Online Service Request system.

    General Requests - City Council/City Manager

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Business Licenses isn't listed above, please call the Business License Clerk at (562) 409-7527 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Finance and Administrative Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Police Services isn't listed above, please call (562) 409-1850 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Police Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Senior Services isn't listed above, please call  (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Family and Human Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Animals isn't listed above, please call Police Services at (562) 409-1850 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Family and Human Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Streets, Sidewalks or Signs isn't listed above, please call Public Works at (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Public Works

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Traffic Signals and Street Lights isn't listed above, please call (562) 409-7540 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Public Works

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Trash, Waste or Recycling isn't listed above, please call (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - City Council/City Manager

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Bill, Tax & Fee payments isn't listed above, please call (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Finance & Administrative Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Building isn't listed above, please call the Planning Department at (562) 868-0511 Ext. 7560 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Planning and Development

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Child Care isn't listed above, please call the Family Center at (562) 944-6419 or you may send us your question (or request) using our Online Service Request system.

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    General Requests - Family and Human Services



    What do I do if I didn't find the answer to my question?
    If your question related to Child Care - Billing isn't listed above, please call (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Finance and Administrative Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

     



    What do I do if I didn't find the answer to my question?
    If your question related to the City Clerk isn't listed above, please call (562) 868-0511  or you may send us your question (or request) using our Online Service Request system.

    General Requests - City Council/City Manager

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

     



    What do I do if I didn't find the answer to my question?
    If your question related to the City Manager isn't listed above, please call (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - City Council/City Manager

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to City Parks isn't listed above, please call Parks and Recreation Services at (562) 863-4896 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Parks and Recreation Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to City Trees and Irrigation Issues isn't listed above, please call Public Works at (562) 409-7540 or you may send us your question (or request) using our Online Service Request system.

    City Trees and Irrigation Issues

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org. 

     



    What do I do if I didn't find the answer to my question?
    If your question related to City Water Services isn't listed above, please call City Water Services at (562) 868-0511 ext. 7333 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Finance and Administrative Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to the Clarke Estate isn't listed above, please call us at (562) 868-3876 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Parks and Recreation Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Code Enforcement isn't listed above, please call  (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Planning and Development

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Crime isn't listed above, please call Police Services at (562) 409-1850 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Police Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Code Enforcement isn't listed above, please call (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Planning and Development

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Animals isn't listed above, please call Police Services at (562) 409-1850 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Family and Human Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to the Family and Youth Inventention Program isn't listed above, please call (562) 944-8106 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Family and Youth Intervention Program

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Fire Rescue isn't listed above, please call (562) 944-9713 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Fire Rescue

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Heritage Park isn't listed above, please call  at (562) 946-6476 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Library and Cultural Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

     



    What do I do if I didn't find the answer to my question?
    If your question related to Animals isn't listed above, please call Police Services at (562) 409-1850 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Human Resources

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    What do I do if I didn't find the answer to my question?
    If your question related to the Library isn't listed above, please call (562) 562-868-7738 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Library and Cultural Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Literacy Services isn't listed above, please call (562) 868-7738 x7819 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Library and Cultural Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Parks and Recreation isn't listed above, please call (562) 863-4896 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Parks and Recreation Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Parks and Facilities isn't listed above, please call Public Works at (562) 409-7540 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Public Works

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Planning & Zoning isn't listed above, please call the Planning Department at (562) 868-0511, ext. 7550 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Planning and Development

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I didn't find the answer to my question?
    If your question related to Bicycles isn't listed above, please call Police Services at (562) 409-1850 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Police Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    What do I do if I didn't find the answer to my question?
    If your question related to Economic Development/Redevelopment isn't listed above, please call Planning and Development at (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Economic Development and Redevelopment

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    What do I do if I didn't find the answer to my question?

    If your question related to Cars & Parking isn't listed above, please call Police Services at (562) 409-1850 or you may send us your question (or request) using our Online Service Request system.

    General Requests - Police Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if I have lost my pet?
    You can contact SEAACA at 562-803-3301 or visit their website.  SEAACA provides Animal Services to the cities of Bell Gardens, Bellflower, Downey, Lakewood, Montebello, Norwalk, Paramount, Pico Rivera, Santa Fe Springs, South El Monte, South Gate and Vernon.

    SEAACA’s Shelter and Animal Wellness Clinic are open to all.



    9777 Seaaca Street
    Downey
    CA 90241

    Phone: (562) 803-3301

    View Map

    What do I do if I see a stray or lost dog?

    If the dog is wearing a dog tag, call the Police Services Center at (562) 409-1850 or use the City's Online Service Request system and report the tag number.

    Report Lost or Stray Dog

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    If not, contact the Southeastern Area Animal Control Authority (SEAACA) at (562) 803-3301.

    What do I do if I want to can't find the answer to my question and I don't know what department I should contact?
    If you can't find the answer to your question, please call City Hall at (562) 868-0511 or you may send us your question (or request) using our Online Service Request system.

    General Requests

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What do I do if my car was vandalized?
    You can get more information from the Police Services Center at (562) 409-1850 or visit them in person at 11576 Telegraph Road.

    11576 Telegraph Road
    Santa Fe Springs
    CA 90670

    Phone: (562) 409-1850
    Fax: (562) 409-1854

    View Map
    Visit Police Services

    What do I have to do to workout at the Activity Center?
    You must show proof of residency and pre-register with the facility staff.

    What do I need to bring to get a library card?
    You need a photo identification and verification of address. Please visit Register for a Library Card for more information.

    What do I need to do to reserve my wedding date?
    You will need to come into our office to complete and application.  A deposit of $300 is required at the time you submit your application to hold your date.  The approval process will take approximately two weeks.

    What does "Open Until Filled" mean?

    It means the position will close without notice once a sufficient number of applications have been received.

    What happens after I complete an examination?
    You will be notified of your test results as soon as possible, usually by mail within two to three weeks.

