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I want to give away my dog or cat (for adoption)
You can contact SEAACA at 562-803-3301 or visit their website at www.seaaca.org.  SEAACA provides Animal Services to the cities of Bell Gardens, Bellflower, Downey, Lakewood, Montebello, Norwalk, Paramount, Pico Rivera, Santa Fe Springs, South El Monte, South Gate and Vernon. SEAACA’s Shelter and Animal Wellness Clinic are open to all.
9777 Seaaca st
Downey
CA 90241

Phone:(562) 803-3301
Fax:

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I have lost my pet
You can contact SEAACA at 562-803-3301 or visit their website at www.seaaca.org.  SEAACA provides Animal Services to the cities of Bell Gardens, Bellflower, Downey, Lakewood, Montebello, Norwalk, Paramount, Pico Rivera, Santa Fe Springs, South El Monte, South Gate and Vernon. SEAACA’s Shelter and Animal Wellness Clinic are open to all.
9777 Seaaca Street
Downey
CA 90241

Phone:(562) 803-3301
Fax:

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Where can I get my pet spayed or neutered
You can contact SEAACA at 562-803-3301 or visit their website at www.seaaca.org.  SEAACA provides Animal Services to the cities of Bell Gardens, Bellflower, Downey, Lakewood, Montebello, Norwalk, Paramount, Pico Rivera, Santa Fe Springs, South El Monte, South Gate and Vernon. SEAACA’s Shelter and Animal Wellness Clinic are open to all.
9777 Seaaca Street
Downey
CA 90241

Phone:(562) 803-3301
Fax:

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I want to volunteer to work with animals
You can contact  SEAACA for more information on volunteering to work with animals.  Click here http://www.seaaca.org/volunteer.htm to get more information or contact them at (562) 803-3301.

 
9777 Seaaca Street
Downey
CA 90241

Phone:(562) 803-3301
Fax:

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Where do I get a license for my dog?
Please contact our Police Services Center at (562) 409-1850.  Hours of operations are 8:00am - 11:00pm daily.

Click on the link for more information: Animal Control
11576 Telegraph Road
Santa Fe Springs
CA 90670

Phone:(562) 409-1850
Fax:

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I want to report an abused pet
If you want to report an abused pet, please contact our police services center at (562) 409-1850.

My water bill is wrong.
If you have questions about your water bill, please contact water services at (562) 868-0511 x7333.

My electric bill is wrong
If you have questions about your electric bill, please contact Southern California Edison at (800) 655-4555.

Southern California Edison Web Site

My gas bill is wrong.
If you have questions about your gas bill, please contact Southern California Gas Company at the following numbers.

Call 800-427-2200 (Residential Customers)
Call 800-427-2000 (Commercial & Industrial Customers)
Call 800-772-5050 for Interactive Voice Response Self Service Option (in English & Spanish)
Call 800-342-4545 for information in Spanish (Residential Customers)
Call 800-427-6029 for information in Spanish (Commercial & Industrial Customers)

Or you can visit their web site at


Southern California Gas Company

I haven’t received my (water, electric, gas) bill this month
If you have not recieved your water bill for this month, please contact the City's water services at (562) 868-0511 x733.

If you have not recieved your gas bill for this month, please contact the Southern California Gas Company call center at 1-800-427-2200.

If you have not recieved your electricity bill for this month, please contact Southern California Edison customoer service at 1-800-655-4555.

Am I eligible for financial assistance with my water bill?
The City offers discounts to senior residents, please contact the City's water services at (562) 868-0511 x7333. 

If you are a resident and requires financial assistance, the City maybe able to assist you.  Please contact our Neighborhood Center at (562) 692-0261 or visit them at 9255 Pioneer Blvd. 
9255 Pioneer Blvd
Santa Fe Springs
CA 90670

Phone:562-692-0261
Fax:562-695-8620

View Map of Neighborhood Center

I have a question about my State Taxes
If you have a question about your state taxes, please contact California Franchise Tax Board at (800) 852-5711.

I have a question about my Federal Taxes
If you have a question about your federal taxes, you contact the IRS at (800) 829-1040.

You can visit IRS web site at:


Internal Revenue Service - United States Department of the Treasury

Can I pay a city bill online?
The City will be providing online payment services in the near future.

I want to contest a Parking Ticket
Please contact Police Services Center for more information in regards to your parking ticket.  You can contact them at (562) 409-1850.

What licenses do I need to start a business?
You can download our business application form from the website.  For more information, please contact our Business License Clerk at (562) 409-7527.

Business related information

How much does a business license cost?
The business license fee depends on various criterias such as the type of business you operate, the number of employees, etc...  Please contact our Business License Clerk at (562) 409-7527.

Please download our business application form at:

Downloadable Forms

Do I need a license to work from home?
You are required to have a license if you operate a business within your residence.  The form is available by fax, email, downloaded from the website or it can be picked up at City Hall.  Please contact our Business License Clerk for more information at (562) 409-7527.

Downloadable forms

Do I need a permit for a yard/garage sale?
For all yard/garage related information, please contact our Police Services Center at (562) 409-1850.