    What happens after I file my application?
    The Human Resources Office will keep you informed during the testing process by mail. We will notify you if your application is accepted and when you are scheduled for any test or interview. Each application is given careful review and consideration. Typically, you will be notified of your application’s status within two to three weeks of the final filing date. Recruitments that generate a large interest may take longer to process.

    What happens after the interview?

    You will be notified by mail about two weeks after your interview. If you pass, your name will be placed on the Eligibility List in alphabetical order. The Eligibility List is then sent to the Hiring Department, and they may contact you for a second interview. The Eligibility List for the job will remain in effect for a specified period of time, usually one year. Future vacancies may be filled from the Eligibility List on a City-wide basis.

    What if I am not selected or invited to interview?
    Our objective is to hire the best person for the position. If you are not successful in getting a job immediately, your name will remain on the Eligibility List for consideration for any future vacancies that occur until the list expires. Do not be discouraged if you do not get a job offer the first time you apply. You may be contacted for future vacancies if you are on an eligibility list.

    What if I need a reasonable accommodation for an examination and/or interview?

    Please be sure to notify the Human Resources Office at least five days prior to the examination and/or interview date.

    What if I paid the citation but the DMV shows that it is still pending and won’t register my vehicle?
    There are several things that can cause this situation.

    The first is that the original citation payment was made after the maximum 21-day period and therefore increased due to additional penalties. The partial payment of the increased amount would have been received, but the citation would still be referred to DMV for collection because of the balance due. In this case, the total amount is still due to the DMV. It is advisable to pay the total fine amount to DMV so that the vehicle registration won’t be delayed, causing additional fees. The original payment can then be refunded if proof of that payment can be provided. The second possibility for this to occur is that an error was made when posting the original payment and it was not credited to the correct citation. If you have proof of payment for a citation that the DMV is showing due on the vehicles registration, contact the Santa Fe Springs Parking Administration at 1 (800) 273-6488. They will instruct you on how to provide the proof of payment. They can also issue a letter which can be provided to the DMV once the error has been corrected.

    What if my business changes its location in the City?
    For a change of location within the City of Santa Fe Springs, a new application needs to be completed. Follow the steps for a new In-City Business.

    If you have questions, please call the Business License Clerk at (562) 409-7527 or you can use our Online Service Request system.

    Business Address Change

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What is "identity theft?"

    Identity theft involved acquiring key pieces of someone’s identifying information, such as name, address, date of birth, social security number and mother’s maiden name, in order to impersonate them. This information enables the identity thief to commit numerous forms of fraud which include, but are not limited to, taking over the victim’s financial accounts, opening new bank accounts, purchasing automobiles, applying for loans, credit cards and social security benefits, renting apartments and establishing service with utility and phone companies. 

    Identity Theft is covered under California Penal Code section 530.5:Unauthorized Use of Personal Identifying Information (a) Every person who willfully obtains personal identifying information, as defined in sub-division (b), of another person without the authorization of that person, and uses that information for any unlawful purpose, including to obtain, or attempt to obtain, credit, goods, services, or medical information in the name of the other person without the consent of that person is guilty of a public offense.

    What is a "Knox-box"?

    The Knox-box rapid entry system is a locked box that can hold key(s) to your business for emergency access.  Only the Fire Department has the key to open the box to ensure security.  For more information visit the Knox Company website or call the Fire Marshal at (562) 944-9713.

    What is a certificate of occupancy permit?
    For more information, please contact our Building Department at (562) 868-0511, extension 7560.

    What is an Eligibility List?

    If you are successful in passing the testing and interview process, your name will be placed on an eligibility list for the current position opening.  The City Department which is attempting to fill the vacant position may elect to second interview some or all of the candidates prior to making a final decision to hire. After the current position has been filled, the established eligibility list will be retained for 12 months and the remaining candidates will be notified if a position becomes available during that time.

    What is an Eligibility List?

    An Eligibility List is established after recruitment has been conducted. The list contains applicants who have successfully completed the testing process. Usually, Eligibility Lists expire one year from the date the position closes; however, the City Manager may extend or expire the list early.

    What is difference between Planning Department approval and a Building Permit?
    Most improvements to property require BOTH a Planning Department approval and a Building Permit from the Building Department. The Planning Department approval focuses on the use/improvement appropriateness for the subject property based on the City's zoning regulations. The Building Permit review process focuses on the safety of the structure to ensure that the requirements of the current Building Code and other uniform codes such as Fire, Plumbing, and Electrical are met. Most building permits cannot be issued until planning approval for the proposed project is obtained.

    What is Domestic Violence? 

    Domestic violence is defined as abuse committed against members of the same family, a spouse, former spouse, cohabitant, former cohabitant, a person with whom the offender has had a child, or is having or has had dating or engagement relationship regardless of sexual orientation or between children and elderly parents.

    Domestic violence may begin with angry words, a shove, or a slap, and escalate into a pattern of assaultive controlling behaviors including physical, sexual, and psychological attacks against the victim, children, property, and/or pets. 

    What is the best thing to do for a burn?
    Cool a burn with water.  Do not use ointments, butter or other substances.  Contact a physician.

    What is the best thing to do for a burn?
    Cool a burn with water.  Do not use ointments, butter or other substances.  Contact a physician.

    What is the Brown Act?

    The Brown Act is California's open meeting law. The law's intent is that the actions of public commissions, boards and councils in California be taken openly and that their deliberations be conducted openly. (Government Code section 54950.) It is named for its author, former legislator Ralph M. Brown.

    What is the Business Emergency Preparedness Network? 
    Please see BEPN for general information. For additional information on this program or the Residential Emergency and Disaster Initiative, please Police Services at (562) 409-1850 or send us an Online Service Request.

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    Request Information - Business Emergency Preparedness Network

    Request Information - Residential Emergency and Disaster Initiative



    What is the City’s policy for removing trees?
    The City’s urban forest is very important to the environment and the aesthetics to our community.  Some quick facts about the importance of trees from the International Society of Arboriculture are as follows.

    - Trees keep our air supply fresh by absorbing carbon dioxide and producing oxygen.

    - Trees provide shade and shelter, reducing yearly heating and cooling costs by 2.1 billion dollars.

    - Trees lower air temperature by evaporating water in their leaves.

    - Trees cut down noise pollution by acting as sound barriers.

    - Trees located along streets act as a glare and reflection control.

    Trees are very important to our community, therefore the City has a strict policy for the protection of City trees and their removal.  In order for a tree to be removed it must meet certain criteria, such as it must be diseased, dying, dead, dangerous, or damaged beyond restoration. 

    If you feel your City tree meets this criteria and would like to see if it is qualified for removal you may call (562) 868-0511, extension 7540 and ask for a removal request form.  This will be mailed to you or it can be picked up in person at City Hall, 11710 Telegraph Road.  The completed form will be evaluated to see if it meets the City’s requirements for removal. 

    What is the cost of a Business License?

    If your business is physically located in Santa Fe Springs:

    The business license is based on the number of employees ; an employee is defined as: "All individuals engaged in the operation or conduct of any business in the city, whether as owner, any member of the owner’s family, partner, agent, officer, manager, solicitor and any other persons employed or working in such business." MC Chapter 35: Taxation 35.070  ('64 Code, § 13-1)  (Ordinance 50 & Ordinance 397)

    • 0 – 5 Employees is $100.00
    • Plus $4.00 for every employee over 5
    • Plus $2.00 for every employee over 300
    • There is an initial $50.00 processing fee for all new applicants. Renewal processing fee is $35.00
    • Fire Department inspection fee based on the square footage of the location you are occupying


    If your business has moved within Santa Fe Springs or there was an ownership change:

    There is a transfer fee of $30.00*. The Fire Department inspection fee is also charged due to the new location and/or the ownership change. If two of the following occur (name change/owner change/address change), it is considered a new Business. See calculation above for businesses physically located in Santa Fe Springs.

     *A new application packet needs to be completed and hand-delivered to City Hall.

    If your business has changed its business name:

    There is a $5.00 transfer fee. If the change includes a change of ownership, it is considered a new business. See calculation above for businesses physically located in Santa Fe Springs.

    If your business is outside the City:

    Contractors:
    General Contractor (A or B License with the Contractor’s State License Board) the total fee is $180.00.
    $150.00 for a General Contractor and $30.00 processing fee

    Sub-Contractor (C or D License with the Contractor’s State License Board) the total fee is $130.00.
    $100.00 for a Sub-Contractor and $30.00 processing fee

    Janitorial Service/Mobile Car Wash/Catering Trucks/Taxi Company/Recyclable Dealers/Consultant/etc:
    There are several businesses categorized in the "Miscellaneous-Out-of-City" fee schedule:

    • Mobile Car Wash
    • Janitorial Service
    • Consultant
    • Pest Control/Termite Exterminator
    • Environmental Analyst

    The cost for businesses categorized under "Miscellaneous-Out-of-City" is $100.00 and $50.00 processing fee.


    What is the cost of obtaining a building permit?
    To obtain information on building permits fees, please contact the Building and Safety Permit Counter at (949) 724-6325. 

    What is the Family and Youth Intervention Program?

    The Family and Youth Intervention Program (FYIP) is a City of Santa Fe Springs service to its community. The staff collaborate with Police Services, Los Angeles Probation Department, all City departments, local schools and agencies to achieve their mission of promoting positive youth and family development.

    What is the fee for a false alarm activation?

    A service charge of $118 shall be billed to and paid by alarm owners for each response by police officers which was determined to be a false alarm, or which response did not require such police officer's services other than deactivation of an alarm system.  Such charges shall be payable within 30 days of billing date.

    If you have questions or need additional information, please call the Police Services Center at (562) 409-1850.



    What is the Job Line?
    The Job Line is a 24-hour, voice mail recording that lists current employment opportunities available at the City of Irvine and may be accessed by calling (949) 724-6200.  You may also request to have an application and job bulletin mailed to you by leaving a message. 

    What is the phone number and address of the FYIP?
    Please call (562) 944-8106 and your call will be answered by one of our professional staff members.

    The FYIP offices are located at: 
    Family Center – 2nd Floor


    10349 Heritage Park Drive
    Santa Fe Springs
    CA 90670

    Phone: (562) 944-8106

    View Map

    What is the Police Services Center?
    The Santa Fe Springs Police Services Center serves as the operational headquarters of the Department of Police Services.  It is open to the public for the purpose of obtaining dog licenses, yard sale permits, taking of police reports, to make a service request, to address questions related to parking citations, etc. 

    The Police Services Center (PSC) is located at 11576 Telegraph Road, Santa Fe Springs, CA 90670. The PSC is open from 8:00 a.m. to 6:30 p.m. Monday through Friday, Closed alternate Fridays, Saturday and Sunday.

    You may also reach the PSC by calling (562) 409-1850 or faxing us at (562) 409-1854. You can also e-mail the PSC at policeservices@santafesprings.org.

    What is the Rapid Notify program?
    The City of Santa Fe Springs with the assistance of the Southeast Regional Community Awareness & Emergency Response (CAER) Association has added the Rapid Notify Program to its arsenal of tools to deal with an emergency or disaster situation. CAER is a chemical industry initiative to improve local emergency response planning by combining business emergency plans with the plans of local government for an integrated community emergency response plan. The Rapid Notify Program provides a unique telecommunications service to assist the residents and businesses of Santa Fe Springs by providing vital emergency information via telephone, internet or pager during and following an emergency.

    How It Works

    If there were a significant or threatening situation in the area of your home or business, City emergency officials would activate the American Emergency Network. Within seconds of the initial activiation time businesses and residents would begin receiving phone calls from the American Emergency Network relaying vital emergency inforamtion such as:

    "This is an emergency message from the City of Santa Fe Springs..."
    "...there has been an accident involving hazardous materials near your home. Please follow these steps..."
    "...there is a child missing in your neighborhood. He/She was last seen..."
    "...proceed to the High School where a bus will pick you up..."
    "...please tune to your local emergency broadcast station immediately for details..."