Can I put up a sign for a yard/garage sale?
For all yard/garage related information, please contact our Police Services Center at (562) 409-1850.

What is a certificate of occupancy permit?
For more information, please contact our Building Department at (562) 868-0511, extension 7560.

How do I find out about bidding for city contracts?
Please check our RFP and Bid Results web page for more information.

RFP and Bid Results Page

Do I need a permit to film in the city?
Yes, you are required to obtain a film permit.  Please contact our public relations officer at (562) 868-0511 for more information.

How do I transfer my business to a new owner
New forms need to be completed by the new owner.  You can download the application or pick up the forms from City Hall/Finance Department.  If you have any questions, please contact our business license clerk at (562) 868-0511.

Download Business License Application Form

Do I need a fire inspection for my business?
All businesses will eventually be inspected by the fire department.  Please contact the Fire Department Headquarters for more information.  They can be reached at (562) 944-9713. 

My car was vandalized
You can get more information from the Police Services Center at (562) 409-1850 or visit them in person at 11576 Telegraph Road.
11576 Telegraph Road
Santa Fe Springs
CA 90670

Phone:(562) 409-1850
Fax:

View Map
Visit Police Services

I have a question about a parking ticket
You can get more information from the Police Services Center at (562) 409-1850 or visit them in person at 11576 Telegraph Road.
11576 Telegraph Road
Santa Fe Springs
CA 90670

Phone:(562) 409-1850
Fax:

View Map
Visit Police Services

Can I pay my parking ticket online
The City hopes to bring this feature to you in the near future.

Where can I renew my driving license
You can renew your driver's license at the California Department of Motor Vehicles.  The Whittier branch is the closest DMV office to provide service for the City.  You can contact them at (800) 777-0133.
9338 S. Painter Ave
Whittier
CA 90605

Phone:(800) 777-0133
Fax:

View Map
Visit California DMV website

Where can I get help with my car registration
You can renew your driver's license at the California Department of Motor Vehicles.  The Whittier branch is the closest DMV office to provide service for the City.  You can contact them at (800) 777-0133.

If you are a AAA member, you can assistance with your car registration at your local AAA office.  The closet AAA office is located in Whittier.  The phone number is (562) 698-3721.

I want to report an abandoned vehicle
You can get more information from the Police Services Center at (562) 409-1850 or visit them in person at 11576 Telegraph Road.
11576 Telegraph Road
Santa Fe Springs
CA 90670

Phone:(562) 409-1850
Fax:

View Map

I want to report a city vehicle driven recklessly
Please report any city vehicle driven recklessly to the Police Services Center at (562) 409-1850 or visit them in person at 11576 Telegraph Road.
11576 Telegraph Road
Santa Fe Springs
CA 90670

View Map

A traffic signal is out
Please contact our Signals Maintenance at the Municipal Services Yard at (562) 868-0511.

A traffic sign is broken, missing, or illegible
Please contact our signal maintenance division at the municipal services yard at (562) 868-0511.

I have information about a crime
If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our police services center at (562) 409-1850.

I want to notify someone about gang activity
If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our police services center at (562) 409-1850.

I want to report drug dealing
If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our police services center at (562) 409-1850.

I want to report a hate crime
If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our police services center at (562) 409-1850.

I want to report a burglary
If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our police services center at (562) 409-1850.

I want to report spousal abuse
If this is an emergency, please call 911 for immediate assistance.  Otherwise please contact our police services center at (562) 409-1850.

I want to start or join a neighborhood watch
For more information, please contact our police services center at (562) 409-1850.

Where can I get first aid classes?

 

The American Red Cross offers classes in first aid.  For information, visit the Rio Hondo Chapter of the American Red Cross website http://www.arcriohondo.org or call (562) 945-3944.


Where can I get CPR classes?

The American Red Cross offers classes in CPR.  For information, visit the Rio Hondo Chapter of the American Red Cross website http://www.arcriohondo.org or call (562) 945-3944.

What is the best thing to do for a burn?

Cool a burn with water.  Do not use ointments, butter or other substances.  Contact a physician.

Are there regular Fire Department office hours?

Administration, Fire Prevention and Environmental Protection are located at Fire Headquarters, 11300 Greenstone Avenue, Santa Fe Springs.  The offices are open from 7:00 a.m. through 6:00 p.m. Monday through Friday.  Fire Prevention and Environmental Protection staff is available for over-the-counter services without an appointment from 7:00 to 10:00 Monday through Friday.

How do I get a copy of a fire/accident report?

Please contact Fire Headquarters at (562) 944-9713 with the date of the incident and the address where the fire or accident occurred.  Provide your name and mailing address and the report will be mailed to you.  There is no charge for the report.

How can I obtain a restraining order?
Temporary Restraining Orders can only be issued by Family Court located at  12720 Norwalk Blvd., Norwalk CA 90650.

City of Santa Fe Springs
11710 Telegraph Road
Santa Fe Springs, California 90670
(562) 868-0511 · Fax (562) 868-7112

Official Website of the City of Santa Fe Springs
© City of Santa Fe Springs
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