    These examples show some of the types of emergency situations that this Network is designed to deal with.

    For more information, please call Police Services at (562) 409-1850.



    What is the Residential Rental Inspection Program? I’ve never had my house inspected before.

    In 1995, City Council passed Santa Fe Springs Municipal Code Section 150.095 which requires all residential rental properties to be registered and inspected annually, in order to ensure that all residential rental units in the City of Santa Fe Springs are maintained in a lawful health and safety condition.

    What is The Tram?
    The tram is a bus that provides transportation along a fixed route throughout the City of Santa Fe Springs Marketplace, Promenade and other convenient locations.  The bus is equipped with a wheelchair lift.

    Hours of Service:   

      Monday through Friday      7 am to 7 pm

      Saturday & Sunday            9 am to 4 pm

      SERVICE IS NOT AVAILABLE ON HOLIDAYS

    Fare:

      Seniors/Disabled Residents    No Charge     *See ID card Info

      Seniors/Disabled Non-Residents   .30¢

    What licenses do I need to start a business?
    You can download our business application form here.  For more information, please contact our Business License Clerk at (562) 409-7527.


    Business related information

    What needs to be done if I leave the City?

    You have two options:

    1. Mail in written notification that you have left the City; indicate your leave date and your new address.

    2. Use our Online Service Request system to notify the City that you have left the City.

    Notify City that I'm leaving the City

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What permits do I need to remodel my house or business?
    Most residential, commercial and industrial construction requires building plans and permits.  This includes new construction, remodeling or alternations.  Here are some examples of the type work that requires a permit and inspection.

    Building permit is needed for:
    Any structural changes or attached structures, detached structure over 120 sq. ft., re-roofing, block walls over 24" in height, new windows, new patio cover or carport, all swimming pools, drywall, and interior modifications

    Electrical permit is needed for:
    All service upgrades, new or replaced receptacles, outlets, switches and lights, air conditioning/heating, bathroom fans or electrical sub-panels

    Plumbing permit is needed for:
    Air conditioning, new or replaced water heaters, water softeners, bathtub or shower, fixtures, new water or gas lines (re-pipe) and drainage systems.

    Mechanical permit is needed for:
    Air conditioning/heating systems and bath fans

    All requests for plan check or inspections must be done in person or by phone 562-868-0511 Ext. 7560.

    Building Department Office
     Hours of Operation
    7:30 a.m. - 11:30 a.m., 2:00 p.m. to 4:30 p.m.

    Note: The Building Department is closed from 11:30 a.m. to 2 p.m.

    If you have any questions, please contact the Building Department, (562) 868-0511, Ext. 7560, or you may send an Online Service Request for more information. 

    Request Information - Plan Checks and/or Inspections

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



     

    What should I do during an earthquake?
    If you are indoors, stay there.  Get under a desk or table, or crouch down along an inside hallway.  If you are outdoors, get in an open area away from trees, buildings, walls and power lines.  If you are driving, pull your car over to the side of the road and stop.  Avoid overpasses and power lines.  Remain inside until the shaking is over.  If you are in a multi-story building, stay away from windows and outside walls.  Get under a table.  Do not use elevators.

    What should I do if I am contacted for an interview?
    Preparation is very important. Don’t walk into the interview not knowing much about the position or the City of Santa Fe Springs. Be sure you know where and when to report, and the position you are being considered for. Make certain you are on time, or early for the interview. If you have applied for more than one position, be sure to obtain the name and telephone number of the person who contacted you for the interview, or save the letter if you were notified by mail, especially if you have applied for more than one position.

    What should I do if I have become a victim of identity theft? 

    You should gather whatever documentation you have and come to the Police Services Center, during business hours to file a police report.

    What should I do if I see a street sign that is damaged?
    Report it to the Public Works department. Call (562) 409-7540 or use our Online Service Request system (click the link below).

    Streets, Sidewalks or Signs

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    What should I do if my address or phone number changes?
    Notify the Human Resources Office immediately, and we will make the changes to your records. If we are unable to contact you because you have moved or changed your phone number, your name may be withdrawn from further consideration.

    Notify Human Resources of Address or Phone Number change

    You may let us know by using our Online Service Request system. If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

    What should I do when I see graffiti?

    If the graffiti is occurring now you should call 911. If not, you should call the City of Santa Fe Springs’ Graffiti Hotline at (562) 409-7610 and leave a message as to the graffiti’s location and types. Please leave your name and contact phone number so City workers can contact you if they are unable to immediately locate the graffiti you report. This hotline links the Police Services Center with Public Works so that as soon as graffiti on City property has been documented it will be cleaned up. Graffiti that is visible to the public will be removed within 72 hours.

    Graffiti is a significant vandalism problem for businesses and communities throughout this country. Besides defacing public and private property, graffiti signals disorder in a neighborhood and invites crime. The physical condition of a neighborhood and a business district sends clear signals to potential offenders about the likelihood of being apprehended for their crimes.

    What time is Recreation Swim open to the public?

    Summer Recreation Swim is available to the public daily from 1:00 – 4:00pm. Recreation Swim is also available on Monday, Wednesday, and Friday evenings from 7:00 – 8:30pm.

    The Aquatic Center closes the fourth Friday in October. Please call the Parks and Recreation Division office at (562) 863-4896 for additional program information.

    What times are the skate boarding equipment available to the public?

    Skate Boarding Equipment is available weekdays from 5:30 – 8:30pm.

    What to Do during an Extended Power Outage

    Follow these safety tips in the event of a power outage. Always keep a flashlight and batteries in a place where they will be easy to find. Turn off any lights or other devices that were in use when the power went out. Be sure to leave one light on so that you will know when the power is restored. Do not start a fire to keep warm. Try to keep refrigerator and freezer doors closed to help keep food cold and fresh. For more information contact Southern California Edison at 1-800-655-4555, or visit their website at www.sce.com



    What to Do if Your Power Goes Out

    If your power turns off in your home but neighboring homes have power then the problem may lie in your main switch, circuit breakers or fuses. Take these actions if you are in this situation: Check for the cause of the outage. Use a flashlight to carefully check to see if any lights or appliances are operating. If only several lights in your home will not turn on, turn off or unplug all lamps and appliances that are using the effected circuit. Before resetting a circuit breaker or installing a new fuse check to see if the outlet has been overloaded. Correct faulty conditions before taking further action. If you need to work on anything electrical to fix the problem remember to always turn off the power at the main switch before working on an electrical system. If you have discovered that your power outage is due to a blown fuse take the following steps: Turn off the main switch that is located near the meter or in the fuse box. Find the fuse with a blackened window or a broken metal strip inside the window. Remove the blown fuse. Replace the fuse. Be sure to replace the fuse with another fuse that has the same amperage. This is very important. Fuses and circuit breaker protect against overloads. If overloaded wires could become too hot and cause a fire. For more information, contact Southern California Edison at 1-800-655-4555, or visit their website at  www.sce.com.  



    What to do with a Bad Check

    If you receive an NSF check under $2,500 or a series of bad checks not over $2,500, these checks are investigated by the Orange County District Attorney's Check Restitution Program.  The first step to take is to send a certified/return receipt letter to the check writer stating he/she has 10 days to make good on the check or it is your intention to file a criminal complaint.  The restitution should be made by cashier's check or money order, no personal checks should be accepted. You should receive the signed receipt (green card) back from the US Post Office.  If the letter was not received by the intended party, you will receive your original mailing back.  Bring the original check and the receipt or original mailing to the Irvine Police Department front counter.

     

    There are certain eligibility guidelines in order for the DA to take your check case: 

    ·          The check must be presented to the DA's bad check program within 90 days of issuance. 

    ·          You must have taken some form of identification from the check writer at the time of presentation or you must be able to identify the check writer. 

    ·          The check must not be post dated at the time of acceptance.

    ·          Two party checks are not eligible.

    ·          The check must not involve the extension of credit

    ·          The check may not be received as a payment on an account.

     

    If your check meets the above guidelines, then bring your documents to the Irvine Police Department front desk and file your complaint, they will have the appropriate form.  Once you complete this process, a case number will be assigned and IPD personnel will attempt to obtain restitiution prior to submitting your case to the OCDA's bad check program.

    What will the interview be like?

    Typically, the interview is conducted by an oral board with three panelists. The panelists may come from different departments, and/or outside agencies. During your interview, you will be asked several structured and situational questions to help the panelists understand your education and work experience as it relates to the position.

    What’s Santa Fe High School’s telephone number?

    (562) 698-8121 x4000

    When are City Council Meetings?

    City Council meetings are the second and fourth Thursdays of each month. Meetings are held in the City Council Chambers of City Hall.  The business portion of each meeting begins at 6:00 p.m.; public presentations begin at 7:00 p.m.

    When do the City’s committees meet?
    City Council Boards & Commissions Information

    When is my bill due?
    Bills are due every other Friday according to the billing schedule. Copies of the billing schedule are available at the Family Center and at City Hall.

    When is the Clarke Estate open so I can go see it for my wedding?

    The Clarke Estate is open for tours on Tuesday and Fridays from 11:00 a.m.  – 2:00 p.m., and the First Sunday of every month from 11 a.m. - 2 p.m.

    If you would like more information and/or have any questions, please call the Clarke Estate at (562) or may use our Online Service Request system.

    Request Information - Clarke Estate

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    When is the next tutor training?
    There are several trainings throughout the year. Call the library at 562/868-7738 x 7819 for the next workshop.

    Where can I ask a question about my State Taxes?
    If you have a question about your state taxes, please contact California Franchise Tax Board at (800) 852-5711.

    Where can I ask a question about my Federal Taxes?
    If you have a question about your federal taxes, you contact the IRS at (800) 829-1040.

    You can visit IRS web site at:


    Internal Revenue Service - United States Department of the Treasury

    Where Can I Display Residential Signs?
    Signs displayed for the sale of a residential unit are permitted to be placed only on the property that is for sale. The maximum sign size is 4’ x 6’. Signs, banners, balloons, flags or other similar displays are not permitted on private property, public right-of-ways, medians, street lights, poles, or on vehicles. Signs will be removed without warning.

    Where can I get assistance on social security questions?

    The City has a case management section through the Family & Human Services Division at the Neighborhood Center, where case managers are available to help answer your questions and assist with filling out forms Monday through Friday from 8:00 a.m. – 5:00 p.m.  Please call (562) 692-0261 for an appointment or visit the Neighborhood Center at 9255 Pioneer Blvd.

    Senior Services Section at the Neighborhood Center has a representative from the Social Security office to assist with filling out forms and any Social Security related questions on 1st, 2nd, and last Tuesday of the month from 9:00 a.m. – 3:00 p.m. 

    For an appointment call (562) 929-1990 ext. 224.


    Where can I get CPR classes?
    The American Red Cross offers classes in CPR.  For information, visit the Rio Hondo Chapter of the American Red Cross website http://www.arcriohondo.org or call (562) 945-3944.


    Rio Hondo Chapter of the American Red Cross website

    Where can I get CPR classes?

    The American Red Cross offers classes in CPR.  For information, visit the Rio Hondo Chapter of the American Red Cross website at http://www.arcriohondo.org or call (562) 945-3944.

    Where can I get first aid classes?

    The American Red Cross offers classes in first aid.  For information, visit the Rio Hondo Chapter of the American Red Cross website at http://www.arcriohondo.org or call (562) 945-3944.

    Where can I get first aid classes?

     
    The American Red Cross offers classes in first aid.  For information, visit the Rio Hondo Chapter of the American Red Cross website or call (562) 945-3944.


    Rio Hondo Chapter of the American Red Cross website

    Where can I get help with my car registration?
    You can renew your driver's license at the California Department of Motor Vehicles.  The Whittier branch is the closest DMV office to provide service for the City.  You can contact them at (800) 777-0133.

    If you are a AAA member, you can get assistance with your car registration at your local AAA office.  The closet AAA office is located in Whittier.  The phone number is (562) 698-3721.

    Where can I get my pet spayed or neutered?
    You can contact SEAACA at 562-803-3301 or visit their website.  SEAACA provides Animal Services to the cities of Bell Gardens, Bellflower, Downey, Lakewood, Montebello, Norwalk, Paramount, Pico Rivera, Santa Fe Springs, South El Monte, South Gate and Vernon.

    SEAACA’s Shelter and Animal Wellness Clinic are open to all.

    9777 Seaaca Street
    Downey
    CA 90241

    Phone: (562) 803-3301

    View Map

    Where can I obtain a copy of the Environmental Protection Division fees?

    The Environmental Protection Division fee schedule is available here.


    Where can I obtain a copy of the Fire Prevention Division fees?

    The Fire Prevention Division fee schedule is available here.

    Where can I obtain Councilmember biographies?
    Councilmember Biographies page

    Where can I obtain information about local elections?

    General election information can be obtained at the official website of the Los Angeles County Registrar-Recorder/County Clerk.

    Link

    Where Can I Register to Vote?

    Voter registration applications are available at City Hall, the Library, any US Post Office, or the Los Angeles County Registrar-Recorder/County Clerk’s Office in Norwalk.

    Los Angeles County Registrar-Recorder/County Clerk


    Where can I renew my driving license?
    You can renew your driver's license at the California Department of Motor Vehicles.  The Whittier branch is the closest DMV office to provide service for the City.  You can contact them at (800) 777-0133.

    9338 S. Painter Ave
    Whittier
    CA 90605

    Phone: (800) 777-0133

    View Map
    Visit California DMV website

    Where do I get a license for my dog?
    Please contact our Police Services Center at (562) 409-1850.  Hours of operations are 8:00am - 11:00pm daily.

    Click on the link for more information: Animal Control



    11576 Telegraph Road
    Santa Fe Springs
    CA 90670

    Phone: (562) 409-1850

    View Map

    Where do I pay the water bill?

    City Hall (Located at 11710 Telegraph Rd.)
    or
    Drop box outside of City Hall (Located in the parking lot at 11710 Telegraph Rd.)

    Where do I send the fee for my parking citation? 

    Payment may be made by mail and no further action is required. Place a check or money order made payable to Santa Fe Springs Parking Administration for the amount indicated and mail in the provided envelope to:

                       Santa Fe Springs Parking Administration

                       P.O. Box 25120

                       Santa Ana, CA 92799-5120


    Do not send cash. Be sure to write your citation number on your check or money order. Failure to respond to this notice within twenty-one (21) days will result in a penalty increase and/or a DMV registration hold. The registered owner is responsible for paying the parking fine.

    Violators wishing to contest a citation must follow the following procedure.  Fill out an appeals form provided by the Police Services Center.  Please include any evidence or photographs that may be helpful to the Review Officer. Any items sent to the department will not be returned. All parking citation review requests must be post marked within 21 days of the violation. The Police Department will not review any citations after 21 days of issuance. A written response will be sent to you within 10 days.

    If the citation involves any violations relating to disabled person parking, please be sure to include the following information with your review. A copy of the disabled persons placard, a copy of the handicap placard registration, a copy of the registered owner’s identification card, and a narrative from the disabled person as to the circumstances related to the violation.  The Department will not review any citation in person, or over the telephone.

    Where is the Chamber of Commerce?

    12016 Telegraph Rd # 100
    Santa Fe Springs, CA 90670-6090
    (562) 944-1616

    Where is the County Recorders Office? Where can I get a birth certificate from?


    12400 Imperial Hwy
    Norwalk, CA 
    (562) 466-1323

    Where is the Department of Children and Family Services?

    Santa Fe Springs Office
    10355 Slusher Dr.
    Santa Fe Springs, CA 90670
    (562) 903-5000

    Where is the Housing Authority Office?


    12131 Telegraph Rd.
    Santa Fe Springs, CA 90670

    (562) 347-4663 (Information Line)
    (562) 906-4928 (Hearing/Speech TDD#)
    (800) 731-4663 Waiting List

    Office Hours
    Monday - Thursday:
    8:00 am to 6:00 pm
    Fridays: 8:00 am to 5:00 pm

    Where is the key to open my Knox-Box?
    Only the Fire Department has the key to open a Knox-box.

    Where is the Municipal Court?

    Southeast District
    Whittier Courthouse
    7339 South Painter Ave.
    Whittier, CA 90602

    Where is the Superior Court?

    Southeast District
    Norwalk Courthouse
    12720 Norwalk Blvd.
    Norwalk, CA 90650

    Where should I place smoke detectors in my home?
    Smoke detectors should be placed in each bedroom (sleeping area) and in the hallway leading to the bedrooms.

    Who are the State and Federal Government Representatives for Santa Fe Springs?
    Government Representatives Information

    Who can be in the literacy program?
    English-speaking adults,  16 years and older who are out of high school can be in the adult literacy program. Children 7 to 12 years old are eligible for Reading Club, the children’s literacy program.

    For questions about the Literacy program, call (562)868-7738 x7819 or use our City's Online Service Request system.

    Request Information - Literacy Services

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.

     



    Who do I call for water questions and concerns other than billing questions?

    During regular business hours, please call (562) 868-0511, extension 3601 and you will be connected with Public Works staff who will handle you inquiry.

    Billing related questions should be directed to the Finance Department at (562) 868-0511, extension 7333.

    Who do I call to schedule an appointment to have the Fire Department unlock my Knox-box so I may place a key inside?

    You can request an appointment to have the Fire Department unlock your Knox-Box by calling the Fire Marshal at (562) 944-9713 or by using the City's Online Service Request system.

    Request an Appointment to have a Knox-box Unlocked

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    Who do I contact for questions regarding recycling (Refuse Round-Up, Electronics, hazardous waste, etc.)?

    Please contact Aimee Espinoza, Program Assistant, at (562) 868-0511, Ext. 7361. You may also ask your question by using the City's Online Service Request system (click the link below).

    Ask a Question Regarding Trash, Waste or Recycling

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    Who do I contact to make a presentation at a City Council meeting?

    Contact the City Clerk’s Office to obtain information about making a presentation at a City Council meeting.

    Who teaches the students and how long is the program?
    The library uses volunteer tutors to teach both adults and children. There is a separate tutor training course that must be completed prior to tutoring. The adult program is open-ended. Reading Club tutors students during the school year only.

    Why do I have to dial 9-1-1 in an emergency?  Why can’t I call the fire station directly and save time?
    The 9-1-1 emergency dispatch system is designed to save valuable seconds.  When you dial 9-1-1, the system identifies the police or fire unit closest to your location and responds that unit.  Fire stations are not equipped with the emergency dispatch system so calling the station directly actually wastes response time.

    Why do I have to wear a helmet at Center Court?
    City policy requires all participants to wear protective equipment.

    Why does the City charge for a false alarm activation?

    Each false alarm can consume a substantial amount of police officer time which is being diverted from outer law enforcement activities. If not managed, false alarms can at times misdirect up to 40 percent of the City’s police resources.

    Why is the Fire Department inspecting my home?

    The Residential Rental Inspection Program was moved under the direction of the Department of Fire-Rescue in 2006.

    Widowed Citizens' Support Group

    "Living with the Loss of a Spouse" is a support group for people who have lost their spouse or significant other within the last year. Topics include: moving through the stages of loss, dispelling the myths about grief, sharing of feelings and receiving support. This group is for adults age 60 and older. The group meets the 2nd and 4th Wednesday of each month at Lakeview Senior Center from 1 to 2:30 pm.  For more information or to register, call Sue Roth, Licensed Clinical Social Worker at (949)733-9974. 



    Wildfires - General Information

    More and more people are making their homes in woodland settings in or near forests, rural areas, or remote mountain sites. There homeowners enjoy the beauty of the environment, but face the very real danger of wildfire. These intense fires, triggered by lightning, drought, or accidents, often begin unnoticed. They sweep quickly through wildland areas, igniting brush, trees, and homes. Reduce your risk by preparing now before wildfire strikes. Meet with your family to decide what to do and where to go if wildfires threaten your area. Ask fire authorities for information about wildland fires in your area. Find out whether they can inspect your house and property for hazards. For more information about wildfires and their likelihood in the City of Irvine, call The Orange County Fire Authority at (714) 573-6000, or visit their website at www.ocfa.org.

     



    Will the Fire Department provide fire extinguisher training for my business?
    The Santa Fe Springs Department of Fire-Rescue offers free fire extinguisher training for businesses on Fridays. Up to 20 persons can be trained during the hands-on 1-1/2 hour session. To request training, please call Fire Administration at (562) 944-9713 or send us your request using our Online Service Request system.

    Request Fire Extinguisher Training

    If you haven't used our Online Service Request system before, you will need to create an account to use this system. If you have any problems, please send us an e-mail at support@santafesprings.org.



    Women's Safety Tips
    The Irvine Police Department offers programs and classes designed exclusively to help women learn ways to increase their personal safety. These sessions are open to both men and women and address such topics as precautions to take at home, precautions to take while walking or driving a car, sexual assault and rape risk reduction, robbery prevention, and various other issues of concern. Classes also give instruction as to what to do if you are the victim of a crime or kidnaping. These are not self defense classes. For more information about women's safety programs, or to receive safety brochures at your home, contact the Irvine Police Department at (949) 724-7000. 

    Women's Shelter

    If you are a victim of Domestic Violence and require the use of a shelter please call  9-1-1 and report the incident to the police. The officer can arrange for shelter services and children are allowed. The officer can also arrange to have an Emergency Protective Order issued. Please do not hesitate, call  9-1-1 immediately!



    Youth Employment

    The Irvine Youth Employment Service offers employment assistance to persons of all ages, with a focus on youth.  All services are free.  Job listings are available via the job board and the program website.  Resume workshops and mock interviews are provided with referrals made directly to employers.  Youth Employment Service hosts a winter and summer job faire.

    Irvine Youth Employment Service also provides services to local businesses, including prescreening of potential applicants.  Large scale on-site recruitments are coordinated for individual employers seeking to hire a large number of employees at one time.

    Offices are located at 14351 Yale Ave. (in the Heritage Park complex).  Employment staff assists applicants Monday through Friday from 1 p.m. to 4 p.m., or by special appointment.  For more information regarding available services, call (949) 724-6741.  



    Youth Employment Services

     

    The Irvine Youth Employment Services offers FREE employment assistance and job referrals to persons of all ages, with a focus on youth (ages 14 - 25). Job listings for mid-level, part-time, full-time, temporary, and seasonal work are available via the office job board and the program website. Employment counseling, resume workshops and mock interviews are provided to enhance job-seeking skills. In addition, Youth Employment Services hosts two annual job fairs. 

     

    The program offers job counseling, job referrals, interviews, assistance with job applications, one-on-one resume assistance, and employment workshops. Job opportunities include entry to mid-level, part-time or full-time, temporary and permanent positions. 

    Irvine Youth Employment Services is located at Heritage Park Community Center, 14301 Yale Avenue, Irvine,  CA  92604.  The office hours are Monday through Friday from 1 p.m. to 4 p.m or by appointment.  To make an appointment, or for more information, call (949) 724-6741.

    Visit our web site at www.IrvineYouthEmployment.com.

    Youth Safety Tips
    Youth safety is one of the most important aspects of what the Irvine Police Department does. That is why the department offers programs for both children, and parents or guardians. These programs teach children about ways they can protect themselves from strangers or attack, tips for safe bicycle and pedestrian travel, and techniques to avoid drugs, alcohol, and peer pressure. They also help parents learn about the dangers their child faces while home alone, while at school, and while in the community. For more information about youth safety programs, or to receive safety brochures, contact the Irvine Police Department at (949) 724-7000.

    Youth Services

    The City of Irvine offers a variety of programs tailored to meet the needs and interests of youth in the community.  In addition to a number of recreation activities offered citywide, the following special programs are available:

    Irvine Youth Employment Services offers employment assistance to persons of any age, with a focus on employment assistance for youth.  All services are free.  For more information please call (949) 724-6741.  Again, that number is (949) 724-6741.

    High School Youth Action Team offers programs for high school aged youth.  Youth Action Team is comprised of students representing each of the Irvine high schools.  For more information please call (949) 724-6739.  Again, that number is (949) 724-6739.

    The Middle School Program offers activities and services for middle school youth with a focus on recreational, educational, and community service activities after school, during holidays and intersessions.  For more information please call  (949) 724-6749. Again, that number is (949) 724-6749.



    Youth Services: High School Youth Action Team

    The High School Youth Action Team, comprised of students representing each of the Irvine high schools, offers programs and services for high school-aged youth. Specific programs offered include the Annual Teen Summit, teen forums, and tobacco, alcohol, and drug prevention activities.

    Youth Action Team Offices are located at 14351 Yale Ave. (in the Heritage Park complex).  For more information about activities and services available through the High School Youth Action Team, contact staff between 9 a.m. and 5 p.m. Monday through Friday, by calling (949) 724-6739. 



    Youth Services: Middle School Program

    The Middle School Program offers programs and services for middle school-aged youth.   The program focuses on recreational, educational, and community service activities after school, and during holidays and intersessions.  Activities include after school sports, special events, drop-in activities, and a Teen Camp program.  Most activities are initiated at each of the five middle school campuses.  Teen Camp is a daily excursion program offered during the summer, winter, and spring intersessions.

    Offices are located at 14351 Yale Ave. (in the Heritage Park complex).  For more information about services available through the Middle School Program, contact staff between 9 a.m. and 5 p.m. Monday through Friday, by calling (949) 724-6749. 

    For information on the Middle School Program link to www.irvinemsp.com. Connect to www.hsyat.com for information on the High School Youth Program.

    Youth Sports Organizations

    Youth Soccer, Baseball, Softball, Football, Basketball, Lacrosse and Track - Irvine has it all!

    Irvine is home to many exceptional youth sports organizations.  These sports organizations are all not for profit organizations and most are managed and operated by a group of dedicated volunteers.  Many practices, games, and tournaments are provided for Irvine Kids on City sports fields throughout Irvine.  Check out our listing of organizations on our Irvine Athletics website at Youth Sports Organizations.  

     

     



    Zone Change
    Properties in the City of Irvine have various zoning designations such as Residential, Commercial, and Industrial etc.  A Zone Change is the process that enables a property owner or the City to change the land use designation of properties from one land use category to another such as from Commercial to Residential. To obtain information on Zone Changes and to download the application for a Zone Change click here: .  If you need additional assistance regarding the above, contact the Development Assistance Counter at (949) 724-6308.

    Zoning Administrator Meeting

    Zoning Administrator Meetings are held on the second and fourth Wednesday of each month at 1:30 pm in the Community Development Department at City Hall, and are open to the public. The Zoning Administrator will open the public hearing, receive the staff report, accept public comment, ask questions of staff or the applicant, then either approve or deny the request, or to continue the item for further discussion.

     

    An agenda may be obtained by contacting the Zoning Administrator secretary at (949) 724-6401. 

    Zoning Districts
    Establishes areas within the City for general type of land use development (i.e. 2.2 Low Density Residential, 3.1 Multiuse, 4.2 Community Commercial, 5.4 General Industrial and 6.1 Institutional) to maintain the public health and well being by ensuring incompatible uses are not developed adjacent to each other such as a childcare center located next to a rock crushing plant.  Within each zoning district, permitted and conditionally permitted land uses are listed as well as development standards including, but not limited to, maximum building height, minimum setback dimensions, and maximum lot coverage.  For more information, consult the Zoning Ordinance online (See website www.municipalcode.com.   Click on “Online Library”; “California”, “Irvine Zoning”.  Once the Irvine Zoning Code is on your screen, you can move throughout the document by simply using your cursor in the gray box to the left of the screen.  By clicking on the file you can identify the chapters, and then sections.  By clicking on the page icon you can open the section you would like to see.  It will appear on the right side of your screen.)

    Zoning Ordinance

    The City of Irvine Zoning Ordinance ensures consistency between the City’s General Plan and proposed development. The Zoning Ordinance identifies land use categories, boundaries and development standards; as well as, requirements for discretionary procedures, such as Administrative Relief, Conditional Use Permit, Master Plan, and Tentative Map.  Development standards include information on setbacks, building height, site coverage, parking and sign requirements. Where a proposed development is inconsistent with adopted land use categories or development standards, Administrative Relief  or a Zone Change: click here  may be requested.  

    For a copy of the zone change form click here: 

    For a copy of the administrative relief form click here: 

     

    If you would like the zoning or development standards pertaining to a specific site or project, please contact the City of Irvine Development Assistance Center at (949) 724-6308.  

     

    Or, visit www.municode.com.  Click on “Online Library”; “California”, “Irvine Zoning” Once the Irvine Zoning Ordinance is on your screen, you can move throughout the document by simply using your cursor in the gray box to the left of the screen. By clinking on the file you can identify the chapters, then sections. By clicking on the page icon, you can open the section you would like to see. It will appear on the right side of your screen.